40,271

  Happy Customer Testimonials

  (since 7/3/2008)
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04/19/2019

My mom, fell in her home on Friday, January 18th. We had done a lot of practicing with using the pendant, and she used it to get help. Help came immediately and my brother was called and I was too. My mom is now telling everyone how you saved her and is your best sales person! My brother and I were very pleased with Life Alert!



04/19/2019

My mother, on 1/24/2019, became very confused and had trouble communicating and was weak on her left side. We were afraid she had a stroke. I pressed her Life Alert machine and they contacted the EMT’s. The operator stayed on the phone with me until the EMT’s got here.



04/19/2019

I took a horrible fall in the bathroom – help button alerted them – came – got key from office – came in and put me in an ambulance and took me to the hospital. Heart completely blocked – full of fluid. Heart could do nothing about it – blood pressure sky high. Life Alert is great!



04/19/2019

My mother was home alone. She fell in the kitchen and was able to push her alarm button but was too far away from the speaker to communicate with Life Alert. Life Alert alerted EMS and contacted me, her POA, that this happened. EMS came to her house and got her up. She was not injured. We found out…Life Alert works.



04/19/2019

I fell in my kitchen recently. I was unable to stand up by myself, I have been living alone for the past 6 years. I pressed my Life Alert pendant. The Life Alert responder called for the rescue squad to help me stand up. I was uninjured. The Life Alert responder continued to talk with me and reassured me until help arrived. To me, Life Alert is a God send.



04/19/2019

I have had ever-increasing falls during the past six months. I fell 6x from Christmas afternoon until 02/07. On 02/07 I got 2 fractures. I was hospitalized for a week. I have been in a skilled nursing care center since then. Without Life Alert, I might have lain on the floor for days each time - I could never get up.



04/19/2019

I slipped and fell in the bathroom and hit my head and tore my arm open on a door handle, which resulted in heavy bleeding. I pressed my Life Alert button, the person answering told me what to do to stop the bleeding while I waited for the ambulance. EMT’s were very kind, as well as prompt. P.S. I like that Life Alert stays on the base until help comes!



04/18/2019

I had a very high heart rate – Life Alert responded quickly and reassured me that help was on the way. Their talking to me during the wait was very helpful. I was taken to the emergency room and treated immediately. I was grateful to the staff. I arrived at the hospital in time to avoid a heart attack.



04/18/2019

On Saturday, January 26, 2019, I had slipped upstairs in one of the bedrooms and fell down. I was unable to stand, so I crawled out of the bedroom, into the hallway, and into the bathroom, which I then pressed the Life Alert button located on the bathroom vanity. The dispatcher informed the police and EMS which transported me to the hospital. I had broken my hip and had surgery on Sunday, January 27, 2019.



04/18/2019

The times Life Alert came to help my husband - he had fallen. He has Parkinson’s and his balance is very bad. Everyone was very nice. Nothing was too much of a problem for them to get him up and back to his recliner. Checked him out completely. Thank you so much.



04/18/2019

Trying to get in tub, I fell on the floor, could not get up because I was too heavy for my wife to pick up. I pushed my [Life Alert] button and before long the fire department and EMS were here and put me back in my scooter. This has happened multiple times.



04/18/2019

I had just been discharged from a nursing home after 1 year of physical rehab. I was transferring myself from my recliner to my walker when I lost my balance and fell into a corner between a TV stand and bookcase, everything to pull myself up to my feet was out of my reach – the Life Alert team was professional, prompt, and proficient.



04/18/2019

At 93 I fell in the (early am) in the bathroom hitting my forehead which of course really bled. I called Life Alert and they called police, ambulance, my family and response was rapid. We had 10 to 12 inches of new snow during night so a path was shoveled to the street and I walked out to the ambulance after pressure pack applied – lucky only had 6 stitches.



04/18/2019

I had a cold and took Coricidin, for 3 days in a row, I had a bowel problem. When I went to bed on Nov. 30, I was sitting on the edge of the mattress, leaned over to take a drink of water and slipped onto the floor. No big deal – wrong – I could not get up! I tried for 45 minutes and then pulled my “Help” button off from my nightstand. I hadn’t done equipment check since May 2018 and I prayed it would work – it did! So grateful to hear his voice and stayed with me until help arrived. Very pleased with Life Alert and the service it provides! Best thing I’ve done for myself in a long time! Thank you. Sure was a scary situation. Earned me a trip to the ER!



04/17/2019

I had lost my balance and fell at around 1:30am, because of knee surgery, I am not able to kneel. I couldn’t get up and couldn’t reach my phone. After many tries, I called Life Alert on my pendant (which I wear even in the shower). I told the responder it was not an emergency. I live in an apartment on my daughter’s property and asked him to call my daughter. Which he did. He stayed on the line. Her husband got me up. I was not hurt and was thankful he [the responder] was with me the whole time.



04/17/2019

I tripped and couldn’t get up due to a bad shoulder. I called Life Alert using my medallion. The technician was very reassuring, asked if I was hurt/bleeding (I was not). He called our local EMT’s who showed up in minutes. He stayed with me on the speaker until they arrived and even called my children to apprise them of what happened. I was extremely pleased with Life Alert’s response.



04/17/2019

When I get up in the a.m. my first duty is to put my 2 dogs outside. I got out my kitchen door into my garage. This a.m. I lost my balance and fell face first into my washer. I was in my night gown on my cold garage floor. I was bleeding and hurting all over. What a situation. I had my Life Alert around my neck. Within 15 minutes there were several lifesaving people here. They scooped me up and away we went to the kitchen.



04/17/2019

I was standing by my table, I had an itchy back so I was trying to scratch my back with my stick, when all of a sudden I slipped and fell on the floor, and once I’m on the floor I can’t get up. I called Life Alert and that was that, didn’t take long when help arrived.



04/17/2019

I was alone at home. I lost my balance and fell and struck my head on the edge of the coffee table. I began bleeding immediately. I tried to call my daughter, but could not see the numbers. I reached for my Life Alert monitor pendant and was able to press the button. The Life Alert staff member contacted emergency services, and I was rescued.



04/17/2019

I took my dog for a nighttime walk. Felt breathless – then more so. I got into my patio feeling faint and gasping for breath. Collapsed on patio chairs and to the floor of the patio. I could not get up. I was in a corner of my patio in the dark, knew I would not be seen. Luckily, I wear my Life Alert button. Help came quickly and were wonderful.



04/17/2019

Life Alert has helped us twice since we got it. Once [patient] had a fall and could not get up and the second time he had dropped his controller to his new chair that lifts you and was stuck in a reclining position and could not get up. Both times he had help within minutes because of Life Alert. They dispatched the local paramedics and police, and immediately called me.



04/16/2019

My microwave caught on fire – my kitchen filled with smoke which set off the smoke alarm – Life Alert technician called to find out why the alarm went – I could hardly breathe because of the smoke. She told me to leave the house, and called the fire department who came, gave me oxygen, cleared smoke, and transported me to the hospital because smoked caused my COPD to flare up.



04/16/2019

I slipped and fell on black ice outside, but I pushed my button anyway, not knowing if the unit was working as it was inside my apartment. Life Alert called all the appropriate phone numbers even though I was unable to be reached by the unit. I was taken to hospital by ambulance. I am so very thankful for my Life Alert! I was diagnosed with a cute T-12 vertebrae fractured.



04/16/2019

For the last 11 years, I have had Life Alert. Twice during that time, I’ve needed them. They were wonderful, not only to me, but also to my family. Thank you for all you do and for a caring staff and operation.



04/16/2019

My 94 year old mother fell in the middle of the night and pressed her button. Someone from Life Alert contacted me, and also sent an ambulance. I was there within 10 minutes and the EMT’s were already there taking care of her. Life Alert then called back with a follow up call to make sure everything was okay. Thank you!



04/16/2019

Within days of my mother having her pacemaker replaced one of the leads fell out. Her heart rate became severely irregular and her blood pressure was dangerously high. My mother called me and I told her to push the Life Alert button. The medics responded quickly and transported my mother to the hospital. She had surgery the next day to fix the problem.



04/16/2019

I was resting while watching TV, when I suddenly experienced a very strong pain in my left chest which moved down the left arm to the fingers. Just pressed the button and Life Alert called. Calmed me and continued to calm me and tell me what to do until the ambulance arrived to take me to the hospital to be admitted. Luckily that after 2 days of tests I was able to go home.



04/16/2019

I fell in the bathroom while my wife had gone to the doctor. I could not get up but thought I did not hurt myself. I didn’t press the alert button because I did not want to go to the hospital so I waited until my wife came home. She could not pick me up so she called Life Alert. Response was fast and very courteous. They helped me up and walked me to the bed. Everything was ok.



04/15/2019

When I woke up, I fell on the floor next to my bed; and for some unknown reason, I couldn’t get up and walk to get to the bathroom, I bounced on my bottom. I thought if I can get on my knees I could hold on the tub and pull myself up, but I could not turn towards the tub. Then I realized this is an acute situation and pressed the pendant. Back in my bedroom there/was a voice on the Life Alert mechanism assuring me that “help is on the way.” Very soon, fire fighters were at my side, as I sat next to my bed on the floor! Still unable to turn and get on my knees to pull myself up! In minutes EMS arrived and asked if I wanted to go to an ER but as no bones were broken, I declined. This episode is still a mystery to me but all’s well that ends well. Now I know from experience that Life Alert is a valuable aid to have with me.



04/15/2019

I’d fallen on the floor and couldn’t get up. I used my Life Alert wrist band that connected me to a Life Alert dispatcher. They sent out help and stayed in constant touch until the paramedics arrived. They made one more call later to check how things had gone.



04/15/2019

Mom was unresponsive to me at 6:00am, Jan. 3, 2019. I called Life Alert, the lady on the line called emergency personnel and stayed on the line with me till they got here. Thank you to the lady on line for keeping me calm till they got here.



04/15/2019

I did fall – for the first time ever – and was not able to get up. I called Life Alert using my pendant. 911 responders came to my house (I had called someone to let them into my house) and lifted me up and helped me back into a chair. I needed no more help.



04/15/2019

I was watching the TV news, when an unusual hissing sound appeared in my left ear – no pain – when I got up to turn off the TV the room was spinning – vertigo. I pushed my [Life Alert] pendant button, the unit box was activated and a person was talking to me to understand the situation. Almost immediately an ambulance arrived and took me to the hospital where I stayed for 3 days. Also, my 3 emergency contacts were called, and one of them took care of my dog, the other 2 took care of me and my household.



04/15/2019

My 100 year old grandmother fell down at home alone. She was sleeping in a kitchen chair and just fell over. She hit the floor hard. Good thing she had her Life Alert. She hit the button, rescue responded, arrived and saved the day!!! FYI – she is fine, Life Alert – saved her life. God Bless.



04/15/2019

My mother had fallen (twice) and when she pushed her button (that she wears around her neck) the response from Life Alert was instant. I am so glad I got her Life Alert because she is an elder and we couldn’t ask for a quicker response, and more pleasant and helpful EMTs.



04/12/2019

I picked my suitcase up the wrong way and pulled a muscle below my rib cage where I couldn’t breathe so I pushed the [Life Alert] button. The person on the other end took my information and stayed with me till help arrived and I believe they spoke to one of the paramedics to make sure I was in good hands. Thank you so much for being there for me. God bless.



04/12/2019

Approx. 2/3/19, my mother fell and needed EMS assistance to pick her up. She didn’t go to the hospital. We have quite a bit of experience dealing with this type of situation and Life Alert was prompt, professional and courteous as usual. We have come to rely heavily on Life Alert’s service and are grateful for their presence and continued assistance. Thank you!



04/12/2019

On January 8th, I fell in the living room. I lost my balance between my lift chair and small wooden cupboard. Hit my head causing a large bump. Used my Life Alert to get me help. I can’t get up by myself because both knees are redone. Life Alert called EMS for help. They came right away and helped me get up. Checked me over and put ice pack on my head so the sealing of the lump went down.



04/12/2019

My mother fell in January. She called Life Alert. They called for emergency help. The fire department arrived and helped her from the floor. They checked her out and checked vitals. She was ok. Nothing broken. Life Alert staff called other relatives on her list before and after the emergency visit by the fire department! Thank you!!



04/12/2019

My mom fell in the bathroom. My husband and I were at a theme park for the first time in 10 years. It was the weekend before I was having major shoulder surgery and would not be able to go again for many months. It was also the first time we were able to go do something fun in a long time. Life Alert called me to say they received a call and paramedics on the way. The Life Alert let me know every step of the way and I felt confident in them, I did not need to leave. Not only did they take good care of my mom but the communication assurance was immeasurable. I’m forever grateful.



04/12/2019

The special toilet seat my daughter put on the toilet tipped and I got caught between toilet and tub. My daughter tried to get me up for over an hour. She then decided to press the Life Alert button. Paramedics’ response time was rapid, and with Life Alert I feel so much more comforted knowing help is a button away! Thank you!!



04/12/2019

I fell in the bathroom while putting down a rug. I was not hurt but couldn’t get up. I pushed my Life Alert button (which I wear all the time) and talked with the responder and in about 10-15 minutes two young gentleman came and picked me up. They were very kind and courteous and helpful. I’m so glad I have Life Alert.



04/11/2019

My mom was having seizures – my husband did not want to leave her side, he pressed her button around her neck – he didn’t have to leave her! When I got home – the responders came in – asked about her history – lady on the phone gave them everything they needed to know. I and my husband were so impressed – the lady from Life Alert was the best!!!



04/11/2019

On Friday January 4th @ 12:30 evening time, my 99 year old mother fell in the bathroom. I quickly contacted Life Alert and they responded immediately. Two EMT’s and 4 policemen arrived at the house within 15 minutes! My mother was ok. Thank you.



04/11/2019

My wife was having breathing problems, I hit the Life Alert button, had communication instantly, the dispatcher notified me, ambulance, and fire. Dispatcher maintained in communication with me until help arrived and then conveyed information to the first responders. Dispatch contacted my daughter as to the situation.



04/11/2019

I am an 85 year old woman living alone. I was experiencing symptoms which can indicate a possible heart attack. The man who answered my call had a kind, calm and reassuring manner. He helped me immensely when he said he would remain on the line with me until help arrived. He also reminded me to turn off the alarm and unlock the front door. I felt I had a partner!



04/11/2019

My wife fell while I was out of town. Life Alert responded promptly, contacted me (responders) via phone, recommended she be taken to ER for high blood pressure observance. All worked out well and there were no following complications.



04/11/2019

I had just gotten up and lost my balance. I immediately realized I was falling. I hit my head on corner of bedside table. Lots of blood starting, as I knew I needed help. Thankfully, I had my Life Alert pendant on. I was so thankful I did. I pushed it for help. I got an immediate response to my call. Answer “on the way.” Young men [EMTs] came through the window and helped me.



04/11/2019

Help arrived within 5-10 minutes after my call, and the response was expert attention and the paramedics were kind and gentle. I have recommended Life Alert to those of my friends who do not have it. Thank you, Life Alert.



04/10/2019

My mother-in-law was experiencing dizziness and was extremely weak. She was not able to get back to a seat without difficulty. She used the Life Alert pendant to get emergency services to transport her to the ER. We received compliments, and a surprise from the hospital ER staff that Life Alert called them to verify arrival.



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