35,129

  Happy Customer Testimonials

  (since 7/3/2008)
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05/26/2017

The [Life Alert] operator stayed on the line until she was assured that I was ok. The paramedics took me to the hospital. Only when she knew I was taken care of, is when she hung up the phone.



05/26/2017

I love my Life Alert – it has been good to me. 3 times now, got me to the ER fast each time. Thanks for Life Alert.



05/26/2017

I depend on Life Alert – never without my bracelet. I have used it four times, fallen and needed help. It’s a life saver for me – the EMTs came as soon as possible – and I knew I will be ok.



05/26/2017

Fell on bathroom floor area, was not able to move due to pain on left leg. Turned out to be a broken left femur on leg. Placed a call to Life Alert with necklace on. Emergency crew came out to assist with transport to the nearest hospital. Wish to thank Life Alert and the care that was given to me.



05/26/2017

My aunt could not answer the door for a home health aide. I called Life Alert and they contacted the police. My aunt was taken to the hospital and treated. She is now in rehab and will be coming home soon.



05/26/2017

I am in a wheelchair, high end power chair which weighs over 380lbs. This chair dumped me and continued to go forward falling on me and ramming my head into the door frame. Life Alert called a neighbor who found me bleeding from a gash in my left leg. He applied pressure until the EMTs arrived. Living alone, no one would have found me for hours. If it had not been for Life Alert I would have bleed to death.



05/26/2017

[Life Alert] called my daughter to let her know to come up the hill – after I fell down 9 steps. They stayed on the line until we realized I could not get up. Called the ambulance and they took me to the hospital. Both paramedics were great and I would recommend you for all my life, in every way.



05/26/2017

I called Life Alert at 5a.m. April 7, 2017, I could not breath and I was very weak. I called my son and his wife who lives nearby - they came by and Life Alert was here before my son got here. They came into my home and started working with me, they all worked together to help me. I was admitted to the hospital and had a pacemaker implanted. I am back home doing better. Thank you, Life Alert.



05/26/2017

I have had a most positive relationship with Life Alert for over 7 years, just at the time I needed help. I live alone and even though I have loving care, Life Alert has come to my aid several times when my family was out of town. Great to have that feeling of security!!



05/26/2017

My elderly mother has trouble standing for long times. So sometimes she misses a chair when she has to sit down. A few times we have had to have assistance to get her up. When we call Life Alert they are very courteous and way helpful. They are the best.



05/26/2017

Bent over to pick something up – as do many times per day – lost balance and slopped down. One leg doesn’t work as well, so cannot get back up by myself. [Life Alert] gentleman on your line was very pleasant and kept track of me until help arrived. No injury – just needed to get back to my feet. Thanks for the help.



05/26/2017

Call was answered promptly. I explained my situation and immediately they must have called the people on my emergency list as they were here within a short period of time. The police and EMS responded and I was treated and they offered to take me to the ER. I did not think it was necessary and it was my decision not to go. [Life Alert] service was excellent and I would highly recommend it. Thanks for your help!!



05/26/2017

My mother had a fall and we called Life Alert to help. They took her vitals and then took her to the hospital emergency. They were efficient, responsive and fine to deal with. Thanks for your help.



05/26/2017

I Fell – fractured left shoulder – they arrived immediately – was taken to the hospital. I Fell – broke right leg – hospitalized immediately – surgery, in recovery with cast foot above knee. Husband very, very weak, disoriented – 3 days – bleeding ulcer operated 5/7/17. Life Alert has helped within minutes after calling for help. Very quick.



05/25/2017

My mother, nearly 95, fell when her heart rate went way below normal and suffered a broken hip. She pressed her Life Alert button, and she had nothing but good to say about her experience with you. She said the lady was so kind and kept talking with her until the ambulance arrived. I, her daughter, live hundreds of miles away. Life Alert was very persistent in getting in touch with me and others on our contact list. I am so grateful, and truly thank God for you!! Definitely recommend you!!



05/25/2017

I truly believe they [Life Alert] saved my life!! I was having difficulty breathing – I pushed the Life Alert button on my machine – the dispatcher informed me that he had an ambulance on the way – as soon as the medics arrived they asked if I wanted to go to the hospital and I said yes. I passed out before we arrived at the hospital – my daughter said the doctors were waiting for me, I was on the ventilator for 3 days – had fluid in my lungs, my left valve in my heart was leaking – I stayed 1 week. Your staff was very helpful and professional – they did an outstanding job.



05/25/2017

My wife was disabled from an attack suffered during a severe bout of bronchial flu. We needed to get her to the hospital’s ER. Life Alert secured ambulance service promptly, which apparently saved her life.



05/25/2017

I fell and could not get myself up! The firemen and EMTs were here probably within 3-5 minutes. They helped me up and took my vitals – no trip to the Urgent Care per my request. I highly would recommend Life Alert to anyone!



05/25/2017

It was 3a.m. in the morning, I was in such pain from a fall a few days before. I had no one to take me to the hospital. I called, Life Alert got the ambulance for me and then they called my daughter. She met me at the hospital. Everything went very good. Thank you.



05/25/2017

Life Alert saved my life. I could not get up after falling down, I pressed the Life Alert button and the police and ambulance showed up shortly. Thank you!



05/25/2017

My nose began bleeding. I couldn’t get it stopped for over an hour. My neighbor came to the door and then got his wife. She called Life Alert and shortly thereafter the ambulance came and took me to the emergency room at the hospital. Life Alert was very prompt and courteous and I thank them for their efficiency.



05/25/2017

I had internal bleeding and felt I should get to the ER quickly. I pressed the [Life] Alert pendant and asked for an ambulance. I got a quick response and in 4-5 minutes, transportation was here.



05/25/2017

I lost my balance and fell. I called for help to get up. Luckily my sister was here. Help came and helped me up. No injuries - just my pride hurt. I’m glad I had Life Alert, its life saving to have.



05/25/2017

I was going to the bathroom from the dining room in the middle of the night. Everything went blank as I passed out. I came too, but was unable to get up. I pressed my [Life Alert] neck button and control box began talking to my wife. Within minutes, about 6 or 7 help [EMTs] arrived, and took me to the hospital.



05/25/2017

I became very weak from a flare-up of a chronic UTI infections, and needed assistance to get to the hospital. Called Life Alert and an ambulance was here in less than 5 minutes. I was hospitalized for 5 days and am now at home.



05/25/2017

It was wonderful, the guy came on and was just great, letting me know he was with me. I talk to people all the time and tell them Life Alert is just wonderful. I had broken my hip in three places. Great people.



05/25/2017

I had become very sick from medications I was taking. The day I called Life Alert I was very sick, when I called them they were quick to respond and there was an ambulance at my door in just a few minutes. [Life Alert] called the members of my family to tell them what happened and where I was. I will say I am glad I have Life Alert.



05/25/2017

Due to Nash (liver cirrhosis) my ammonia level shot way up causing confusion, falling down, shaking, and very emotional. I was taken to the ER via ambulance. All service providers (EMT’s) were very helpful, they even helped put my little dog safe way.



05/24/2017

I am no longer alone, I know [Life Alert] is at a touch of a button away. With all my heart, I thank you for coming to my reserve when I had my fall at the church. I was surprised how soon [Life Alert] came on and how professional they handled the situation. They are my angels. Bless you!



05/24/2017

We had a big dog in our yard. We have a gated backyard. I didn’t know how it got in – no one around to help me. I was afraid for my little Chihuahua. The police didn’t answer their phone. So, I had to call Life Alert. They got me help right away. My dog was saved. Thank you.



05/24/2017

I had fluid build-up from congestive heart failure (and could not breathe) about 2:00 in the morning. I pushed the Life Alert button and someone answered immediately. Ambulance was there shortly. Life Alert also called my daughter and granddaughter to let them know. [EMTs] got to emergency room shortly after I did. Life Alert did a great job. Thank you!



05/24/2017

Awoke with pain in my upper arm (left) which continued all day and was a new experience for me. Hesitant to call but at 93 and living alone, I pushed my [Life Alert] button in early evening. [Life Alert] called very soon and also called when they were almost here which made me willing to answer the doorbell. [EMTs] checked all usual points (all OK), asked if I would feel more secure to go to emergency. I trusted their findings, and they recommend Tylenol if the pain persisted. Pain went away by following day.



05/24/2017

My mother has used Life Alert in the middle of the night. I get a call, and [Life Alert] keeps me updated. Sometimes, I need to go. Sometimes it’s a false alarm. But I have peace of mind that all is well – she is receiving care.



05/24/2017

A few weeks ago, I accidentally locked myself out of my house. I have an outside key hanging from a tree a short distance from my dining room window, however, I have a huge yard and it was dark and I could not find my bearings and wandered around for almost an hour. I kept pressing my Life Alert button but figured they could not hear it as the Life Alert was inside. Finally, the fire department arrived. I now have a flashlight and another key on my work table at the end of the house.



05/24/2017

Mom misjudged her footing and fell while getting ready for bed, but had sense enough to push her [Life Alert] button for help even though we live right down the street. Life Alert was quick to notify myself and siblings. Also, they checked in on me when I arrived at mom’s house. Great job. Thanks!



05/24/2017

My mother fell in her kitchen and cut her head and bruised her whole body. She pressed her Life Alert and the person who answered immediately got the ambulance on the scene and took her to the hospital. Her wounds were attended to and she was released the same day. We are so thankful for Life Alert.



05/24/2017

My father-in-law fell while trying to sit down. He was unable to get back up, even though he could not hear to respond, help was sent. EMTs checked him over and he was fine. When I arrived, [Life Alert] representatives had already called to check on him. I returned the call and the [Life Alert] representative I spoke with was very helpful.



05/24/2017

[Life Alert] was exceptional. They kept in contact with me and the paramedics. [Life Alert’s] calls to my family were immediate. I recommend Life Alert to my neighbor before I got it myself. I recommended to my mother before. Life Alert has three customers from me.



05/24/2017

I was in my bedroom when I started having atrial fibrillation. After waiting for about 45 minutes, I felt I needed hospitalization. I pressed my [Life Alert] call button around my neck and [EMTs] arrived immediately. [Life Alert] called 911. They were here promptly. Life Alert called my son. The [Life Alert] staff stayed with me and talked to the 911 staff.



05/24/2017

I slipped and fell outside on a deck in the rain. I think my cane slipped out from under me causing me to fall. Life Alert got [EMTS] to me quick and took me to the hospital. I found out I had three broken ribs and a fractured vertebrae. I also had bruised lungs. Thanks Life Alert, you were there when I needed you.



05/24/2017

I slipped and fell in the bathroom. I tried to crawl out to the telephone. When not able to do so, I pressed my [Life Alert] button. In about 30-40 minutes, ambulance came and transported me to the local hospital. X-rays revealed broken wrist and hip. Now recovering.



05/24/2017

Hypoglycemia at three in the morning. I had an attack and couldn’t control my blood sugar, border line coma. So, I called the emergency on my Life Alert. [Life Alert] called my friends and the ambulance, and I spent five days in the hospital. I had quick action from Life Alert.



05/23/2017

My 91 year old mother had a reaction to a medical procedure done earlier in the day. She became seriously ill late that evening and could not walk to her telephone. She pressed the Life Alert pendant and the dispatcher could not hear her from the other room. The paramedics were called and arrived, then took her to the hospital. [Life Alert] product is a must for anyone who lives alone – young or old.



05/23/2017

I called Life Alert because I was having such pain in my hip. [Life Alert] called my three daughters and an ambulance. I stayed in hospital for six days. I really appreciate the feeling of security and safety that Life Alert gives me.



05/23/2017

During the night, my husband fell in the bathroom. He was bleeding badly. My daughter and I could not get him up. I called Life Alert, [EMTs] were there in no time. There was also a police man there, they got him up and seen the blood was coming from his arm. The [EMT] man bandaged his arm, we were very happy with them, they did a good job.



05/23/2017

My mom was weak and fell on the way to the bathroom at 5:00am. She pushed her [Life Alert] button and the operator called the police at the number instructed and stayed on the phone with my mom when help came. [Life Alert] also called me and other members listed.



05/23/2017

I suffered severe pains in lower tummy. Pressed the [Life Alert] button. Answered shortly. Very courteous. Ambulance arrived within 17 minutes. [EMTs] transported me to the emergency room. Very courteous, helpful, and concerned. [EMTs] did their very best taking my vitals and making sure I was comfortable.



05/23/2017

My burglar alarm sounded at 5:a.m. on a Sunday. I was sound asleep. I immediately pressed my Life Alert pendant. A friendly and soothing man’s voice answered. After I explained the problems, he kept reassuring me that “help is on the way.” [Life Alert] man said, “I will be right here with you” and he was until the police and my son arrived.



05/23/2017

I was kneeling by the bathtub, cleaning it out when I tried to get up for over an hour and forty five minutes. I finally gave up and called Life Alert immediately. The fire department came. I had given my neighbor my house key so they let the firemen in. They lifted me up and checked that I could walk okay. They were very courteous and did a good job. P.S. I’m 86 years old.



05/23/2017

Mom fell, hit her head on an end table. Cut her scalp, bled a lot. She pressed Life Alert and they had ambulance there quickly. She suffered a brain bleed, was hospitalized for ten days and in rehab for a month. Thank you for your quick response.



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