44,626

  Happy Customer Testimonials

  (since 7/3/2008)
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09/25/2023

My legs were weak and I fell. Life Alert was called and they were here pretty quickly. They were so nice and helpful. Don’t know what I would do without them.



09/25/2023

I have a balance problem and have had to call [Life Alert] twice. Help arrived very quickly! I was so grateful!! It has already paid for itself, highly recommend!



09/25/2023

Life Alert answered very fast, stayed on the line until first aid arrived to take me to the hospital. I was a bit anxious and having them on the line really helped to keep me calm.



09/25/2023

I’ve had Life Alert for many years. Don’t have to use it often, but when the emergency happens, it is most helpful. This occasion – chest pains. [Life Alert] responded quickly, as did the local fire department. Thank you!!!



09/22/2023

My father was having a medical emergency and Life Alert was called. The dispatcher stayed with us throughout the event and relayed info to the EMTs. I didn’t have to provide anything about history – a great comfort in my distress.



09/22/2023

I fell in the shower and I hit my Life Alert button on my neck. They came very prompt and got me up. I was not hurt and so they left. Very courteous.



09/22/2023

My mother fell and hit her head and neck. Life Alert contacted her local ambulance service and they were there promptly to take her to the emergency room.



09/22/2023

My father slid off his bed and onto the floor. I had to use Life Alert to come and help me pick my father up off the carpet and check him out. They were so helpful and kind.



09/22/2023

Life Alert allows my family to have peace of mind that our elderly mother is watched over. Whenever she has pushed the button Life Alert has responded quickly and efficiently.



09/22/2023

On two recent occasions I rolled off my bed face down and was too weak to get to my knees. After nearly an hour I gave up to my ego and pressed the button. The response was almost immediate. Yes, I was near a phone, I thought. The responders were at my door in less than 15 minutes!!



09/22/2023

I fell and broke my wrist. I was home alone and called Life Alert. They dispatched ambulance and called my son at work. Stayed with me until ambulance arrived.



09/22/2023

I have had 2 rescues one was for A-Fib and the other was a fall with blood. The ambulance officers were effortlessly nice and efficient.



09/20/2023

On every occasion that Life Alert has interacted with us, service has always been excellent. That includes office staff, emergency contact staff, I would give you 100% rating.



09/20/2023

I fell and was in great pain. Within seven minutes the ambulance crew arrived and took me to the hospital where x-rays proved that I had two broken ribs. Without Life Alert I would not have been able to notify anyone. They were wonderful.



09/20/2023

Fell out of bed and was unable to get up from the floor. Had to call Life Alert for assistance. Paramedics came and helped me up, were very attentive. Very Helpful.



09/20/2023

My father fell and fractured his hip. He would have lain there for hours ‘till my brother checked on him. Thankfully had on his pendant and used it.



09/19/2023

Got a sudden bad headache, took my blood pressure and it was 230, [Life Alert] called a unit for me and alerted [family]. Unit was here within 10 minutes and took me to the hospital. I was extremely happy with all results. Thank you!



09/19/2023

The five minutes it took for emergency help to get to my condo – Life Alert stayed on the line checking to see that I was doing ok. Very courteous and caring.



09/19/2023

I fell on the floor. Not bleeding or broken, just could not get up. Tried there for 6 hours before I called Life Alert. There in 15 min – stayed on the phone with me. Very kind tucked me into bed. Very Thankful.



09/19/2023

I wasn’t feeling well and pushed my [Life Alert] button and had help in no time. I am so glad that I have it, then I don’t have to bother anyone. My family works. This way they are alerted and come to the hospital. Thank you so very much!



09/19/2023

Life Alert is 5-stars. They always respond in 10 minutes or less. Very professional and compassionate EMT’s and paramedics. So grateful I subscribe to Life Alert. Well worth the monthly cost for the security provided. Keeps me feeling safe.



09/19/2023

Every time I had an emergency and called Life Alert, I got a quick response and they made sure help was here quickly. Always asked what the problem was. Our volunteer fire department was here within 15 minutes. I trust your company and have told all my friends and family how reliable you are. I’m very pleased with your service.



09/19/2023

I fell on two different occasions. Had no one to help me get up. I pressed the button for Life Alert. They sent someone out within a short time. Two pleasant men came in and were able to help me up. I was so happy to have Life Alert.



09/19/2023

On Monday morning, my wife fell while moving from her lift chair to her walker. Called Life Alert – ambulance arrived within 10 minutes. Ambulance personnel very polite – asked questions to ensure wife was ok. Wife opted not to be taken to hospital. On Tuesday night, wife fell again while moving from lift chair to walker. Called Life Alert again and they again arrived within 10 minutes. This time took wife to hospital. Personnel very professional.



09/15/2023

My mother has physical limitations with her legs – when she tries to get up sometimes, she can’t – she will call Life Alert when necessary and they are always helpful and send help right away. Would highly recommend them to anyone in need!



09/15/2023

I am an 88-year-old female with terrible balance issues. I fell in the bedroom and could not get up. The team came in and had me up in no time while the [Life Alert] woman on the phone stayed with me. I don’t want to do it again, but I am so happy the system works so well! Thank you, thank you!



09/15/2023

I lost my balance and fell in the hallway. I bumped my head so I knew I needed to go to the ER. When I fall, I can’t get up so I thank you [Life Alert], one and all for your assistance in getting the medics to me in a matter of minutes.



09/15/2023

The [Life Alert] person was very helpful, stayed on the line until EMS arrived. I am very pleased with Life Alert, also the medics are nice



09/14/2023

My husband, who is standing against Parkinson’s disease, had a freezing episode which ultimately caused him a temporary blackout. We alerted Life Alert through his pendant and Life Alert counseled while swiftly sending the paramedics. Everything proceeded quickly and in order, staff was responsive, paramedics capable and my husband well assisted.



09/14/2023

[Life Alert’s] service was immediate and very polite, helpful and transported me to the hospital. Two days later when I was at home, I fell and could not get up and again they were here very shortly and got me up. I can’t tell you how happy I am to have this service that gives immediate response to an emergency. Thank you very much!



09/14/2023

My mother, who is 90, has occasional falls. Mostly, she just slips out her chair or bed, she contacts Life Alert. EMS always arrives promptly and the Life Alert staff call me before and after the incident. This is what I consider an essential and possibly a life-saving service. It provides security for my mom.



09/14/2023

Twice, Life Alert has saved me. Once in 2020, when I had COVID and was very sick and again this year, when I had a heart attack. It really saved my life! I have had Life Alert for years and have used it several times. I live alone and it gives me and my family peace of mind. Thanks Life Alert!



09/13/2023

I slipped and fell in my garage and was able to press the button to get help. The ambulance was here quickly and Life Alert notified my daughter. Life Alert was kind and courteous and the most important, they care.



09/13/2023

I fell and called Life Alert. Within 30 minutes, help came to my apartment! I didn’t want to go to the hospital but insisted, thinking I might have a concussion! My experience with the team from Life Alert was excellent!



09/13/2023

My knees buckled and I fell twice in 5 hours. The staff was fantastic in getting me to the hospital after the second fall. The staff did an excellent job. Life Alert kept me totally informed until 911 arrived.



09/13/2023

I live alone and fell getting out of the shower. Pressed my Life Alert, person answered immediately and I had help within 10 minutes. The three gentlemen treated me with kindness and help.



09/13/2023

I pressed my Life Alert button, having chest pains. Life Alert got the paramedics to me quickly. Life Alert gave the paramedics my medication list and medical history. They also called my two emergency contacts. I was taken to the [local hospital] and has heart surgery to put in two stents. I will never be without Life Alert.



09/13/2023

One time, my heart rate went to 201. I pushed the button and ambulance was here in a minute. Life Alert saved my life, in the parking lot! Another time, I was sleeping and woke up bleeding. Pushed Life Alert, went to the hospital, ran all kinds of tests. I had cancer, had a hysterectomy. They caught it in time, saved my life again before it could spread.



09/13/2023

I heard the commercial many times. I’ve fallen and I can’t get up. Well, it happened to me. As soon as I pushed the Life Alert button, I was talking to an operator and she calmed me down and alerted the fire department and ambulance paramedics came to help me. Thank you!



09/13/2023

Used Life Alert 2 times for falling down. Just couldn’t get up, but didn’t get hurt. They came and helped me up and were so helpful!



09/12/2023

The call was answered very quick. The [Life Alert] woman who answered, stayed with me until the EMS arrived. She gave them all my medical information and all the medications I’m on. She was very helpful in keeping me from going into a panic attack. She was very nice and I hope they know this.



09/12/2023

Excellent response when mom fell and broke her hip. [Life Alert] has been a huge life support for her living alone.



09/12/2023

I thought I was having a heart attack. Life Alert sent EMS and they transported me to the hospital. Life Alert contacted family, who also came. Prompt, informative, courteous, great



09/12/2023

My mother fell from her wheelchair last month and hit her head. She was able to activate her Life Alert pendant, but could not hear the Life Alert dispatcher. The dispatcher contacted 911 and me and my sister. Paramedics were able to enter the house, care for my mom and transport her to the hospital. She was okay, but without Life Alert, it would have been several hours before someone found her.



09/09/2023

My husband fell on two separate occasions. Once in the shower and once beside the bed. Life Alert was contacted and responded promptly. They got him up and settled. We were very pleased with their actions and attitudes.



09/09/2023

Life Alert sent the police when someone just walked in my house and told me he was going to walk around and find a bed for the night. Life Alert stayed on the phone until police arrived. I thought the police took a long time getting here but I was thankful for Life Alert while waiting for them.



09/09/2023

My mother took a fall. I could not lift her by myself. I contacted Life Alert and EMS arrived within a few minutes. Your person kept my mom calm until help arrived.



09/09/2023

When Life Alert is contacted by accident ( ex. Last night the cat stepped on the alarm button on the desk), the Life Alert staff is patient and pleasant. When my husband fell and was really injured – fractured ribs – the aid unit and our relatives were contacted in a very timely manner.



09/07/2023

When I fell, I was wearing my Life Alert pendant. I pushed the button and Life Alert came on. They called the police for me. They stayed on the line with me (I live alone) and called my son. It was very comforting to have them with me the whole time until the police and the emergency people came.



09/07/2023

My husband suffers with COPD and had multiple flare ups. Life Alert was there to help every time when help was needed. We are thankful for everything Life Alert did for us.



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