37,328

  Happy Customer Testimonials

  (since 7/3/2008)
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01/17/2018

My birthday is 5/3/26. I tell you this to let you know that I am elderly and live alone. I’ve always prided myself in being able to keep two hand-set phones on, or near me at all times. This particular time, my cell phone was on the kitchen cabinet (getting charged), and my in-line phone was in the middle of my bed and couldn’t be reached. Since it was Sunday, I was getting ready for church. I was all dressed, trying to get my shoes on. I usually sit on the edge of the bed to do this, but I was having problems, so decided to stand up. I made a mistake. My hose on a slippery tile-floor didn’t allow me to stand-up -- and down I went. Thankfully, I didn’t feel hurt and I stared to wonder, what to do? The only thing I could do was press my “Life Alert”. EMS were here. They had excellent knowledge given to them, to let themselves into a locked house and went to work. They put me on my feet, but I felt scared and shaky. Needless to say, I didn’t go to church. I, somehow must have hit my head, as I had a bruised forehead, bruised right-arm with blood, and bruised feelings. The following week I didn’t feel like going or doing anything. In fact, I felt sort of Coo-Coo. The fall has made me slower and more careful. If it had not been for Life Alert, I would have laid on the floor an hour and one-half when a caregiver was to come and take me to church. This would have been a plus, I feel. The Life Alert system worked notifying my son and a caregiver to also come. This has made me a very, very big believer in the Life Alert and I have told dozens of people. To me now, it is more important than the hand-set phones. It is impossible to always have hand-set phones; whereas, one always has the Life Alert. Thank you, lord, and Life Alert.



01/17/2018

Mom blacked out and fell, we pushed her button that she wears around her neck. Life Alert answered and got a medical response sent to us to get her to the hospital. Great Job. Thank you so very much!!!



01/17/2018

I had chest pains and I pressed the [Life Alert] button and the police came and then the ambulance to the hospital where I got help. They were very courteous and caring.



01/17/2018

I had fallen and could not get up. The Life Alert staff came within a few minutes and got me on my feet and stayed until I was fine and stable.



01/17/2018

My husband had a stroke in Sept 2014. He lost his ability to speak properly and the movement on his right side. He fell that day and I was unable to pick him up. The help arrived and helped him and me, everything went well.



01/17/2018

This last time was not a life or death call. [Life Alert] staff was very courteous like they had been many times before. They were very helpful getting me to the hospital. I always feel safe and the staff always assist me when necessary. They are asking what they can do to take care of you. I never worry about what they do and everyone is friendly and they take care of you.



01/17/2018

I have fallen out of my wheelchair several times and worked really hard to get back in and could not, so I pressed my [Life Alert] button and they were quick to response and send the ambulance; the crew picked me up and put me back in my wheelchair. They have always been so good, polite, and helpful. Great service! Thank you so much!!



01/17/2018

I live alone and got up in the night and fell. I tried to call my daughter who lives near, but neither she nor her husband answered after multiple tries. I could not get up so finally I pushed my Life Alert button. Paramedics arrived quickly but I couldn’t get to the door. Thanks to Life Alert, they were told where to find my door key and to come in. My leg was cut in the fall and they helped me up and bandaged the cut. I really love Life Alert.



01/17/2018

Fell walking from the kitchen to the living room in the hallway. Called Life Alert. Spoke with Life Alert after paramedics helped me up. They walked me to the recliner chair. I rested there for an hour and I was ok. Life Alert was kind and helpful.



01/17/2018

As soon as I mashed my [Life Alert] button we began to get service. The ambulance came very soon. After services we were called once or twice to see if we were alright and if we needed them for anything else. Thanks.



01/17/2018

On 3 different occasions my husband could not breathe in the months of August and September, 2017. [Life Alert] response was really great and we cannot thank you enough!! Your responds to his life threating medical condition was appreciated to the utmost.



01/17/2018

I fell and couldn’t pull myself up. I pushed the button, and the phone rang. I was near the phone and picked it up. It was an operator from Life Alert. She was wonderful and said help was on the way. Very soon my front door was unlocked and several fire fighters and one woman were here and helped me up. It is such a good service. Thank you.



01/17/2018

I went out to my car to go to the water class at the gym ½ hour away and my deck and steps were slippery and I fell on the last step. I couldn’t get up by myself and it was snowing, so I pushed the [Life Alert] button. I could hear my box in the house going off and help came within 20 minutes. I hurt my right rib area but could breathe ok with no pain, and I didn’t go to the hospital – they got me up in the house and I iced my rib. I have recovered very well and I thank everyone who helped me.



01/17/2018

My aunt fell in her home. She pushed the button on the Life Alert device around her neck. Everything worked as they said it would when we were considering Life Alert. The Life Alert rep. contacted 911, then called me to let me know. After my aunt arrived at the hospital they (Life Alert) called me back to let me know which hospital she had been taken to. Very effective and efficient.



01/16/2018

I cut myself on the upper right arm and, taking a blood thinner, I put a dressing on it, but it bled through the dressing. I applied another dressing, but it bled through that one, so I pressed the [Life Alert] button on my left wrist. You came on, told me to apply another dressing, and put a towel on top of it, and press down. This worked for five minutes, but I bled more. When the paramedics arrived, you told them the situation. You also told them that I was a brittle diabetic. My B/S level was 145 which is the danger zone. Alerting them to my diabetic condition, they listen to you, and injected a full tube of glucose. They then checked the B/S level, and it was 335, which put me into the safe level. The ride to the emergency room was 10 minutes, they checked it again in the ER, it was now 194. It had dropped 141 units. They couldn’t understand this, but they quickly got me sandwiches, apple cider, puddings, etc. My family told them, I was a different diabetic from all others. They bound up my upper arm, and that stopped the bleeding. Now to get the diabetes controlled was the issue. The paramedics told the ER people what you told them. They kept me for about four hours, to monitor the B/S, before releasing me. You saved the day for me. I appreciated you people. God Bless.



01/16/2018

My husband, who is blind and disabled, fell and could not get up. Life Alert was right there on the table – I did not have to search for the phone or wait for operators – Life Alert has all info needed. It makes this situation much easier to take care of.



01/16/2018

I was “out of it” too much to know – but do know I made it to the hospital in minutes. Felt very secure with my [Life Alert] bracelet on. Thank you for your help.



01/16/2018

My spouse fell on the floor in the bathroom, he was too heavy for me to pick him up. I called Life Alert and in less than 15 minutes, they came to my home. The people that came were very nice and helpful.



01/16/2018

I wasn’t able to get into bed. They were able to get me into bed and settled for the night. I had taken pain medicine and could not function very well. I am so thankful I had Life Alert. They were a blessing to me.



01/16/2018

Our mother fell and was unable to get herself to standing again. Life Alert responded right away with ambulance assist and communicated with the family until the incident was resolved. Quick and efficient service – thank you.



01/16/2018

Fell off the bed while putting on my clothes. Thankful to have Life Alert – when I call Life Alert – someone stayed on the line with me – till EMTs got to my home and got me up. Thank you!



01/16/2018

I’m 82 and alone here. I fell outside in front of my house, 1500 ft. back from any road so not visible from road or other house. No jacket on. Weak from blood pressure medicine. A friend was coming for coffee later. I didn’t have the strength in my arms to get up or crawl. Struggled until I was too weak. Pressed the Life Alert, you called my friend who didn’t answer his cell phone because he was driving. He got here and then answered his phone just as he saved me. He helped me up. Just then the emergency rescue trucks got here (which you had called. Thank you). The system worked well!



01/16/2018

I became very dizzy and almost passed out. Life Alert came to my house very fast, took me to the hospital where they discovered a serious condition. Life Alert stayed on the line with me until ambulance came. They treated me very gentle and made me feel safe. I’m so glad I have Life Alert. God bless them.



01/16/2018

My husband fell on 11/17/17. He was unable to get up, so he pressed his Life Alert button. Help was on its way. He was picked up and helped to his recliner. Everyone was very helpful and I got a call from Life Alert making sure he was alright.



01/16/2018

I was feeling terrible and freezing, chest hurt and cough. Called Life Alert 10 minutes later. An ambulance was here and took me to hospital. Diagnosed with acute bronchitis, having a heart attack and UTI. Feeling better now. You guys are on the spot when needed.



01/16/2018

Diagnosed with MS in June 2001. My case of MS would be considered in the relapsing/remitting stage. In late November/early December I fell in my living room. Weak and legs not cooperating resulting in my inability to get up. I summoned Life Alert for assistance with help arriving minutes later. Thank God Life Alert does work.



01/16/2018

I have had to use Life Alert several times. My last one was on 11/12/17. I fell and have a broken shoulder and arm. Life Alert was always “Johnny-on-the-spot” with calling within minutes. I have nothing but respect for the operators getting ahold of my family. Without their alertness, I could have lied on the floor for days!



01/16/2018

I fell – pushed the button, you responded from the box immediately – you sent an ambulance – they came quickly – so glad I have my button around my neck. I have recommended you to my friends and several have bought Life Alert.



01/15/2018

Mom fell in the backyard and was unable to get up. She pushed the [Life Alert] button and an ambulance was dispatched. X-rays were taken in the ER. She had a fractured pelvis.



01/15/2018

Severe nose bleed – [Life Alert] called EMTs, plus my son who came at the same time as EMTs. Also informed my daughter who was on vacation informing her of all action taken.



01/15/2018

I fell in my bedroom. Life Alert people came and got me up on my feet. They were very courteous and helpful.



01/15/2018

Feeling light headed, sort of disoriented and very tired. My son called Life Alert and they were here very quickly in a very short time. I was very pleased for their prompt time.



01/15/2018

I have a replaced right knee done 13 years ago. The knee cap does not track properly. I could not stand on it when trying to get up from my bed to use the bathroom. Pushing my Life Alert button paramedics came and located where I have a key outside the house. Took me to the ER. Now in a brace and using walker until I can get replacement surgery, so glad I had the alert system.



01/15/2018

Suddenly I fell backwards and hit the back of my head creating a very big bump – like a large apple – could not get up –trying by holding onto heavy furniture or my recliner, but I could not get myself up. After an hour I thought to call Life Alert – I always have the pendant around my neck. I do not have any idea why I fell as I did not become dizzy, lose consciousness or bleed. I spoke to the young man in the office and he assured me that help was on the way. I live about 34 miles from the hospital where the two young firemen are stationed and they came quickly. The young man and the office never left me alone, telling me how far the men were, so I did not worry. They were very kind and got me up into my recliner, I was ok, but quite shaken. The office called my daughter and my son. Fortunately my grandson lives in my neighborhood and they told him and he came right over. I had a very wonderful experience with Life Alert and am grateful for the great service.



01/15/2018

I had a bad fall involving a rug just in the hallway lobby, which I had moved. Bleeding from a head wound, I pressed the Life Alert button which I always wear on the wrist. Within 10 minutes the police opened the locked door and took me to the hospital. My head and elbow required stitches.



01/15/2018

I can’t remember the exact date, but I was experiencing 2 weeks of diarrhea where I could not leave the house without an accident. I tried several remedies, but nothing was working, so I called Life Alert about 11:00pm. They sent an ambulance within about 10 minutes and took me to the medical hospital. Emergency crew checked my symptoms and said I was also dehydrated. They gave me a pill (anti-diarrhea) and sent me home with list suggestions. I was much better and was completely well in 2 weeks. They were all polite and very helpful.



01/15/2018

My husband fell backwards onto the garage floor. I used the Life Alert button on the box in the kitchen. Within 10 minutes the police arrived and within a few more minutes the paramedics arrived. They carefully lifted my husband and brought him into the family room. My husband did not wish to be taken to the hospital.



01/15/2018

I have had several causes to call Life Alert. The officer in charge were very helpful. I live alone so I am thankful to have the confidence to know I will be taken care of in an emergency.



01/15/2018

I fell in my bedroom and my husband couldn’t get me up. He called Life Alert and they arrived quite quickly and helped me up. I was very pleased with the staff, and was impressed that my children were even called. I would definitely recommend Life Alert to others.



01/15/2018

When I fell in the bathtub and was in a position where I couldn’t move, I thankfully had my Life Alert pendant around my neck (I always wear it; I especially feel more secure with it on). The response was immediate and the EMTs were so pleasant and kind. I am so thankful for Life Alert.



01/15/2018

As a result of a fainting spell, I apparently alerted “Life Alert” on my GPS. I received a call from you and was informed that EMS/police were on the way to my house. Shortly they arrived along with my 2 top named neighbors. After being evaluated, we went to a hospital and I was further examined. Fortunately after 2-3 hours all tests were negative and I went home. All assistance was very effective, professional and appreciated.



01/15/2018

When we had a problem and requested an ambulance, Life Alert responded fast. The employee stayed on the line until help arrived. While on the line with my daughter, he contacted my son and kept him informed. Very satisfied with the help we received.



01/12/2018

I’m writing for my mom, she had a heart attack and she pressed the button for Life Alert and an ambulance came immediately. I’m on the list of her emergency number and I was called immediately. It was very helpful and I was texted and called afterward and Life Alert made sure my mom was helped and got immediate attention. Thank you!



01/12/2018

This is indeed a wonderful service. Had profuse nosebleed lasting over an hour. Being on Xarelto caused concern. Person answering my call stayed on the line with me until EMT arrived. Life Alert made me feel calm with the knowledge that they were there for me. With much gratitude.



01/12/2018

I have nothing but good things to say about Life Alert! The driver arrived promptly, and was very courteous and polite. I arrived quickly at the hospital!!



01/12/2018

I fell on the floor while my son and his wife were gone. I always wear my [Life] Alert button around my neck. I pushed the button, and within 15 minutes the firemen were here to help. They got me off the floor and asked me if I thought I needed to go to the hospital, I said no. Within 5 minutes my son returned home and took over my care.



01/12/2018

I woke up in my lift chair, put it up, stood up, and had to go to the bathroom real bad. Went to walk towards the bathroom and don’t know if I got my legs in my blanket but I fell in my living room striking the built-in bookcase with my back. I was on the floor. I pushed the Life Alert button and they got the fire department, first responders, the police department, and an ambulance. They called my contacts and got them too.



01/12/2018

I have had 2 experiences. A few months ago, I fell and I thought I was in bed but I was on the floor soaking wet. I couldn’t reach my phone, but the [Life Alert] unit asked if I needed help. I said yes! The ambulance brought me to the emergency. The second time I fell and called, they came fast and they were great!



01/12/2018

Over the years that my mother has had Life Alert she has needed the service on numerous occasions. We have been very satisfied and feel the service you provide is excellent.



01/12/2018

When I fell and yelled, “I’ve fallen and can’t get up,” I felt like a commercial. The response was immediate and was taken to the hospital! The best thing of all was you notifying my family! Thank you so much!!



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