29,404

  Happy Customer Testimonials

  (since 7/3/2008)
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05/21/2015

About 11:30pm I was going to bed and had turned off the house lights and locked the front door. I let go of my walker to take off my robe and hang it on the clothes tree in my bedroom. I started to lose my balance and reached for my walker but it was just out of my reach and I fell face down on the floor. I tried to get up but couldn’t, so I pushed my [Life Alert] button. I was sent help immediately, the voice that answered my button was very nice and polite. They sent paramedics and called my son. My son met them at my door and let them in. They picked me up off the floor, wiped my bloody nose and made sure I was alright. They offered to take me to the ER but I felt okay except for being slightly shaken up, so I declined. I was so thankful for the help.



05/21/2015

My husband has Parkinson’s disease and he was starting to fall. I held onto him and let him down slowly, we were in the bathroom - when I let him down on the floor he pushed his Life Alert button - the call was answered and they sent the help we needed. The call took a little longer to be answered. The person that answered was very helpful and stayed on the line until help arrived.



05/21/2015

My aunt slipped out the bed and banged her head on the night stand while attempting to go to the restroom. She was conscious enough to contact Life Alert because she was semi-conscious and they rushed to her aid after they contacted me. I live 5 minutes from my aunt and they were there giving her timely assistance. I give them an A+.



05/21/2015

I was a little reluctant to purchase [Life Alert]. But I did fall at my home and realized all I had to do was push a button and help did come in a hurry. Everyone was wonderful and my daughter was impressed with the man who called her to tell her that I had fallen.



05/21/2015

I am pleased the way Life Alert has helped me, I have fallen three times if I remember right and the person stays on the line and tells me help is on the way and they get there about 15 minutes. All have been very gentle with me, I’m 86 and some say I am a fighter and keep on going. Hoping this helps others to see they need a [Life Alert].



05/20/2015

I have a lot of health problems and I was sitting in my bedroom on a Friday night, when I heard someone trying to get in my garage, then they went to the back of the house. That’s when I pushed my alert button. Bang! Did I get a loud response from Life Alert! Whoever or whatever they were - left. Life Alert called the police and stayed on the line until they knew I was safe. This button saved my life. Thank you for your service.



05/20/2015

Mother had a fever and found out she had a kidney infection with a high fever. Life Alert came and took her to the ER. I love Life Alert, they are very helpful and courteous. They respond to your phone call right away.



05/20/2015

My friend tripped over her oxygen tubing. I knew her arm was broken because it swelled. When I tried to move her, she said her hip hurt. I called Life Alert to inform them and they sent help immediately. They said her arm was broken and transported her (being very careful) to the hospital.



05/20/2015

My father left a pot of green beans burning on stove – house filled with smoke. Life Alert dispatched fire department, who arrived promptly and cleared out the smoke, and prevented a major fire. Thank you to Life Alert – a wonderful service.



05/20/2015

She fell, hit her head, and was taken to the ER. Been extremely satisfied with Life Alert every time we’ve had to use it. Everyone is kind, helpful and efficient. Notification calls to family are done in a timely manner, with updates when needed.



05/20/2015

Life Alert called for help when it was reported that there were people in the house – I was experiencing symptoms of dementia and was glad they were responding in a fast manor. Thank God for them and helping my family.



05/20/2015

I was most impressed, when I was told later by a friend, who was present, that the Life Alert person who talked directly to the ambulance staff was able to tell the EMTs my complete health profile immediately, so they could start immediate treatment without waiting for hospital records. I was unconscious so couldn’t tell them my preceding symptoms.



05/20/2015

I fell in the kitchen – couldn’t reach the phone. Pushed [Life Alert] button around my neck, yelled loud to call my neighbor, after you responded, very nice men came to help. They were very polite and helpful.



05/20/2015

Mother was coming out of her bathroom and turned around to shut the door. She lost her balance and fell. She did not have her phone with her, just her Life Alert button. When Life Alert responded she did not hear them and they did not hear her. That’s when they called the ambulance, then me; and I went to her house. Mom is now in a nursing home for rehab and hopes to come home soon. She will then continue use Life Alert.



05/20/2015

I got tangled up on my blankets in my easy chair. When I tried to get up and answer the door, I fell and hit the corner of a coffee table right in the left side of my rips and I was seriously hurt. I could not get up, as I was so injured I could barely move. Thank God I had my Life Alert pendant and they called the ambulance and fire. I spent 4 days in the hospital. Thanks.



05/19/2015

Difficulty breathing – bladder infection - sharp pains in my left back. Unable to determine cause of breathing problems but within a short time Life Alert had me comfortable. My anxiety subsided and soon my breathing was almost normal. I can’t say it any better than your slogan, “With Life Alert I am never alone.” Thank you.



05/19/2015

I took a fall and could not get up. I pushed the button and was connected with someone who stayed on the phone with me until the paramedics arrived. They picked me up and put me in the bed. They also checked my vital signs and checked for broken bones.



05/19/2015

My daughter (who has a broken ankle) could not get up, as she had fallen and we could not get her up. Having Life Alert was a blessing, I used the system and within 15 minutes the fireman came and got her up. She was not hurt, but just couldn’t get up.



05/19/2015

I fell and broke my pelvic bone. I called Life Alert. They came fast and got me to the hospital fast. They were very kind. I am glad that I had Life Alert, I hope I didn’t have to use them again. But glad to know that they are always there. Thank you so much.



05/19/2015

Thank you all very much - they are always on time. Very careful with my mother and even check back with us to make sure we are aware of her status. Always courteous, helpful and I would definitely recommend Life Alert to others.



05/19/2015

Mom was dizzy and realized she needed to go to the hospital. She pushed her Life Alert button and immediately someone from Life Alert was asking questions. The paramedics knew exactly where her extra key was and could enter the house because of Life Alert.



05/19/2015

[Life Alert] responded promptly, they were courteous and helpful. They kept me advised at the same time as police, and then an ambulance. Neither of the latter did I need. I just needed my son to get me up - as I fell my left arm was pinned under my walker and I could not get to a phone. Thank you so much!



05/19/2015

I had a panic attack and could not breathe. I had been sent home with a very bad cough. It would come and go. I was using oxygen once in a while but that evening it wasn’t helping at all. I was so frightened. My daughter called on my Life Alert; they had the ambulance here in just a few minutes. The crew were wonderful. I have recommended you to several people. We used you also when my husband was having a mini stroke.



05/19/2015

I had had abdominal surgery and was recovering, but was weak. I was in the bathroom and just slid down to the floor and was unable to get up. I pressed the Life Alert pendant and couldn’t hear clearly the Life Alert person so I pressed again. The Life Alert person then called the life squad, the fire dept. and my daughter. They came very soon and took me to the hospital. Very smooth operation from beginning to end.



05/19/2015

My brother was too weak to assist getting out of bed; pretty unresponsive due to a bladder infection. This was first time to use Life Alert, response was in a very timely manner and we are about three blocks from our volunteer fire dept. They came to the house, also ambulance was sent which took my brother to the medical center. He was in the hospital for 6 days.



05/18/2015

Life Alert was a great way for me to feel comfortable with knowing my father had an extra life-line when I was not able to be with him. It gave me a sense of peace. It was worth every penny and came in very helpful on many occasions. I would (and have!) recommended Life Alert to others. Thank you!!!



05/18/2015

She had fallen (our mother) and Life Alert called immediately. I didn’t pick up at first, and after the second time I answered (I didn’t recognize the number at first). I was so happy that they continued to call. They were attentive and informative. We are so happy that there was someone there for her until we could reach her.



05/18/2015

Our father fell in the bedroom when he was ill. Life Alert called the children (all of us) and the medics were called right away. My brother followed the ambulance to the hospital and dad got care there. Life Alert was very responsive. This all occurred in January 2015.



05/18/2015

I ate an apple and a couple of Oreo cookies. It lodged and would not go down. I was hurting and I also became scared. I had on the medallion so I pushed the red center. Life Alert answered immediately and talked to me until help came. They were very good.



05/18/2015

My aunt fell in the bathroom - and broke her leg. Thank goodness for Life Alert! She used it and help arrived in minutes. My aunt lives alone and I live in [a different state] Life Alert contacted me to let me know what was happening. Thank you, Life Alert!!



05/18/2015

My mother-in-law was cooking sausage on the stove top, walked away, and forgot about it. When it started to burn, the smoke alarm went off. A Life Alert rep attempted to reach her via the “box.” She did not hear the rep because of the smoke alarm’s noise and the fire dept. was contacted. She was very mad and embarrassed and she will never walk away from frying food again!



05/18/2015

I lost my balance and fell in the kitchen- I pressed my Life Alert button and was answered right away - she stayed on the line - assuring me that help was on the way. I am 85 years old and must use a walker all the time as I lose my balance easily. I have called Life Alert several times and have always received the help from Life Alert - thank goodness I have it. I’ve had it for about 5 or more years, certainly thankful that I have it this past year!



05/18/2015

Upon arriving at my father’s residence I found him on the floor, semi-conscious. I immediately engaged his Life Alert medallion and response to alert was within minutes. Your agent asked a few questions and called for paramedics. The agent stayed on the line until [EMTs] arrived and assisted with questions.



05/18/2015

I woke up from sleeping in the morning with a constant bleeding from my nostrils. I contacted Life Alert and three policeman where at my door immediately with the ambulance. They took me to the hospital. My daughter and granddaughter had also been notified. I was very pleased with the service.



05/18/2015

At the time of the emergency I felt very faint and not aware of my surroundings. Life Alert responded immediately and arranged for the paramedics to come to my home. They treated me and I responded. Life Alert also alerted my daughter. Your service responded quickly and completely to my emergency. Thank you for your dedicated service.



05/15/2015

My father always was faithful to wear his neck pendant and I was thankful for his help to do so. Each time he pressed that button, he received help ASAP thanks to the EMTs and local fire companies. I cannot begin to tell you how many times he used his call button and each time - our phones rang at all hours of the night but we knew help was faster to him than we could drive to his home. I, and my sister and brother, are so grateful Dad could press that button when he was in “trouble” and every time he got help quickly. All the dispatch operators were professional and courteous. I did appreciate their phone calls for updates just to give me piece of mind. I am so grateful for [Life Alert] and I am thankful for my father to be smart enough to say yes to have the product and know he would not hesitate to press for help. With many thanks.



05/15/2015

I am so thankful for your help. I fell 3 times on April 2 - couldn’t reach the phone for help. My Life Alert operator called, answered, and assured me someone would be here within a few minutes. She told me to stay calm and she asked appropriate questions. At the hospital 3 days later I was told I had several small strokes. I was happy my daughter and friends were informed.



05/15/2015

I fell in the back of my closet and could not get up. The people were really nice and courteous. They got me up and the girls stayed with me afterward until I felt better. My TV was really loud and Life Alert could not hear me yelling- but called for help anyway! Thank you, Life Alert.



05/15/2015

There was a fire 2 doors down from me and our smoke alarm went off. We had smoke damage and I have heart and lung disease so I was alerted by fireman and alarm. I did have some smoke inhalation. We got out safely - Life Alert called my children to see if I was ok. Thank you, Life Alert!



05/15/2015

Life Alert was called to help my father-in-law get up when he could not stand up to go to the bathroom. They responded quickly and helped him and were very courteous. He had already fallen twice that week. They were wonderful.



05/15/2015

I fell outside my home and could not get up. I yelled for the neighbors but they didn’t hear me. I pushed the button around my neck and told them I had fallen and couldn’t get up. They notified 911 and in about 15 minutes they were here, helped me up, fed my birds and checked on my pizza in the oven.



05/15/2015

I was in the backyard and trying to phone a friend when I took a step with my right leg and something happened to the back of my knee. What pain! I didn’t fall but was bent over a bit and needed help real bad. I looked at my house- the window was open, so I pressed my pendant and [Life Alert] answered right away ready to help.



05/15/2015

Life Alert assisted my mother during her c/o chest pain. She received rapid attention from the Life Alert staff. The Life Alert agent called the family to advise of her status. They did an awesome job! I would highly recommend this service. Thank you!



05/15/2015

My leg was hemorrhaging for about 10 minutes before I pushed the [Life Alert] button – I assumed it would stop on its own – WRONG! Big mistake! The paramedics arrived quickly- just as I was fainting onto the floor and they knew exactly where to find my key- thank you for the help.



05/15/2015

Mother woke up with abdominal pain. Instructed mother to push her help button on her Life Alert system. Response was quick and EMS was there in minutes, dispatch informed me from beginning and until she was in route to the hospital. Life Alert is definitely a life saver. It saved my mother. Thanks.



05/14/2015

Life Alert response time was very fast and the dispatchers were very compassionate in getting me the assistance that I needed. They “ALWAYS” make sure that I am ok and that my family stays informed when it comes to me. Thanks, Life Alert.



05/14/2015

I had fallen alongside of my bed and couldn’t get up. I used my [Life Alert] pendant and got a pretty quick response and the dispatcher assured me she would stay with me. Fire response unit arrived 10 minutes later and got me up with care. Quick response!



05/14/2015

Early on a Thursday morning I fell inside my home. I could not get up. I pushed the Life Alert pendant button. I explained my situation and the EMS was summoned. The Life Alert responder stayed on the line- frequently asking about my status and if EMS had yet arrived. After their arrival she talked with them, then later called to check on me.



05/14/2015

My mom fell outside her front door and they came to help her. She was ok, bandaged leg and left. Later that night she fell again and when she came to she called them again. They then transported her to the hospital.



05/14/2015

My left knee slipped out of its socket. I was having severe pain and could not walk. I pushed my [Life Alert] button and received an immediate response. The gentleman was very kind and reassuring. He remained on the line with me until help arrived.



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