40,131

  Happy Customer Testimonials

  (since 7/3/2008)
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03/22/2019

Mother felt faint; couldn’t catch breath, called Life Alert, paramedics were called, arrived within 10 minutes, transported mom to emergency room after taking vitals & asking questions to evaluate issues. Life Alert stayed on line until they spoke to paramedics.



03/22/2019

My mom had numerous emergency situations with police and fire rescue. Life Alert stayed on the line with her until assistance arrived while also alerting my brother and myself. One night my mom was missing and Life Alert worked with police. They continuously contacted us until my mom was located.



03/22/2019

I had breathing problems at night, called Life Alert. They contacted local ambulance who picked me up in a very short time and took me to the nearest hospital. Diagnoses: heart failure due to leaking Mitral heart valve. I was sent to the medical center. My cardiologist performed two heart surgeries. Both were unsuccessful due to too much calcium accumulations at the heart. I must take very much medicine daily.



03/22/2019

Mom fell in her living room and was unable to get up by herself. She pressed her Life Alert and was immediately talked to by a staff member. Two of my siblings and I were called and we were here in a few minutes. My husband was able to get mom up and we stayed with her for a while. All was well.



03/22/2019

On the morning of December 18th, I was getting dressed. Ready to start my day. Suddenly I fell softly to my butt and tried to get up. That is when I discovered I needed help to get going, so realizing I was wearing my Life Alert pendant, I pressed the button and was talking to your operator within a couple of minutes. Within five to ten minutes later I was on my way to the hospital. Thank you.



03/22/2019

I was walking to my car in the driveway when, because of a crack in the sidewalk, I tripped and fell. Because I was unable to get up, I pushed the [Life Alert] button on the pendant around my neck. Within 10 minutes an ambulance was here and got me up in a friendly and courteous manner. I was relieved.



03/22/2019

Mom is 94. Caregiver during the day but alone during the night. Leg gave out when she got out of bed during early morning hours. She pushed her button on pendant, Life Alert reassured her, notified us – talked to her until we were able to get to her house. Emergency (EMT’s) were there when we arrived. Invaluable service. We received a follow up phone call to make certain that she was ok!



03/21/2019

I slipped on the ceramic tile in the bathroom when came out of the shower. I had a great fall. I hit the left side of my face and then I fell onto the floor. I could not move or get up. Thank God I had my Life Alert on, I called for help and help was on its way.



03/21/2019

I could not get my breath and Life Alert helped immediately and were there for me as we waited for help. They made me feel safe. Thank you all! I have encouraged many people to sign up with Life Alert.



03/21/2019

Had problems with vertigo upon awakening. Have BPPV but was having difficulty trying to walk. Pushed my [Life Alert] button for ambulance service and your agent stayed on the line until the EMT’s arrived. Most comforting to know they were with me.



03/21/2019

Recently, I used Life Alert when I fell and could not get up. You were very courteous and spoke to me every few seconds to make sure I was ok and let me know help was on the way… I am very satisfied with my experience.



03/21/2019

A young man was trying to open my front door, pulling on the screen door and opening it and banging on the door. I pushed the button on my Life Alert bracelet and within 1-2 minutes I was talking to a nice young man who kept me calm until the police came. The “intruder” took off and the police could not find him, claimed “he must have been on drugs.” The young man from Life Alert did you proud. He stayed on the line the whole time. Thank you.



03/21/2019

May 5th 2018, I fell in my apartment. I was alone and I hit my head on a wood stand. I was on my hands and knees bleeding from my head. I called Life Alert from the necklace I had on and they were there in minutes. I was put in the hospital with two black eyes and broken to cut nose. They saved me!



03/21/2019

I was dizzy and weak. Life Alert was very prompt at calling for the ambulance. Life Alert was very helpful to the attendance of the ambulance. It turned out I was dehydrated, so I choose to go to the emergency. After spending the afternoon because my blood pressure was low, they released me. I felt better that evening.



03/19/2019

I tripped over my own feet and fell. Pushed the button on the Life Alert pendant. The operator responded right away and talked to me while waiting for the paramedics. The paramedics, police, and firemen came and helped me to my feet. I did hurt my left hand and pinkie which ended up with a bad sprain.



03/19/2019

I slipped and fell in the snow in my front yard. I was getting very cold and wet. When I realized I could not get up I pushed the magic [Life Alert] button. I have no cell phone so I cannot respond to contact attempts, but within 10-15 minutes 2 kind and handsome young men arrived to rescue me.



03/19/2019

I had a small fire on one stove burner and was able to extinguish it before the firemen arrived. I was very grateful that Life Alert responded to the smoke alarm signal and contacted emergency services and also notified my family that there was an emergency at my residence. Thank you, Life Alert!



03/19/2019

I was standing behind a chair that swiveled as I grabbed it for support, it threw me between my chairs into a paper recycling basket, hitting my head on a side table. After ascertaining no broken bones, I pushed the Life Alert button. I repeated I couldn’t get up, so fire department came and picked me up, checked me out, and I lived to get a lift chair.



03/19/2019

I could not live alone without Life Alert. About three weeks ago I lost my balance, fell, hit my head on something and couldn’t get up. I had to push the button and after a few minutes two young men came in an ambulance, but I didn’t have to go to the hospital. They cleaned the place on my head and helped me up, gave me an ice pack, and locked my door and left.



03/19/2019

When I got out of bed the morning of Dec. 4th, I was having a vertigo episode. I could hardly stand. This was alarming to me. At the time I had no idea what was happening, because of my heart issues (pacemaker and tachycardia) I pushed the button on my Life Alert. Everything worked as it should. Firemen and paramedics where at my home in about 15 minutes. Thank goodness the vertigo wasn’t serious.



03/19/2019

I recently took my husband’s evening meds, seven pills in all, by mistake of my own. I was very concerned and called my daughter, who came to check me out. I became extremely ill and started vomiting violently. We called emergency on my Life Alert. I was checked out by EMT’s and poison control was contacted. I was okay, but someone from Life Alert stayed on the phone with me until help arrived. Everything worked out very well for me thanks.



03/18/2019

While preparing the evening meal my wife passed out. I was in the next room and heard the sound of someone falling. I rushed to the kitchen and found my wife flat on the floor, face down and passed out. I quickly checked for bleeding – and breathing. I was wearing my Life Alert. Punched the button and found help immediately while still attending my wife. I could converse with Life Alert, our EMT’s where there very quickly – excellent response.



03/18/2019

It was Christmas day; my home care worker had come that day to help. I was sitting in the living room. Then my niece and her husband came with a plate of food. I found myself in the kitchen, my niece showed me what she had bought. All of a sudden I felt my legs weren’t going to hold me. I grabbed my walker and went in the chair. Everyone said Merry Christmas to me and left. My worker had cleaned the kitchen so everything was ok. I was tired and decided to go to bed, using my walker I got up from my chair. I remember holding onto my walker but my legs went out from under me and I found myself going down. Leaving my walker in the living room I started scooting on my butt from the living room into the bedroom. Then I was exhausted and laid flat on the floor. Then I pressed my Life Alert button. I heard Life Alert come on and I told them I was on the floor and I couldn’t get up. Within just a few minutes the fire department was at the door. It’s a good thing the door wasn’t locked. They put me onto my bed, they wanted to take me to the hospital but I said just put me in my bed. Thank you very much Life Alert.



03/18/2019

Life Alert has saved my mother’s life! There has been many times that her button has helped her with falls and calling me to assist her to safety – but over the last 14 years it saved her life twice. Her sugar dropped and before she became unconscious she used her button to alert help – the second time she fell while getting out of the shower and was unresponsive when the paramedics arrived. Thank you, Life Alert!!



03/18/2019

Our “Life Alert” service has been great. My husband is 97 years and I am 88. He is also deaf! I feel very secure with this service. I have used it quite a few times and the crew have been very, very quick and helpful. Thank you.



03/18/2019

On 12-11-18, I was making my bed and tripped over the wheel on my bed frame and fell on my left leg with all my weight on my knee. I was not able to get up so I pressed the Life Alert and within seconds they responded and help was on the way. The most important part to me about Life Alert is because all my family lives out of state and they are notified immediately.



03/18/2019

Life Alert was quick to respond to my emergency. The ambulance came very quickly and took me to the hospital. While in the ambulance I was given oxygen which helped me very much. Thanks a bunch to Life Alert.



03/18/2019

My husband, experienced a sudden drop in blood pressure and was unresponsive. I called Life Alert and they in turn contacted 911. An ambulance arrived in a timely manner and took him to the ER. He responded and was able to be discharged later in the day.



03/15/2019

I was having a severe attack of esophageal hernia and was having severe pain and difficulty breathing. I called Life Alert and in about 4 minutes the ambulance was here and I was taken to the ER. You also notified my son and daughter – I was very impressed – and thankful – for Life Alert.



03/15/2019

On Dec. 1, my husband had an AV fistula hemorrhage in his left arm. I immediately went to our Life Alert to get help. The operator quickly contacted 911 and told them the severity of the bleed. He also verified there was an entry to the house where emergency personnel could get in. Also our children were notified by the operator and his calmness helped me understand help was on the way. All is going well now, thanks to our having a Life Alert connection. Thank you.



03/15/2019

Mom slipped off of the bed and hit her head on a table. Life Alert got her call in using her button and we heard the operator asking if she was ok. We were able to get an ambulance here to get her checked out. The operator stayed on the box until the paramedics transported mom. Thank you!



03/15/2019

I woke up with terrible leg pain. When I got up I collapsed to the floor. I hit the Life Alert button. A man came on the intercom. I told him he said someone would be there. Five minutes later help arrived. The man on the intercom kept talking to me which calmed me. It was great to feel safe.



03/15/2019

My blood pressure was high and I had chest discomfort. A family member called Life Alert and Life Alert responded quickly. They called the family members on the list right away. I would give them an “A” for grading. Thanks to Life Alert my life was spared.



03/15/2019

[Husband] went to get up out of his chair and lost his balance. Hit his head on the wood arm of a chair, to the right him. I pushed his Life Alert button, and told them what happened. The ambulance came within 15 minutes and checked him over. On the way to the hospital they put in an IV. Treated in ER and had 4 staples in his head, they kept him from Sat. night till Tues. afternoon.



03/15/2019

I tripped in my work room and tried to get up, but I hurt too much. So I called for help. [Life Alert] responded and help was on the way. It wasn’t long and they were there to help me up after checking that I didn’t break anything. Made sure I was safe and ok!



03/14/2019

On Dec. 10, 2018 right after having breakfast, cereal with fruit and a cup of coffee, I experienced the most horrific pain starting at my belly button and extending around to the middle of my back. I was by myself – so I pressed the [Life Alert] pendant. A cop was here in a matter of minutes. They kept reassuring me that, “Help is on the way” and it was. An ambulance followed and took me to the hospital. The end result – it was a stone 2mm.



03/14/2019

My dad had fallen in his home, unable to reach his phone, pushed his Life Alert button. Not only did they call everyone on his call list (4 of the 6 were on vacation, out of state), they called emergency help while they were attempting to reach family members. They did not stop there, they followed through until they were confident everything and everyone is okay. Very pleased with their helpfulness.



03/14/2019

My mother, fell and broke her hand and a rib. She contacted Life Alert and they contacted the ambulance, my sister and myself. We all arrived within minutes and she was transported to the hospital.



03/14/2019

I fell in my living room, and used my Life Alert to call for help – as I could not get up. Help answered right away and arrived within 10 minutes. I was taken to the hospital. X-rays found that I had broken my collarbone. Had to go to rehab facility for 17 days.



03/14/2019

Life Alert notified emergency rescue squad and response was 5 minutes, and someone stayed on the line until help arrived and took me to the hospital. Also notified my son to meet me at the hospital. I feel secure with Life Alert, I am 81 years old.



03/14/2019

I was reaching up to fasten a drapery hook and everything broke loose and I fell hard on my back. Didn’t break anything but had a lot of bruising and some aches and pains later. Thank you for calling my boys. So happy that I have Life Alert.



03/14/2019

I had fallen twice in 2 ½ weeks, first coming in the front door. Second time fell backwards going up the stairs in the house coming up from the basement – they were very assuring, kept talking to me until help came. Notified my family who met me at the hospital. Thank God for Life Alert.



03/13/2019

On Dec. 10, 2018, my mother fell in the early morning and she pressed her pendant. Life Alert called me as per protocol but I was sound asleep, didn’t hear the phone. They called other contacts who also couldn’t reach me. Then Life Alert called the paramedics who were able to come to the house and care for my mother. The Life Alert system worked exactly as it was supposed to work! Thank you for your professionalism.



03/13/2019

I fell and could not get up. The Life Alert person began talking to me, reassuring me they were on the way. Told me when they were 10 minutes away, five minutes away and then at my door. They checked me over, put me on a stretcher and took me to the hospital. They were pleasant and calm, and I knew I was in good hands.



03/13/2019

I would advise all elderly people to get Life Alert. I have fallen several times – sometimes before I got Life Alert – I had to wait several hours for my son to get home to pick me up. I have Life Alert now. They are here right away to get me up. Thank you, Life Alert. They sure have helped me out.



03/13/2019

I had fallen and could not get up. Life Alert responded quickly and lifted me up off the floor and sat me in my chair. I did not get hurt and did not need any further assistance but they offered any other help that I may have needed.



03/13/2019

I live alone! I was running a fever from a kidney infection, and my vertigo was bad. Very dizzy! On the way to my bathroom I fell, on my bedroom floor. I hurt my hips and back when I fell, I was unable to get up, I was in a lot of pain. I pushed my Life Alert button and called for help. They came quickly and got me up and checked me for broken bones, etc., and put me in bed.



03/13/2019

I fell and couldn’t get up. Life Alert answered quick and called my contacts, and for help to get me off the floor. I have 4 dogs, one is a Pitbull. They were told to tell first responders that the dogs didn’t bite and the Pitbull was a helper dog and to follow her to me.



03/13/2019

I was having difficulty with my knee and got up in the a.m. and couldn’t stand on my right leg. I couldn’t move. I called the emergency squad via (Life Alert) and was greeted, and received the help I needed. The squad took me to the hospital and am getting the help I need. I would definitely recommend Life Alert – I have one in my house and one for the road.



03/12/2019

I share my home with my daughter-in-law’s parents. We are all over 85 years old and have heart problems. [Life Alert] service has been great on several occasions. Each time your folks have been very professional and caring. I have recommended you several times.



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