39,562

  Happy Customer Testimonials

  (since 7/3/2008)
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11/21/2018

I had an attack of Sciatica. My right leg went out from under me and I landed on my knee. Couldn’t stand on my feet, so I pressed my Life Alert button on my wrist, and EMS and firemen came to my rescue. Took me to the hospital and I was fine.



11/21/2018

I live alone since my husband’s death a year ago, so when I experienced symptoms of a stroke I hit the [Life Alert] button on my pendant and was so glad to hear the operator. I had help within six minutes. Everybody was professional and extremely kind. A big thank you to a great organization!



11/21/2018

Unsure of date due to extreme back pain that day. I do remember the operator was on phone all the time. I did end up in the hospital for emergency operation on back. In all my pain, it was a relief to have that voice on the Life Alert monitor. Thank you for being there. Now home and recovering.



11/21/2018

Fell – pushed my button. First responders came within 15 minutes and helped me to my feet. I was not injured – just unable to get up without assistance. Life Alert has been very helpful and I am so thankful to have it.



11/21/2018

I fell on the floor and couldn’t get up. Life Alert was called and in just minutes help were to my home, and picked me off the floor. I hurt both legs and had to go to the ER at hospital. I had to have both legs x-rayed. Thank the Lord nothing was broken but I did get a great big size of an egg bruise right away.



11/21/2018

The Life Alert staff answered immediately and got emergency personnel to me quickly. They also called my niece and nephew to come quickly. This is the second time I have had to use my Life Alert in the past 30 days. I am so very thankful I have it!



11/21/2018

My mom pressed her Life Alert neck chord for help as she felt she couldn’t breathe well. Life Alert called us 3 daughters and kept us well informed on her condition and paramedics actions. They gave updates as well. Wonderful 5 stars and thumbs up!



11/20/2018

This was just one of my regular falls, except this time I fell backwards instead of forward. I was cleaning my shower and lost my balance upon straightening up. Plus I was 2 rooms away from the receiver and in a tight area with a door in the way that I couldn’t get by. I explained all this to the [Life Alert] operator and they sent the paramedics – fast help getting up on my feet.



11/20/2018

I have fallen several times – Life Alert was always there and helpful. I tired another cheaper company – was hung up on and my daughter received notifications at work several days later. Needless to say, I went back to Life Alert and have always been satisfied!



11/20/2018

My sugar bottomed out and my daughter pushed the button to call for help. A Life Alert operator stayed with her the entire time until the ambulance arrived asking questions and keeping her calm.



11/20/2018

The Life Alert operator stayed with me until help came. I woke up in the morning I could not walk on one leg (left) without excess pain (knee was very swollen). The ER doctor took out 50cc of blood out of my knee. I am very happy with Life Alert, good response, and mostly someone (operator) stayed on the machine till help came.



11/20/2018

My mom slipped in the shower, fell backwards and hit her back and head. She pushed her Life Alert button and immediately there was someone who answered. She told them what happened and they called emergency personnel. Life Alert then called myself and my brothers. By the time I/we arrived, the paramedics where almost at my mom’s house. The Life Alert person stayed on the phone with me the whole time until paramedics arrived. Which was just shortly after we got there. Life Alert has an amazing team of individuals who work for them! Thank you!!



11/20/2018

Around midnight I fell in my bathroom and couldn’t get up. Pushed Life Alert – their operator immediately answered – and I told her what happened – firemen were walking in my door within 6 minutes. Thank you, Life Alert.



11/20/2018

A pill got stuck in mother’s throat. She felt like she was choking and couldn’t get air through her mouth. You (Life Alert) called 911 and the family to notify them. Great job and well appreciated.



11/19/2018

My dog and I were watching a squirrel (but I should have been watching the dog) while on a walk. The next memory I have was the ambulance was there within 5 minutes – and knew where to take me. All I needed to be concerned about was the safety of my dog, Murphy. My neighbor is with the county fire department, kept me calm and took my dog until one of my friends could collect him and see him safely home. Everything went off as it should. I was back home 4 hours later with 32 stitches, later healed. Great praise for Life Alert who made it possible!



11/19/2018

My mom had fallen due to weakness in her right knee caused by a small TIA. Paramedics were here within minutes and they rushed her to the hospital, thanks to Life Alert’s immediate response.



11/19/2018

I have had to call Life Alert on numerous occasions and have found them to be very prompt and efficient in what needed to be done. It is well worth the monthly fee as I have called them many times.



11/19/2018

I fell as I was stepping out my front door August 17, Saturday Morning. I had my Life Alert necklace around my neck and I pressed it for help. They came right away from the fire station. Was I glad I had Life Alert!!! Thanks a million!!! PS: I broke my left hip – surgery Sunday with a stainless steel ball. I had a lot of therapy!! Walking very well with smiles!!



11/19/2018

I went out on my front porch to get the mail. My left knee gave out and I fell down and couldn’t get up. I pressed my Life Alert button and spoke to a person on the monitor. A fire truck soon drove up with four men in it. They helped me to my chair in my living room and phoned my daughter who came over to be with me. After a nap I was ok. I am 93 years old.



11/19/2018

I am an 84 year woman with a heart disease. When I fell in my bathroom, I was so afraid. I could not get up. Fear gripped me and made me very nervous. My door was locked; how will I let them in? I greatly appreciate the person on the phone who was very kind and let me know help was on the way. Your staff did a wonderful job. I appreciate Life Alert, it’s one of my greatest blessings. My thanks to everyone.



11/19/2018

My husband fell coming from the bathroom to sit in his recliner chair. I was unable to get him up so I called Life Alert. The dispatchers were very helpful and help came right away.



11/16/2018

My husband was in the backyard with his walker and he fell. I was inside and did not know. He called me but I didn’t hear him, so he pressed his Life Alert. The inside monitor came on and I immediately realized what had happened. I pressed cancel and went outside. Life Alert called us to check with us about what happened and waited while I tried to get him up. I wasn’t able to get him to his feet and told Life Alert. She asked me few questions and we decided to call 911. She told me they were coming and stayed with me until they did. She talked to one of the firemen. There was a follow up call later. I really felt we had been taken care of and the stress of the whole situation was greatly lessened. Thank you.



11/16/2018

[Life Alert] stayed on the line with me until the EMT’s arrived. Later they called all of my contacts and told them my situation and said they would call them back when they knew my condition. I didn’t know they did this, but I was grateful and my contacts were as well. Thank you!!



11/16/2018

I notified Life Alert that I was dizzy and weak and needed immediate help. An ambulance arrived within five minutes and after checking vital signs, transported me to the hospital ER. My family was notified all along the way.



11/16/2018

I had fallen, couldn’t get up! I worked my way out to the back porch where a handicap rail is, but still couldn’t get up. I pushed [Life Alert] button on neck alarm, but could not hear a respond and was too far away. After few minutes, I was called on my cell phone. I managed to keep it in my packet. I was assured help was on the way. Call was returned a few minutes later, sweet voice on phone. Help arrived shortly. Thank you!



11/16/2018

I fell and was unable to get myself into an upright position. Within minutes of pressing my Life Alert button there was a person talking to me from the Life Alert box in another room. His help alerted the fire department and help was here within minutes. Thank you for your help and courteous responses to my needs!



11/16/2018

My daughter, who is now living with me, has a lot of health issues. On this day she was having chest pains and pain down both arms. She was taken to the hospital and was hospitalized for 6 days. I was very scared but, the lady from Life Alert stayed on the phone with me the whole time. I was very thankful for this.



11/16/2018

I was in the restroom and had fallen, was able to get into a sitting position. Unfortunately, I have no strength in my legs. I was home alone and was unsure how I would be able to stand up. As embarrassed as I was, I called Life Alert. Treated with utmost respect. It seemed that immediately they were at my home. Thank you. God Bless your help!



11/15/2018

My glucose dropped to 35. I was very confused, felt very light headed. I went to fridge to get some juice and got confused couldn’t remember what I was there for, so before I passed out I got to living room, laid down, and pressed my button for Life Alert before I passed out. Last I heard was the call from Life Alert from the main big unit and then red phone. Was too far gone to respond. The ambulance and paramedics from fire department used my lock key to enter my house. They did EKG, and insulin to wake me up on my hand. Life Alert contacted my son and daughter and called my brother who lives close by. This is my 4th episode with low blood sugar. Thank God for Life Alert and the fire department – I owe my life to all! They told me I did what I was supposed to do. Have a key box on my door and second push Life Alert button. Thank you, Life Alert. My son got the unit for me because I live alone! Have a pacemaker/deliberator and have a machine that monitors my heart 24-7 so I’m well taken care of – so glad!!



11/15/2018

My mother was home alone, I was at my doctor’s appointment. Mom was shaking and sick. She pushed her Life Alert button and was sent help immediately. You have a wonderful program and all elderly or sick ones should know about your prompt and courteous response in a matter of minutes.



11/15/2018

While feeling extremely cold, my son realized I was quite hot. Heart attack seemed probable, so son pushed my button – the person at Life Alert was quickly responsive. What seemed like less than 10 minutes, an ambulance and several caring people whisked me off to the hospital. Apparently, a serious infection. A few days in the hospital, lots of antibiotics – and I’m home. Thank you!!



11/15/2018

[Sister] fell, broke her hip and was unable to move. By pressing her Life Alert button she was able to obtain help and an ambulance. Life Alert also contacted her stepson who was able to notify the rest of the family of the situation. Before the ambulance left her house someone was already present to accompany her to the hospital. Thank you!!!



11/15/2018

I tripped over the laundry cart as I was taking food into living room, and food flew all over carpet and I laid there. I called Life Alert and they helped me up and even cleaned up and asked if I wanted to go to ER. I said no, I signed a paper and they said if I changed my mind they would come back in 5 minutes. Very excellent manners and respectful.



11/15/2018

My handicapped brother fell on his front porch and broke his hip. He was alone at the time and praise God he had Life Alert. He pressed the button and Life Alert responded immediately. They dispatched EMT’s to his apartment and he was taken to the hospital. He is recovering fine now after his surgery. Thank you so much. I would recommend Life Alert to all handicapped and elderly people who live alone or have to be left alone for any period of time. It does give a sense of security knowing that someone will respond right away. I cannot say thank you enough. I would hate to say how long my brother may have laid there before someone saw him and got help. Thank you!



11/15/2018

Mother wore wrong (silky) nightgown and slipped out of bed upon rising. Caregiver could not get her back up. Life Alert has always been there for our family and we are very grateful.



11/14/2018

7-27-18 Tues. I was awoken by sharp chest pains. I called for my son, told him what was happening. I then pushed my Life Alert button and was connected. The response was very quick, NYFD, NYPD and EMS all came. I was taken to the hospital where I got excellent treatment. Thank you, had stents put in.



11/14/2018

I fell down three cement steps onto the cement garage floor. I was wearing my Life Alert pendant and apparently pushed the call button for help before I passed out. The emergency vehicle was there in a very short time.



11/14/2018

My father collapsed here at home and Life Alert helped by getting an ambulance to the home ASAP. They also stayed on the unit phone with me to reassure that help was on the way, and calmed the very stressful situation the entire time my father was in distress.



11/14/2018

I fell down a flight of steps in my house and could not get up. I called Life Alert, by pressing my button, the [EMT’s] showed up very quickly. They took me to the hospital where I received 5 stitches in my head. They did a wonderful job.



11/14/2018

Life Alert staff was very responsive. They stayed online while emergency service arrived and during their assessment. They notified all family members on the list. I obtained this system for my mom this was one of the best decision made for an emergency alert service for my elderly mother.



11/14/2018

When getting up from a chair, fell backwards bumping back of head on end table. Because I take a blood thinner I was transported to the emergency room. Life Alert notified assisted living facility and family members. Life Alert did their job well. Thank you!



11/14/2018

Life Alert is fairly new to me as I have only had it for a couple of months. But I have already had to call them three times. The last time made me really appreciate them. I fell off the porch onto a concrete drive way. I had a huge knot on my head and one elbow was cut. Life Alert got the first responders here in a hurry. They got me up and to the ER very quickly. I had a few x-rays and it was determined that my injuries weren’t as bad as I was afraid they were. I had a few stitches and was released. I will and have already recommend Life Alert to a number of people. May God bless all of you.



11/13/2018

I slipped getting out of the shower. I pushed button and called Life Alert. The firemen/medics helped me up into my bedroom. My daughter and son-in-law arrived also.



11/13/2018

My dad had fallen a few times and he hit the [Life Alert] button on his wrist hand. The dispatcher stayed on the monitor until help arrived. I was very pleased. Thank you, and my dad would like to thank you too.



11/13/2018

I fell and was unable to get up. When I pushed the [Life Alert] button the gentleman responding was very helpful, and he stayed on the phone with me until help arrived. I will no longer be apprehensive about calling for help.



11/13/2018

Sudden fall off front porch of my home. Landed on stone side walk. Broke right hip. My son had arranged for Life Alert in my home. Was wearing the neck pendant. Paramedics and firemen arrived within 5 minutes. So grateful. I am alone and feel so secure having Life Alert. Thank you.



11/13/2018

My father fell and broke his femur (hip) and could not reach the phone, so he pressed his Life Alert button on his necklace. Family was all contacted and paramedics responded immediately. My father takes Coumadin to prevent heart/stroke issues from occurring. Coumadin thins the blood so dad was bleeding into his leg from the break. If Life Alert was not used he would have bled to death. He lost a quarter of his blood volume as it was! I have been singing the praises of Life Alert to everyone! Thank you!



11/13/2018

I fell in the bathroom around 3:00 a.m. – I could not get up on my own no matter how I tried to do so. I live alone and have no family so, had I not had Life Alert, I am not sure how long I would have lain there – I pressed the pendant button and, within minutes, the police came and the paramedics – I was taken to the hospital and all went well – Thank you, Life Alert.



11/13/2018

My great granddaughter was crying because her neck hurt, I didn’t know what happen, so I pushed my button and the Life Alert person responded, asked questions, and sent help. I was really thankful for the help.



11/12/2018

Fell face down on living room carpet and could not get up due to weakness in hip since surgery. Life Alert responded immediately. Thank you so much.



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