40,539

  Happy Customer Testimonials

  (since 7/3/2008)
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06/14/2019

My 95 year old mom fell and Life Alert was very professional and kind in dealing with the stressed caretakers. We could have not done what we did for my mom without your guidance and support. I have made recommendations to many others. Thank you for all you do and knowing we can count on you.



06/14/2019

I’ve used Life Alert twice. Both times, I was outside or in the garage without my cell phone handy. Thanks to my Life Alert, I received help within a few minutes both times. Thank you.



06/14/2019

I was badly injured when I fell through a floor-to-ceiling glass window. I could not get up, but luckily, I had my Life Alert around my neck, as I always do. I used it. It summoned a women at your facility and all I did was call out “help!” She summoned the local paramedics to my home. They were, as always, so kind and caring. They helped me up, took me to the local hospital ER. Everyone was so kind, caring, soothing, and helpful! Thank you to all.



06/14/2019

My mother fell and couldn’t get up – just like on the commercial – and so she pushed her Life Alert. EMS was at her home before I was. Nothing broken, but sure glad we had Life Alert! Excellent customer service!



06/14/2019

I fell on 3/20/19, I used my Life Alert button, they called the ambulance quickly and I was taken to the hospital. Without Life Alert, I could have been on the floor for hours. I broke 4 ribs.



06/14/2019

I fell on a moving treadmill. As a result, my skin on my right leg was torn and pulled from my knee to my ankle. It has been 5 weeks, I hope it will be better by the end of July. My bandages are changed daily and I go to the doctor 3xs a week. Life Alert was right there within minutes.



06/14/2019

I had severe abdominal pain on 3/16/19 + 3/17/19. On Monday, 3/18/19, I called Life Alert. While the Life Alert operator was talking to me, she said, “Help is on the way.” They arrived very quickly. The fire truck first, and then the ambulance. All my vitals were checked, and questions were asked. I could not have asked for any better care!! Life Alert has always been there for me! P.S. I had colitis and was in the hospital 4 days. Thank you!!



06/13/2019

I have a “Life Alert” that I wear all of the time. My daughter got it for me after a fall, but nothing compares to what happened to me recently. I felt sick one night and thought I would go to the kitchen for a snack that might make me feel better. I did have trouble getting out of bed, so I used my walker. I had difficulty getting to the kitchen, and completely collapsed when I got to the kitchen. This is what went through my mind… “It is Friday, and my son will not come by until next Wednesday.” There was no way I could get up or even crawl, so I pressed the button on my Life Alert. They came, they found my key, got into the house, and then they took me to the hospital where I recovered after several days. They kept me informed the whole time as to where they were, they were so very kind to me, they informed my daughter and son, and everything went very smoothly. I feel I would have died without the Life Alert. Thank you so very much!!!



06/13/2019

I had to push my Life Alert button because I thought there was a prowler at my house. I am 96 years old. They were prompt and stayed on the line with me until city police showed up! I feel safe with Life Alert!



06/13/2019

I woke up in the middle of the night with severe chest pain, because I have heart trouble and COPD, and I live alone. I remembered my Life Alert and decided to use it. The response was immediate and very courteous. They called 911 and stayed on the phone until medics came. I ended up in the hospital with pneumonia and pleurisy.



06/13/2019

I was very sick, I was having stomach pain and I was blacking out. I called for help with my Life Alert and they got me help right away and stayed on the line until someone got to me.



06/13/2019

I had fallen and couldn’t get up by myself. Life Alert responded quickly to my signal from the pendant, and fire and rescue arrived in about 5 minutes. This has happened 4-5 times and I’ve learned not to feel too embarrassed. What a wonderful service!



06/13/2019

My father fell in the bathroom and was unable to get up. He used his Life Alert and EMS was dispatched. Thankfully, he was okay. They were able to get dad up and check him out. He was fine. Thank you. Your service has been excellent.



06/13/2019

On January 1, 2019 at about 10:00am, I could not breathe and I had a terrible pain in the middle of my back. I pushed the Life Alert button, told them my problems and in a short amount of time the EMT’s arrived at my house. They tired nitro pills under my tongue but they did not help. They knew I needed help and soon I was on my way to the hospital, they used sirens and lights, took about 10 minutes from my home to hospital. Doctor put in a stent, needed only 1, without Life Alert I could have died.



06/12/2019

Used Life Alert while out on an errand with daughter – pain in jaw – EMT came, took me to hospital ER, first time using while away from home, very pleased with service. Incident on April 9, 2019 – at home started with pain in jaw again pressed Life Alert after taking 3 nitro and no relief – EMT’s came in a timely manner and proceeded to hospital ER, upon arrival relief of pain. I get this as I become stressed for some reason. I am trying not to get stressed. Again very pleased with the service.



06/12/2019

Life Alert has been very helpful. They called me to let me know that my uncle had pushed the help button. They ask how long would it take me to get to his house and that the ambulance and fire department would meet me there. My uncle really likes your services.



06/12/2019

Life Alert was called when [husband] was having violent muscle spasms in his legs and was not able to get out of bed or walk. Since he had just started a new medication, I was afraid he was having a bad reaction. The EMT’s were able to get him out of bed and to the bathroom. At that point the spasms had stopped, so he was not taken to the hospital. Life Alert managed the situation well in helping with contacting the EMT’s.



06/12/2019

The first time I used Life Alert I fell in the bathtub and hit my head. If it wasn’t for Life Alert and their help, I could lay in the tub for at least 3 days. I do not see my children every day. The three other times I needed them they sent help right away.



06/12/2019

I fell in my doorway. I have had many falls that always got up using a lazy boy chair. This time I decided to use Life Alert, and now carry the gizmo for service outside the home. It has given me more confidence knowing I can call the fire department with Life Alert.



06/12/2019

I fainted and fell on the kitchen floor; I was able to push my Life Alert button. The attendant came within 5 minutes. He picked me up and sat me in a chair, he was very courteous and helpful. I am so thankful that I have Life Alert. I could recommend it to everyone.



06/12/2019

My chair with rollers tipped over and I fell to the floor. I was unhurt but cannot get myself up. The [Life Alert] staffer stayed with me and kept me updated about how soon someone would be there, even told me when my daughter would arrive. Emergency crew was also great and understanding.



06/11/2019

I fell when exiting my bathroom about 10pm. I pushed the [Life Alert] button because I couldn’t get up. In a short time, the firemen came followed by medics. I was transported to the hospital. I was weak because of influenza A and other ailments. Spent 4 days in the hospital and 10 days in rehab.



06/11/2019

I had fallen, pressed the [Life Alert] button on my lanyard and was contacted right away. The representative asked a few questions, contacted the EMT’s and stayed on the line with me to calm and reassure me. She spoke to the medics and, within the hour after I was assisted, she called me to confirm I was still ok. I am very impressed and grateful.



06/11/2019

I fell and needed help to get up. I was trying to pick up pills off the floor. I used my Life Alert button and they were here soon. Got a follow-up call the next day to see how I was. Thank you, Life Alert, and EMS.



06/11/2019

Life Alert was very attentive to my situation – stayed on the line and let me know step by step what was happening, and stayed with me until the ambulance and crew arrived.



06/11/2019

When I woke up Wednesday morning, I could not get out of bed, I tried several times and couldn’t. I started having trouble breathing, so I called Life Alert, they answered and said someone would be there ASAP – they called my neighbor and my son. Thank goodness, they came, got me up, and stayed until they were sure I was ok.



06/11/2019

One morning in December, something was going on with me. I did not know what was going on so I pushed my Life Alert and they came right out and took me to the hospital. Guess I was having a heart attack and my heart doctor said if I hadn’t had my Life Alert I could have died. I live alone too and it is so good to know as soon as I push it somebody will come out and help me, and they all are nice.



06/11/2019

Although I have had Life Alert for years, I have never had to use it before now. I had come home from rehab the day before on a walker for the first time. I bent over the walker to pick something up and the walker tipped over with me in it. I was not injured but I could not get up. Life Alert was here in no time and had me back on my feet. I did not have to go to the hospital and I was very grateful for their help.



06/10/2019

My father fell when no one was with him and pushed the Life Alert pendant. EMT’s were dispatched immediately. He had help very quickly. A few days later we needed to get him to a hospital and called Life Alert – EMT’s arrived very quick. This was much more pleasant and efficient then calling 911.



06/10/2019

Within the last 6 months, I’ve had to use Life Alert 3 or 4 times. The last time I did, it was within 2 days of one another. The second time I went to hospital, I did not feel real sick, but found out I had the flu and pneumonia on top of the UTI and I was dehydrated.



06/10/2019

My dad and his friend were coming home. His friend was walking him up to the door, when the friend collapsed and caused my dad to fall. Dad pushed his Life Alert who called the ambulance right away. Dad was not hurt just couldn’t get up. They had to transport his friend to the hospital. Life Alert was valuable to get the ambulance there as soon as possible.



06/10/2019

Husband was vomiting and then he started vomiting blood – quite a lot. A very scary situation – hit Life Alert – they responded and stayed on line until the paramedics arrived. They kept notifying me throughout of the location of ER responders and kept updating until they arrived – thankful that they were on the phone with me until help arrived. This is encouraging to know I can push this button for many situations.



06/10/2019

My mother fell 4/8/19 with a broken right wrist. My mother was alone. Life Alert notified emergency personnel and transported her to the hospital. Life Alert notified me about her disposition and my cell number was called. I met mother at the hospital. Great job Life Alert. Thank you!!



06/10/2019

3/19/19 at 4am, I fell out of bed! Paramedics put me back in bed. At 7:30am that same morning, I had extreme pain going up my legs and fell, apparently fainted from the pain, resulting in an injury and transported to the ER. Both times my family was contacted. On 3/15/19, I again fell in the am. I asked Life Alert not to contact my family, as I was not injured. They complied. I have since been diagnosed with neuropathy.



06/10/2019

Within 10 minutes, 8 men were here in my living room, giving him [husband] CPR with all kinds of equipment. They were all serious, cooperative, helpful, and caring. He was transported to ER quickly and efficiently. We have used Life Alert several times. It enabled me to leave the house for extended periods of time. Thank you for everything.



06/07/2019

Life Alert called an ambulance so the paramedics could help me up. They also called each of my three daughters to let them know what was happening. After the paramedics left, Life Alert called my daughters back to let them know I was ok.



06/07/2019

It is such a great feeling to know help is just a fingertip away. Life Alert is always on call, just a push and help is on the way. If help is needed, Life Alert is on the way and they stay with you as long as it takes.



06/07/2019

I fell. When I fall, I can’t get up. I called Life Alert and the fire department came immediately. They wanted to take me to the hospital to see if I was hurt, but I assured them that I was okay and they left.



06/07/2019

Woke up ok, but started feeling weak and breathless. While it didn’t improve and eyes didn’t focus, I waited awhile to see if it would improve, but because I was anxious, I called [Life Alert]. Immediate attention, friendly, warm, helpful staff from home to the emergency. Good Care!



06/07/2019

I had cramps in my legs and feet, and couldn’t stand the pain any longer. I didn’t want to call Life Alert but I had to get help. I called Life Alert and they got in touch with the ambulance. They were here within five minutes.



06/07/2019

My mother was having dizzy spells and was unable to get out of bed without losing her balance. Possibly (vertigo) ear or reaction to medication. Life Alert was alerted and within minutes emergency services arrived. My mom was transported to the emergency room where she was treated for her symptoms.



06/06/2019

My blood sugar went up over 400. Life Alert called the emergency people, and they were at my door in seconds. Life Alert gave all my medical history to the medics. Then Life Alert called my son and daughter and gave them all the information as to what happened, when the medic arrived on scene, when they were on the way to the hospital, and the name of the hospital they took me to.



06/06/2019

I wasn’t feeling well for a couple of days. Thought I was allergic to a medicine the doctor had prescribed. I was getting sort of afraid and finally hit the [Life Alert] button. The help arrived and took me to the ER. Your people alerted my family and they arrived. She (the lady who answered) stayed with me on the phone until help arrived and was very nice. Thank you.



06/06/2019

The Life Alert representative was calm and professional. Life Alert called twice during our loved one’s emergency and were informative and supportive.



06/06/2019

Life Alert called for ambulance before I could explain in full about my health issues. I liked that. I stayed on the phone with Life Alert until help arrived. They then spoke to a paramedic regarding drugs I’m on, etc. Life Alert called my contacts.



06/06/2019

I fell on my concrete driveway – slipped on rocks and ice – when getting mail. Could not get up. Used Life Alert necklace and fireman came very quickly – they contacted family members and helped me into my home – after being sure I was ok. Life Alert contacted all on my list and called me later to make sure I was ok, and I am very satisfied with the response. P.S. I was hurt worse than I thought, but followed up at urgent care and with my doctor. Thanks so much.



06/06/2019

My emergency was I got out of bed to get to the bathroom and took my walker as I always do. However, the walker slipped out from under me and I fell to the floor on my belly and peed all over the floor. I could have died. However, they said they have seen it all so don’t feel uncomfortable. They asked me if I was hurt. I knew I was not. They then got my bed sheet and wrapped it around me under my arms and around my bed and got me up on my feet to my surprise. God bless them. I put them in my prayers every day. Thanks for Life Alert, and God bless all of you.



06/05/2019

I slipped and fell hard on my left hip. I’m 77 and was afraid to move. Pushed my button and Life Alert was there quickly. They called EMT’s, and in less than 10 minutes, I was up and in my wheelchair. They saved me again.



06/05/2019

We have called twice in the last couple of months; both times, I passed out. Life Alert had someone at my home very quickly. They stayed on the line with me and then spoke to the EMS when they arrived. They called back after the event to check on me.



06/05/2019

If it were not for Life Alert, I would not be alive today. Several times, I have fallen and could not get up. Life Alert is certainly a lifesaver and I would recommend anyone living alone to have one. It is truly a lifesaver.



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