42,002

  Happy Customer Testimonials

  (since 7/3/2008)
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09/25/2020

[Patient] was feeling very sick and asked to go to the hospital. Because it was during the beginning of COVID crisis, I advised against it and suggested we call Life Alert. The operator was very attentive and dispatched EMT’s immediately. They arrived within twenty minutes and assessed that [patient] should see his PCP the next day. We are so glad Life Alert is there!



09/25/2020

My brother fell and wasn’t able to get up. Life Alert called me (I am his sister) to let me knows the EMT’s had been called. Life Alert then called me back to let me know [brother] had been checked out and was alright. Life Alert was very courteous, helpful and I would recommend them.



09/25/2020

I got busy one day and it was the afternoon before I realized I had not taken my AM medication and so I thought it would be okay to take AM and PM pills all at once and soon after I became deathly ill and called Life Alert to take me to the hospital. Medic was amazing, kind and intelligent!



09/25/2020

My father fell two times and we had to push the [Life Alert] button to get help in getting him up and in the hospital to be checked. Thank you, Life Alert.



09/24/2020

I had a terrible fall, and had a deep head wound (my daughter had just left to go to the pharmacy). I pressed my Life Alert button and was immediately given help. My daughters were contacted and came home. The paramedics were already at my house! Honestly, I could have bled to death, had it not been for Life Alert!



09/24/2020

I’ve fallen several times and couldn’t get up. I pushed my [Life Alert] button and was able to get help to come. I so appreciate the peace of mind this brings me and my family. This has certainly been helpful. The responders on the phone have always been courteous, patient and professional. Thanks so much for being there in my need.



09/24/2020

[Life Alert] helps me when I’m home and need medical help and when there is a need for police service. But I can go on and on about what they will and can do. I feel safe with them at my side, 24/7, 365 days of the year. So keep up the good work, Life Alert. You are a blessing to me and many more.



09/24/2020

My mother was in the bathroom. She lost her balance and her arm hit the [Life Alert] button on the wall. She has hearing aids, but could not hear the person talking. I had just gone to the drug store for her, and as I arrived at home, an ambulance was pulling in our driveway. They were very nice and checked her out. Thank you.



09/23/2020

I had severe back pain and shortness of breath. I couldn’t even move. We called [EMS] and pushed my [Life Alert] button. I went to the hospital. The response of Life Alert was excellent. The person who responded was so caring and concerned about me. She even called me the following day to see how I was.



09/23/2020

My mom was alone in the bathroom, couldn’t get to phone. She had severe stomach cramps. She called Life Alert, they sent an EMT and she was transported to the ER. Was very courteous and helpful. She has used Life Alert several times. Very helpful and pleased with service.



09/23/2020

Stomach pain- area could have been a heart problem. Life Alert responded quickly, ride to hospital, good personnel, helpful on trip there. Friendly and very careful handling me. Wouldn’t hesitate to call again if needed.



09/23/2020

I had a severe pain on my right hip-I called my daughter and informed her of my pain that I could not hardly get up or walk. At the same time I called Life Alert through the machine I have at home. The guy that help me called the paramedic and kept on checking me until the paramedics arrived. Thank you very much to him for the help.



09/22/2020

I had been in AFIB for four hours waiting for my heart to return to normal rhythm. Life Alert called the squad, they got here quickly, checked me, told me if I had waited another ½ hour to call I would have been on the floor. They told me I was in a life threatening situation. They took me to the ER where I was hospitalized overnight. Life Alert stayed with me till the squad arrived and then notified my son by phone.



09/22/2020

I slipped and tripped in the upstairs hallway. Life Alert responded immediately and stayed in contact until the EMT squad arrived. They spoke with the EMT team and provided medical history. That info was vital to EMT as well to hospital emergency personnel. Upon arrival at the hospital, the team was prepared and a room was also awaiting our arrival.



09/22/2020

I had fallen in my home and broken my hip- When Life Alert was called on my pendant, [EMS] arrived quickly and proceeded to help me. They checked the medications I am taking and proceeded to move me to the ambulance. They were very professional- [Life Alert] also notified my family of my accident.



09/22/2020

1. Fall in bathroom- on my head and back. The people from Life Alert were wonderful- kept talking to me until the paramedics came- keeps your fear down when you hear a voice speaking to you. Your people are very well trained. Without them, the different times I needed them would have been so very difficult and frightening- Thank you all!



09/21/2020

I had two falls in June 2020. Fell backwards in the bedroom. I was very sick and didn’t realize. Life Alert was very fast to respond and stayed with me until help got here. I spent 4 ½ days in the hospital. The second fall was in my kitchen. My left knee went out. I was not able to get up. I used my pendant to call and Life Alert was fast to respond and stayed with me until help arrived. Thank you very much for being here for me.



09/21/2020

I fell in my shower. I could not get up. Thank goodness I took my [Life Alert] in with me. I pushed the button. They called the firemen, and my daughter and son. They came and helped me up- I was bruised but not hurt. Thank you.



09/21/2020

Life Alert called law enforcement, they came right away and assured me that they couldn’t find anyone or anything but not to hesitate to call if I felt threatened, they were so kind. I would recommend them to anyone. I’m so glad I have Life Alert, thanks to my son and his wife!!



09/21/2020

[Life Alert] operator who took my call was courteous and stayed in contact while we waited for help. This was the third time my husband had fallen and couldn’t get up on his own or with my help- he’s much heavier than I am. Our fire department responded quickly with town people. Once they got him standing, he was able to walk on his own. I feel safer thanks to Life Alert.



09/18/2020

My mom had fallen and I was not able to get her up. I pushed her Life Alert button and the response was immediate. They asked the right questions, especially for COVID, and they requested an ambulance in a timely manner. Very courteous and professional.



09/18/2020

I fell in the dead of night and could not get up, [Life alert] service responded immediately, got help on the way and remained on the line with me until the ambulance arrived and they got into the house.



09/18/2020

I’ve fallen several times. I have my [Life Alert] unit and I believe it has kept me alive. The employees are very kind and stay with you through the system. Your people check with the people who are sent to make sure you got the help you needed. After your call, they call back to see if I am OK.



09/18/2020

June 6, 2020, my sister called Life Alert as she fell and couldn’t get up, Life Alert was very responsive and courteous and respectful. Life Alert calls me every time [my sister] has to call. They are very prompt and professional.



09/17/2020

I passed out to the point of unconsciousness. My daughter immediately pressed my Life Alert necklace. It seemed like minutes when the emergency paramedics were here and all my contacts at the same times- great service!



09/17/2020

My chair broke and I was sitting in it. I mashed my pendant button and Life Alert was very quick to answer. I didn’t get hurt. I would advise anyone to get Life Alert. Thank you for your service.



09/17/2020

When my mother had problems getting up out of a chair or from the bathroom shower seat, she presses her [Life Alert] pendant she wears and Life Alert is so quick and a very concerning voice asks how they can help. Makes mom very relaxed that someone can be there.



09/17/2020

Smoke alarms activated when I burnt sugar water on the stove. House was very smoky. Life Alert recommended fire dept. assist. They stayed on the phone until help arrived and did a couple of follow up calls within the following hour. Always helpful and courteous. I appreciate them always.



09/16/2020

We had to contact Life Alert when my husband slipped out of bed. The Life Alert representative was very courteous and professional. She contacted the paramedics immediately and called the other people on my husband’s contact list. She also stayed with me during my wait time for the paramedics to arrive. She also called back after the paramedics had left, to check on my husband. I would recommend Life Alert to anyone. Thank you, Life Alert!



09/16/2020

I recently collapsed in one of my flower beds. I became over-heated and dehydrated. I could not get up. Thank goodness I had my Life Alert on and my cell. The person at Life Alert was very helpful and reassuring.



09/16/2020

I called Life Alert when I had trouble breathing. Life Alert called my family and emergency services. Life Alert stayed on the phone until EMS arrived. They spoke with the EMS technicians to make sure I was getting treatment. Thank God for Life Alert.



09/16/2020

I am 93 years old and live alone. I had just finished taking my blood pressure when my head felt like it was going to explode. I thought I was going to have a stroke. I have had Life Alert for quite a while, but had not ever had to use it. Everything turned out alright.



09/15/2020

Mom fell in the shower. She used her necklace to alert Life Alert. Thankfully they could hear her, (her home is cookie cutter – lots of walls). Life Alert alerted necessary help, then notified me of my mothers’ fall. We are very grateful to Life Alert!!



09/15/2020

I was dehydrated, overheated and had a UTI. I pushed the button, the response was immediate by Life Alert and I was very pleased with them and the paramedics they called.



09/15/2020

I fell and couldn’t get up. Life Alert responded, EMT arrived, my sons notified and arrived. Response from Life Alert excellent. I am very pleased.



09/15/2020

Immediately answered and stayed on the call till the ambulance got there and was ready to transport me the hospital. They notified my daughter that I was on my way to hospital. [Life Alert] was great. Thank you.



09/14/2020

Life Alert was vital in getting me to the hospital so quickly, and the agent stayed with me and kept me talking. Hospital found I was bleeding internally. My friend was here and was so impressed with the professional and courteous manner in which I was treated. Thank you.



09/14/2020

I suspected that something was wrong, I called Life Alert (I’m 87 years old; live alone) and the person I spoke to called EMS and stayed on the line until they arrived. She was very caring and kept advising me where the EMS were. They arrived within ten minutes, your staff representative gave preliminary information. As a result, I received a pace-maker after spending 36 days in a hospital and rehab. Thank you all for an excellent job. Well done!



09/14/2020

My hip that had previously been replaced with an artificial hip dislocated. I was unable to move and was trapped on my family room floor. I pressed the Life Alert pendant and they sent an ambulance and also called my son. Very pleased with the prompt service.



09/14/2020

In the twenty or so years we’ve had Life alert, you guys have saved my mom’s life multiple times. Don’t know if she would have made it to 104 without you!



09/11/2020

My father could not put weight on his right knee. Pressed for Life Alert to send an ambulance to assist with getting him to the hospital. They stayed on the line until Ambulance arrived. Asked questions to ensure he was safe and not in a situation by himself. Thank you!! Also helped us understand how the process works. 1st time pressing his pendant.



09/11/2020

My mother has been very lucky to have Life Alert. She has always been very active and will be 100 in March 2020. It gives me great peace of mind knowing Life Alert is always there! Best money I ever spent.



09/11/2020

Mom fell in her room, she is 94 years old. Life Alert called and told me that [EMS] were there attending to my mother. They said they will call me back with the condition of my mom. They did call me and she was okay. [Life Alert] is very efficient.



09/11/2020

I tripped on the hall floor, and fell between the pantry door and the wall in the hallway, knocking me out. My husband pushed the [Life Alert] emergency button on my main unit in the adjoining room. I fell on my face and hit my forehead, and right side of body (arm, elbow, knee, leg and ribs etc.) I could not move! It took two teams of ambulance people to move me form the floor and hall and place me on a stretcher. Thank God I had bruises and pain only. Doctor said no broken bones!



09/10/2020

During my experience with Life Alert, dispatch was very prompt. When I had push the “Help” button while I was on the call, very helpful. At the time I reported it was an emergency. The EMT arrived very quickly. The call was clear and resourceful. The response to me was an excellent experience!



09/10/2020

Extremely impressed. Prompt! Could not ask more. Emergency arrived quickly with fire personnel arriving with ambulance right behind. Entire family members kept saying how impressed at the service with all staff at Life Alert. You people are efficient and great!! Thanks.



09/10/2020

I fell on the second floor at night- got up and went to bed. Next morning, I could not stand on left leg. I scooted on my rear down the stairs- called a title="Life Alert" href="http://www.lifealert.com/HELPButton.aspx">Life Alert. They called [EMS] - turned out I broke a small bone in my leg. Three days in hospital- ten days in [a medical center] for therapy! More therapy at home. Fine now! Thanks.



09/10/2020

Took a fall, called Life Alert and all was handled well. I would not be without Life Alert. I encourage all seniors to have it. Thank you.



09/09/2020

My wife experienced extremely high blood pressure and was bleeding from her nose. The Life Alert operator was very professional calling the EMT’s and ambulance. She stayed on the alert phone and offered any additional assistance she could.



09/09/2020

I fell and couldn’t get up. I used my [Life Alert] pendant and was immediately called by an emergency person. They sent the fire department who came and the men helped me get up. They called again to verify I was okay. I’m very pleased with the help I got.



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