29,299

  Happy Customer Testimonials

  (since 7/3/2008)
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05/06/2015

I was very sick and weak and fell and could not get up. When I pushed my button I wore around my neck, [Life Alert] responded at once and got ambulance and several paramedics to me. They called my son who lives about 30 or 40 miles from me and had him at the hospital when I arrived. Thank you so much for your help.



05/06/2015

My mother fell over a broom and broke her left patella in her left knee. Life Alert was right on the phone all the way until rescue squad came. They also did a follow up call and asked how my mother was doing. Courtesy call was a nice thing to do.



05/06/2015

I related to the [Life Alert] operator that I felt extremely warm and mentally fuzzy and somewhat dizzy. The EMTs came within a reasonable time and the operator stayed with me via the phone. The end result at the hospital was that I had a panic attack and anxiety from taking the medicine, Lexapro. My medicine was changed to Zoloft and currently I have no reaction to it.



05/06/2015

Someone threatened me at my door at night. I hit my button and the sound scared him and he ran away. Life Alert stayed on with me until the police got there and explained to them what had happened. I feel really safe knowing I can get help with a push of the button.



05/06/2015

When my burglar alarm went off, I used my pendant to contact Life Alert. After the police arrived they [Life Alert] asked to speak to the police to verify that all was well. They (Life Alert) also contacted the name on my contact list to notify them of my emergency.



05/06/2015

Life Alert had help on the way so quickly. Everyone was very courteous and helpful. Since I was in so much pain someone else had to do the talking to Life Alert. Everything worked out as well as it could on March 4 and 5 when Life Alert was used.



05/06/2015

On March 22, 2015, I came home from church and managed to get into my house from the garage. My legs froze up and I could not move. I fell over backward and hit my head on the threshold. I did not lose consciousness. I manage to sit up but could not get on my feet. I activated my Life Alert button for help; help arrived very fast and I was taken to the ER to check for a concussion. Life Alert is a life saver. The paramedics were wonderful, compassionate and caring. Thanks to all.



05/06/2015

I was the one who called in as I had fallen getting out of the bathtub- thankfully I was able to reach a nightgown pushing myself to wear it was hard but I couldn’t get up. Life Alert had notified my family and a close friend. It was not necessary for me to go to a hospital. I did have a skin cut on my arm that bled a lot, but [EMTs] cared for that.



05/06/2015

Mom fell and broke her hip. She was alone. Life Alert called me immediately and told me they had received an alert, got no response, and EMS and law enforcement were on the way. I am so thankful we had Life Alert. If not for Life Alert, mom would have laid on the floor with a broken hip until I checked on her the next day. For us, Life Alert was money well spent.



05/06/2015

When I realized that my eyes would not focus and my head felt “strange”, I used my [Life Alert] necklace alarm to call for help. The woman who answered and listened to my concerns asked great questions and said she had notified the help for me. She promised to stay on the line with me, and also went thought the info on how to enter the house if I need that. I was able to open the front door. I was grateful for her concern and calm demeanor. Thank you very much.



05/05/2015

I was about to have my breakfast when I felt dizzy. The last thing I remember was yelling for my daughter. According to her I fell, hit my head and blacked out. I woke up not too long after and the ambulance took me to the ER. My daughter and I are grateful. [Life Alert] stayed in touch with her and my granddaughter.



05/05/2015

My sister wasn’t feeling well when she came home from work the day before. She didn’t go to work the next day. She kept saying that she felt like she was going to pass out. When I saw her head go back I pushed the button on my pendant. I asked if Life Alert would send the paramedics to get my sister to the hospital. Imagine my surprise when they told me that they could. The dispatcher was very nice; she stayed on the phone with me and asked me to let her know when they came.



05/05/2015

Life Alert was prompt, courteous, and did exactly what I needed. They did not argue when I refused the hospital. I know I need Life Alert, I am glad my daughter put me on this six years ago and if anyone asked me about it, I would truly tell them it’s there when needed.



05/05/2015

My mother fell, called Life Alert immediately and received prompt assistance and care. She was very pleased. Thank goodness she was not hurt. We are so glad we had Life Alert installed for her safety and our peace of mind.



05/05/2015

I put an electric blanket on my bed and plugged it in. It knocked out all of the electric, I couldn’t call anybody, but they [Life Alert] came and checked me out. Everything was all right. Everybody was here fast. I’m glad. Thank you, thank you.



05/05/2015

My husband slipped in the bathtub and fell and could not get up. After trying to help him, I found that I could not. So I pressed the alarm and received help from Life Alert (fire and police department), and we were lucky that he was not hurt. He has Alzheimer’s disease and cannot remember that it happened!



05/05/2015

I was sitting on the couch watching TV when blood started gushing from both sides of my nose. My blood will not clot like other peoples. I could not get to the telephone to get help and I was alone. I pushed my Life Alert button and was able to get help. My Life Alert saved my life.



05/05/2015

When I called Life Alert, I was having stomach pain, very bad stomach pain. Life Alert called 911 for me. Rescue service was here soon, Life Alert stayed on the phone with me, they also called family members, and they also followed up with family members to keep them informed on how I was doing and where the rescue service carried me. Thank you for all you do again. Thank you.



05/05/2015

The evening of March 13 – I experienced unusual pain on left side of chest – I activated the unit but was not able to speak. Life Alert contacted 911 – and members of my family who live quite a distance from me – by the time I was transported to the hospital my son was already there. Thank you for your very knowledgeable and prompt response. I suffered a heart attack – 2 stents were placed. I am ok now. Thank you!



05/05/2015

I was in my kitchen preparing a meal, stepping aside to reach a spoon. I tripped on the leg of my walker twisting my ankle badly and fell to the floor, landing on my back. Life Alert was a blessing! They came promptly, and carefully picked me up!



05/04/2015

I woke up at night with a terrible nose bleed. My bed sheets and floor was covered with the blood, it was a hemorrhage from a broken vessel in the nose. I was frightened but called Life Alert and the man stayed on the system until the ambulance came and took me to the hospital. Life Alert is wonderful!



05/04/2015

I have a walker with a seat and brakes. I forgot to lock it and it went out from under me. My knees are not good, so I could not get up. Also Dec 23 I had a massive heart attack. Life Alert stayed on the phone with me until the squad got here. It was so comforting to have someone talking to me while waiting. I feel so safe with Life Alert. I’m 81 years old.



05/04/2015

Thank you, Life Alert staff. It was a great comfort during a stressful medical emergency to have a calm, knowledgeable individual to assist with getting my mother the needed emergency assistance. Always kind and courteous whenever contacting family members.



05/04/2015

My mother fell when I was at work and hit her head. She called me first but when she said she was bleeding, I told her to push her button. Life Alert was on the line with her when I got home and stayed with us the entire time.



05/04/2015

I fell down and could not get up. I pressed the button and my call was answered at once. The lady who took the call was very kind and stayed with me until help arrived which was in minutes. They got me on my feet right away. I would recommend Life Alert to anyone.



05/04/2015

I had fallen in my bedroom - after many attempts to get up on my feet; I decided to push the button on my Life Alert necklace. It didn’t take a minute before they responded - they were so reassuring. The paramedics were polite - I have a small medal box that holds the key to my front door- I have given Life Alert that information so it’s not necessary to break my door. I find it very comforting to know Life Alert is there. I highly recommend Life Alert to anyone who lives alone.



05/04/2015

My husband passed out and I pressed the button and right away received an answer telling me that help was on the way and they would stay on the line till it got to our home. Thanks to the Life Alert system that provides such immediate help!! Very grateful!



05/04/2015

Life Alert associate stayed on the line the entire time. Checking in to see how my mother was doing and letting us know when the paramedics would arrive. The Life Alert associate was a very calming influence. I don’t know what I would do without Life Alert!



05/04/2015

I fell in the bathroom and could not get up. Life Alert was summoned with my pendant. Life Alert called my son and neighbor and the fire department in my town. The fireman came and lifted me without any trouble. They were able to get into the house by the neighbors key. I was not hurt and so they left after a short time.



05/04/2015

I had taken a shower- noticed blood in shower and couldn’t stop it. (Ruptured blood vessel) pressed button - tried to call my neighbor to unlock door (before [EMTs] arrived) but lost too much blood and passed out. If I hadn’t had [Life Alert], I wouldn’t be here today. I complain every month about paying the bill but it was worth it. (I am 86 years old and live alone).



05/01/2015

I fell and couldn’t get up – I live alone. Finally gave in and called Life Alert. That voice answering my call was so reassuring! She stayed on the line while notifying others, and it was not long before the fire department was here, and then my friend who was also called, and he was in touch with my daughter who lives in Maine. It all happened so efficiently, I was soon on my feet again. I will never settle for anyone other than Life Alert.



05/01/2015

I am more than pleased/satisfy with the service of Life Alert. The time I was home alone – I had a TIA. I was able to push my pendant – The emergency response was here in minutes! I endorse Life Alert to family and friends.



05/01/2015

I felt dizzy in the middle of the night. When I woke up I had trouble getting in my wheelchair. I called Life Alert and the paramedics were here in minutes. Went to the hospital, I had a urinary infection; was very sick for about 3 weeks. Thank you for your help when I needed it.



05/01/2015

I fell on the front porch while bringing in groceries. I could not get up (even after trying hard for quite a while). So I pushed the button! The fire department came quickly, picked me up, and checked me over. They offered to take me to the ER, but I declined. My daughter and nephew arrived because they were both called. I am so glad I have Life Alert.



05/01/2015

I fell on the floor; I couldn’t get to the telephone. None of my family was at home. The EMT came in and picked me up and took my blood pressure. They were so nice and pleasant and didn’t make me feel bad or that I could have helped myself. Thanks a lot, [Life Alert], for being there when I need you.



05/01/2015

On April 19th, in the early A.M., I called Life Alert, as I was having tightness in chest and it was hard to breath. They called the paramedics for me and they were at my house in minutes. I was hospitalized for bronchitis and, because of past heart problems, was in the cardiac ward until April 24th. Just having a button is like having help close by. I do not regret buying mine. Thank you, Life Alert operators.



05/01/2015

My latest call was the 2nd for the same problem. 1st the right knee was damaged beyond repair and must be braced, even with the brace I went down and damaged my left knee and had to have it replaced. I spent 13 weeks in the hospital and rehab and got home last Sept. 2nd. Called due to right knee pain, couldn’t stand on it because of pain, fractured shin bone. Both times your [Life Alert] staff was great. Got me help, called contacts and stayed during help arrived and till I was taken to the hospital.



05/01/2015

My husband’s blood pressure was very high. I called Life Alert and they sent an ambulance and took him to the hospital. They were here quickly and the lady stayed on the phone with me until the ambulance attendance arrived. Thanks so much!



05/01/2015

We called Life Alert because my husband had fallen on the way to the bathroom. My husband had a new pacemaker – he was relived from the hospital 6 hours before – he hit his head on the floor. We went to emergency room to check his pacemaker and head because he is on warfarin. The fire department and ambulance showed up.



05/01/2015

When I fell in the kitchen, I pressed the button and within one minute the Life Alert staff asked me what was wrong and called emergency crew and my niece and son. I was not injured so I did not have to go in the ambulance to the hospital. The police also came but I told them I was okay.



04/30/2015

Your [Life Alert] dispatcher was very courteous and kind. She was there on the phone until the EMS arrived. She asked to notify others for us. We thank you all for helping our mother throughout her time of need. With your service we know you are just a button click away.



04/30/2015

I was having problems breathing; high blood pressure and rapid heartbeat. After 30 minutes, I called Life Alert and they responded immediately- calling a neighbor. Then first responders and an ambulance took me to the emergency room where they were able to help. Life Alert was there for me.



04/30/2015

I fell in my rain soaked driveway and had a very bad fall. I pressed my alert, but no one could hear me. I kept pressing to let them know, and I was conscious. Ambulance came quickly. I did not have my house key, and told them where the key was hidden. About eight weeks later I’m fine. Thank you, Life Alert!



04/30/2015

Your operator answered promptly and kept me calm during a very stressful time. My 80 yr. old dad passed out while I was alone with him. Once the EMTs arrived they advised it was low blood sugar that caused him to pass out. Thank you for not leaving me alone during my crisis.



04/30/2015

I was dizzy so I immediately pressed my Life Alert and within seconds an operator answered my call. She stayed on the phone until the paramedics arrived about 15 minutes later. If it wasn’t for Life Alert I don’t know what could have happened.



04/30/2015

Mother had fallen on kitchen floor and broke her hip. She could not get up. She had her call button on her neck and pressed the button for help. Life Alert immediately contacted medical emergency response team; they came and took my mother to the hospital where she had hip surgery. She is now back home and walking again. Thank you very much for being there for my mother. She returned back home on her 90th birthday.



04/30/2015

While watching TV, my phone rang and I was exiting from my lounge chair, it started to tilt forward and I ended up falling on the floor - could not find anything to lift myself up, so I pushed the button on the pendant around my neck and connected to Life Alert immediately. He stayed on line till the rescuers came and lifted me up. It was a very positive encounter indeed.



04/30/2015

My mother fell in the bathroom. She was not injured but could not get up and since I have spinal and shoulder problems, I could not get her up, but I did try. She did not push her [Life Alert] button; I did after I failed to get her up. Emergency help arrived and were able to get her to her feet quickly.



04/30/2015

I fell in the bedroom and was unable to get up by myself. I used my pendant for help. One of the rescue members was on his truck and was here almost instantly. Rescue was here in a matter of a very few minutes. If not for Life Alert, I would have been on the floor until 3pm.



04/30/2015

At 2 a.m. on 2/24/15, I tripped in my bathroom and hit the top of my head on a corner of a small step. Bleeding severely I pressed my Life Alert then called my friend (next door). By the time she got over to my house a fire truck pulled up. They came to my aid with blood all over the place. The fire men placed a compress on my head. Then my friend took me to the hospital. They put staples into my wound.



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