I experienced a fall and was unable to get up. The Life Alert operator was extremely professional, friendly, and kept me at ease until a family member could get to me. The operator stayed on the phone the whole time to make sure I was OK. She called me back later that evening to check on my wellbeing. Excellent.

Z.B., Chicago, IL

I was assaulted and robbed the morning of June 14. I’m so thankful I chose to push my Life Alert button and ask the operator to call the police for me rather than calling 911. Holding a phone is difficult and she stayed on the monitor with me until the police arrived. I’m very grateful.

R.Z., Lancaster, CA

As I remember, something - it may have been my blue jeans hem - opened up a varicose vein on my leg. The blood spurted out with a vengeance. I tried unsuccessfully to stop it with one hand while I frantically called Life Alert with my button. The verbal response was immediate. The Life Alert telephone responder stayed on the phone with me while [EMS] was en route. Life Alert probably saved my life. It is worth every penny that I pay for it.

M.A., Port Orange, FL

I fell and couldn’t get up. Cuts and bruises pretty bad on my left arm and chin. Life Alert was very prompt, very professional, very nice and friendly. [EMS] did a wonderful job. Everyone was very nice, showed high respect and care for me. May God bless them all.

S.P., Rocky Mount, NC

Mother fell in her dining room- tripped- and hit her elbow (left) on the dining room table. She pushed her Life Alert button and staff responded immediately. They called an ambulance and then contacted me. I was just next door and arrived before help came. I was able to talk to your operator and comfort her. I let in emergency crew and they determined she had an injury to her elbow and transported her to the hospital.

D.I., Bethany, OK

My husband fell and could not get up without assistance. Life Alert representative was in contact with me until EMT’s arrived and then checked with them. After EMT’s checked him out, he was ok except for a few minor scrapes, and he didn’t want to go to hospital – so they left. Later, the Life Alert representative checked with us that he was okay and then notified our children that everything was okay.

K.E., New Providence, PA

[Patient]’s blood pressure went too high (210/100). She called her daughter who came over to her house. She pushed the Life Alert button and the paramedics and fire truck arrived at [Patient]’s house within five minutes of notifying Life Alert. [EMS] was very punctual and professional in safely transporting and caring for [Patient]

D.A., San Tan Valley, AZ

Life Alert saved my life! On June 17, 2019, I had a hypoglycemic episode. I was almost unconscious when I awoke and was barely able to press my necklace alert button. Life Alert notified police and my contacts. A county sheriff responded to Life Alert’s instructions on how to enter my locked house. They found me, notified ambulance, and got me to the hospital ER rapidly. I had my Life Alert only two months and I am so glad I decided to get it.

O.W., Holdenville, OK

I fell near my office desk and hit my knee on the floor and my head on the wall. I couldn’t get up. I pressed my [Life Alert] button and within 10 minutes the ambulance was at the door. They took me out to the ambulance, which took me to the ER.

R.R., Rockville MD

I needed to go to the hospital. Life Alert called 911 and stayed on the line until they came and called the person on my contact list.

C.W., Spokane, WA

My experience was amazing! I was panicked and embarrassed by my fall. The [EMS] crew that arrived were comforting and assuring. I am so happy I changed services and highly recommend Life Alert.

M.B., New Smyrna Beach, FL

Got up, slid out of bed. Could not walk. Could not use left leg. All of this due to a minor stroke. Pushed [Life Alert] button on wrist bracelet. Operator stayed on the line with me until help arrived.

B.A., Port Walton Beach, FL

My mother fell in her apartment and couldn’t pull herself back up. She then pushed her button. Life Alert responded and contacted the emergency responders who then came to her aid promptly. She denied being transported to the hospital. She only suffered soreness but is doing just fine now. Thank you!

I.B., Osceola, IN

Called [Life Alert] to get help, and they stayed on line until help arrived. Then [Life Alert] called to check and make sure all was OK. I have had Life Alert for years. Won’t give it up.

E.K., Salisbury, NC

I fell in my house late evening on June 14th. I was unable to reach my children by phone. So pressed my Life Alert button, the EMT’s came almost immediately, got me up, and carried me into bed. I wasn’t badly hurt, but getting me up off the floor was easily done because of Life Alert

J.A., Sunnyvale, CA

On June 15th at 2:00 PM, I had pains in my chest so I immediately called Life Alert and emergency arrived within 20 minutes. Life Alert staff stay on the system with me until help arrived. The staff was courteous and passionate while speaking to me. I am well satisfied with Life Alert!!

J.R., Ocala, FL

On July 11, 2019, my wife had a grand mal seizure. I called Life Alert for help. It wasn’t long before medics were here to help her. The hospital staff did a fine job helping my wife. We will always be grateful for all you do. You will always be blessed by everyone.

C.B., Upper Darby, PA

I had fallen and couldn’t get up. There was no foreseeable injuries (which was great for me and unusual) just needed a lift off the ground by two strong paramedics. The agent I had was very courteous as all the staff are. They talked to me until the paramedics got in and then they spoke to the paramedics, as well as informed my contacts. I’d definitely recommend Life Alert to anyone who needs someone immediately to help them!

D.E., Orland Park, IL

My auto broke down in the church parking lot. Life Alert helped me contact [roadside assistance] and stayed with me until I got help.

R.G., Daytona Beach, FL

I am handicapped by a very bad knee, but unable to have surgery due to kidney transplant surgery. The surgeon is reluctant to do knee surgery because of possibility of infection. I have difficulty walking and cannot bend my knees to help myself up. Recently I fell, had my [Life Alert] wrist monitor on, which I wear all the time. Notified Life Alert, they sent help quickly, and [EMS] helped me up in minutes. I am very pleased with the service and how quickly they responded.

R.G., Louisville, KY

[Patient] fell 3x and was unable to get himself up. Life Alert was called and [EMS] promptly came and lifted [patient] off the ground. They have always been helpful and courteous. Thanks to Life Alert he is still able to stay at home.

F.F., Martinsville, IN

Fortunately my emergency turned out to be not too serious. But there was no way I could have transferred myself to the hospital. The woman from Life Alert was fantastic. She kept checking on me and assuring me that she wouldn’t hang up until the ambulance came. She stayed with me. Both sons were called immediately. All in all a comforting experience.

D.S., Germantown, MD

Blood pressure with head ache becoming increasingly frightening. Dizziness and pain made me think I was having a stroke. Life Alert was called and they responded within a few minutes. [EMS] took me to the nearest hospital where they kept me for three days.

L.B., Hyattsville, MD

I developed severe back pain and did not want to go to ER and sit there for hours - pushed the [Life Alert] button and very soon the ambulance and a fire truck arrive and took me to the ER promptly.

D.H., Roseville, CA

When I called Life Alert I was pulling a weed in the backyard which proved to be very strong and I started to fall backwards but caught a patio chair, which helped break the fall, so I ended up with bruises. The paramedics were there in 10 minutes and were really great and so was the Life Alert dispatcher that helped.

D.K., Chandler, AZ

I slipped on a glass of juice I dropped and fell into it severely cutting my arm and hand. I pressed my Life Alert around my neck. The meals-on-wheels lady came in and seen me. Then called Life Alert and they said [EMS] were on their way. Several firemen and police showed up shortly after. I was transported by ambulance to the hospital where I was told I fractured my right hip.

M.C., Essex, MA

On May 7, 2019, I experienced a fall in my home. The call to Life Alert was answered quickly and with sincere concern. Life Alert remained on the line with me, reassuring me that the EMT’s were on their way. Very comforting!

J.G., Waynesburg, PA

Very helpful - my dad has a speech issue - gave him a better way of communicating with clapping! We have power outages during monsoons - makes it a lot easier for him. Thank you!

J.M., Chino Valley, AZ

I fell. I pressed my Life Alert button, I was asked what the problem was. I stated what happened. I was told help is on the way. In no time I was lifted off the floor. The two people made sure I was fine. Then they left. Always helpful!

C.F., Baltimore, MD

My wife fell onto the floor and broke two bones in her right foot. She used her wrist call alert to contact Life Alert. Life Alert notified EMS and medical transport to the hospital ER.

M.P., Tampa, FL

I fell down in my back yard while walking my dog. I pushed my [Life Alert] button because I could not get up. After a few minutes, I started crawling towards the house and [EMS] were there shortly. They were very kind and asked how I was. I wasn’t hurt at all; but I was glad they came.

C.S., North Fort Myers, FL

I had a bad cough for several days, in the middle of the night on the third day I had trouble breathing and was having chest pain. I thought I was having a heart attack. I called Life Alert for an ambulance and had one arrive within 10-15 minutes. As it turned out, I had pneumonia and a lung virus. The Life Alert operator stayed on line until help arrived.

R.K., Wright City, MO

I fell in the bathroom and couldn’t get up. I’m very hard of hearing and wasn’t sure that I was being heard, but help came and I was very thankful that Life Alert was there to get help for me.

A.M., Fort Huron, MI

I went to get in bed. Somehow I ended up on the floor. I couldn’t get up. Thank god for Life Alert. I was unable to get to the phone. I pushed my [Life Alert] and help was on the way! I love Life Alert.

S.B., Buena Park, CA

Mom fell backwards off 2nd step - hit her head - Life Alert got rescue there in a timely manner to help her which she received four staples in her head. Very comforting to know help is on the way with a push of a button - especially since she was on her back step and we heard Life Alert on the speaker clearly.

N.W., Falmouth, MA

Life Alert contacted emergency services when I had my stroke and fell in the bathroom. They also contacted my daughter who lives 45 minutes away. She was able to reach the hospital shortly after I arrived. I don’t know what I would have done if it weren’t for Life Alert.

J.D., Canal Winchester, OH

We heard mom fall in her room. It looked by the way she was laying, she possibly may have broken her hip or leg. So, we pushed her Life Alert. Staff was calm, and helpful, and stayed on line with us until help arrived. Thank you so much!

H.M., Canfield, OH

My wife fell full front forward on our back patio. We had just joined Life Alert only a week or so earlier. She was bleeding heavily from the right eye and her right arm. [Pressed] Life Alert, and ambulance and firefighters were there within five minutes, immediately examined my wife (who was conscious), stopped the bleeding, and got her to the nearest ER for further treatment. Life Alert was terrific.

B.S., Aurora, CO

I was walking to leave my house. When all of a sudden, I was pulled to the left and fell to the floor. I used my [Life Alert] button. The paramedic arrived quickly and transported me to the hospital. Thanks to Life Alert, all turned out well.

M.W., Mckees Rocks, PA

I started having shortness of breath and hard to breathe. I could not stand up. So I called Life Alert. I was very pleased at Life Alert’s handling of the problem. [EMS] took me to the hospital. They checked me out completely before I returned home.

R.W., Abilene, TX

I was having dizzy spells and was sweating profusely. The Life Alert operator waited on the line until someone could open my door because the outdoor key somehow disappeared. He again waited on the line until First Responders and the ambulance had transported me to the hospital.

C.F., North Branch, MI

My mother fell in the kitchen and as she knows pushed her [Life Alert] button! She wasn’t hurt, dispatcher reacted very quickly, mom was able to answer her questions! Thankfully mom requested for dispatch to call [fire department] to come out and help her up! Thankfully all went well. My mom and I are so grateful to all at Life Alert! Great people!

M.D., Riverside, CA

My husband tripped on a blanket and fell. Life Alert was there in no time. I was at work so the EMT’s helped not only my husband but calmed our dog who is protective. Thank you so much for the peace of mind that I have while I work.

J.E., Southmont, NC

I fell in my yard, pushed [Life Alert] button that I wear around my neck. They called an ambulance, it was here in 20 minutes. Took me to the hospital, nothing broken, just bruised.

F.A., Batesville, AR

My mother collapsed on the bathroom floor. Life Alert immediately responded when she pressed her transponder. The rescue squad and my sister arrived in minutes. At the hospital she was diagnosed with dehydration. She was re-hydrated and sent home feeling fine. Thank you!!

D.B., Culpeper, VA

I am 93 years old and got tangled up in my kitchen with my little dog, and fell flat on my face on the tile floor. I had both hands full of dog food so was not able to fend off fall at all! I found myself sitting amid broken dishes - stunned. Was afraid to try and get up - but remembered I had Life Alert on and called for help. Four nice young men came, picked me up, and took me to the hospital. Forever grateful. Young men put a neck brace on me before moving me. One of the men fed my dog for me. So grateful for service!

D.D., Fort Myers, FL

My mother fell while outside in the courtyard. She pressed her Life Alert button when she realized she was unable to get up on her own. Life Alert contacted the paramedics who promptly took her to the hospital emergency room. Thank you for your assistance!!

M.T., Los Angeles, CA

[Patient] fell and broke her hip and femur. Staff was excellent! Stayed on the line until ambulance and firemen were there assisting. Thank you!

A.P., Menifee, CA

I am a hemiplegic who was falling out of bed. I used my Life Alert for the first time with a very positive outcome. Your staff was very supportive and advised me of the status of help until it arrived. I was falling out of bed which would have left me injured for sure. Thanks, Life Alert, for the kind support. I feel I have a friend who cares and can really help.

S.L., Wilmette, IL

I called to my boyfriend, when he didn’t answer and found him on the kitchen floor in a pool of blood and vomiting more blood. He was not conscious. I pushed my Life Alert button and immediately they had the EMS on the way. You saved his life. Thank you.

J.B., Eugene, OR