39,654

  Happy Customer Testimonials

  (since 7/3/2008)
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12/11/2018

Having tripped, I fell and could not get up. I pressed the Life Alert button and the response was instant with an ambulance at the front door with two gentlemen who helped me. My nephew also came about the same time and they lifted me up. I was not hurt at all and they left. It was all due to carelessness on my part.



12/11/2018

I fell in my house. Was unable to get up. Had my Life Alert on and pushed the button. Immediate answer. I was in another room but was able to speak and hear the answering call. The emergency truck was here in less than five minutes. I was not hurt so they let me remain at home. Great work.



12/11/2018

I suffered a dizzy spell and weakness outside my house – made it as far as the lower level of my home and pushed the Life Alert button, as I couldn’t go any further. Our town minute men and police arrived and, after checking me, took me to the hospital where I spent a week.



12/11/2018

Upon waking and getting out of bed – fell – broke 2 ribs, split head open and left arm. Called Life Alert, ambulance called, brought me to the hospital. Everyone was very kind, courteous, and so nice. Thank you to all.



12/11/2018

[Sister] fell in the backyard with no one at home with her. She was able to call her sister who responded to our home and assisted her into the house. Life Alert was contacted and the response was a success with medical arriving shortly and was transported to the local hospital.



12/11/2018

I experienced an attack of vertigo while in the bathroom and reached for the sink, but failed. I went down, hitting my head on the corner of the bathtub. When I regained consciousness I pushed the button on my Life Alert neckless. I was alone in the house and while they could not hear my replies, they still contacted the EMT’s who arrived promptly.



12/11/2018

My mom contacted her pharmacist concerning problems with a new medication. Pharmacist contacted doctor’s office – who then told her to push her Life Alert immediately! She did and the operator contacted 911 and had paramedics dispatched. Operator stayed online with my mom, then called me to inform me of the situation. Operator stayed online through whole process, then called me back to advise me of her condition and that she was being transported to the hospital. Great service! Thank you!



12/10/2018

My mother got out of bed on her own, got light headed and fell. My son and I couldn’t get her up, so we called Life Alert. When EMS came they picked my mom up, checked her out, and left. Your staff member stayed on the line until they arrived.



12/10/2018

Over the years I’ve had Life Alert it has saved my life many times. Life Alert calls my family. I have had people say they are glad to see I have Life Alert – that they have lost family members because they refused to wear one.



12/10/2018

I fell on the cement patio and although there were metal trellises in two places I did not have the strength to pull myself up – after trying awhile to get me up – I used my wrist [Life Alert] pendant to call for help. Our fire station is 7 miles away – but they arrived as quickly as my children who lived right next door, ¼ mile and one mile, and checked me out and took me into town to the hospital.



12/10/2018

I lost my balance and fell backward falling and hitting the back of my head on the pedestal leg of my table. I was always alert but a big knot rose on the base of the back of my head. Pressed my Life Alert button and you came on and stayed with me until EMT’s arrived. It is comforting to hear and know you, Life Alert, are there for me. I was and am ok.



12/10/2018

My mom fell on the floor while getting off the bed. She couldn’t get up without help. I was at work at that time, she was alone in the house. Life Alert did help a lot. They called me and by the time I got home everything was taken care of.



12/10/2018

I fell and could not get up and was wearing my Life Alert. I was able to reach the button and call for help through Life Alert. They responded immediately and got help for me. I had a broken shoulder. They also called later to make sure I received help.



12/10/2018

My mom had a panic attack. She got scared by a nightmare, which caused a panic attack. She started getting chest pains, so she pushed the Life Alert pendant button. She was in her bedroom, so she did not hear the phone ringing in the living room. The bedroom door was closed because she had the AC on. The EMT/fire department forced her door open and she went with them to the hospital because she had chest pain. She stayed in hospital for a few days to have some test/observation. She is home now. Thank you.



12/10/2018

I was in my bathtub showering, when all of sudden my feet slipped out from under me and I fell hard and really banged myself. I couldn’t get out of the tub. I keep the Life Alert pendant on the edge of the tub. I was able to reach it and made contact with Life Alert. Fortunately, they were able to reach my son. And he got here and opened the doors for the EMTs. The EMTs came in and they took care of me. I was bleeding in a number of places. I was bandaged up and asked if I wanted to go to the hospital but I said no. I was taken care of very quickly and completely, and they fixed everything up for me. I was glad I had that little pendant so I could get help when I couldn’t get out of the tub. Life Alert staff was courteous and helpful. I highly recommend them.



12/07/2018

I am a home-bound senior needing a walker to get around. I was straightening up the back room, went to step back, tripped on something and went down. I didn’t have the strength to get up – my legs wouldn’t move – so I pushed the [Life Alert] button for help. [EMT’s] were here in minutes, got me up, and took me to the hospital for an exam. No problems whatever!



12/07/2018

I’m so grateful for Life Alert and have and will recommend it to anyone that is interested. I have had to call Life Alert three times due to falls. The men that come to my home couldn’t have been nicer and more gentle. I will tell all my friends about Life Alert. Thank you.



12/07/2018

After 1 month ago dad fell in his home hitting the back of his head. We are not sure if the injury occurred in his bedroom or bathroom, as he does not remember what happened, and there was blood found in both areas. Dad pushed Life Alert and they came immediately. Thank you for your prompt response. It probably saved his life.



12/07/2018

My blood sugars dropped into the 50’s and I passed out. I came to enough to push my Life Alert button and the paramedic’s contacted my daughter and came over very quickly. I am very pleased with Life Alert.



12/07/2018

The Life Alert Company as well as the staff have been fantastic, they have saved my life several times!! this was the best thing I did, I am a disable war veteran and have health issues and with all the equipment I have I know that when or wherever I am I know that if I need help Life Alert will get me the help I need. Thank you!!



12/07/2018

Fell in lower level (basement), box is on floor above. As I was lying on floor and no way to get up, I couldn’t hear the machine talking. Thank God and your people, after I pushed the [Life Alert] necklace, didn’t know if I was getting to you. Your people sent the paramedics to my house. They know the way in the house and came to my rescue. Took me to the hospital where I was in trauma unit for 3 days. I was in hospital for another 5 or 6 days before being sent to nursing home. My head was hit so bad I had a grapefruit size bump. Thanks so much, your people heard my repeated pushes on button, although I couldn’t hear you talking. Thanks so much.



12/07/2018

I was outside on my front porch talking a wreath off the front glass door when I guess I lost my balance and grabbed the door which slung me about 8 to 10 feet – on concrete porch and brick siding – I hurt my right arm and it was bleeding so it made porch posts slippery and could get no traction. I knew I had hurt my foot (ER said broken length of foot). I have two knee replacements with one having 3 screws so I wouldn’t use my knees to help me up. I called Life Alert by punching the button as it was my first time, EMS was here very quickly. Thank you.



12/06/2018

On the afternoon of the incident I was sitting outside on the patio reading and watching my puppy play. In the mean time before going outside I put on some neck bones for my dog. I thought I had turn the electrical burner on low and put enough water in the pot. Had went out there about twenty minutes when I heard an alarm go off. I didn’t pay it any attention at first because the television was on and I thought it was an alert on it. Then it got louder and I came to the door, when I entered the door I was faced with a den and kitchen filled with smoke and the bottom of the pot was black, and I have a dark color on my stove that I haven’t been able to remove. Life Alert was on the line asking me was I alright and did she need to send the fire department. I told her yes and within ten minutes or less the fire truck and about 6 firemen were here. They were so courteous. Placed a fan and blew the smoke out. It’s times like these when I was glad I had Life Alert, the help was so helpful and kind. Thank you.



12/06/2018

I walked into the bedroom and tripped over my oxygen hose. My body slammed into the foot board of the bed. My right shoulder hit the footboard. My shoulder went behind me and I heard a crack. My right knee felt like it was broken and was swelling up pretty fast. When I came to my senses, I pushed the Life Alert button around my neck. The person on the other end stayed with me until the paramedics came (I could not get up!). Thank goodness for Life Alert because I would have had to sit on the floor for hours. My family could not be reached/voicemail was full. The man on Life Alert was so nice. Life Alert worked for me that day. I have a broken shoulder and a hematoma on my knee.



12/06/2018

A while ago, someone tried to break into my house at 2am. I pushed the [Life Alert] button and they came on and notified the police who came and took care of the situation. I am really thankful for your response.



12/06/2018

I was having trouble breathing. I pushed my button on my Life Alert pendant and while the ambulance was en-route Life Alert operator stayed on the phone with me. When the ambulance arrived, they put me right on oxygen and we went to the medical center quite quickly and I was admitted for double pneumonia. If it wasn’t for Life Alert I might not be here!



12/06/2018

I fell in my dining area and couldn’t get up. I was not hurt but unable to get up. I was home alone so I called Life Alert. In no time at all I had much of my neighbors here plus two agents from Life Alert. I was so thankful that I had my pendant on. I wear it all the time that I’m home.



12/06/2018

I was in my front yard in a flower bed – trimming back dead flowers. I turned, lost my balance, and fell into a barberry bush – one with thrones. Because of the thorns I had nowhere to rest my hands to help me get up. After several minutes of trying – I called my [Life Alert] button. In moments, an operator came on and stayed with me until the rescue people came (10 minutes or so). I was helped up, and after it was determined I wasn’t hurt, they helped me in the house to my chair.



12/06/2018

Life Alert has saved my Life Alert twice. This time fell and broke my right leg. Called Life Alert and in 15 minutes they were there, fire engines and ambulance blaring! Got me to the hospital after checking me out and the rest is history. Life Alert is the best thing ever and senior citizens live longer because of this service.



12/05/2018

My friend fell in her home in the month of August. [Life Alert] informed me of her situation, not only that, but you called with more information about her situation the next day. I really appreciated that. Although I am also house bound and could not go to her, I was able to phone her and pray for and with her.



12/05/2018

I fell – didn’t hurt anything – Life Alert was quick to help me. My legs are weak from getting chemo after cancer operations. I would and have recommended Life Alert to relatives and friends. Keep up the good work.



12/05/2018

I was having chest pain, my granddaughter pushed Life Alert. The ambulance arrived and Life Alert remained on the line during the wait. Life Alert was patient and helpful, made the whole ordeal easier.



12/05/2018

The doctor called early in the morning and was worried about [mom’s] blood levels dropping very low. I called Life Alert for an ambulance and they were right on the intercom ready to help. It was nice to hear a comforting voice on the other line. Thank you!



12/05/2018

On Aug 21st, at my home, I was walking from one room to another. When 1 leg buckled, and I was on the floor, unable to get up, having arthritis in hip and knees. Pushed the button on the [Life Alert] necklace and immediately had connection with the base, a young man answered and kept assuring me help on was on the way. It was so comforting. I felt as if God was talking to me. God bless that employee.



12/05/2018

I fell in my kitchen and was unable to get up. I was shaken up but I didn’t think I had broken any bones. I didn’t have my phone with me. I pressed the button on my Life Alert, 911 and my son responded. All of them were a big help. I was thankful for their good help.



12/05/2018

This was my first time in 3 years that I used Life Alert. I fell off a chair in kitchen – bruised my head and hips. I crawled to a phone and called my neighbor. Couldn’t get up. We called Life Alert and help was there in 10 minutes. Life Alert phoned me after to see how I was.



12/04/2018

I have had 3 episodes using Life Alert and I cannot express my relief knowing of their presence. I am 95 years of age, and live alone with a few medical problems which act up now and then. A Life Alert voice is like an angel from heaven. I have recommended Life Alert to several friends and am pleased to say 3 have signed up. Bless you all.



12/04/2018

My mother had fallen in the middle of the night. She waited until morning to push the button. Life Alert called me along with the others on the list. The operator stayed on the line, called emergency responders and handled it professional! I am so happy we had Life Alert!!



12/04/2018

I fell and hit my head. I could not get to my feet. I pushed my pendant and Life Alert called me but I could not get to the phone so I pushed the pendant again. An ambulance arrived and someone let them into the building. They loaded me into the ambulance and took me to the hospital.



12/04/2018

I lost my balance and fell to the floor in my kitchen. I have mobility and upper body strength issues and could not get up by myself. I had no injuries but needed assistance to stand back up. The [Life Alert] agent contacted EMT’s to assist me. Then called one hour later to follow up.



12/04/2018

I became highly allergic to the antibiotic medication and had to go to the hospital. I pressed the button and got help immediately. I like that the staff person stays on the phone with you until help actually walks in the door. I know people who refuse to wear Life Alert – I wouldn’t be without it. I live alone and my family also appreciate it. Thank you!



12/04/2018

When my husband falls, on several occasions, my Life Alert is very helpful and my emergency squad is notified. Also my children also are notified – Thank God for my daughter that got us this help.



12/04/2018

My mom fell in the bathroom and couldn’t get up. She pushed the button and Life Alert responded immediately. Made her feel safe. They got in touch with family and we were able to get her up with help of EMT’s. Thank you so much!!!



12/03/2018

My mother-in-law is 93 years old. We have had Life Alert for several years, and never had to use it until lately. We now have someone with her 24/7 but have kept the Life Alert just in case. In the past month she has had some difficulties. The Life Alert was used and within a very short time the ambulance arrived, phone calls were made, and she was on her way to the hospital. Fortunately she is much better and at home. We know at 93 yrs. old we won’t have her forever but with Life Alert we feel so much better, she is safe and help is there if she is in need. My husband and I live in VA and can’t be with her every day. This gives us peace of mind. Many thanks.



12/03/2018

I fell at home, broke my arm, and couldn’t get up to call for paramedics. I pushed the button on the Life Alert device on my wrist and they answered right away and called for paramedics. I hate to think what would have happened to me had I not had Life Alert.



12/03/2018

Response to my call was immediate. As a result of being taken by an ambulance to the hospital with excruciating back pain, the CT showed I had a compression fracture of my vertebrae, so glad I had my Life Alert necklace on. Thank you.



12/03/2018

The Life Alert staff has helped me in all my emergency situations. I am a senior and Life Alert helps me to maintain my independence and probably avoid a retirement home. When the emergency personal takes me to the hospital they are very patient and respectful. Thanks.



12/03/2018

I had a colonoscopy, all went well – I thought. At 3:00a.m. the next morning I was bleeding very much. Called Life Alert and they sent an ambulance; had a liter of blood and 4 days in hospital. The lady who answered my Life Alert unit stayed till my daughter came and ambulance too. Thank you so much.



12/03/2018

My mom is a non-verbal stroke survivor. She fell out of bed during the night and could not get up since her right side is impaired. Upon finding her we tried to assist her back in the bed but she complained of pain. We used the Life Alert to get paramedics to come as we feared she may have broken her hip. Life Alert staff were prompt and helpful. We appreciate the service.



12/03/2018

I am an 88 year old female and live by myself. I was getting out of the shower and I fell getting out. I bumped the back of my head, but did not have any damage. I struggled to get up, but could not. I did not carry the phone with me, but thankful I was wearing my pendant. I pushed it and within minutes I had help. Two young men came within a few minutes and got me up. Thanks to Life Alert I was not hurt.



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