32,758

  Happy Customer Testimonials

  (since 7/3/2008)
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09/23/2016

I fell out of bed and there was nothing to grab onto to get me up. If I didn’t have my Life Alert chain around my neck, I don’t know how long I could have lied there before someone might have come along to visit to find me there on the floor, helpless. Life Alert was there in a shake of a lamb’s tail and I’ll never be without it!



09/23/2016

I stepped on a scorpion, I called Life Alert, and they stayed on the phone with me until paramedics arrived to keep checking if I was OK. Paramedics were great, stayed for a while to make sure I was OK. Very caring and supportive. Life Alert called back after a while to make sure I was OK. Very happy I have Life Alert.



09/23/2016

I was sitting in the floor putting newspaper in a recycle bag and couldn’t get up. My legs would not hold me, I scooted around on floor thinking my legs would start working, but they didn’t. I finally pressed my Life Alert button which I had on my neck. [Life Alert] responded immediately. Thank you so much!



09/23/2016

I had had two incidents and had fallen down in my bedroom. I was trying, both mentally and physically, to go about getting up from the floor. The Life Alert call button had been inadvertently activated in my tumble. The two EMTs or paramedics helped me to get up. They were kind, great, etc.



09/23/2016

I am a widow and live alone. I came down for breakfast and had a case of diarrhea. I called my friend and asked him to get me some Imodium tablets. The loose bowels just couldn’t stop to the point that I passed out and my friend pushed the help button on my Life Alert. I had help within 5 minutes. Thank God and Life Alert.



09/23/2016

An intruder was trying to get my door knobs and windows to see if they were unlocked. I pressed my Life Alert button and they left when they heard the voice on the intercom. [Life Alert] operator stayed on the line until police arrived. I convinced my friend to get a Life Alert.



09/23/2016

The first time, while sleeping on my back, my [Life Alert] alarm went off. The technicians and dispatchers all were understanding—most courteous! The other time, my daughter left bacon burning. We received the [Life Alert] signal and a telephone call, instantly! Life Alert is the best! Life Alert—where no one sleeps on the job! Life Alert remains ALERT—so we can live!!



09/23/2016

My mother has a very difficult time walking and has fallen several times. When she falls, she is unable to get up and Life Alert has the fire department responding to her needs. I live thirty miles away from mom and the [Life Alert] service allows her to live a little longer in her home of 45 years. Thank you.



09/23/2016

When my husband had fallen and became unresponsive, I pushed the Life Alert button. Almost immediately someone responded and after determining that there was an emergency, help was on its way. It was comforting to know [Life Alert] stayed on the line, encouraging me until help arrived.



09/23/2016

My mother was experiencing severe back pain due to a pulled muscle. Life Alert was summoned and tried to contact the family as requested. When no family answered their phones, because we were sleeping, Life Alert contacted 911 and an ambulance took my mother to the emergency room.



09/22/2016

I was in the bathroom and left leg got numb. I got up and fell down between the bathroom and my bedroom. I pushed my [Life Alert] button. The man got on the line and asked me if I was alone. I said no. He said he would stay on the line until the ambulance came.



09/22/2016

I tripped exiting a bathroom. Fell hard against door causing two cracked ribs and a dislocated finger on my left hand. Pushed my [Life Alert] button and fire men were there in minutes to get me on my feet. I later went to the doctor and discovered the fractured ribs. I thank Life Alert and the faithful firemen.



09/22/2016

My wife discovered that she could not walk or place any weight on her left leg. Her care-giver insisted she go to the emergency room for evaluation. Since we had Life Alert, we informed them to call the ambulance. Turns out, she had somehow dislocated her knee, it was later determined that the knee cap was cracked. She is presently in a nursing home awaiting further surgery.



09/22/2016

At 12:30am, I heard something trying to enter my home through a locked front door. After several terrifying minutes and not knowing if they had gained entry, I activated my Life Alert neck pendant. Two representatives responded. One of them checked the rooms and the other representative stayed to console me. She stood by me until the police arrived.



09/22/2016

I never expected to have to ever call an ambulance but I did. Every area of my experience was exactly as advertised. I was so pleased and have more confidence than ever that if an emergency occurs, I can get help from [Life Alert]. Everyone who lives alone should have [Life Alert’s] service without a doubt. Thank you.



09/22/2016

My father fell because he was dizzy. My daughter went to check on him. He asked that she call me or [Life Alert]. She called me and I told her to push the Life Alert button. By the time I got home, paramedics were already there taking his vitals and transported him to the emergency room.



09/22/2016

I was sitting in a rocking chair and was reaching for the bottom shelf and slid off to the floor. For some reason, I could not make my legs work to get up. I was not hurt—just could not get up. Called for [Life Alert] and rescue people came and helped me up. Felt foolish—but help was good. Life Alert kept in touch with me the whole time.



09/22/2016

My mom fell into the bathtub at night and was able to push her [Life Alert] button. Life Alert responded to my mom and notified us immediately. The ambulance was already there as we arrived. I did recommend [Life Alert] to my mom’s neighbor who also lives alone and is elderly.



09/22/2016

My mom had two emergencies. I used Life Alert to get help with the ambulance and fire department. [Life Alert] were very helpful and made the communication process easier. The information exchange was a lot faster and easier between Life Alert and the paramedics.



09/22/2016

I have severe COPD. Recently I experienced an inability to breathe and had to get to a nearby hospital right away. So, I pushed the [Life Alert] red button on my pendant. The [Life Alert] operator answered right away. I briefly explained my emergency. The ambulance was here in minutes, and I was in the ER within a half-hour.



09/21/2016

I was having chest pain of unknown origin but used nitroglycerine and called the [Life Alert] operator on my monitor. [Life Alert] had notified the ambulance and I was taken to the emergency room. The resolution was pneumonia. I do appreciate Life Alert as we live out in the country and this response was immediate.



09/21/2016

I was busy in my kitchen and one foot got tangled with the other and I slowly went down. I wasn’t hurt but I couldn’t get up! When I pressed the [Life Alert] button, [EMTs] were there in no time. I would definitely recommend [Life Alert] services to everyone.



09/21/2016

You think it will never happen, but it did. I was in town and my mom fell and couldn’t get up. She pressed the [Life Alert] button and in five minutes, the paramedics and police were in her house. [Life Alert] called me as soon as possible and my son to let us know. [Life Alert] is the greatest thing to have for peace of mind for my mom and our family.



09/21/2016

Life Alert came very fast. I had fallen on a hard floor and couldn’t move. [EMTs] got me on a stretcher and called for an ambulance which took me to the hospital. Everyone was very professional and extremely nice and courteous. Thank you so much!



09/21/2016

Very quick response when my mom couldn’t reach me, she pressed her Life Alert who quickly sent EMS out to check on her status. All was OK.



09/21/2016

I fell in the bathroom and could not get up. I also broke my left hand. This was probably the 405th time I have used Life Alert. Everyone is very nice and courteous. I have recommended Life Alert about 20 times already. I am 77 years old and feel very secure with Life Alert.



09/21/2016

I walk with a walker. I awoke to the alarm clock and went to the next room to turn it off. I have real bad balance and do not walk without something to balance me. I took my hands off my walker to get to the clock and lost my balance and fell to the floor and could not get up. Thankfully I was not hurt. [Life Alert] service was great in getting someone there to help me.



09/21/2016

Life Alert was called on February 2016. I had just brought my mother home from the hospital emergency room. We walked into the house and she collapsed on the floor and was non-responsive. I activated the Life Alert. My son and daughter started CPR. Life Alert technician stayed on the line the whole time until my mother was taken to the nearest hospital emergency room!



09/21/2016

I was pretty comfortable knowing help was on the way. [Life Alert] stayed on the line with me until help arrived, making sure the ambulance was here. Going through Life Alert, I was able to get help when I fell twice in one week.



09/21/2016

Fell back against a standing vase which shattered into a thousand pieces. Blood coming from the back of my head. Life Alert kept me calm until help arrived. I was taken to the hospital in a short time.



09/20/2016

Life Alert is absolutely wonderful. I’ve never had any bad experience with them. [Life Alert] has been very courteous and helpful in all the times I’ve had to call on them. I am extremely satisfied with them and would highly recommend them to anyone. God Bless!!



09/20/2016

On 4 April 2016, I fainted in my house. The man, who does my yard work, was waiting for his check when I fainted. The man went next door to get a neighbor. When the neighbor came, I was still unconscious. The neighbor contacted Life Alert. The paramedics came and determine I needed to go to the hospital.



09/20/2016

In early April 2016, I fell and broke my femur bone in my right leg. I inched myself to the bed in the room and called Life Alert. It turned out to be quite serious and have been in the hospital and a rest home for the last month, with the prognosis of several weeks to go before getting released.



09/20/2016

I had fallen and was not near a phone to call my daughter. I pressed my Life Alert button and they responded. [Life Alert] got in contact with my daughter and also called the emergency response unit who also came to my house and helped me up and made sure I was okay. My back-up contacts were also called so everything worked out as it showed. Thank you.



09/20/2016

Life Alert called me at home and informed me that my mom had fallen and bumped her head. [Life Alert] also notified me that my brother was there with her and that they had called 911. When I got to the emergency room at the hospital, the doctor informed me that mom had a stroke. Life Alert was courteous and very helpful. Thank you so much.



09/20/2016

When I called Life Alert my sister was immediately contacted. The ambulance was at my home in less than 10 minutes. I was very impressed with [Life Alert’s] service and won’t hesitate to call again if I need to. Thank you!



09/20/2016

I was having discomfort in my chest and light-headed, fainting feeling. I called Life Alert. My problem had been getting worse. It turned out to be low pressure and I needed a change of medicine. Life Alert was wonderful.



09/20/2016

Fell on front steps. Used the [Life Alert] alarm. Help arrived and took care of me immediately. [EMTs] took groceries in the house and checked me out completely. [Life Alert] called all three people on my alarm and kept in contact with me. Very happy and impressed with the [Life Alert] company.



09/20/2016

In the middle of night, woke up extremely dizzy and not able to get out of bed; so dizzy for a long time, I threw up all over myself, and the bed. I could not get to a receptacle to throw up. Life Alert did everything to get EMS to the house and I was transported to local hospital where I was admitted for 36 hours.



09/20/2016

I fell early in the morning and my husband was still asleep and could not hear my calls. I had hit my head and I though I broke my arm. I called Life Alert and they responded immediately and help was on the way quickly. My children slept better knowing I have Life Alert.



09/19/2016

This call was due to a situation where a family member placed my mother in an unsafe situation that required medical and legal protection and support. Life Alert was contacted to assess my mother and [EMTs] professionally focused on assessing my mother’s vital signs. [Life Alert] worked with the sheriff’s department to secure my mom.



09/19/2016

I was on my porch tripping, losing my balance. I was holding on for dear life. If I had let go, I would have fallen six feet on my face. I was on my knees, they were bleeding from the surface I was on. I thought I was not being heard as I pushed my [Life Alert] pendant, all of a sudden, [EMTs] pulled in my yard, and I was up. All was well.



09/19/2016

I have a pacemaker, defibrillator was discharging and I pushed my Life Alert pendant. Dispatcher contacted EMS and stayed on the box until help arrived. [Life Alert] has great dispatchers. Thank you for being there.



09/19/2016

I was suffering from an abdominal obstruction, April 2016. Life Alert operators were extremely courteous and helpful to me. [Life Alert] spoke with ambulance EMTs upon their arrival and information was exchanged. Always very courteous and helpful and calm!



09/19/2016

I have been with Life Alert for a few years now. I have not had any problem during any of this time. Everyone is really nice and concerned. Help arrived quickly. I am very well satisfied. Nothing negative in any of my situations.



09/19/2016

Fell in the backyard and couldn’t get up. Used my Life Alert and the fire department responded within 15-20 minutes. Just light cuts and bruises. Firemen helped me into the home and carefully checked me out. Very grateful for all assistance.



09/19/2016

My dad has since passed away, but Life Alert came to his aid several times when he fell and couldn’t get up, and being a dialysis patient he was also bleeding. We all felt very secure knowing he had this service.



09/19/2016

My mother woke my husband and me one morning. She was very confused and upset, so she pressed the button on her Life Alert pendant. My mother was recently diagnosed with Alzheimer’s. The Life Alert person sent an ambulance and they took my mother to the hospital. She was diagnosed with a severe urinary tract infection.



09/19/2016

Life Alert is a reliable and trustworthy service. They are excellent in dispatching emergency assistance as soon as the [Life Alert] pendant is pushed. [Life Alert] goes the extra mile in calling to see if your loved one is OK. I highly recommend this service.



09/19/2016

I dislocated my hip and was able to get to the side of my bed. I contacted Life Alert. The dispatcher took over from there. [Life Alert] stayed with me online until paramedics arrived and then they talked to the paramedics. [Life Alert] was very kind and calm.



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