32,567

  Happy Customer Testimonials

  (since 7/3/2008)
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08/26/2016

I was watching T.V. and heard the alarm. I thought it was on T.V. but it kept sounding. I turned the T.V. off and a person on Life Alert came on telling me to get out of the house and wait for the firemen. I did and when the firemen arrived, they told me it was carbon monoxide. If it hadn’t been for Life Alert, I might not be here today. I thank you, [Life Alert], for your service and the wonderful people.



08/26/2016

I was stuck in my chair. Lights went out, lost electricity. Called Life Alert. Had help here in five minutes. Firemen told me to put my arms around his neck, had me in a wheelchair in minutes. Then they went to my husband’s chair and check on his oxygen. So glad we got Life Alert. My husband and I are by ourselves. He is on oxygen 24 hours a day. I am in my wheelchair.



08/26/2016

I fell when I was leaving the house to get into my car. There is a step down to go from the house into the garage. Then I started to step down, my foot slipped and down I went. Life Alert sent emergency people after I had signaled that I needed help.



08/26/2016

My mother got seriously dehydrated and fell. She laid on the floor for several hours before remembering she had her Life Alert on. Then she did remember, [Life Alert] called me and were very efficient. She stayed on the phone with me until the first responders loaded her to the ambulance. She’s still in a rehab facility but hopes to come home one day soon.



08/26/2016

Very impressive! Agent-Life Alert stayed on the line continuously keeping us updated of the location of medics on the way. [Life Alert] was very calming to know someone else was there knowing what was going on. They were great! Thanks again for [Life Alert’s] help.



08/26/2016

My 87 year old father called me to say he was feeling very odd and his blood pressure was very elevated, he said he was also experiencing nausea. I told him to press his [Life Alert] to get help on the way as I was a 30 minutes away. Helped arrived in minutes, I received the call from Life Alert that help was arriving. Gave me such a relief as I was panicking. Everyone was great.



08/26/2016

I used the Life Alert button for help for an ambulance. Just a few minutes later, the ambulance arrived and Life Alert stayed on phone with me until they arrived. [Life Alert] contacted all the names I had given them.



08/26/2016

I was alone in the house and was weak from the flu virus B. I called [Life Alert] and they called an ambulance and kept me on the phone until [EMTs] arrived. I felt I wasn’t alone that whole time. Thank you for being there.



08/26/2016

My mother fell in her bathroom and busted her head open to her skull. I was at work. She pushed her [Life Alert] button and [Life Alert] called for help, then called me and I met them at the emergency room.



08/26/2016

Due to a fall, [Life Alert] staff stayed on the line until the ambulance came (very quickly by the way and consistently checked in to make sure everything was still OK. Very glad we have [Life Alert] staff and service with us.



08/25/2016

We would recommend Life Alert in a heart-beat. [Life Alert] service is always above reproach. We have had [Life Alert] service for a number of years. [Life Alert] have saved my husband’s life many times throughout the years. Thanks again for all of your wonderful work.



08/25/2016

Life Alert was notified when my mom felt short of breath and dizzy. [Life Alert] answered the call promptly and our local EMT, police and paramedics arrived shortly thereafter. [Life Alert] notified the other two members on mom’s emergency list as well. [Life Alert] stayed on the line until the emergency was over.



08/25/2016

My mother fell and broke her femur. She would have lain there for four or more hours before anyone found her if not for her Life Alert. This is the best money I have ever spent. I got Life Alert for her 3 years ago after she had a stroke. Everyone at Life Alert was very kind and helpful.



08/25/2016

I fell in the middle of the night. Once I pushed the [Life Alert] button, I got help immediately. The Life Alert staff and the firemen who responded were very caring and helpful. I would highly recommend Life Alert.



08/25/2016

My first experience in calling Life Alert about a month ago was when my wife fell after getting up from bed, about 5 AM. My daughter pressed the [Life Alert] button, and immediately a staffer responded. Assuring him it was not an emergency, he called family and 911 - they responded very quickly.



08/25/2016

I fell and could not get up. Life Alert contacted everyone necessary and took care of all the details immediately. I am very appreciative that [Life Alert] handled everything so well!



08/25/2016

I became extremely dizzy. It lasted quite a while and I was afraid to move. I pushed the Life Alert button and after a few seconds, the voice came on. The responder spoke with me, kept me aware of what he was doing and who was coming. [Life Alert operator] told me when the ambulance arrived and that my son was on the way. He was very reassuring and I am very grateful.



08/25/2016

Life Alert was here as fast as possible and was very courteous. [Life Alert] could help in any way as possible. [Life Alert] was very helpful. I would recommend Life Alert to anyone.



08/25/2016

My husband was getting out of his chair. Pressed [Life Alert] button and response was immediate. [Life Alert] operator then called me (wife) at work three minutes away and the EMTs arrived same time as me. He was unhurt and everything was fine after they lifted him up.



08/25/2016

About midnight, I fell trying to pick up a pill and could not get up. I called Life Alert who ascertained I did not need medical help. He called my daughter and son-in-law who got me up. A later call from Life Alert came to verify I was OK.



08/24/2016

When I pushed the [Life Alert] button, my call was answered promptly and the operator, who handled my call professionally, stayed on the line with me until the ambulance arrived. During the time I was unable to talk, the [Life Alert] operator was in contact with a friend who was with me, and monitored my condition. The [Life Alert] operator also promptly notified my contacts. Thanks Life Alert, for your prompt and efficient services.



08/24/2016

I slipped and fell after trying to get up alone. Pushed my [Life Alert] button, they sent help. I was unhurt and [EMTs] got me up. If I didn’t have Life Alert, I couldn’t still live alone with my cat. [Life Alert] is a comfort to myself and loved ones to know someone can help if needed. Thanks so much!



08/24/2016

My husband’s blood pressure went from 120 to 225 with perspirations and stomach pain. I called Life Alert and they were very encouraging and help arrived within 5 minutes. Thank you again.



08/24/2016

I have used Life Alert three times. Each time, I had fallen to the floor. Broken hip, broken knee cap, and passed out and fell to the floor hitting my head. Life Alert responded immediately each time, employees were courteous, helpful, and professional each time.



08/24/2016

My ankle turned on me and I went down. I rang my Life Alert and they answered right away. Ambulance came and took me to the hospital emergency room. They took x-rays and that’s how I found out I had two broken ribs. Everyone that got here to check me out was very helpful and polite.



08/24/2016

My mom was feeling really weak and dizzy and needed medical attention. I used the Life Alert assistance and the representative kept calm and focused in providing assistance. The representative assured that help was on the way. The representative was very professional and courteous.



08/24/2016

I fell in the kitchen and hurt my head. Life Alert was very fast to respond after I pushed the [Life Alert] button. I could not answer the phone, couldn’t reach it. [Life Alert] called my son and he came to the hospital. Thanks for all your help.



08/24/2016

A friend came to my home to give me a ride to my doctor’s appointment on March 17, 2016. As I walked quickly to her car I fell over a small stump in my front yard. I was not badly hurt but due to having two artificial knees and one artificial hip, I could not get myself up off of the ground. I pushed the Life Alert button and the sirens went off and help was on the way!



08/24/2016

Our ambulance came quickly, when I fell recently, and took me to the hospital. It was my heart and sugar that caused the fall. The two names I have on the response arrived quickly. I wear my Life Alert always.



08/24/2016

[Life Alert] have always been courteous, very helpful, sympathetic—what else? When I was ill and before the emergency people came, [Life Alert] continued to talk to me to take my mind off the situation. When I’ve accidentally set the alarm off, [Life Alert] thanked me for testing the box.



08/23/2016

I got the flu. Doctor gave me thera-flu, which I took for two days. That night I woke not able to breathe right (shortness of breath) which I had never had. I decided to call Life Alert for an ambulance. They also called my daughter and son who live nearby. They stayed with me on the phone until the paramedics came and transported me to the hospital. It had turned into bronco-pneumonia.



08/23/2016

I had a low sugar attack and didn’t wake up. My son called from another town and Life Alert was there in a matter of minutes. [EMTs] brought my sugar count back to normal and I was fine since. Everyone was great. It could have been a bad scene.



08/23/2016

My left knee went out on me when I was just walking through my house. I heard a loud pop and I went down. The Life Alert representative was on the phone immediately to calm me down until the paramedics came. My mother who is 88 years old also uses Life Alert and I am so grateful I use Life Alert now.



08/23/2016

I was picking up small branches in my driveway after a wind storm when my feet slid out from under me. I fell backwards and hit my head on the cement. Fortunately, I had my Life Alert cord around my neck and I signaled [Life Alert]. The men in the ambulance were very helpful.



08/23/2016

My 97 year old mother fell and broke her hip. Within 5 minutes of her alerting Life Alert, medical personnel were at her door. Life Alert had the code to the keypad to enter the garage and knew where the key to enter the apartment was, and passed it on to medical personnel. Within 15 minutes, mom was at the hospital. By that afternoon, mom had a new hip. She is now home and back to herself.



08/23/2016

Standing at the kitchen sink, I took a step back. My foot came out of my slip on my house shoe. Tried to straighten my foot back into my shoe. I fell and couldn’t get up. I stayed on the floor to make sure nothing was broken. Had a big knot on my head, neck, arm, and shoulder; and my collar bone was painful for almost three weeks. Thank God no broken bones. Thanks to my hero, Life Alert, and all others that came to my rescue.



08/23/2016

My husband wasn’t able to move out of bed. I called Life Alert and immediately we were answered. He was taken to the hospital on March 26, 2016. The help was greatly appreciated.



08/23/2016

Life Alert helped when my husband slipped from his chair and landed on the floor. I could not help him up by myself so I called Life Alert. The firemen came over and helped him up and helped put him to bed. Also, at another time, he could not get up from a very soft chair. So I called Life Alert and [EMTs] helped him up.



08/23/2016

My mother fell and could not get her up. I called Life Alert and they called the paramedics and stayed in touch with me until [EMTs] arrived. [EMTs] got her up and checked her out and transported her to the hospital. [Life Alert] were very courteous and helpful.



08/23/2016

Mother fell and ended up breaking the humerus bone in her right arm and her wrist bones. I pushed the Life Alert button to get an ambulance. Life Alert employees are always helpful and so nice.



08/22/2016

We were in town about 20 miles away when my sister-in-law fell, and [Life Alert] contacted us and the police department. Police had her up when we got home about 15 minutes later. Thanks, Life Alert, you were a big help.



08/22/2016

I was experiencing symptoms as I had in 2009 when I suffered a heart attack. I was comforted in having my Life Alert around my neck. The response for help came in minutes. Thank you!



08/22/2016

I started to get up out of a chair, and the left hip muscle came out of socket. I could not stand on the left leg. I went to the floor. I called the Life Alert for help. Thank you.



08/22/2016

My neck and shoulders were very stiff. Could not wash my face or barely able to raise my head—pain awful. Life Alert stayed with me until firemen came for me and took me to the hospital. My neighbors came from across the street and said he would pick me up after from the hospital as I had no other way home.



08/22/2016

My mother had a fall at home. Life Alert helped her and I received a call telling me what was happening. I later received a call to see how my mother had made out. Very prompt and courteous.



08/22/2016

I fell and couldn’t get up. Had knee replaced 4 months ago, so that didn’t help. I pushed the [Life Alert] button, and immediately an ambulance was here. Before arrival, Life Alert continued to talk to me until they arrived. I felt safe and unafraid, thanks to [Life Alert]. I have praised [Life Alert] over and over to others. I had a seminar and Life Alert sent me material to pass out.



08/22/2016

I was putting out the garbage can from the garage. I was trying to put in a bag of things to be recycled. As I was trying to loosen it from a frame, I lost my balance and fell onto a stair stoop. I could not get back up. Pressed my Life Alert. Soon, help came. Fortunately, I had already opened my garage door so they easily found me.



08/22/2016

I had chest pains—pushed my [Life Alert] button. I was alone. I live near a fire station about three blocks. In 15 minutes, I had help. I was taken to the hospital. On the way, I was given a shot that took away my pain. Everyone was helpful and I got to go home that night. This has happened two times to me.



08/22/2016

I fell on my kitchen floor and called Life Alert and the guys were on their way, and then in no time at all, the guys were here. [EMTs] helped me get up from the floor and took me to the hospital. I like Life Alert, it is just great to have.



08/22/2016

My dad had a severe UTI that caused a heart attack on December 26, 2015. Life Alert was great. About a month ago, Life Alert was called again about a UTI. No heart attack! Both times, Life Alert was there. Can’t imagine dad without [Life Alert].



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