42,304

  Happy Customer Testimonials

  (since 7/3/2008)
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01/18/2021

I fell in the backyard. I had my device in my pocket. I could not get up because I had fractured my arm. The operator stayed on the phone until the ambulance arrived. Life Alert notified my daughter and son, and they were at the ER by the time we arrived. I was very bless by all.



01/18/2021

About 15 minutes after having eating at a local restaurant, I began having severe lower abdominal pain. I pulled into a [Parking lot] and used the Life Alert button on the black box. Within 10 minutes, they responded with an ambulance. A patron also called 911 but they had received the call from Life Alert already. I was also examined by the ambulance techs and shipped to a local ER.



01/18/2021

Recently upon returning home, I got out of the car, my legs gave way, and I went down against the car. When I am down, unfortunately, I cannot get up. Fortunately, our Life Alert button was in the car. Soon the EMS people arrived, helped me get up, and escorted me into our apartment. They thoroughly checked me over; fortunately I had no injuries. Thanks to Life alert, I have had no further problems.



01/18/2021

I had severe pain in my stomach because of constipation. Thank God for Life Alert and I’m glad I have it, it’s a life saver. First time I used it and it was great.



01/15/2021

I was at my cottage and at about 4:30 am – rolled off the couch and could not get up. Called Life Alert and she responded and said they would stay on the phone with me until help arrived. It took a few extra minutes because of my location in ratio to the nearest response team – they were wonderful and since I did not need medical care – all turned out very well. Thank you from the bottom of my heart!



01/15/2021

I fell on the floor and notified Life Alert. They responded immediately and EMT’s were in very fast. They also called my family. They stayed on the line with me until the EMTs arrived. I am so grateful for the team at Life Alert.



01/15/2021

I fell and was taken to the hospital. I did not break anything, but real sore. Life Alert stayed with us until the EMTs got here and were very helpful.



01/15/2021

She has fallen a few times and she was able to push her [Life Alert] button, and was given the help needed. I was notified and kept apprised of what was happening. Very helpful and courteous.



01/14/2021

I’ve enjoyed [Life Alert] very much and it is a joy to have available to me, it is satisfactory to me and my family to know I’m safe and people there when I need them. They are very kind and helpful to me. I fell 3x in May so I didn’t get hurt bad enough to go to the hospital but the medic’s always ask me if I’m bleeding or really hurt bad. So I’m, very happy to have this unit and my family are also glad they don’t have to worry so much.



01/14/2021

My mom couldn’t pull herself up out of the bed. Life Alert staff kept her calm and alerted for help. Life Alert responded to another call over a year ago when she fell and couldn’t get up out of the floor. They called me both times and were very informative about what was going on. Life Alert has very prompt emergency service.



01/14/2021

I was very dizzy and felt like I was going to pass out. The Life Alert rep talked to me until the emergency people arrived. They also called my daughter and son-in-law to let them know!



01/14/2021

I fell out of bed and couldn’t get to phone to call family. Used button – ambulance requested. Life Alert stayed on the phone with me. No transport only minor abrasions but glad to know if more serious I could get help.



01/13/2021

I have had 2 emergencies requiring Life Alert help. Both got me the assistance I needed and were so kind, comforting during the wait for help to come.



01/13/2021

I had fallen and couldn’t get up. The person who answered my call was so helpful and reassuring. [Life Alert] got hold of my son to unlock my door. The local EMTs were here in a short time. Thank you.



01/13/2021

I dislocated my patella while moving from a kneeling position to a sitting position before mass began. [Life Alert] reaction time was amazing! Within about fifteen minutes, I was in the hospital being treated. Thank you so much for your effort!



01/13/2021

My husband fell and couldn’t get up. Life Alert sent an ambulance and they lifted him off the floor, and checked for injuries from the fall, and placed him in his chair. He refused to go to the hospital. Life Alert stayed on the phone with me while the paramedics were here. Thank you so much for your service, it is a comfort.



01/12/2021

My left arm could not move at all. I thought I was having a stroke. My Life Alert watch was next to the bed so with my right arm I was able to push the button. Thank you so much for the help!



01/12/2021

On August 20th, I fell backwards on the bathroom floor. I finally worked until I found my walker which had turned over when I fell. I knew I didn’t do any damage to my hips. I finally got to the side of the bed and sat upright. After ½ an hour or more, I was so tired, trying to stand up – I gave up and pressed my button. In less than 5 minutes later, Life Alert was calling me. Within 15 minutes I was back in bed. But the Life Alert representative made 4 phone calls to check on me.



01/12/2021

My 96 year old sister came to spend one night. She is stimulated when she comes and we talk about family. Her husband could not handle her. She would not move to go to bed. She was falling. I am not able to help so I called Life Alert. Two wonderful firemen came, put her to bed. She was very responsive to their kind hand.



01/12/2021

I was paralyzed on the floor and could not reach a phone. Luckily, I had my alert pendant and pressed that, and I heard the alert activated and my worries were to open the door to the ambulance. The door was open just in time by a neighbor that had my key!! After that, the ambulance and the ER went ok. I still don’t know what caused my “accident”. But I am ok now – thanks Life Alert!



01/11/2021

I cut my finger and could not get the bleeding to stop… I became alarmed and called Life Alert. They answered my call very promptly. I explained what happened and they sent me help right away – in less than 10 minutes I received help from Life Alert in a very speedy way. I was pleased.



01/11/2021

I have peace of mind knowing that my mother is not alone “now” that she has Life Alert. Mother has used the Life Alert on several occasions. We are satisfied customers. Thanks to the Life Alert staff.



01/11/2021

Called me when they couldn’t reach my mom to let me know they’d called for an ambulance. [Life Alert] called again to make sure I’d heard from the EMTs and knew that they were there and what hospital they were going to with mom.



01/11/2021

Mom fell in her bedroom, pushed her button. [Life Alert] responded very quickly by getting a hold of us and emergency responders.



01/08/2021

I’ve used Life Alert several times. Earlier this year your service saved my life!



01/08/2021

While bending down in my sock feet, in our closet, my feet slipped. I was now in a sitting position and I was unable to gain leverage on anything to get up. Life Alert responded within 1 minute and called the ER who responded within 5 minutes. After determining I wasn’t hurt they got me up. All went well. Thank you.



01/08/2021

I tripped on a cord and could not get up! I’m so glad I had Life Alert – I just pressed the button and they sent someone out to help me up! They were awesome and very helpful! Thanks so much!



01/08/2021

I had become overcome with pain and needed to use my Life Alert to get in touch with the rescue squad. The operator on the other side of the conversation was very professional and attended to what my needs were.



01/06/2021

I fell forward in my hall, hitting the wall and breaking my arm in three places (right arm). I had just installed my Life Alert and was wearing my necklace. I pushed the button and within a few minutes I had the paramedics coming in my door. I also had the lockbox on my house, my neighbor is a fireman in our fire station and he installed it. Thanks Life Alert for saving my life!



01/06/2021

Thank you for what you are doing. I am so happy, I will be with you as long as I am living.



01/06/2021

[Client] fell in the middle of the night. Used emergency button to Life Alert. Life Alert notified her son and paramedics. She was taken to the hospital for checkup. Kept another day to make sure no issues.



01/06/2021

I fell from my front porch (I stepped down) and landed (sat) in a low shrub! My friend was picking me up; came just after my fall and helped me up to sit on the step. We called Life Alert who stayed on the line with me until the rescue squad came to check me out! Thank you!



01/05/2021

My mother pressed her Life Alert when she thought there was an intruder in the house at 3:00 am. There was no intruder but she felt safe knowing that she could get help if she needed it.



01/05/2021

I fell in my Living room. My neighbor helped and picked me up. When I dialed Life Alert, they were wonderful…they said they’d be on the phone until the ambulance arrived and they spoke with them. I was so happy I had Life Alert.



01/05/2021

The fire department, picked [client] up and took her to the hospital ER. They were kind and efficient.



01/05/2021

After having Life Alert for three days, my mom fell in the driveway. I was an hour and a half away when I got the call from Life Alert. Thank God for Life Alert.



01/04/2021

I fell in a raised flower garden and couldn’t get up. I called, they came promptly and helped me up and get my walker (outside of garden) and to the house. I was fine, just dirty so that was it. Sure appreciated their help! Thanks so much!!



01/04/2021

Life Alert was very helpful when I experienced an emergency. The agent was very courteous and sympathetic to my feelings and agreed to stay on the call until I received the service requested. I am very pleased with the service. It gives me a level of comfort since I live alone. Thank you for your service.



01/04/2021

My mother activated Life Alert. Life Alert notified paramedics and also called me and kept informed of her status. Agent was very professional. We were very pleased with Life Alerts services.



01/04/2021

This was my first time using Life Alert. I was quite happy how my call was handled and the efficiency with how everything went. Thank you to everyone involved.



12/31/2020

My mother fell in the bathroom. She pushed the button and had help immediately. The staff was very kind and helpful from the first time I called to inquire about services.



12/31/2020

I fell on my patio, tripped over a hose. I couldn’t get up on my own, so I pushed my button and a very nice gentleman came on. He helped me to get a couple of my family [members] to pick me up. The Life Alert [rep] was with me all of the time. He never left me. I was very happy with the help he gave me.



12/31/2020

I had taken a fall and cannot get to my knees to get up so I had to call Life Alert. Thank God I have Life Alert! That was the second time I had to use it!



12/31/2020

Passed out in the kitchen. When I woke up I realized I couldn’t get up. Pushed the alarm button which is always on my wrist. It was very comforting to have your rep on the line until the EMTs arrived. Her calm voice helped.



12/30/2020

I pushed my necklace and the ambulance and fire truck were at my address in eleven minutes. The young men were extremely professional, took care of everything, locked the house and got me to the hospital of my choice in short order. I was very impressed and thankful I had Life Alert.



12/30/2020

Life Alert helped in that I couldn’t get to a telephone. An individual was shining a flashlight in my living room window trying to get in. I pressed my button on my bracelet and the person ran away. It saved my life. I don’t know what I would have done. Thank you very much



12/30/2020

I fell in the kitchen and I was unable to get up. Contacted Life Alert, the dispatcher wanted assurance I was not injured and had help on the way in minutes. The dispatcher stayed in contact with me frequently, right up to the arrival of the EMTs. It was as pleasant as the circumstances would allow.



12/30/2020

Life Alert immediately called me and my brother to let us know that our dad had fallen. They stayed in touch with us until my Dad was in the ambulance and on his way to the ER. After a month of Rehab and upon returning home, my dad realized he did not have his alert button. We called Life Alert, they sent us a new one and walked us through the system so the new button would work.



12/29/2020

I had a stroke. My loved one’s pushed the [Life Alert] button. Help came very fast. I have no after math damage. Thank you!



12/29/2020

Life Alert stayed on the phone while my mother was waiting for the ambulance to arrive. The representative was wonderful, kind, patient, and reassuring. Life Alert is worth its weight in gold. We wouldn’t be without it!



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