27,712

  Happy Customer Testimonials

  (since 7/3/2008)
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10/30/2014

My mother was having a difficult time breathing. Life Alert sent an ambulance. She was promptly transported to the hospital. Life Alert also got in touch with the family twice. We were very pleased with Life Alert service.



10/30/2014

I was not home when my husband fell in the bathroom, he pushed the button and [Life Alert] responded right away. You could not hear him but sent help right away. That happened twice and you were Johnny-on-the-spot and we thank you for that. We are very satisfied with Life Alert.



10/30/2014

2 times I fell asleep and fell to the floor. I broke my ankle in 3 places one time, and I got a slight fracture on my lower leg a second time. [The] ambulance came and took me to the hospital. I am grateful for Life Alert. I wouldn’t be without it.



10/30/2014

I fell in the bathroom at 4 and couldn’t get up. I told the [Life Alert] operator it was not an emergency. I did cut my arm, bleeding some. She stayed on the line with me until medics arrived. She called my daughter who said the operator was very good.



10/30/2014

I was alone in my summer cabin when out of nowhere, looking at my computer screen, I felt chest pressure, heart pounding and sweating. Thinking it was a 2nd heart attack I took a nitro and aspirin – no effect. I hit the button- I got a prompt response from local rescue squad- hospital- severe, life-threatening arrhythmia was reversed! Saved my life! Very grateful.



10/30/2014

I fell and could not get up at all. I used my wrist button to call Life Alert. The lady from your staff stayed on line with me till EMS arrived. After they got me up and checked me out and left, your staff member phoned me back to check on me. I am impressed and grateful at your service.



10/30/2014

My mother had what was later described as a seizure. Life Alert was very helpful in that he contacted medical assistance, my family and stayed on the line until assistance arrived. He instructed me to open the front door and kept me posted as to when help would arrive. Thanks Life Alert.



10/30/2014

I have had to call on numerous occasions where I have fallen - the [Life Alert] operators were very prompt, courteous and caring. They kept in touch with me until help arrived, always talking to me in a calm matter. I felt so good- they continued to call me and check on me after the police and EMS people left. Thank you so much.



10/30/2014

I went to sit in my wheelchair, foot plate fell down and threw me off balance and I ended up on the floor. Life Alert sent someone out right away to help me back in my chair. It’s a very good feeling to know you’re always there. I am not alone. Thank you.



10/30/2014

I was in extreme pain in the middle of the night having muscle spasms (3:30am). I knew I needed help badly so managed to get to couch in living room where box is located. Pressed the button and immediately got assistance to get emergency service. The [Life Alert] operator would keep contact. Took me to the ER where I got help. Being all alone at 91 years I really needed that button!! I’m doing fine now. It was my lower back!



10/29/2014

About 1 a.m., got up to use the bathroom, became dizzy and unsteady, fell, cut my head on my night stand and broke my left hip. Couldn’t get up so I pushed my button and Life Alert operator came on right away. They contacted my daughter and called police and ambulance. Had help within minutes. Am so glad I have this device. Thank you!



10/29/2014

Passed out from severe dehydration: Life Alert detected my fall [when my button was pushed], and when communication could not be established Life Alert contacted paramedics who responded immediately. I was transported by ambulance to the hospital. I was given IV’s in each arm, and was able to regained consciousness 5 hours after admission. Life Alert saved my life. Thank you.



10/29/2014

I have had several incidents since getting my Life Alert system- a few of them were very serious and I have always had very courteous, helpful people on the other end of the phone. They have always put me at ease when I couldn’t talk; they made sure I got the help I needed.



10/29/2014

Wife fell while getting out of bed - placed call! [Life Alert] immediately called emergency services, which arrived within ½ hour or less. Even called my daughters to alert them, which could not answer at the time so they left a message! Then did a follow up call with them next day! Very impressed! I greatly appreciate all your help.



10/29/2014

My mother fell in her garage and pushed Life Alert. Three days later she pushed Life Alert again due to feeling bad. Mother would not be able to stay at home without Life Alert. You have been a wonderful asset to our family.



10/29/2014

I fell in my kitchen and broke my arm. I had my Life Alert around my neck. I mashed the button and it was not long when my phone rang but I was not able to answer the phone. EMS was at my door in no time. The money I have spent on my Life Alert has paid for itself.



10/29/2014

I had taken my first dose of an antibiotic and had a violent reaction within an hour (vomiting and extreme fatigue). I live alone, but my sister lives next door. I pressed my Life Alert pendant and called Life Alert responded within 30 seconds. My sister was already with me in my bathroom, but called her cell phone immediately. Life Alert contacted the necessary emergency agencies and I was off to the hospital within 15 minutes.



10/29/2014

Fell and my hand was impaled in a rod iron spear. Caused much damaged to hand and finger. Went into shock and was bleeding out. Came to and pushed my Life Alert button around neck, saved my life.



10/29/2014

On 9/12/14 my mom had difficulty with her legs being able to support her weight. Her skin was also a shade of gray. Since my mom is 94, I was instantly concerned. I pushed the Life Alert alarm and an ambulance arrived within 5 minutes! The paramedics were very calming and efficient. [Life Alert] is the best money I have spent for peace of mind for my mom and I have recommended your service to two friends with elderly parents.



10/29/2014

My blood sugar went low, I fell on the floor. I pressed the pendant on my neck. They contacted me from the mobile unit and I told them what happened. They stayed in contact with me until the EMTs came to pick me up. The EMTs looked me over and had me test my blood sugar. They saw that it was normal range and left. Life Alert stayed with me throughout my ordeal. If it wasn’t for Life Alert I don’t know what would have happened.



10/28/2014

I fell on concert porch putting away my trash. Within 2 minutes, 3 policemen came, helped me up, and wiped the blood from my face; 2 minutes later ambulance came and took me to the hospital. I had 15 stitches on my cheek. Life Alert called the police, ambulance, and my family when I got to the hospital. My family was there. Thank you.



10/28/2014

I had a stiff neck for two days then the pain shot up through the left side of my head. I pressed my Life Alert button and they got an ambulance for me in a timely manner. I have heart disease and am a high risk stroke. Thanks, Life Alert, for being there for me.



10/28/2014

I fell in the living room and could not get up - I pressed my Life Alert button and the fire and rescue came very soon. They helped me up - checking heart and pulse and made sure that I was okay.



10/28/2014

I needed help for a bowel obstruction and Life Alert made the situation go as smoothly as possible. Life Alert has helped with several of my health problems - including a stroke. I highly recommend Life Alert to anyone with health problems.



10/28/2014

I have had to use my Life Alert 2 times. Both times the contact was so helpful and concerned about me; and stayed on the line assuring the paramedics were on the way. They contacted my daughter and granddaughter. We were not sure if I was having a heart attack; heart beating fast - pains down left arm. I tell anyone this is the way to go. I am also programmed into my cell phone.



10/28/2014

My mother, who is 90 years old, had gotten herself out of bed. I am 70 yrs. old and unable to lift her to return to her bed. I contacted Life Alert and they sent a non-emergency call to fire dept. The gentleman was very kind and as gentle as they could be to lift my mother back into her bed. My mother has severe osteoporosis and dementia.



10/28/2014

Life Alert was very courteous, helpful and friendly. [EMTs] were very careful in lifting me up off the floor. I am 79 yrs. old and when I fall I cannot get her back up from my waist down - its too weak, this just started a year ago. So I am dead weight and they were very careful not to hurt me.



10/28/2014

I fell on my entry way. I could not get up due to my arthritis in my legs. The fire dept. came in a few, checked me out, and got me up. I could hear the Life Alert folks calling out to me but I couldn’t answer since I was outside my house. Everything worked out perfectly, I wasn’t hurt. Thanks very much for all your help.



10/28/2014

Life Alert was a life saver. The service was quick and very reassuring. The operator continued to call until help came. They were efficient, pleasant and got my mom to the hospital without delay. I was and am most grateful for this service.



10/28/2014

Getting up from the sofa too fast I fell forward hitting my nose severely. Had my daughter call Life Alert on the speaker alarm because I didn’t think you would hear my voice as I was in my living room and the speaker alarm is in my dining room. Medics were summoned by Life Alert and lifted me up right. I had a bloody nose but no other injuries. Thank you for your aid!



10/27/2014

The Life Alert pendant has proven its worth on more than one occasion. Since our 94 year old mother lives in another state, Life Alert has served as a safety net and provided a rational, under-fire, support team. On the first occasion, mom experienced distress in the middle of the night and was able to keep her wits about her long enough to press the pendant. She had no memory of doing so at the time, but the response was lifesaving. Help was on the way, and the next door neighbors, who had a key, were notified, let themselves in, and stayed with her while I made the drive to the house and medical help arrived. When it became apparent that mom could no longer live alone, we hired an agency to provide a 24/7, live-in, home healthcare aide. We discussed discontinuing Life Alert service, since someone would always be around and Life Alert would be an extra expense, but we decided to keep the pendant as a backup security measure. When the long-term aide we had hired went off to nursing school, the agency sent a replacement aide. Within 24-hours of her arrival, we received a call from Life Alert saying that the smoke detector in the kitchen had gone off, there was no response, and the fire department was on the way. When I called the house, my mother reported that the firefighters were there with huge fans, but that there was no damage to the house. The replacement aide had left lunch cooking on the stove and then decided to take mom for a walk. Needless to say, the aide was replaced immediately. Although, at first, continuing the pendant seemed like a redundancy and an unnecessary expense, we are so glad Life Alert - who followed up with calls - was there as a second line of defense.



10/27/2014

I fell and couldn’t get up. I pressed my alarm and the man came on and asked my emergency. They called my emergency numbers and got a hold of my nephew and he came over and unlocked the door for the EMTs. They helped me up and checked me out. I was fine. Everyone was very helpful and courteous. Life Alert is GREAT.



10/27/2014

In the early hours of Sept.9 (about 3-4 a.m.) my heart decided to do a tricky tap-dance! After sitting up in bed, it still wouldn’t slow down - I was frantic! I was wearing my Life Alert necklace, so I punched the button and told the gentleman my problem- and the paramedics were here pronto! Life Alert is priceless!!



10/27/2014

I just left the kitchen – pushing my walker. Next thing I knew I’m on the floor looking up. Pushed my Life Alert button and the paramedics showed up. Got me off the floor and transported, where I got a pacemaker installed.



10/27/2014

In the middle of the night Life Alert called. They asked me about my husband, he had fallen in the family room (knocked over large chairs). Their call alerted me to the situation since I was asleep in the back bedroom. They had called 2 emergency vehicles with 5 men. They checked his vital signs, set up the furniture again, and asked me for various questions. Then put him to bed.



10/27/2014

My sister was sitting on her walker trying to clean out a cabinet, when she reached too far and the walker rolled from under her and could not get up. She pushed her Life Alert button, in a very short time the ambulance arrived. They helped her up, checked to see if she was okay; she said let me see if I can walk, which she did. They were very nice.



10/27/2014

I was having chest pains and having a hard time breathing. I pushed my Life Alert pendant button and got the help I needed right away. I feel Life Alert possibly saved my life. Turned out I was having a heart attack. Thank you, Life Alert.



10/27/2014

My dad fell and he pushed the button on his necklace and 911 were dispatched right away. I was notified and was at his home in ten minutes. He was checked at home and did not need to go to the hospital. [Life Alert’s] service is wonderful!



10/27/2014

I was very thankful for the operator that answered she was very nice and knowledgeable, she talked to me the whole time, updating me where the rescue squad was, how long before it got to me, and told me when it was in the yard. Then asked me to unlock the door, notified my contact numbers, and still talked to me until they got to my bed. The [Life Alert] system worked just like I was told it would. I am so thankful that she was there and took control of everything. Thank you so much for being there for me.



10/27/2014

My mother has fallen several times while walking in her home. She presses the Life Alert button and immediately she hears that “comforting” beautiful lifesaving voice that offers help. She blesses them each and every time. In all but one case she would not have been able to get to the phone. 1 fall resulted in a broken arm. Only god knows how long she would have laid there helpless. With Life Alert, help was there in less than 5 minutes; I could go on and on. We are so thankful for Life Alert.



10/24/2014

My mother woke up at 3am one morning and started shaking violently. I was scared and didn’t know what was wrong, I pushed the Life Alert button that she was wearing and we had 6 paramedics at the door within minutes. They were concerned and kind with my mother and rushed her to the hospital. She had had a heart attack. I feel like Life Alert saved her life. Life Alert operator stayed on the line with me till the paramedics showed up. Excellent service.



10/24/2014

You saved my life!!! I experienced chest pains and shortness of breath in the middle of the night on August 12th, and hit my Life Alert button. Your responder called medics and fireman who came to my aid in 3 minutes and you talked to the medics and fire captain until you were sure I was in good hands. They put me in an ambulance and drove me to the ER at the VA medical center. Medics working on chest compressions, I was in a cardiac ward in the hospital for a week.



10/24/2014

I was on my way to my sister’s funeral. I had too much luggage I was carrying out to the car and fell on my porch steps. Luckily, I was still wearing the [Life Alert] button. Even though I am a little hard of hearing I was able to communicate my needs to your dispatcher. Within minutes, emergency help arrived, helped me, checked me out and got me on my way!



10/24/2014

I had pain in my chest. The 911 men checked everything regarding my heart and reassured me that everything was normal. By then I had no pain and was very relieved. My family and listed neighbor were called promptly. I wouldn’t hesitate to recommend [Life Alert] to anyone.



10/24/2014

On 9/5/14- Life Alert remained on-line with my husband, myself and medics until such time as we left for the ER. My husband fell and was holding on to his walker on his knees. He didn’t break any body parts. He is stable and recovering at this time! We both do recommend Life Alert! Gracias!



10/24/2014

My mother suffered a mini-stroke. She could not speak. Her friend pushed her Life Alert button for her. I was 25 minutes away. By the time I got there the ambulance was there. It would have taken 25 minutes longer for her to get help if she had had to wait for me to get there.



10/24/2014

I fell in my backyard and broke my foot. Unable to get up, I pressed the Life Alert button. There was an immediate response assuring me help was on the way and they would remain on the line until help arrived. Help arrived, thanks to Life Alert!



10/24/2014

I fell and hit my head on the furniture, but I was able to get up and call my daughter for help. She had me press [Life Alert] for aid. They called for help and stayed with me until I was helped by ambulance crew. Thank your firm for helping aged people.



10/24/2014

My father fell and hit his head or scrapped his head. I pressed the Life Alert button, the dispatcher was courteous and stayed on the line till paramedics arrived and spoke with the paramedics. They were very helpful and professional.



10/24/2014

I was alone in my backyard. I reached down to pull a weed and lost my balance and fell forward. I was unable to get up (I have knee replacements). I pressed my Life Alert button, not knowing whether I was out of range. Help arrived in about 10 minutes. My sons were also notified. I am grateful!



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