42,176

  Happy Customer Testimonials

  (since 7/3/2008)
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11/27/2020

After summoning the Life Alert staff, we received on almost immediate response from a calm, courteous, efficient voice. The responder asked only a couple of questions and then relayed information to myself and medical responders in a matter of fact way that caused the medical responders to remark how efficient Life Alert personnel had been.



11/27/2020

My mother fell on her bedroom floor. She was not injured, but we were unable to help her up without injuring her. We called Life Alert and the paramedics arrived quickly. They helped her up and checked her carefully. The Life Alert agent kept in constant contact with us by phone through the entire ordeal, checking on her condition and keeping us informed. Thank you very much for providing this important service.



11/27/2020

I fell down during the night in my bedroom and I couldn’t get up. I called Life Alert and when they came, they came and helped me up and reassured me that I was okay and helped me into bed.



11/27/2020

In the last month, [my mother] has had to push it twice, both times Life Alert called paramedics that have been very helpful. Honestly it has saved my mother’s life. She had fluid around her heart the first time, second time she fell in the shower.



11/25/2020

My mom fell and used the pendant around her neck. Life Alert called her friends that live here locally and they were able to get her up. Life Alert also called myself and my brother who both live out of town to let us know what happened. I feel better knowing that she has Life Alert and friends living in town.



11/25/2020

I had a bad fall in the kitchen on a vinyl floor and under that a concrete base! I used the [Life Alert] call button and in five or ten minutes help was here at my home. I have told neighbors how professional and helpful they were. I am recovering and getting stronger. Thank you to everyone who took part!



11/25/2020

Life Alert helped me by staying on the phone until the paramedics took me to the hospital. They also alerted my son and daughter. Thank you for being there.



11/25/2020

I called Life Alert and the men arrived from the fire department. I had been having dizziness for several hours. They checked vitals and decided I should go to the hospital, where I had a pace maker installed in my chest. The people at Life Alert helped me get the emergency help I needed.



11/24/2020

I fell on the floor in my bedroom and broke my shoulder. Nearest phone on other side of room. I live alone. Thanks to Life Alert, I just had to push the button and they send help right away. I actually said, “I’ve fallen and I can’t get up”. Without Life Alert on board, I could have laid there for a long time. I recommend you to anyone that lives alone.



11/24/2020

My wife was unable to get out of her chair in the den area for transport to bed in the evening. I suspected a medical problem and activated Life Alert. Ambulance was notified and Life Alert kept me informed on arrival and her status. Ambulance personnel advised immediate transport to local hospital.



11/24/2020

My mother has had 4 falls within approximately 30 days. Her balance is terrible plus her knees, as she says, don’t work. Every time she has not broken any bones fortunately. She simply requires what we have learned is a “Life assist.” Every occasion has been the best it can be under the circumstances. Your dispatchers have been very helpful always.



11/24/2020

I developed a nose bleed which I could not control due to the fact that I take a blood thinner. I called Life Alert and their reaction was immediate and was taken to the emergency room. Both my son and I were very satisfied with your service.



11/23/2020

I love Life Alert. Very professional – I would recommend them to anyone.



11/23/2020

I have used my Life Alert 3 times. Each time I fell in my home and broke bones. I could not get up. Life Alert called my daughter and granddaughter. They always alert the EMS – police – firemen. They stay on the line until these people arrive. Life Alert has been a life saver to me and I’ll never be without it. Thank you!



11/23/2020

My aunt used your service three different times. The way your service handled it was amazing. The follow through all the way to the hospital and even afterwards was beyond expectations. Best thing I ever got her!



11/23/2020

Life Alert responded to what turned out to be a “false alarm.” Thank goodness I had every EMT on the beach at my house and it was really impressive. I apologized for the alarm and they were all very nice about it. Thanks Life Alert for your response. You’re the finest!



11/20/2020

My mom had very high sugar level. She almost passed out. Luckily, we have been with Life Alert for a while. When we called them, they responded right away. Thank your staff for saving my mom’s life. I will refer Life Alert to someone who needs help.



11/20/2020

[Patient] used his pendant when he was unable to get up after a fall. Medical help was on their way. [Patient] could not live alone at age 90 without the help of Life Alert.



11/20/2020

I am very pleased and satisfied with Life Alert. My husband slipped off his easy chair and I was unable to get him up. Life Alert had help in our apartment in less than 10 minutes. They stayed on the phone with me until help arrived. I am very grateful for their quick response.



11/20/2020

My mom got weak and sat on the floor and couldn’t get back up. She pressed her Life Alert button. Life Alert was great. They kept talking to mom until the paramedics got there. They contacted the landlord so that the paramedics could get to her apartment. They kept calling me and leaving me messages until they got a hold of me that she was at the emergency room at the hospital. We were thankful for their great service.



11/19/2020

I got extremely weak and suddenly I was on the floor. Life Alert stayed on the air with me the ENTIRE time until the EMT arrived. Constantly checking on me and assuring me



11/19/2020

I am a respiratory patient with COPD. In my need for emergency requirements, Life Alert staff has always been very professional and prompt to assist me in my times of need. This is a service I am blessed to have. Thank you so much.



11/19/2020

My father lives alone; had a stroke 14 years ago. As a result, he has a loss of balance. If he falls and can’t get to a phone to call me, he would be unable to stand up without assistance. I only live two minutes away and Life Alert calls me to let me know he needs assistance. If not for Life Alert he would not be able to live alone.



11/19/2020

I had been down on the floor for 12 hours. It was then that I got Life Alert. I had a knee replacement twice. Life Alert was right there. I am thankful.



11/18/2020

My mother was having trouble breathing. Her friends pushed the Life Alert button and an ambulance arrived. All was quick and efficient. Life Alert stayed on the line at all times.



11/18/2020

My husband, at 98 years of age, fell after he had gotten out of the shower. He somehow fell between the toilet and the cabinet and was stuck. Life Alert was very comforting to me as we waited for the ambulance. Thank you.



11/18/2020

I was getting weaker and weaker until I decided to use Life Alert. They responded immediately. An ambulance was here in a matter of minutes. Everyone was professional and courteous.



11/18/2020

Wife was throwing up and in pain. While trying to get to the bathroom, her socks slid on the wooden floor, so she slid down to a sitting position on the floor. I could not get her up, so I called the [Life Alert] service. The answer was almost immediate. Emergency services were there in five minutes, got her on a gurney, and took her to the hospital. I am thankful for their help.



11/17/2020

My husband was experiencing severe pain in his right ankle. While able to get to the bathroom, he was too unstable for me to transport him safely to the ER for evaluation. Life Alert sent the local ambulance promptly and spoke to the EMTs once they arrived. At first, the EMTs were surprised by the system speaking to them, but all went very smoothly. Thanks, we have multiple health issues between us and need your system.



11/17/2020

Contacted Life Alert on July 3, 2020 because of a fall in the restroom. Life Alert was very helpful and stayed on the telephone line until EMS arrived. The person working with Life Alert was able to give the EMS all my medical and medication information. I am thankful for Life Alert.



11/17/2020

I fell many times and each time I press my pendant I have someone to assist me and send help right away. I recommend every adult living alone to purchase Life Alert they are very helpful.



11/17/2020

Fell and split my right knee. They were very prompt, most helpful, and I don’t know what I’d done without them. I have recommended Life Alert to several people – highly recommended.



11/16/2020

I have fell down twice and cell phone was nowhere around. Both times I had the Life Alert around my neck and I pressed the button and told operator what happened. The EMS was immediately notified and took me to the hospital. I will never leave Life Alert.



11/16/2020

My mother used Life Alert when she fell and needed lift assistance. The operator was courteous and helpful. A few days later she needed to be transported to the hospital and again LA was helpful. I transferred her Life Alert to me and accidently pressed the button. Response was prompt. I feel comfortable with the service.



11/16/2020

My accident was a fall going forward but fell backward slightly injuring my back. Life Alert , who came for me, was extremely courteous, kind, and very attentive as my fall was behind the bed, although I did not fall from the bed. I love the service that you give. Thank you so very much.



11/16/2020

I fell in my living room and couldn’t get up. Luckily I had on my Life Alert necklace and I pressed the button. They arrived and got me to the ER. I had broken my femur. Thank goodness for my Life Alert.



11/13/2020

My husband has issues with falling. If I’m not there when it happens, he pushes the button on the Life Alert necklace and there is someone on line to help. Having Life Alert gives me, as the caregiver, the opportunity to run errands without worrying about what is going on at home.



11/13/2020

Because of a serious fall early in the morning, I (his wife) was able to have Life Alert contact medical personnel immediately! We live outside the small city so sometimes it takes a few minutes longer [for EMTs to arrive], but I’m always impressed with their speed.



11/13/2020

Had a very bad mass bleed which I could not stand on my own. I contacted Life Alert, they came on and kept in touch with me all the time until medics came on the scene. I really appreciate all what they do for me. Thank you very much Life Alert for helping me.



11/13/2020

This happened last Sunday. I was going to go out my front door. I was reaching for my walker that I use when I go in my car. I just fell to the floor. I cannot get myself up. I pushed the button on my Life Alert that I wear every day. Immediately they answered and talked to me. And very quickly, help came and took me to the hospital.



11/12/2020

I had a fall on a couple of occasions. Life Alert was quick to respond, was kind, helpful, and stayed on the phone until help arrived. They contacted all my emergency contacts both times, and I couldn’t be more thankful to have this service.



11/12/2020

My mom fell once and another time had problems getting off the toilet. Used Life Alert pendant and medics responded. I was called and she was all settled when I arrived. Used several times, great service each time. Thank you!



11/12/2020

I fell in my garage and couldn’t get up. The [Life Alert ] staff helped me up. They were prompt and very kind. I was very grateful for their help.



11/12/2020

On Aug. 9th, 2020, I fell in my living room around 9:20 pm. I was so thankful that I had Life Alert to get help for me. I would recommend it to anyone. While I laid there, they assured me help was on the way and said they would not leave me until everything was taken care of.



11/11/2020

Wife passed out and fell backwards, I immediately pressed the [Life Alert] button and within just a few seconds, I was talking to one of your reps. That person asked if this was an emergency and when I said yes, it only took seconds again to tell me help was on the way. That person stayed on the phone and got additional information. When paramedics arrived they knew what had happened and were able to go to work right away.



11/11/2020

Had a real bad episode of really low blood pressure, dizziness, and trembles. Life Alert helped immediately – very courteous, gentle, and very helpful. Very pleased with this service.



11/11/2020

Pushed emergency button. Life Alert answered immediately after police appeared. I had fallen – they took me to the hospital to be treated. Had help and was ok. Thanks to Life Alert, everyone was alerted. Been ok since.



11/11/2020

I fell and couldn’t get up. The Life Alert operator was very helpful and stayed on the line until paramedics got here. Asked me often if I was ok, she was very nice. Thanks!!



11/10/2020

On 8/16/20 my mom fell backwards in her bathroom while putting eye drops in. She pushed her Life Alert button and the Life Alert person immediately called and had the ambulance dispatched. They were at the house in no time. Life Alert has helped my mom out before. If it wasn’t for Life Alert, who knows what would have happened. THANK YOU!!!



11/10/2020

My husband became ill suddenly with severe abdominal pain. He did NOT look good. I pressed the button on the box in the house as I know I couldn’t take him to the hospital. Life Alert called the ambulance. My husband was in surgery for three hours later. He has recovered. Thank you.



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