37,651

  Happy Customer Testimonials

  (since 7/3/2008)
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02/19/2018

[Life Alert] sent an ambulance and the men picked me up from the floor and put me in a chair. I had shoveled my walk and outside step, and was too tired and weak to help myself. I am 83 now. No more shoveling snow from now on.



02/19/2018

I could not walk - my legs gave out, so I pushed the Life Alert button. I was feeling weak, the Life Alert person that answered stayed on the line until help arrived.



02/19/2018

After my fall, I contacted Life Alert with my call button. They immediately responded to me and contacted the appropriate emergency services. They then contacted my family all within a matter of minutes.



02/19/2018

Mom fell – I couldn’t lift her. The paramedics were very courteous to mom, spoke gently with her, and gave her a quick check-up. Response time was very good. I am so pleased and happy to have Life Alert because it gives me a real sense of security. Thank you.



02/19/2018

I fell and could sit up, but not get up. My phone was on the table. I pushed the button on my necklace, Life Alert called my local fire department and EMT’s who arrived quickly. They soon had me standing. They took me to a nearby ER. I had no broken bones just a back sprain. Life Alert stayed in touch with EMT’s until I was taken to the ER.



02/19/2018

Could not breathe – was on the verge of passing out. Pressed button, immediate response from the lady to stay on the line, help is on the way, she kept me talking. Fire department came less than 5 minutes. Called my daughter while responding to my needs. Really appreciate Life Alert. Have told many who live alone to get Life Alert.



02/19/2018

I am so grateful to Life Alert since I really got instant care and immediate attention. I have had three events this past year and in all three times Life Alert was so very much important. The ambulance was immediately at my house to take me to the hospital on two occasions and I could not have been treated better. I am 94 and thankful because of the rapid attention - I have no aftermath or injuries. I am telling everyone I know about the success of Life Alert!



02/19/2018

My 91 year old mother with dementia fell in the hallway between the bathroom and bedroom at approx. 4am, leaving her walker in the bathroom. She called my brother and me, but we were both sleeping, so she pushed the Life Alert button. We all got phone call alerts and shortly the paramedics arrived. Life Alert stayed in contact till she was back in bed. She had no injuries.



02/19/2018

I fell and could not get up. Called Life Alert, rescue came quickly. I think there were four of them, lifted me up. I was able to walk to my chair. The lord answered my prayers. No broken bones and did not have to leave my house. Only some bruises.



02/19/2018

My father took a bad fall on an evening when he was alone. Life Alert immediately contacted the paramedics. They contacted me (I was at work) and my aunt to make us aware of what had happened. Your response team is efficient, courteous and knowledgeable. I recommend Life Alert to all seniors who live alone. Thank you, Life Alert!



02/19/2018

A few years ago I fell and broke my ankle. It was in my driveway, heavy plant growth on each side, early morning, and dark. I pushed my Life Alert necklace button, help came almost immediately, and both my children were notified. A week or so ago I stumbled at the entry of my garage and could not get up. Help came. Luckily, I was uninjured. Thank you!



02/19/2018

I fell on the floor getting up out of my recliner at home. I used my [Life Alert] neck pendant to call for help. The first responders came and another person on my contact list arrived to help me up and assist me to my bedroom. Thankfully I did not have to be taken to the hospital. So glad I invested in your program!!



02/19/2018

I was working in my kitchen and got dizzy and fell. I was unable to get up, so I called Life Alert. They responded very quickly and called my sons and sent medics to the house. They got me up and checked to see that I did not need to go to the hospital. Everything turned out just fine. I appreciate the quick response and good attention.



02/19/2018

A pot of food boiled dry causing the smoke alarm to activate and Life Alert was alerted; who in turned, notified the local fire department and an ambulance company. Luckily, I didn’t need oxygen (as I have had lung surgery) but was comforted it was available. The Life Alert personnel stayed on the phone until all was cleared – many thanks.



02/16/2018

He needed help getting up and the facility didn’t answer so he called Life Alert. You have excellent service. We are so happy we have Life Alert. Assisted living, where he lives, should have answered and didn’t; so he pushed his Life Alert – Thank you so much.



02/16/2018

I was home alone and fell and couldn’t get up, so I pushed the [Life Alert] button on my wrist band and they talked to me until someone came to help me.



02/16/2018

I had pain in my whole right side and chest pain. A Life Alert gentleman said he called EMS, and he kept on saying, “I am here. Everything is going to be ok,” and then he called everyone on his contact list. I had TIA stroke.



02/16/2018

The electricity went off during a thunderstorm and my father is on oxygen. Life Alert called and he complained of shortness of breath. Life Alert sent an ambulance to the home. Life Alert called again a few minutes later to check on my father.



02/16/2018

I fell backwards and landed on my butt and couldn’t pull myself back up. I pressed my pendant and they came right way, medical and police. They pulled me up and asked if I wanted to go to the hospital. I said no, I wasn’t hurt. They were very courteous. I would recommend Life Alert to anyone. Thank you.



02/16/2018

I was on my scooter in a room with a ramp to get back in the house, my battery had dislodged and I couldn’t budge and couldn’t get up the ramp into the house. The gentleman who took my call was very calm and reassuring, and stayed with me the whole time. The rescue guys were great too, I am grateful to Life Alert knowing I am not alone.



02/16/2018

I got very sick and passed out. Do not know how long I was out. As soon as I could I pressed the [Life Alert] pendant and they had someone here immediately – were so very nice and helpful.



02/16/2018

My mother fell while I was in bed sleeping. I received a call from a Life Alert operator. When she told me she fell I went into the kitchen and helped her get comfortable until the paramedics arrived. I think Life Alert is wonderful. Paramedics arrived within minutes and got mom up and they checked her over at which time decided she was ok and she decided to stay home. Thank you, Life Alert, for being there for my elderly mother.



02/16/2018

I experienced tightness in the chest area about six weeks after having quadruple bypass surgery. The event took place at 4:15am. I pressed the Life Alert button and immediately was answered; the city rescue personnel arrived within 3 to 4 [minutes], talked to Life Alert, and took me to the hospital where the problem was detected.



02/16/2018

I went to the kitchen to make a pot of coffee, all of a sudden my back gave out. I tried to hold on to the counter, but my back would not hold me up. Suddenly fell to the floor, I tried to get up but I could not. I then used my Life Alert and they got my daughter, by phone, to come. EMT’s came and got me up. Life Alert’s personnel where very good to me. Made sure I was ok, before they left.



02/16/2018

I’m writing on behalf of my mother. She broke her hip Nov. 27, 17, and has been in a rehab facility since 12-1-17. Of the 4 falls she’s had since last summer, 3 have been at her home and Life Alert responded immediately. It’s always a traumatic event but would be much worse without your help. Thank you for saving her life.



02/16/2018

I fell on my last step coming off the porch. It threw me back on the brick steps and I broke 3 ribs. I could not move or call for help as no one was around. I told myself to use the Life Alert pendant I wear at all times around my neck. In 20 minutes the EMS was taking care of me. I was not near the console and couldn’t hear any response – I just kept punching the button and all turned out ok. You saved my life, I’m sure.



02/16/2018

Being a diabetic, my sugar got low, and I was losing fluids fast and getting shaky and very weak. Pushed the [Life Alert] button on my necklace, and it was answered immediately. The caller stayed with me till the ambulance arrived. The care from beginning to end was just amazing and very comforting.



02/16/2018

This guy in the neighborhood comes in the yard trying to get into the house. Knocking on the door then leaving. Making sounds like he is hitting the cars with a bar. This has been going on since my husband died a year ago. The people with Life Alert stayed on the phone with me while the police came out to search for him. They were very helpful.



02/15/2018

Early morning I was awaken by a loud thumping noise in the back of my house. I got up to see what it was. As I entered the kitchen the window actually exploded. I ran to get my pistol. By the time I got back the noise went to another room and I could see a man who was breaking out the windows. (He broke out 5 winds and storm windows total). The house was equipped with a burglar alarm as well as detection of glass breakage and nothing was sounding. I was so scared and my heart was beating so hard I could hear it. We were approximately 4 feet apart staring each other face to face. I had not had my Life Alert very long but remembered it, so I pressed the button and in less than 30 minutes the yard was full of police. Thank the lord for Life Alert. I hate to think of what could have happened….Life Alert saved my life.



02/15/2018

Life Alert was there on several occasions when my aunt needed help. Thank you for your superior services and excellent customer service. It was a comfort to know that when I couldn’t be there – Life Alert was there. My heartfelt thanks.



02/15/2018

I had a severe nose bleed, I was frantic - it was comforting hearing the Life Alert agent on the phone. They helped me to try to calm down. They stayed on the line so I wouldn’t be alone – this is a great service to someone who is alone.



02/15/2018

I lost my balance and fell across the sofa and couldn’t get up. Policemen got here first and pulled me up – I wasn’t hurt and didn’t need to go to the hospital. Life Alert came and I told them I didn’t think I needed to go to the hospital so they left.



02/15/2018

I found my husband on the floor downstairs about 2am Monday morning and he could not get up. After trying to get him up, I called Life Alert. Three men came quickly, got him up, and helped him get upstairs to bed.



02/15/2018

I would recommend Life Alert to anyone. I really love my Life Alert. I live alone, so I wear my alert all the time. It gives me a sense of security. Just knowing I can count on somebody being there when I need help. They are so good when I call and they stay with me until help arrives.



02/15/2018

It was not a medical emergency. My car battery died, I unknowingly locked myself in the car while parked in the garage. My only means of calling for help was the Life Alert help button. The Life Alert staff called the fire department who responded and showed me how to get out manually. I was embarrassed but grateful.



02/15/2018

Fell backwards, hit my head, rollator fell over. Pushed my Life Alert pendant, got an immediate response, even though I was in one room and a monitor was in another. Rescue was there within 10-15 minutes. I was shaken up but not hurt. Did not go to hospital.



02/15/2018

I lost my balance when I bent over to set up my scale for my morning weigh in. My daughter could not lift me by herself, so I pressed my Life Alert button for help. 2 pleasant, respectful males picked me up gently and fast. I told them good job.



02/15/2018

Before I ordered Life Alert, I fell last year and I could not get up off of the floor. I laid on the floor for 8 days. All I had was 2 cases of water that was sitting on the floor. I had no food at all. I was in the hospital and rehab for almost 2 months. I ordered my Life Alert necklace and wrist band as soon as I returned home from rehab. I have fallen once since I returned home. Thanks for Life Alert, the rescue squad came at a very short time after I pushed the button on my wrist band. Thank you for a wonderful service. You saved my life.



02/15/2018

Fell down – couldn’t get up, had crawled to a place where I thought I could get up – couldn’t do it, crawled to a door where the Life Alert speaker is – so could talk to them – they called fire department. Told them where key to house was – in 10 minutes, the fire department was here and picked me up!



02/15/2018

I called Life Alert because I was having a panic attack – my right side arm and leg was tingling. I thought that was a stroke coming on. First stroke was in 2008. I was in a state of shock – until I talked with Life Alert. My heart beat sowed down – I was breathing normal, etc. They observed it as a panic attack. They were all giving me the best of care. I am pleased with everything. Thanks a lot!



02/15/2018

I fell – pressed the button – was assured that help would arrive very shortly – they talked to me all the while as I was very miserable on the floor. Sure enough they arrived very shortly. Very polite – very courteous – they put me into my bed and waited until my daughter arrived. I was very pleased and certainly will recommend [Life Alert].



02/15/2018

I fell and could not get up. My phone was 8 ft. away from me and then I thought of my Life Alert necklace. I pushed the button and about 10 minutes later the ambulance was at my door. I wasn’t hurt except for a rug burn on my elbow. I was so glad I had my Life Alert pendant.



02/14/2018

I cannot praise your product and service enough! I subscribed to Life Alert for my father because he has had several heart attacks and two strokes. His most recent heart attack was his worst. He felt bad early in the morning and pushed the button “just in case.” As it had before, the system worked perfectly. The EMT’s immediately knew it was bad and rushed him to the hospital. He ended up coding on the operating table. I’m sure had he not had this easy to use system in place, he would not be here! The most recent use or his “travel” button occurred just 6 weeks ago. While walking the dog a few blocks to the vet. He grew too weak to walk and collapsed in the street. Within minutes of pressing the button, your dispatch team had the fire department to him. It’s priceless knowing that should these sorts of things occur, there is help that can be reached so quickly. And I continue to be impressed with your whole organization. I received a call to test the batteries in the travel unit and were told to replace them if they have less than 40%. On all levels, I feel we are supported fully by Life Alert. I greatly appreciate all that you do!



02/14/2018

We were pleased with the special people that come to help my husband. They were kind and understanding, and very helpful – it was a bad time and at 90 years old – and our first time calling [Life Alert] – we weren’t sure what to expect. Thank you.



02/14/2018

I had an A-fib event, pressed the [Life Alert] button – and an operator came on in less than a minute. They listened to the nurse that was here and stayed on the line until the EMTs got there.



02/14/2018

I experienced terrible pain and called Life Alert. The women who answered stayed with me on the phone until the ambulance arrived to take me to the hospital. All I had to do was push a button!



02/14/2018

My dad fell in a tight area and I was unable to lift him up myself. EMT’s and Life Alert responded quickly. Were very courteous. Life Alert checked back with me to make sure we were taken care of.



02/14/2018

I would tell you that Life Alert has made a big difference in my life. I’m not afraid to be alone and when I have needed help they were there for me from start to finish.



02/14/2018

Had a heart problem that needed to be taken care of. The Life Alert staff that arrived here were wonderful to me, also the staff on the phone were amazing. I was so glad they were there to call my family. I thank you all so very much for being so kind.



02/14/2018

Mom was outside visiting with her neighbors, sitting in her walker that was a seat. She was on uneven ground and apparently moved and caused the walker to tip over. She landed on her right arm and it broke. Her neighbors pushed her Life Alert button; Life Alert could not get a hold of mom so they called 911/ambulance and also alerted all the phone numbers they had listed, and help arrived within minutes. Thank you, Life Alert! What a wonderful group! Well worth the cost!



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