28,702

  Happy Customer Testimonials

  (since 7/3/2008)
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03/27/2015

My mom had a stroke - fell and somehow her Life Alert bracelet was pushed, [and] because you didn’t get a response from her you got her help and called me. Thank you for being there for her. It’s the second time you saved her life. You also saved her home with your smoke alarms.



03/27/2015

[My friend] was very impressed with the professionalism and courtesy of the Life Alert team. He appreciated the information given to the fire department/ EMS staff. This was an unwanted experience, but was made easier by your staff- Thank you!!



03/27/2015

My mom was having labored breathing when I called to check in on her. I told her to immediately push the button on her Life Alert “necklace.” I left work immediately and by the time I arrived she was no longer in distress. Everyone knew exactly what to do for my mom.



03/27/2015

My dad got Life Alert after being discharged from the hospital He had a setback one night and thank god he had Life Alert. If not he would have just lied on the floor till someone went to see him. I highly recommend it to everyone who has a parent that lives alone.



03/27/2015

My mother kept passing out while sitting on the bed; and between passing out she was acting and speaking inappropriately. We pressed her button to alert Life Alert for an ambulance and told the respondent what was happening. An ambulance was sent shortly and the attendants accessed her; her BP was quite elevated. The attendants put her on the stretcher and took her to the hospital per our request.



03/27/2015

I was weak from a UTI and was unable to walk. Life Alert took excellent care of me even the EMTs were amazed how thorough they were and stayed on the phone till I was transported. They said the other companies usually hang up when they arrive. Thank you!!



03/27/2015

My husband woke up and couldn’t talk, didn’t know what was wrong. Pushed my Life Alert, told them what was happening. They were there to help me through it! Called back to make sure everything was taken care of. Great Job! Thank you.



03/27/2015

The calls we’ve made have been due to [my husband’s] falls and inability to get up. The Life Alert pendants have been most useful in getting you to call for EMS to come immediately. He even has heart problems as well as his many other health problems. Thank you for being there for us.



03/27/2015

I could not get out of my TV chair at 1:00 am to go to bed. By 6am I was still trying and slipped out of the chair onto the floor. I tried to get up, but could not after several attempts. So I pushed the [Life Alert] button on my wrist and waited. In less than 10 minutes medics were inside and immediately diagnosed me with low blood sugar - and solved my immediate problem.



03/27/2015

My dad fell in his home late at night and there was no one to help him. He pressed his Life Alert button and someone immediately responded. He could not hear – his hearing is very poor – so Life Alert called 911 and the emergency squad came to his house and helped him. We are very grateful to Life Alert.



03/26/2015

It was 8 am when my dad fell outside by the sliding glass door. Temp was -5 degrees, my dad has Parkinson’s and when he fell he couldn’t get up. Only to find out he broke his right hip in 3 places. Without Life Alert (he lives by himself) he would have frozen to death by the next day when I was coming over. They called me right away, and stayed on the line until [paramedics] and fire fighters got there. Life Alert definitely saved my dad’s life!



03/26/2015

Life Alert contacted me at my home to notify me that my mother had fallen. They had also notified EMS. They were very thorough and made follow-up phone calls to obtain status updates on my mother.



03/26/2015

On January 15th 2015 I used my Life Alert pendant and they stayed on the phone with me until the emergency staff got there and they were very helpful to the emergency staff when they arrived. I would definitely tell my friends.



03/26/2015

Mom had been feeling poorly but was resisting help. Brother and I asked her to do 2 simple things or we would push the [Life Alert] button- she refused so we did. Help arrived quickly, police then EMS, and mom was transported.



03/26/2015

My mother was disoriented at 5:00 am and used her Life Alert button - [EMTs] came immediately and called for me. We live around the corner so I arrived in minutes - they stayed on the line with her till I arrived and comforted her. Then they called the ambulance. She was enormously reassured she would be taken care of and was eternally grateful that she had the Life Alert. She said it is worth every penny.



03/26/2015

My father was feeling light headed and weak. He pushed his button and a Life Alert operator stayed on the line with my dad until the ambulance arrived. I was also notified by the operator, so was my sister. The ambulance attendant called my home when they arrived. Life Alert also called back later for a follow-up. Thank you!



03/26/2015

My mother slipped as I was bringing her into the home. I couldn’t hold her cause she was going backwards, I held her hand and just laid her down so she would not hurt herself. I pushed her Life Alert button and Life Alert called the fire department. They came and helped her off the ground. Thank you.



03/26/2015

I had fallen in my kitchen. I got into my living room where my Life Alert was. I put in a call and they were courteous and got the rescue squad for me and stayed on the line with me until help came. They were very good.



03/26/2015

I fell in the bathroom and was unable to get up. Due to severe arthritis and numerous knee surgeries I’m unable to bend my knees or even kneel on them to aid getting up from a fall. The caller was superior and remained in phone contact with me till paramedics arrived to help me up. I don’t remember the name of the Life Alert person who helped me but they were very calming, reassuring, and I truly appreciated it.



03/26/2015

My mother fell in her bathroom. She could not get up. She pressed her Life Alert; she could not hear them respond and was able to call me on her portable phone. They contacted me on my way to her home and I was met by the paramedics. So glad she has it! My mother is doing well. She is 91 and lives alone.



03/25/2015

I fell outside and couldn’t get up. The firemen lifted me up and carried me in the apartment. I hit my head and had a knot on it and sliced my arm. They wrapped it up. They asked my daughter and son-in-law if they would stay with me a while. I am better now and wouldn’t be without my Life Alert.



03/25/2015

Life Alert stayed on the phone with me until the paramedics arrived. While on the line prior to the paramedics arriving, person on the line kept checking in to see how I was doing and continued to tell me paramedics are on the way.



03/25/2015

After using Life Alert after falling, EMTs and firemen responded quickly. I was transported by ambulance to the local hospital. I wear Life Alert around my neck always! Makes me feel secure and not alone!



03/25/2015

Recently I fell and broke a rib. The doctor sent me to the ER at the hospital. I pushed my [Life Alert] button I wear around my neck. Help was here within minutes. I have nothing but praise for the instant help I have had every time I needed Life Alert.



03/25/2015

I have multiple sclerosis. I fell one morning when getting out of bed. My whole left side was numb – I couldn’t move. I called Life Alert who notified 911. 911 came and took me to the hospital. Thank you for being there.



03/25/2015

Thank goodness I fell on the bed instead on the floor and I was conscious the whole time. I was doing an exercise to recover from the jaw pain after a fall occurred the previous Jan 29, 2014 and I have to have it done vigorously. I stood up and got dizzy; I fell back on the bed and experienced vertigo. I did not know what was going on. Thank goodness the bed was there! I pressed my Life Alert button and the box in the living room sounded. My phone was on the bed and I answered it immediately! And sought help!



03/25/2015

After pressing the Life Alert pendant the attendant kept reassuring me that help was on the way. When the ambulance arrived the personal took over, and decided I should go to the hospital – my daughter was advised and met me at the hospital. The EMT person kept checking on vitals during the trip to the hospital. In all the transfer took place very well.



03/25/2015

Thank you to all the Life Alert team! You are awesome! I cannot say enough good things about Life Alert. The last emergency dad was having trouble with everything, and his oxygen level was fluctuating quite a bit. Life Alert responded quickly. They put my dad at ease as always. I recommend your company to all my friends and relatives who have aging parents.



03/25/2015

I was too dizzy and nauseated to use my house phone, but was able to use my Life Alert button to call for help. This happened two times in one week. Life Alert got EMTs and stayed on the phone with her until help arrived. Hope I don’t need your help but I know I can depend on you in an emergency.



03/25/2015

When my son called Life Alert I could hardly breathe. They were here at my home within 7 minutes. I was running out of oxygen in my body and also had bronchitis. The medics were very helpful and courteous, so was the person that my son was talking to with Life Alert. Thank God I have Life Alert.



03/24/2015

I fell and broke (fractured) my hip. Called Life Alert and they answered immediately. They stayed on the phone with me until paramedics arrived. I have always praised your service and have recommended you many, many times. Thank you.



03/24/2015

Mother fell in the bathtub – I was notified – came and opened the door. [Life Alert] was very professional, put my mom at ease because she was in tub and naked. [EMT’s] got her to the stretcher and transported her to the hospital.



03/24/2015

My husband came home gasping for air and went right into his den, which sometimes he uses as a bed (on the sofa there – he sits up). I had never seen him so bad and it frightened me. He allowed himself to be examined but refused to go to the hospital. [Life Alert] was wonderful!



03/24/2015

I woke up in the night feeling a wave of fire or electricity in my body. It wouldn’t go away and as I live alone, I became afraid and pressed my [Life Alert] button. Your staff was very nice and stayed with me till the paramedics arrived.



03/24/2015

In my experience Life Alert has been very punctual, courteous and immediately helpful. They have even checked back on me to assure my safety – I would highly recommend Life Alert to everyone needing assistance.



03/24/2015

My grandmother fell with her home phone off the hook. She pressed her Life Alert button; they assured her help was on the way. Rescue got her back into her chair and she was okay. I’m thankful that her phone can be off of the receiver and she can still get help.



03/24/2015

My mom fell and pushed her [Life Alert] button and the call was answered. They called me her daughter and told me what happened. They stayed on the line until rescue came. They called me back to tell me my mom was on her way to the hospital. I was very impressed with Life Alert, and this was the first time she needed to use it.



03/24/2015

I was having a hard time breathing – my oxygen level was in the 70’s. Life Alert called the paramedics out. I found that the oxygen tubing came loose from the tank. I connected everything – the paramedics came and checked everything out. Life Alert wanted to confirm that the paramedics were here and they were. Everything was/is fine. Thank you.



03/24/2015

My father suffered a stroke and a minor heart attack shortly after 8 a.m. on a Tuesday morning. He activated Life Alert and medical aid was on the scene in a matter of minutes. I was contacted while he was in-route to the local emergency room. Thanks to Life Alert and their people, dad is going to be okay!



03/24/2015

In June, 2014, I fell in the kitchen and broke my hip. Life Alert called the police who sent their paramedics, who took me to the hospital. On Oct, 6, 2014, I could not get out of bed. As above, paramedics came and result was a silicon infection resulting in surgery.



03/23/2015

I fell in the bathroom. I ripped both arms and was bleeding. I couldn’t move or get up. I needed help. I was wearing my [Life Alert]. I pushed it and asked for help. The person responded, “O.K., we will get someone there soon.” In 10 minutes the medics came. They bandaged my arms and lifted me to bed. Thank you.



03/23/2015

My 97 year old father felt weak in his legs and was unable to stand up from the couch. Life Alert was extremely prompt in servicing him with his problem. Thank you for being there to give my father and me comfort.



03/23/2015

I was experiencing excruciating pain in my stomach and my son-in-law, who is a doctor, said I’d better get to the hospital at once. Life Alert handled everything immediately for which I am very grateful.



03/23/2015

I had severe abdominal and chest pain. I called Life Alert and [EMTs] came and brought me to the hospital. Life Alert notified my family so they could meet me at the hospital. Their response was very quick.



03/23/2015

My mother fell in her bedroom while I was away from home. She used her Life Alert pendant to call for help. EMTs arrived within minutes. They were wonderful with her and should be commended for their service to her. Thank you, Life Alert, also for handling her call and for your follow-up call to make sure all was well.



03/23/2015

I had just come home from the hospital. I was walking around and my leg just gave out from under me. I pushed the [Life Alert] pendant and police and ambulance came and helped me. I went to the hospital and they gave me the care I needed. God bless you!



03/23/2015

I forgot a cooking pan on the stove. Bad mistake - the smoke triggered the alarms in the house. The Fire department came, the police came, and all neighbors came. As soon as the alarm went off in less than 5 minutes I had 20 people here. The only loss was my beautiful pan that I have bought only 2 days before. Great service!!



03/23/2015

My knee collapsed while getting on the toilet and I fell between my wheelchair and the toilet and couldn’t move. Just managed to reach the button to get Life Alert, who was very quick to respond and get me assistance. Everything went very quickly and smoothly and I was up and okay in no time. Life Alert is very good and I am glad I have it.



03/23/2015

My dog was resting in her favorite chair. I was going to put her dog sweater on when I reached for her I lost my balance and fell into the upholstered chair, face first. I couldn’t raise myself out of that chair, so I slid to the floor gently toward the kitchen table to push your HELP button. You sent help to get me up off the floor. Thank you.



03/23/2015

My relative has had occasions to call Life Alert several times during 2014. Each time Life Alert tech responded and often checking him over (he refused to go to the hospital), and they called me to verify his decision. He is 91 years old and has fallen in the house each time and cannot get up on his own. They help him up and make sure he is okay. I am very satisfied with the service.



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