27,865

  Happy Customer Testimonials

  (since 7/3/2008)
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11/25/2014

My mother in law was very weak and felt very sick, so she pushed the button and Life Alert came on and they called the rescue and stayed with her until the rescue arrived. They called the family members that were on our list. We felt they did an excellent job.



11/25/2014

I was home alone and became exceptionally weak. I leaned forward in my wheelchair and could not push myself back into an upright position. After trying and getting even more tired, I called Life Alert by pressing on my button. In just a short time EMS, rescue squad, and my husband were here to assist me. I was so grateful.



11/25/2014

5:00 am I fell in the bathroom and hit my head on the bathroom counter. Called Life Alert, they answered immediately and stayed on the line until ambulance came. I had 13 stitches in my forehead and had bleeding in brain. If I didn’t have Life Alert, I may have possibly died.



11/25/2014

I had a fall recently and gradually realized I was having pain in my left leg. It got so intense one morning I could not raise my foot off the ground, could not make it to my phone to call anyone but since I wear my [Life Alert] bracelet I used it and got help immediately. Made the monthly payments seem very well worth it. I had a severely bruised muscle.



11/25/2014

I am 91 years old and have been ultra-careful about falling. Was in my carpeted bedroom standing near a chested drawer sorting something when I turned around suddenly to go out to the hall and my legs tangled and I fell on my butt and couldn’t stand up. So I pressed [Life Alert] wrist button and [EMTs] arrived promptly.



11/25/2014

I have MS. I had fallen and could not get up! I punched my Life Alert button. The fire dept. came and helped me get up off the floor. Then EMS came to check on me. I was very grateful.



11/25/2014

Life Alert button was pushed and someone answered immediately. They called my family members from the telephone numbers I gave them. The police were the first to arrive and then the EMTs. They then took me to the hospital. They x-rayed my hip, because they thought I broke it. NO BROKEN BONES.



11/25/2014

I fell down in my bathroom around 3:00-3:30 a.m. I could not get up, even sit up. I called out to my daughter several times but could not wake them. I am so thankful for Life Alert. They were here shortly after I pushed my pendant, so I did not have to lie on the hard floor until dawn.



11/25/2014

I went to the bathroom and slipped off the edge of the stool and fell to the floor. I had broken my hip just 2 months before so I was very careful and got myself out of the tight spot. I couldn’t get up – I didn’t have the strength. I pressed my button and [Life Alert] answered and called 911 I was lifted easily by 2 ambulance men. I was not hurt, and after I assured them I was ok they left.



11/25/2014

Fell backwards while trying to pick up pieces of fruit cocktails on the kitchen floor. I live alone and I could not get up. I was in the kitchen and no phone so I pushed my Life Alert button. I got an immediate response on the speaker box and told them what happened. The Life Alert people told me they were calling an ambulance and EMTs. I crawled to the front door and unlocked it. Thanks to Life Alert much time was saved.



11/24/2014

Feeling very weak and unable to help myself, I “punched” my necklace button to call for help from Life Alert. From the initial contact, being assured help was on the way Life Alert stayed with me the whole time after the paramedics and the firemen arrived, providing information to them as to my overall condition. My neighbor arrived as did my daughter at the same time the ‘others’ arrived. They were as impressed as I was with Life Alert and the helpful information provided to everyone, the way each person performed their job in helping me. I could not have asked for better from those who were there to help. Everything was done in the most professional manner possible, as quickly as possible and off to the hospital I went. Thank you, Life Alert, for being there for me and thanks to the paramedics and the firemen who were in attendance also.



11/24/2014

Daughter called “Life Alert” outside my bedroom, son-in-law with me, ambulance and rescue squad came (within 10-15) immediately. All respondents understood “excruciating pain” due to compression fracture of L3 (determined by x-ray at ER, 2 days earlier). This pain reached new level when trying to rise that Sunday am. Thank you to Life Alert for prompt action!



11/24/2014

My husband was alone, while I was in the hospital, and he felt ill. He called me 1st, and then I directed him to push the button on his wrist. When he did our phone connect was disconnected. I then knew Life Alert was going to help him, and you did. I was so glad we had signed up with “Life Alert.”



11/24/2014

My wife slipped in the shower and could not get up without strong arm assistance. At 93 and walking only with a walker, I could no way pick her up. But our call to [Life Alert] brought phenomenal response. Police, firemen and ambulance. The job was done professionally and quickly, many thanks.



11/24/2014

I experienced continuous vomiting from 5:00 am to when I called for help at 9:30 am. The paramedics came promptly as did the ambulance. All 3 of my sons were called immediately. At the hospital I was diagnosed with acute pancreatitis. Thank you!



11/24/2014

Walking with my walker near the kitchen and fell; this time I couldn’t get up. So I pushed my Life Alert button on my neck. [EMTs] came in about 5 minutes and helped me up. Thanks to Life Alert.



11/24/2014

The last time we called for your help, we were again very satisfied with your service. Knowing you, Life Alert, are just a click away is very reassuring. Thank you!



11/24/2014

Mother had difficulty breathing and called Life Alert for EMS assistance and transportation to the hospital emergency room. Life Alert operator was on the phone with mother when I arrived but mother was too weak to communicate and became confused and agitated. I took the phone until EMS arrived. Mother was helped by EMS and transported to the hospital.



11/24/2014

I had been checking my blood pressure all day because I felt dizzy and my balance was off. When my blood pressure reached 256, I pressed my Life Alert button and he answered promptly. I told him what was wrong. He asked if I was alone, I said yeah, and he talked to me and consoled me and kept saying they were on their way. Very efficient.



11/24/2014

I can’t really figure out how I got in the position to need help getting up. My chair with arms was next to my table when I went to sit down. I apparently sat on the arm, this threw me off balance and I wound up on my knees with my arms in the seat of the chair. I just couldn’t get up because of my hips and arthritis. So Life Alert got me the help I needed. The firemen were here quick and just got behind me and stood me up. I was a little shaky; they sat me in my chair, asked if I was ok, and checked me out. I’m so glad the firemen and Life Alert are here to help.



11/21/2014

Life Alert was very helpful. The gentleman stayed on the phone while the ambulance was traveling to my condo. He talked to me about every 15 minutes and asked how I was doing. It was so great knowing that I was not alone. Everything went well. My cracked ribs are healed and my arm almost healed. Thank you very much.



11/21/2014

I was in much pain and vomiting- I was unable to drive. Life Alert was very prompt and helpful in getting help here. I strongly recommend Life Alert to everyone my age - again thank you.



11/21/2014

I was experiencing chest pains. I pushed my alert button and the dispatcher responded promptly. I felt reassured because he stayed on the line with me until the fire department, EMTs arrived. It seemed like it was just a few minutes before they arrived at my door. Thank you. I’m really pleased to have [Life Alert’s] help in an emergency.



11/21/2014

In moving between a pedestal fan (on) and a small rocker, I stumbled and grabbed the rocker which of course did not help at all and I went down. My knees will not hold me and bring me up. I was not hurt- I just couldn’t bring myself up - and was too far from my phone, so I used my [Life Alert] neck button which brought me quick help. I assured her I was unhurt, I was very pleased – thank you. I will certainly recommend you.



11/21/2014

My mom called Life Alert, and then Life Alert called me right away, also my sister and brother. They covered all bases and responded quickly. My mom had severe back pain and couldn’t walk. [EMTs] got her to the hospital and I got a call saying she was okay. They did a great job - thank you!



11/21/2014

I have used [Life Alert] several times during the past year. At all times I was more than satisfied with all of the above! Thanks for being there for me!



11/21/2014

I have trouble with panic attacks and called your people. The fireman came very quickly and I was calmed down and didn’t have to go to the hospital! I have been trying to tell my friends about your wonderful service and hope I can send in some names soon. Thank you - very sincerely.



11/21/2014

I had an episode of very rapid heartbeat, lasting 17 hours prior to calling. They responded right away. They assured me that help was on the way. They stayed on the phone until help arrived. Everything was excellent, I highly recommend Life Alert.



11/21/2014

I had a badly sprained left leg and hip because I am rather obese; it took a little doing by the fire dept. to get me out of the apartment. I was very impressed with how they made it happen. The Life Alert people were even right with every step of the way.



11/21/2014

Life Alert remained “in touch” with us during the time before the emergency crew arrived and also during the time we were here before leaving for the hospital. It was the first time we’ve had to call Life Alert for an emergency, it was beyond helpful!



11/20/2014

My husband got up to the bathroom and he fell. He was not hurt but he is a big man and I could not get him up. He pushed his button and I told Life Alert not to call the kids only the police so I could get help to get him up. Police arrived and they helped him up. They waited to make sure he was okay (this happened around 3 am). Thank you, Life Alert



11/20/2014

I awoke with severe chest pain. My husband was worried so I pushed my alarm button; my husband and daughter were the people who interacted with Life Alert vocally. The medics arrived within 5 minutes and took me to the ER. Luckily, it was not a heart attack.



11/20/2014

My mom fell on her right side; we pressed the Life Alert button to summon an ambulance which took her to the hospital. She was checked and x-rayed and released with no broken bones and a walker. She is now 97, and this is the second time that Life Alert has helped her. We are very happy to have Life Alert to depend on.



11/20/2014

I slipped off my chair and onto the floor. My husband was unable to assist me at which time I pushed the button on my wrist band to summon Life Alert. The person contacted me right away to determine my injury etc. I was not injured just couldn’t get up from the floor. Thank you, Life Alert!



11/20/2014

With every fall my mother had - Life Alert was kind, very informative with medical help info, and stayed on the phone until the ambulance arrived at the house. It has been worth every penny we have spent having Life Alert at your fingertips and knowing help is on the way. Thank you.



11/20/2014

Had chest pains and weakness, Life Alert had an ambulance here in 4 minutes. The operator did not leave the phone once during the incident and only when the medics said all was taken care of - good job. Fortunately it was anxiety.



11/20/2014

I was very impressed with how you called for an ambulance, and then people listed. How you stayed on the line till the people showed up and kept coming on to ask how I was doing and to see if the people had showed up. Also, you did not hang up until you talked with the paramedics to see if they needed medical history. Very impressive!! Thank you, this has really made me feel secure on being by myself.



11/20/2014

We had CO [gas poisoning] and didn’t know. [Life Alert] staff alerted us right away to get out, that they had called the fire department. Thank you for saving our lives. God bless you!!



11/20/2014

My aunt is 83. She lives alone (now has an aide that helps). She loses her balance and falls. Life Alert has given all of us, that live in other states, peace of mind. Always courteous, always on time with response. Very grateful to have this service.



11/20/2014

I got up from where I was sitting, walked about 20 seconds and had a sharp pain in my chest. I wear a neck pendant that I put my nitro pills in; I took 2 pills and pressed the button on my Life Alert on my wrist. Our local fire dept. was having their meeting and checking out their new ambulance when the call came in. I had a few extra firemen going to the hospital and the new ambulance. Lucky for me, I got to come home and have a friend like Life Alert. I live alone in the country.



11/19/2014

Mom fell in her bathroom and broke 3 ribs, blacked out, and punctured a lung. She crawled back to bed. She couldn’t take a deep enough breathe to yell to get us, so she called Life Alert. They were wonderful.



11/19/2014

It happened twice. The first time I was across the street and was able to hear when the fire truck arrived to help my dad because he fell. The second time, I was away and the ambulance took him to the ER-- he was fine, no broken bones (he fell again). Both times the response was very prompt. Thank you for allowing me peace of mind because I know dad is in very good hands. Thanks again.



11/19/2014

I woke up one morning with terrible stomach pains and felt like I could die. I used my Life Alert and got an immediate response. The ambulance was here in 5 minutes. I ended up having critical stage low sodium. As a result I spent 5 days in the hospital. Thank you for the quick response.



11/19/2014

My father fell in his bathroom, and he pushed his Life Alert button and immediately they contacted me, his caregiver, and the paramedics. I was at work. Thank you so much. I’m so glad he had Life Alert, you were great. You are appreciated very much.



11/19/2014

I actually fell and couldn’t get up! Your dispatcher stayed on the line until L.A.F.D. arrived. I really appreciate their caring. It’s a frightening thing feeling helpless. I have recommended Life Alert to friends and hope they signed up. All of your staff is wonderful! Thank you.



11/19/2014

Thank you! Thank you! You saved my life!! I called, had a heart attack and you had the medics at my home in 5 minutes. I will never be without my Life Alert.



11/19/2014

I slipped on a wet floor and fell - I could not get up as I am 91 years old and disabled. My son who lives with me could not get me up as he too is disabled. He pushed the button on the Life Alert machine and help arrived in a few minutes - and I was up. They asked if I was ok and if I needed more help, but I was ok. I thank you, my family thanks you, and I let everyone know how important it is to have Life Alert!



11/19/2014

Life Alert moved very quickly to alert the EMTs and showed much compassion to my sister’s fall on 10/13/14. The EMTs were wonderful and caring making my sister feel helped. They took her to the hospital where they found her elbow fractured and sprained wrist.



11/19/2014

I was not feeling myself so I pushed the [Life Alert] button and an ambulance came and took me to the hospital. Had all kinds of tests, I’m thankful for Life Alert. I feel safe knowing I’m not alone.



11/19/2014

On 9/25/14 I was asleep and had a nightmare that threw me out of bed, and I fell on top of the dog carrier. My son lives with me and I was yelling out for him but he was sound asleep so he didn’t hear me. I notice that there was blood all over, I finally pressed my pendant. My face was swollen and had cuts all over. When the operator answered everything was perfect. Perfect example of why I have Life Alert.



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