35,894

  Happy Customer Testimonials

  (since 7/3/2008)
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08/18/2017

I had picked up a load of clothes in the bedroom to put in the washer and when I turned, I lost my balance and fell between the bed and an overstuffed chair. I couldn’t get turned around, so I couldn’t get up. Called Life Alert and they were here in an ambulance within 15 minutes! They were very polite and picked me up. They took my blood pressure and told me not to hesitate to call again if I ever needed them. I’m all for Life Alert!



08/18/2017

I am 77 and I recently fell and could not get up. I tried for over an hour and realized that I was not able to get up. I pushed the Life Alert and told them my front door was open. The paramedics were in my home within 5 minutes. They thought I had a sprain on my left wrist but after 3 days of pain, I went to the emergency room and it turned out that I had broken my wrist. Thankfully, I had Life Alert installed one week before my fall.



08/18/2017

I tripped on a flower pot and fell on the sidewalk outside face down. I moved so I could sit up and was bleeding above my eye. I pressed my Life Alert button twice. The ambulance was here shortly. It has taken a whole month for the bump over the eye to go down as it was really swollen. They took a C-scan of my head but no broken bones and I also I didn’t get dizzy either before the fall or after it, and came home 2 days later. I was lucky I had no concussion. The hospital and my one daughter said you called, thank you.



08/18/2017

Due to an UTI, which I was not aware of, I fainted when going to the car in my carport. I hit my head on the concrete floor, knocking me out. When I came to consciousness, I pushed my Life Alert button which was around my neck. That summoned an ambulance and family members. I spent several days in the hospital from a concussion and loss of blood. Having my Life Alert saved my life.



08/18/2017

I was feeling ill and had pains across my chest. I contacted Life Alert immediately. Paramedics arrived in a very short time and I was transported to the hospital. I was diagnosed with pancreatitis. I have recommended Life Alert to my friends.



08/18/2017

I called Life Alert. I was dizzy and didn’t know what was going on. The ambulance took me to the hospital and I was there for 3 weeks. It turned out my blood pressure dropped and my blood count went down to 5. I had to get 3 pints of blood, but I am doing fine now.



08/18/2017

It was my first experience with Life Alert. They were here fast and checked my breathing. I’ve been under a lot of stress since my heart surgery on May 23rd. I went to the emergency room. I’m fine now and both of the men were very interested in me. Thanks Life Alert! It’s worth the money each month.



08/18/2017

My mother, who is 97 and has trouble walking, tried to get up to answer the phone and fell, hurting her face and hitting her head on the kitchen cabinet. The paramedics were very kind and helpful to her. She was very pleased with the [Life Alert] response. Everything they did was fine.



08/18/2017

I was not feeling good and had a bad migraine affecting my brain. I could not remember, or dial my daughter’s phone number. I pressed my Life Alert bracelet button. I got the operator and told him to call my daughter. They called her and she said she be there in 5 minutes. They called the other people from my condo that were on the list. Someone must have called 911. I unlocked my doors, but could not answer questions from my daughter or 911. I saw my doctor and my neurologist for the migraine. I’m better now, but don’t drive yet. I’m very pleased with my Life Alert response.



08/18/2017

I fell down on the floor in front of the kitchen stove. I have had knee surgery on both knees, so I was afraid to try to get up. I called Life Alert and got an answer real quick. She stayed on the line until local help arrived. I am very pleased with your service and will have Life Alert as long as I live by myself.



08/18/2017

My mother had contacted a flu like cold. She developed breathing problems and I pushed the [Life Alert] button. When I told them her age and she was having difficulty breathing, they responded immediately with sirens blazing. Thank God she got better with oxygen.



08/18/2017

My mom was vomiting, dizzy, and weak. She is 95 and hit Life Alert. The ambulance took her in and checked her out. She is in rehab temporary and will be home shortly. Life Alert has been great and she had to use it a few times.



08/18/2017

I fell in my home and couldn’t move my legs. I pressed my Life Alert pendant and they sent the ambulance right away and they took me to the hospital. I had fractured my right hip. They notified my family that I had fallen. They were a “God send.” Thank you, Life Alert!



08/18/2017

I fell and couldn’t get up because I have had both knees replaced. I have really bad arthritis and I also use a walker. [Life Alert] service was very fast and the medics were very kind.



08/17/2017

My husband had fallen and had a cut above his eye that would not stop bleeding. He was taken to the hospital because I could not lift him. He has Parkinson’s and was taken by ambulance to the emergency. [Another time] my husband needed help again getting up. Life Alert came quickly and took his vitals and asked if he wanted to go to the hospital. He said no even though his heart rate was irregular. We signed a request not to be taken.



08/17/2017

I had a biopsy done on my leg. When I changed the bandage, it wouldn’t stop bleeding. I called Life Alert and they sent the fire rescue squad who stopped it. About one hour later it started bleeding again. My son took me to the emergency room and we were there for hours. By morning, it was bleeding again and I called Life Alert and they took me to the ambulance and to the hospital. I stayed there for three days and had a blood transfusion.



08/17/2017

I was coming in the front door using my walker chair and I fell backwards. I pushed my Life Alert button and they were here promptly. They called my son and the fire department. They got here first and got me on my feet. Life Alert attendants got me to the chair and checked me out. They bandaged my elbow (only injury) and made sure I was okay. They were really nice and caring.



08/17/2017

I was outside in the heat of the day working too hard in my condition to clean the doorway and entry to my house. I began to feel weak and dizzy, so got to a bench nearby. No one was outside to hear my call for help, so I pushed the Life Alert button! They received the signal, but couldn’t hear me and I couldn’t hear them either. Then the EMS team arrived and saved the day. My family is out of state, so Life Alert gives all of us a peace of mind!



08/17/2017

My fault for trying to change clothes during commercials. I was rushing to change clothes and fell and called [Life Alert]. They were here in less than 10 minutes and got me up. All was well, so no danger. Wonderful people and the man stayed on the line with me the whole time.



08/17/2017

I fell going into the bathroom and hit my head on a marble step going into the shower. I bust my head open and had a lot of bleeding. I pushed my Life Alert but the box is in the kitchen so I couldn’t respond to it. However, the paramedics came and wrapped my head, and took me to the emergency.



08/17/2017

My mom fell in the middle of the night going to the bathroom and I didn’t hear her, so she pressed her [Life Alert] button. Then the lady over the speaker woke me up and then I saw my mom on the floor. She knew what to do. Great help, thanks!



08/17/2017

I woke up one morning and my right hand had gout. I couldn’t transfer from the bed to my wheelchair. I have used Life Alert to help me in the bathroom twice and both times was positive. I was embarrassed and they assured me not to be. They were here in no time and took me to the hospital.



08/17/2017

I fell late in the evening after coming home from the hospital, a few days earlier after having back surgery. I didn’t have much muscle control. Life Alert got the paramedics to come to my house and also called my daughter.



08/17/2017

The minute I woke up, I was dizzy and started retching. I managed to get on the floor and grab the phone, but was unable to dial because I was so extremely dizzy and could not focus. Every time I tried to move, I could not. I probably laid there about 10 minutes before I thought to push the [Life Alert] help button, so I did.



08/17/2017

While gardening in my front yard, I lost my balance and fell and I couldn’t get up without assistance. The nicest policeman came and helped me up. Then the paramedics came, but I didn’t need their assistance because I wasn’t hurt at all. Thank you, Life Alert.



08/17/2017

I turned around to come out of the bathroom and fell backwards. I have 2 artificial knees and was not able to get up, so called Life Alert. They sent me rescue to pick me up. I wasn’t hurt and that was all they need to know. She was very courteous.



08/17/2017

I had fallen and was immediately attended to after I pushed my Life Alert bracelet. Life Alert has a very quick response. The EMT’s came in a well-equipped ambulance and hooked me up to the I.V. and transported me to the local hospital.



08/17/2017

Pneumonia was the verdict. The [Life Alert] response was quick. The police and fire department handled it very well. An ambulance took me to the hospital. I was there for three nights.



08/16/2017

I truly had fallen and I couldn’t get up. After sitting for some time in the heat and sunshine, I finally realized I was wearing my pendant and pushed the button. It wasn’t long until I have heard the approaching sirens. Thank you so much, Life Alert, for saving me from a fate I don’t like to think about. I’m really safe on Life Alert.



08/16/2017

Around 4am, Life Alert called me informing me that my mother had fallen out of bed. She later told me she had been sitting on the edge of the bed, slipped off and fell to the floor. She didn’t have her cell phone on her so Life Alert was the only way she could get help. The ambulance came and took her to the hospital. If not for Life Alert, I don’t know how long she would have lain helplessly on the floor.



08/16/2017

My mom fell at 11pm in the kitchen on her wrist and face. At 3am, she woke up and hit the Life Alert button and they came and found her on the floor with blood all over the floor and a broken wrist. She was taken to the hospital and needed surgery. My sister and I were both notified of her fall and we wonder if she would be alive today if she wasn’t wearing a Life Alert.



08/16/2017

My left jaw was rather sore for several days, on Friday morning when I awakened I found a large lump below my left ear that was very painful. I called Life Alert. Doctors are hard to find on weekends and this was becoming more painful as the day passed. I am 89 years old and have no car. Your service was great as always. I did the right thing as I was admitted to the hospital. I am thankful for your caring people.



08/16/2017

Recently, my mother had an emergency fall. Life Alert was very helpful and stayed on the line with my mother until the emergency personnel arrived. The Life Alert representative remained on the call and asked to speak to the paramedics once they had analyzed my mother.



08/16/2017

I fell and had no way I could ever get up. Of course I couldn’t reach my two phones but I pushed my Life Alert button and had help in a short time. Very professionally handled. I say they were all the way 100%.



08/16/2017

I got up at 5am and was sitting on my bed and I dragged something on the floor and leaned over to pick it up and my walker roller pulled me. I fell on my hands and knees and couldn’t get up, I punched my [Life Alert] button and they were there in 10 minutes and I was not hurt. I appreciated it.



08/16/2017

I have fallen two times. Once inside the house and once outside the back door on the concrete. I called Life Alert and both times was real pleased at how they helped me. They were both bad injuries and the last took me to the hospital and they took good care of me.



08/16/2017

I lost my balance and was on the floor. Life Alert was notified. The fire department and the firemen helped me stand up. There was a fast response.



08/16/2017

My husband was securing a balance between the living room and the kitchen when he passed out and fell to the floor. We called Life Alert with our button. They sent an ambulance to our house and he was taken to the hospital. They kept him for 2 days and released him to come home.



08/16/2017

Paramedics came within 10 minutes after I pressed my [Life Alert] call button to get my 208 lb. husband up after he fell in the shower and could not get up. His blood pressure was very low. He was awake and refused to go to the hospital.



08/16/2017

I’m 90 and can’t walk without my walker. I have a balance problem. I was backing up and I fell down. [Life Alert] got me up and saw me get into bed. They were super nice.



08/16/2017

I had to call [Life Alert] twice last month. Both experiences were great. They stayed with me until help arrived. Also they kept checking with me every few minutes to make sure that I was okay. I am very pleased with your service.



08/16/2017

I had a very bad episode of vertigo; could not stand up and thought I was going to fall. Thank God for Life Alert, they are always there when I need it. I live alone. Emergency people were super. Taking 15 hours of physical therapy.



08/15/2017

I fell on the hard floor between the kitchen and living room. Not breaking anything, but wrenched my right arm. I did not go to the hospital, however; Life Alert stayed on the phone with me until the emergency help came to my home. Life Alert was helpful and kept me calm. That was my first call to Life Alert and I can’t say enough for the Life Alert group.



08/15/2017

My mom took a bad fall while going to the bathroom at 4am, and fell asleep on commode. I fell forward and hit my head on the tile floor. I hit the Life Alert button and they immediately were on their way to her because of head trauma. They took her to the hospital. She had a CT scan and blood work. They contacted me at 4:30am. I met mom at the hospital all - tests came back positive. They released mom at 8am. Thank God for Life Alert. I don’t know what we would do without them. Very courteous and helpful.



08/15/2017

While picking up a prescription at Walmart I started having trigeminal neuralgia pain in my right side lower face so badly that I could hardly speak. No way that I could drive. I pressed the Life Alert call I carry in my purse. The ambulance arrived and took me to the local hospital, where I was treated for pain as well as electrocardiogram. I was on an IV where they administered pain killer. Thanks, more than I can say. Best gift my son could have given me!



08/15/2017

I fell and couldn’t get up. I pushed my button and Life Alert called me on my phone. I take my cordless phone with me at all times, especially to the bathroom. The ambulance and fire truck came to me. The ambulance people came in, checked me out, and I was okay. They checked my heart, oxygen, and lungs. They said if I didn’t feel good later to call. All was very polite and caring.



08/14/2017

My blood pressure went to 199. I was sitting in my walker and started to take my dog for a walk. Something I do 2 or 3 times daily. I called my daughter and that’s when it all started. I told her I felt strange and my voice was different. She said press your [Life Alert] necklace and told her I was outside and not near the machine. She said to go in the house and she will call. She did and less than 10 minutes, the ambulance was here. I feel she and you possibly saved my life. Even had my neighbors on set.



08/14/2017

I called because I had a very bad nose bleed. I was scared when I saw how heavy the blood poured out of my nostril. The woman who answered my call was very helpful and she kept counting out the minutes when help would arrive. The men were very helpful and did all the usual procedures. They asked if I wanted to go to the hospital. I said no, not if I don’t need to.



08/14/2017

Mom fell in May and broke her pelvis. When I called Life Alert, she was experiencing extreme pain in her right leg. I didn’t want to take any chances with a blood clot. The EMT’s arrived quickly and determined it was muscle spasms. All the while, Life Alert was communicating with me and gave me a follow up call after the EMT’s left. Good job Life Alert!



08/14/2017

I recently passed out and fell in the garage. When I awoke, I was sitting on the garage floor. I tried to get up, but couldn’t. I then scooted to the car where I could hold on, but failed to get up. I then pushed the Life Alert button. I waited a few minutes and was able to scoot to the garage side door and unlock it. There was a fireman and 2 EMTs. My son came and my daughter was notified. I did not need to go to the hospital. I am very grateful for my Life Alert.



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