29,693

  Happy Customer Testimonials

  (since 7/3/2008)
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07/02/2015

My daughter looked out at our back patio, she said, “Mom the back yard is burning, there is a fire.” She said to call 911. I picked up the phone - she grabbed it and went out the back door. So I just pressed my Life Alert and you answered right away, and here comes fire trucks 4 from four different districts. Our neighbor was burning a log and it got away from him. I am 90 and I’m so glad my daughter got me my Life Alert!



07/02/2015

The operator was so patient as I ran from the bedroom to the dining room. She could not hear me unless I was close to speaker. She notified me every 3 minutes until the ambulance arrived. She did a great job while I lost my cool.



07/02/2015

My mother fell in her living room and could not get up. Her nose was broken and the doctor said she was most likely knocked out. She also had a concussion. She was able to push her button after she came to and was able to get her arms out from under her. Thank God she had [Life Alert]! She also has dementia.



07/02/2015

We needed an ambulance to transport mom to the ER due to a fall. [Life Alert] stayed on the line until paramedics arrived, continued her transport and contacted other family regarding mom. Very courteous, helpful and professional.



07/02/2015

I fell and was not able to stand up so I called Life Alert and asked for help. They responded and notified my son so he would be aware of the hospital where they drove me. Young men in attendance stayed with me until they were sure a doctor had placed me in bed for an examination. Very courteous. I appreciated that.



07/02/2015

I live alone, recently started having seizures. The first seizure left me out for over an hour, when I came to I had no idea what had happened - I was just sprawled on the floor unable to walk. I pushed my pendant and Life Alert was there. What a relief! Rescue was here in minutes and took me to the hospital where I was able to get much needed medical help. Life Alert can always be counted on.



07/02/2015

I had a stroke and was able to push my Life Alert necklace. It was later diagnosed as a TIA. Thank goodness for Life Alert and I was able to use it. Thanks to my kids for getting me Life Alert. Thanks to the person at Life Alert for getting me the help I needed and for calling my family.



07/02/2015

[My husband] collapsed to the floor and was too heavy for me to hold him up or get him back up. My neighbors came but felt he should not be touched. I pushed the “help” button on my Life Alert box and had an immediate response. The paramedics were called and he was taken to the hospital where he belonged.



07/02/2015

I fell down! This happened in my bathroom. I pressed the [Life Alert] button that I wear around my neck. The fire department arrived about 15 minutes later. They got me up and back in bed! This was during the night. They made sure I was all right. I was just very weak.



07/02/2015

As I put my leg up on a bathroom bench I actually felt my hip replacement slip out of the socket. What excruciating pain. Luckily I was wearing my Life Alert and pressed the button. Immediately an operator came on asking if it was an emergency. I explained what happened and an ambulance was called. Shortly afterward the ambulance drivers came in to take me to the ER. While I was waiting still at home, the operator kept reassuring me that she was still there and talking to me.



07/01/2015

I fell over in the porta-potty and pushed my button and the fire department showed up. The most embarrassing moment of my life, but they got me up and were great and didn’t even laugh at me. So grateful for Life Alert.



07/01/2015

I do recommend Life Alert to everyone. I have a balance problem and I’m not able to get up on my own when I fall. Between my Life Alert and the fire department I’m on my feet within five or ten minutes.



07/01/2015

I had a very bad reaction to an antibiotic the doctor put me on. I called the doctor and he said for me to push the [Life Alert] call button and get to the emergency room immediately. The firemen came first and he talked to your helper. Helper said for him to stay on, then ambulance came. Your helper was very helpful to them. You are great!!! Every time I have called you. It is always a great experience and I recommend you highly.



07/01/2015

Mom fell in the kitchen. History of osteoporosis - I did not want to lift her. Pressed the Life Alert button. Operator was helpful, called EMTs and the people on the call list. Stayed on the line until EMTs arrived. Got info/resulting info from EMTs.



07/01/2015

Life Alert stayed on the line until help arrived. I have told everyone in my family and friends how having Life Alert, no matter if we are home or not, is always with us. P.S. best investment we ever made. Thanks for being there.



07/01/2015

I had a toe amputated Thurs. May 14. On Friday a.m., I took a pain pill and went into the bathroom. Before I knew what happened I was falling backward, hitting my head and left hip with force - I called and called my husband - but he is deaf- then I pressed my Life Alert. Within minutes the first responders were there. They were all wonderful. I am still recovering from the fall but at least I know that help is always there. Thank you.



07/01/2015

Walking in my yard, I tried to break my fall by hitting a tree. When I did I fell and could not get up; I called Life Alert. The EMS and fire truck came and checked me out, I was ok and they promptly called my kin. Thanks so much - I’m thankful for Life Alert.



07/01/2015

My mother had fallen the night before. She contacted my sister and me early the next morning. Upon arriving at her house we determined that we could not transport her to the hospital, we called Life Alert. The person on the phone (intercom) was very helpful. An ambulance arrived quickly. The EMS tech got all the information from the Life Alert operator. It was a great experience.



07/01/2015

Life Alert has been a “god send” for me or whoever needed it. I have oxygen 24/7- so if I couldn’t breathe - Life Alert took care of me and got me to the hospital. I have recommended Life Alert to all my friends who do not have this service. [The cost] is well worth it. I thank you!!! 87 years young.



07/01/2015

My husband slipped off the stool and was wedged between the stool and wall. I could not budge him even with my knowledge. I called Life Alert and two EMTs came to help. Life Alert stayed with me on the phone until my husband was checked out! I am glad we have this system as most emergencies happen at night. We did not transport.



06/30/2015

My mother missed her wheelchair, fell to the floor, and could not get up. Life Alert called the paramedics and called me. They kept me updated which was a great comfort since I could not leave work immediately.



06/30/2015

[My husband] fell in the bedroom and couldn’t get up and I didn’t have the strength to help. I pushed the button on the [Life Alert] box, talked to a nice woman who stayed with me until the ambulance arrived. Kept talking to let me know she was still with me. He was not hurt, just couldn’t get up.



06/30/2015

I called to complain of irregular heartbeat. [Life Alert] was very helpful and stayed with me on the line until paramedics arrived. Notified my next of kin. I did not go to the hospital, my situation had settled down.



06/30/2015

I fell on the floor while being moved from a chair to the wheelchair. My husband and daughter were unable to lift me back on the chair. My husband called Life Alert who sent help within minutes and put me back on the chair. They were very careful, considerate and courteous. I was very pleased and thankful for their help.



06/30/2015

My dad fell, my mom could not pick him up. She pushed the [Life Alert] button, paramedics came and assisted. Life Alert called me and my sisters immediately. I was 30 minutes away and they kept me informed every step of the way.



06/30/2015

I fell and [Life Alert] answered my call. I told them what had happened. They got in touch with my son and called an ambulance. They were nice when I asked them to call my friend across the street, I told them the number to call.



06/30/2015

While I was waiting for the ambulance the [Life Alert] attendant on the phone stayed with me and talked to me as I was unable to leave the bathroom due to my problem. When I call to do my monthly test someone is always nice. I am very happy with Life Alert. I am very happy and satisfied I chose your company.



06/30/2015

I was sweeping my kitchen floor and lost my balance - I could not grab my walker and fell down. I’m 95 years old and could not get up so I called for help. EMTs came soon and were very helpful, they made sure I had not broken any bones - took my BP and all was well. Life Alert called my family whose numbers I’d given them. I always trusted Life Alert to take good care of me.



06/30/2015

I went to the hospital because I had fallen and hurt my right shoulder. I was in a lot of pain. The Life Alert staff was courteous and very helpful, [EMTs] placed my arm on a pillow and made it very comfortable, and the pain was not as bad. The nurses at the hospital were very helpful and made my stay at the hospital -- wonderful.



06/30/2015

I fell in my backyard, pressed my Life Alert. I started hollering for help and after a while a neighbor heard me, came, and I sent her inside when Life Alert was on the line and had already dispatched paramedics, which some arrived and got me up - thank god and Life Alert.



06/29/2015

[My husband] slipped out of bed and slid to the floor. He could not get up by himself and used his Life Alert button. His sons were called but neither responded to the call. Life Alert called 911 and they responded.



06/29/2015

I’m a longtime member of Life Alert. Anytime I’ve needed help the response from Life Alert has been rapid. In no time at all the ambulance was right here. Life Alert stays right on the line till EMTs arrived.



06/29/2015

My mother had a fall and needed assistance getting up. The courteous emergency personnel came to assist her and made sure she was alright before they left. Life Alert contacted me and made sure everything was alright after the incident.



06/29/2015

I had pain and the pain meds did not process with my kidneys and I fell down and could not get up. I was dehydrated and confused. Life Alert had me with the paramedics and to the hospital within the hour. Thank you.



06/29/2015

I heard a beep from the hall and didn’t know what it was. I was scared. I called Life Alert and he called the fire department. He instructed me to not be in the bedroom, but to go to a ventilated area in case it was a fire. He kept talking to me and assuring me until the fire department came. He was a great help in keeping me calm. It turned out it was the smoke alarm battery, I was glad to find out how good Life Alert was in a non-life threatening situation. The staff man was great!



06/29/2015

4:00 am my heart woke me up pounding in my ear. BP was 220/120, ambulance was there in about eight minutes. Life Alert called my daughter, very great. Have recommended 2 others to get Life Alert. It is wonderful to know I have someone to get help so fast.



06/29/2015

It was mid-morning and I just didn’t feel right, shaky and weak so I pushed my help button. I told them how I felt and the aid car was here in minutes. They were very compassionate and reassuring. They took me to the ER and left me in good care. It all happened so fast. Had a urinary tract infection. I’m feeling much better for an 86 year old, I’m happy I have Life Alert.



06/29/2015

I fell backward getting off my 3 wheel bike and hit hard on my butt and the back of my head. I don’t have enough strength in my knees to get up. I wasn’t dizzy and it didn’t hurt. Tried to call a neighbor on my cell phone, she wasn’t home. Pushed my Life Alert and the medics came and helped me in the house. My son came and stayed with me.



06/29/2015

Life Alert called to inform me my mother had pushed the help button, she was dizzy and weak and a little panicked. Life Alert advised me that the ambulance was on the way. When I arrived EMTs were already there. Life Alert called again to tell me EMTs should be there, I advised them they were and we were on our way to the hospital. Life Alert was a great comfort, I only live two miles from my mother but I feel great comfort knowing that in that short drive Life Alert had an emergency response team already there - thank you.



06/29/2015

I had just got in my home and my head started hurting on both sides. It kept getting worse. I finally laid down on the bed and it just kept getting worse. I pushed the [Life Alert] button. I was having an aneurism in my head. The rescue people were here right away, doctors and everyone said that I was lucky.



06/26/2015

[My mother-in-law] was in pain and throwing up blood. She pressed her Life Alert button and they responded immediately. My husband was able to relay information and Life Alert called 911. The Life Alert operator stayed on the line until EMT responded at the house. Thank you so much for being there for us. We have peace of mind knowing you are but a “button” away!



06/26/2015

Life Alert saved my life. One time my stove had a broken gas section. The flames went out and gas was coming out. I got a call from Life Alert that carbon monoxide was in the air. I opened the back door. They called the fire department, they found the problem and aired the house. If they had not notified me, I would have gone to bed and ended up dead.



06/26/2015

[My step-son] fell at home. He was able to push the button on the Life Alert necklace and get help (unable to get up by himself). Ambulance was sent and he was transported to the local hospital. I was phoned and informed. I arrived as ambulance personnel were taking him out of the house on a stretcher. Life Alert is very courteous on the phone and are supportive.



06/26/2015

I was feeling unusual chest pains so my husband pressed my [Life Alert] pendant. The response was quick, courteous, and complete. They notified my daughter and neighbor. The medical team took every precaution and the ambulance took me safely to the hospital.



06/26/2015

[My mother-in-law] experienced a lot of pain in her leg while returning to bed. She pushed her alarm and Life Alert called immediately. She requested an ambulance and Life Alert contacted them. Life Alert notified her children and were very, very helpful.



06/26/2015

I fell in the bathroom and couldn’t get up. I finally had to push my Life Alert and the Life Alert people were calling all on my list very fast. I had policemen and fireman here in just a few minutes - thank you for the help.



06/26/2015

My husband recently fell and couldn’t get up. I can’t lift him. Life Alert came, helped him up and checked him out to make sure he wasn’t hurt. This was about the 3rd time for me and once for him. I am so thankful to them. Thank you so much.



06/26/2015

I had an attack of Vertigo, the living room started to spin. I was unable to get up off the chair in the living room. I pressed the button on my wrist unit and Life Alert responded immediately. The EMTs were at my apartment in less than 10 minutes. The person on the Life Alert stayed on the line until the EMTs arrived. She was a comfort to me as I live alone and was quite upset. The EMTs took me to the hospital, I stayed overnight and came home the next morning.



06/26/2015

My mother was opening the front door and lost her balance and fell. She hit her head, arm, knee and ankle. Nothing was broken but I couldn’t pick her up alone. Life Alert contacted the paramedics who came and took her to the hospital. She had sprained her ankle and had some bruises.



06/26/2015

Mom fell in the garage but was able to get herself back into the house. Her friend, who was with her, called me and asked me to come in. Mom did not want an ambulance called but when she was unable to put any weight on her left foot/leg I told her to “push her button.” The Life Alert responder remained on the phone until the ambulance people arrived and was able to speak with them.



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