45,254

  Happy Customer Testimonials

  (since 7/3/2008)
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05/23/2024

I fell and was not able to get up on my own. I pressed the Life Alert button and the paramedics came to my home in about 10 minutes and got me situated back in bed. The Life Alert agent stayed on the line with me the entire time and he even spoke with the paramedics! Your service is amazing, I’m so relieved to know that I can rely on Life Alert!



05/23/2024

I was sitting on the sofa. I slipped off the sofa and onto the floor. After a long struggle, … I pressed the Life Alert button and within minutes, help arrived. All I could say was “wow”!!!



05/23/2024

Glucose dropped to 43 and I couldn’t function. Somehow, I remembered my Life Alert! Thank God, they took me immediately to the hospital! I tell my friends, if they are alone, to get this magical help. I swear it saved my life. Thank you, Life Alert!



05/23/2024

I fell and injured my knee. Unable to get up off the floor due to the pain, I used my alarm that I always wear to notify Life Alert. The woman stayed with me the entire time after she contacted my local paramedics. Excellent service, thank you!



05/22/2024

I fell in my garage, hit my head and was bleeding. I could not get up on my own and I did not have my phone. I pushed my [Life Alert] pendant necklace. The Life Alert people asked what my emergency was and an ambulance was dispatched very quickly. They also contacted my daughter who also arrived quickly. I especially recommend this service for anyone living alone!



05/22/2024

Life Alert has always been available to help me. They get help for me when I have fallen a number of times. I wouldn’t be able to live in my home if it wasn’t for Life Alert.



05/22/2024

I feel very comfortable in my home with my [Life Alert] button on. I’m almost never without it hanging from my neck. I know I will have help quickly as I have used it with my husband’s falls and they were here very quickly.



05/22/2024

I fell in my bedroom trying to get shoes out of the closet. Of course, I could not get up. Life Alert was awesome. They helped me up and made sure I was alright before they left. They were amazing and I needed that.



05/21/2024

[He] had two falls on separate occasions in the home. Lot of blood lost and on one occasion, glass involved. Used his Life Alert who contacted paramedics, and they arrived within minutes. First fall they were able to patch him up. Second fall, they transported him to the ER. Could not have done it without Life Alert!



05/21/2024

My husband fell and I was not able to help him up. Life Alert answered promptly and the dispatcher stayed on the line until the incident was resolved.



05/21/2024

They saved my brothers life! [He] fell and called Life Alert. His heart stopped beating and they got it started again!



05/21/2024

He slipped getting out of his recliner and couldn’t get himself up. Thank you [Life Alert] for the peace of mind.



05/20/2024

I believed I was having a reaction to my allergy meds. I could not drive and pressed the Life Alert button. Life Alert saved my life. It was a heart attack with three major blocks. Life Alert took me to the best hospital in my area and I was blessed and grateful. They even took care of my dog, who I call my son! My attack was two days after turning 69 years old. I now tell everyone how Life Alert saved my life!



05/20/2024

I had a stroke and the [Life Alert] came very quickly and saved me. I am so thankful to Life Alert.



05/20/2024

My daughter and I were on our way to a doctor’s appointment. When I got in the car to leave, I accidentally hit my Life Alert pendant. They contacted my family and everyone responded. Everyone was prompt and respectful. I was happy with the final results.



05/20/2024

I fell in my garage and could not get off the floor to call anyone. I live alone so I had no choice but to push the [Life Alert] button. Thankfully, I had it when I needed it. I had broken my pelvis and my hip. It was the best decision to have [Life Alert]. I can’t imagine how long I may have been laid there for! The rep stayed online while the ambulance folks got there too.



05/17/2024

I had a bad fall at my apartment. I broke ribs & a shoulder blade. I was in great pain laying on the floor. I pushed the button on my [He] had slid from his recliner to the floor, and due to his weight, I was unable to help him off the floor. Life Alert contacted emergency services and he was quickly evaluated before they left. Process was very quick and efficient – much easier than calling 911!. They answered quick and I said “I fell, in pain, can’t move.” Told them to send help ASAP. My front office sent help to unlock my door and ambulance/ firemen got here in 30 minutes. Life Alert works! It saved the day and it was quick and professional. In the hospital for 13 days, now I get home therapy. Again, thankful for Life Alert. A life saver!



05/17/2024

[He] had slid from his recliner to the floor, and due to his weight, I was unable to help him off the floor. Life Alert contacted emergency services and he was quickly evaluated before they left. Process was very quick and efficient – much easier than calling 911!



05/17/2024

Life Alert was prompt in answering with concern for our loved ones. The promptly contacted first responders right away. I always recommend Life Alert to all elderly people or people with elderly loved ones.



05/17/2024

I lost my balance. I let myself down on the floor to keep me from falling and once I am down, I do not have the strength to get up. I called Life Alert to help me get up. They were prompt on getting to me and very helpful in doing what they are trained to do. I was not hurt and they wanted to make sure I was ok and if I needed anything. It is a blessing to have someone to help when needed.



05/16/2024

My mom was home alone and began vomiting non-stop and Life Alert was called. She was transported to the hospital. Life Alert is a good tool for someone who needs round-the-clock care.



05/16/2024

The Life Alert people called all 4 of my siblings. They also kept us updated on mom, until my sister arrived… They were all kind and helpful.



05/16/2024

Life Alert immediately called 911 and the fire department was here in a matter of minutes. Husband fell due to diabetes; sugar was very low. They got him and his sugar up.



05/16/2024

I passed out and [Life Alert] was there to help. There was nothing negative about anything they did. They were very kind and thoughtful.



05/15/2024

I had fallen down and help came right away. Life Alert has saved my life. I was okay then, but Life Alert did save me from death as I was having a brain bleed! This was my first encounter with them. The firemen suggested a hospital trip so I am grateful as I am ok!!



05/15/2024

Mom had fallen, was very confused and weak. She was taken to the emergency room by a very kind and professional first responder team. Life Alert contacts stayed on the line until the team removed mom from the home. Excellent care!



05/15/2024

I had worn my Life Alert bracelet for only 2 weeks and fell in my condo. I pressed the alert button and the monitor responded by asking me if it was an emergency and I said yes. They said they would stay with me and help was on its way. The EMTs arrived and took me to the hospital. What a miracle. I would recommend [Life Alert] to anyone.



05/15/2024

I was in my home alone when I fell in the back hall on my front. No way did I have the ability to get up, so I pushed my [Life Alert] emergency button. Thankfully they heard my voice on the main alert system, even as I was not close to it. The ambulance men helped me up and I thought they did well. My family came home very shortly and all was handled very well.



05/14/2024

I had two falls this past year and used my Life Alert arm band to call for help. Both falls were outside my house, but each time I called, there was an emergency vehicle in my driveway in less than 10 minutes. I would recommend Life Alert to anyone!



05/14/2024

Life Alert staff was very nice when calling loved ones (including myself) to be advised of the emergency for my aunt. They have always been very courteous in both calls, my first alert and then after the ambulance left.



05/14/2024

Our experience with Life Alert has always been positive. As the adult child of a 91-year-old father, I feel comfortable knowing that someone is a button away from being able to help my father.



05/14/2024

Life Alert has been called quite a few times in the past month. She had a bloody nose and the staff member stayed on the line and helped her until the bleeding stopped. She had bumped her alert by mistake as well and the staff member was very polite.



05/13/2024

I have had Life Alert for years. It has been a real blessing to me and my family. Now that I live by myself, I feel more safe knowing that if anything was to happen, I can press the alert button and they ask questions, give me instructions, send help and alert my family members. I have used [Life Alert] through a house fire, heart attack, high blood pressure, etc. They are very trustworthy. I think everyone needs one!



05/13/2024

Life Alert was wonderful. The first time I called was because I thought I was taking my last breath. I was so scared, the lady stayed on the phone with me the whole time. I was so glad she did that. I am so glad that I have Life Alert, thank God for them! Thank you so much!



05/13/2024

I fell in my yard. Couldn’t get up, called Life Alert. They came within 10-15 minutes. Operators was on the line all the while, asking if all is well and did I hit my head. Thank God none of the above! Life Alert is the greatest, everyone is so kind and caring. Glad to have my Life Alert.



05/13/2024

My mom was experiencing extreme pain in her right leg so I pressed the Life Alert button, while trying to comfort her until the ambulance arrived. They came very fast! It was very good… thank you for being there for me and my family!



05/10/2024

I fell down about 5 steps in my home. Could not get up, not hurt very badly. Called Life Alert and two female EMTs came in about ½ hour. They picked me up and suggested I go to the hospital to be checked out. X-ray showed a crack in a bone in my shoulder. Not very serious and now healing. I was very glad to have Life Alert.



05/10/2024

I fell in the hallway outside my condo. I was several feet away and was very surprised that I was able to communicate with the [Life Alert] representative… It only took the EMTs ten minutes to get to the condo building and get into the building. I was very happy with Life Alert because I fell and could not get up on my own.



05/10/2024

I was having an irregular heartbeat, first time happening. Lasted over an hour. I pressed my Life Alert button. Quick response, notified EMS and my two family members listed. EMS arrived quickly for transport to the hospital ER. Life Alert called my family members, as we were pulling into the ER, as follow up. Very pleased with the quick response!



05/10/2024

I had my night clothes on and had used the bathroom and was ready to leave. All of a sudden, I kind of blacked out and fell between the toilet bowl and shower stall and couldn’t move. I was sure thankful I had Life Alert!



05/09/2024

Went to the bathroom and got weak, couldn’t make it back to the living room. Called Life Alert and they called my daughter. Life Alert then called the ambulance and stayed online until they got there. If we would not have Life Alert, my mother would have died. She had a very bad infection that made her weak. Thank you, Life Alert!



05/09/2024

I was bleeding in my ostomy bag. I called Life Alert and an ambulance was here in 15 minutes (or less). Everyone was kind and helpful. We have had to use Life Alert several times and the service was great!



05/09/2024

The response from Life Alert was fast. Everyone was very professional and polite! Stayed with me until I was admitted to the ER. Thank you for your help!



05/09/2024

Life Alert has helped my mom the many times that her diabetes has dropped and she has fallen. Thank you guys for calling us, my brothers and sister. You guys have helped us tremendously.



05/08/2024

I am 71 and have ALS – that I just found out about. I fell off my bed and could not get up. Me and [a family member] tried for an hour and we could not get me up. So, we tried calling 911 and we could not get them, so we hit the Life Alert [button] and they were very quick and got someone here. They did get me up and were very very nice. I am so grateful and blessed.



05/08/2024

I fell and knew my leg/hip was hurt. Life Alert transported me to the ER. My right hip and shoulder were both fractured. I’d still be lying on the floor if I had not subscribed to Life Alert.



05/08/2024

I fell and hit my head. It was very quick when the fire department got to my house. The Life Alert person stayed on the line until the medics took me to the hospital. I was with someone every minute and felt protected.



05/08/2024

Our caregiver was home alone with my husband. When she took his blood sugar test, since he is diabetic, it was extremely high. She pressed his [Life Alert] button and in a short time, an ambulance arrived. They tested my husband again and his blood sugar was even higher. They took him to the hospital where he was stabilized. Life Alert is a life saver!



05/07/2024

I had vomiting and diarrhea very bad and had to be transported to the hospital. [Life Alert] came very quickly and found me on the floor of my bathroom. The operator at Life Alert had all of my information and talked to me while I was waiting. They took my husband (who has dementia) with us and gave him attention too. I am happy I could push the button!



05/07/2024

Life Alert has responded quickly on the several occasions I needed help. It was such a help for your contact with my family, thank you!



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