31,766

  Happy Customer Testimonials

  (since 7/3/2008)
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04/29/2016

After filling a cup with water, I took maybe two steps and suddenly fell backwards hitting the stove and landing on the floor. I pushed my [Life Alert] button for help and the agent listened to my needs and called 911. He kept contact with me until paramedics arrived and then spoke with them. Had to go the emergency room.



04/29/2016

My chimney caught on fire. Life Alert called my granddaughter and son in-law but they were at work. I was not there. [Life Alert] contacted the fire department. The issue was resolved in a timely manner.



04/29/2016

Life Alert stayed on the receiver until the medics got here and kept me reassured that help was on the way. It was in the middle of the night. I was very sick with a stomach virus and felt like I was going to faint. Life Alert works!



04/29/2016

I fell on my hands at the foot of my bed. Rolled over and pushed myself up. I was able to knock the phone off to the floor. First, called my son and he could not help me get up. He pushed [Life Alert] button on the box. We had three firemen come in five to ten minutes. They got me up and put me in a chair, took blood pressure and then made sure I could walk on my walker.



04/29/2016

Help arrived quickly, carried me to the ambulance, covered me warmly, and arrived within ten to fifteen minutes to my hospital. Calm, safe and within a doctor’s care upon arrival. I was released in seven hours after excellent care. Thank you, Life Alert, I am always thankful for the excellent care and skilled, calm, excellent caregivers.



04/29/2016

My mom’s caregiver thought she had pneumonia as she was having trouble breathing and a bad cough. I called Life Alert and they called 911 and stayed on the line until the paramedics arrived to transport her to the hospital. Mom is 94 years old. She only had a bad cold. She was lucky, thank goodness. The [Life Alert] operator I talked to from Life Alert was very nice and helpful.



04/29/2016

I locked myself out on a very cool, rainy night. I did have porch light on. Phone and keys inside. Life Alert had my son, EMTs, and a neighbor come to my rescue. [Life Alert] staff would not leave me until all assured them I was safe. This was on December 16, 2015.



04/29/2016

I had fallen and could not move. I pressed my Life Alert button and immediately got a response. I told [Life Alert] I needed an ambulance. Before I know it, the emergency crew was here in my kitchen attending to me. The quick response was exactly what it was meant to be.



04/29/2016

Life Alert has helped me out at least three times. The latest was when I fell at home in my kitchen. I fell and just like the commercial says - I couldn’t get up. Life Alert alerted my local fire department and my daughter. Within a half an hour, I was at the hospital with my daughter by my side. Thank you so much for [Life Alert’s] kindness and efficiency. I really am never alone.



04/29/2016

I was experiencing chest pains, triggered by a chronic condition. Life Alert responded immediately, stayed on the line until the rescue squad arrived, and took control of the emergency. A great job was done by all - beginning with the Life Alert team.



04/28/2016

I had trouble with my blood sugar and I was passing out and falling down. I broke some ribs and hit my head. My wife pushed her [Life Alert] button and right away, [Life Alert] had an ambulance on their way to help me! Thank you!



04/28/2016

I am a diabetic. On this day, I was sitting down in a chair and when I tried to get up, I was unable to. I could not focus my eyes. After trying several times to get out of my chair and could not, I called Life Alert. [EMTs] were there in just a few minutes.



04/28/2016

My blood pressure spiked. I used my Life Alert button to call for assistance. In minutes, the rescue team was at my door. Life Alert also notified family members promptly. I was pleased with the response of Life Alert.



04/28/2016

My mother went into AFIB and her pacemaker (defibrillator) was activated. It went off three times. She pressed her Life Alert button for assistance and was helped immediately and the ambulance reached her quickly and took her to the hospital.



04/28/2016

My mother suffered which we thought was a seizure but we were told by the hospital her sodium level had dropped too. If I had not gotten her to a hospital, she could have gone into a coma. Thanks to Life Alert and their quick response, paramedics got there just in time to prevent that.



04/28/2016

In a hurry to get upstairs, I forgot to shut my engine off. Six hours later, my CO2 alarms sounded off. About one minute later, lady from Life Alert called and told me to get out of my house. She had the fire department on the way. When they got here, they opened all windows and put a fan in the front door. Gave me some oxygen. If it hadn’t been for Life Alert, I would not be here to write this.



04/28/2016

I slid off the couch onto the floor and could not get up. I have used Life Alert ever since they started the business. Please don’t ever stop this “life saver.” My local fire department is at my house in no time. They lift me up (I am 92 years old) and made sure I am alright. [Life Alert] called my daughter in the next city and stayed with me until she got here.



04/28/2016

I was home and I felt I was going to pass out and I was alone so I called my sons. They came over, I pressed the [Life Alert] button and they were there before I could say boo! [Paramedics] took me to the hospital which was one block away. Life Alert is very good to have, I have the [Life Alert] box and button.



04/28/2016

Clara fell off of a deck on the back porch. She pressed her [Life Alert] button and the calls to the family helped us know what to do until the ambulance came for her. Very positive!



04/28/2016

After I fell, I immediately pressed my [Life Alert] button for help. The man answered quickly and took it from there. While I was waiting for the ambulance, he informed my family and next door neighbor, and stayed with me until the ambulance came. He kept my family informed about my status. I felt comforted in knowing I was being cared for and that [Life Alert] was available quickly.



04/27/2016

I lost my balance trying to wrap an afghan around my shoulder and fell to my knees and couldn’t get back up onto my feet. I called my daughter on my remote phone, she came over immediately, but couldn’t lift me up. I pushed the Life Alert button and [daughter] talked to Life Alert on the base system and [Life Alert] called 911, and also stayed keeping in touch. After the paramedics came and got me up, Life Alert followed up to be sure I was okay.



04/27/2016

I had an ear infection. While using the bathroom, I bent over, lost my balance and blacked out for a few seconds. I could not get up. I have two knee replacements. I called Life Alert. [Life Alert] were prompt, helpful and stayed on line. The [paramedics] arrived. [Life Alert] also contacted both my nieces. [Life Alert] were great!



04/27/2016

It was happening while I was in bed late in the night. My heart was beating at an unusual pace. It woke me up from a sound sleep! I pushed my Life Alert button and got a response almost immediately from the person who was to help me. [Life Alert] was a life saver!



04/27/2016

I fell in the backyard. I got up and called Life Alert. Paramedics were available within fifteen minutes. Took me to the emergency room. I was EKG, x-rayed and checked. Bruises (serious) and broken bones.



04/27/2016

On November 11, 2015, I was having severe chest pains. I pressed my [Life Alert] pendant button, and immediately [EMTs] were there. [Life Alert] alerted emergency help right away, and stayed on the line with me until [EMTs] arrived. I was home alone, but with Life Alert, I felt safe and secure.



04/27/2016

Client pushed the button on [Life Alert] pendant. Life Alert answered right away. [Life Alert] dispatched the ambulance and called her contacts to notify them. EMTs were very good. Transported client to the hospital, then received another Life Alert call letting contact members know where they had taken her.



04/27/2016

On November 9, 2015, mom suddenly felt very faint and pushed her [Life Alert] button—unable to hear the dispatcher. With no response, [Life Alert] called 911, myself and brother and niece. Mom was transported to the hospital—her blood pressure had spiked. She was there three days and got leveled out, a big thanks to Life Alert!



04/27/2016

I have a muscle illness which causes me to fall. When this happens, it is impossible for me to get up. Life Alert individuals are very gentle in helping me. Sometimes, [EMS] even have to get my wheel chair. [Life Alert/EMS] are all excellent and I really appreciate it!



04/27/2016

I live alone with children nearby. This incident happened about 8:30 a.m. A horrible feeling of my blood draining from my head to my toes and a feeling of being whirled around. I could not remember any of my children’s phone numbers or exactly where I was. I remembered my Life Alert button. I was treated with such kindness and caring. [Life Alert] called my children and generally calmed my feelings of panic. Thank you, Life Alert, for your prompt answer.



04/27/2016

Mom had to be taken to the emergency room due to low hemoglobin levels. Life Alert did an awesome job getting the ambulance to the house. Every experience we had with Life Alert was always positive and wonderful. Love this [Life Alert] service!!



04/26/2016

House was broke into at 2-2:30 a.m. Robber took house phones and left no way to call. Mother pushed her Life Alert help and they called police and EMS for her and stayed on the “phone” with her until people arrived. Thank you so much.



04/26/2016

I was getting ready for bed and blacked out and fell between my bedside table and my closet doors and could not get up. I used my [Life Alert] button and the ambulance arrived in a few minutes and took me to the hospital to get checked out. I was not hurt so I was released to come home and was advised to go to my doctor. Life Alert got me the help I needed. Thank you so much.



04/26/2016

My husband fell in the bedroom at about 2:30-3:00 a.m. and finally realized he couldn’t get up on his feet. So he used Life Alert. The fire department responded when I saw how he had hurt himself, and then transported him to the emergency room hospital. He required fourteen staples in his head and a CAT scan was completed. [Life Alert] alerted our family and were so helpful with the fire department personnel.



04/26/2016

My mother fell outside on concrete. At that time, she thought she was too far from the house for the Life Alert signal to be effective. Although she was able to regain her footing and get into her house, the paramedics arrived quickly and assessed her. I was notified and left work to check on her myself. We both are happy Life Alert worked as it should.



04/26/2016

My mother fell down and couldn’t get up. Having the Life Alert pendant around her neck saved her. She pressed her [Life Alert] pendant and Life Alert responded; called a neighbor to come be with her and opened the door right away. Life Alert called me and my sister to notify us. We have been very happy with Life Alert.



04/26/2016

I had fallen and was freezing and couldn’t get up. Life Alert dispatch was able to get a hold of a neighbor to help. The other times the ambulance came out very quickly to help.



04/26/2016

When I talked to my mom on the phone, she was acting off—not her normal self. My brother and I had come over to see her. I thought her sugar was low. I went to check her blood, but meter wasn’t working. I hit the Life Alert button on the station so someone would come and check for me. Ambulance came and determined that mom needed to go to the hospital. Life Alert was very handy and nice to have.



04/26/2016

I became ill during the night. I alerted Life Alert, they had an ambulance here in minutes. [Life Alert] stayed on the line talking to me until the ambulance arrived. [Life Alert] notified my son, he arrived at the hospital while I was still in emergency room. I am very pleased that I chose Life Alert.



04/26/2016

I am 92 years old. I had a serious virus attack. I couldn’t move or get off the floor. I used my Life Alert button and within five minutes or so, the fire department and EMS arrived and took me to the emergency room at the hospital. The attendants were efficient and very kind. Thanks!



04/26/2016

My sister had a heart attack while driving by my house. I didn’t want to leave her so I pushed my [Life Alert] button and sent my daughter into the house to answer the call—it worked! Immediate help was there. [Life Alert] follow-up was much helpful. The ambulance and rescue came quickly.



04/25/2016

I have needed Life Alert many times to go to the hospital, and each time they were so caring, understanding, and did everything to make me comfortable. I would recommend Life Alert in a heartbeat. Thanks for taking such good care of me.



04/25/2016

I fell and didn’t know where I was. Laid all night—my Life Alert was under my arm. Couldn’t get to it. My caregiver found me next morning—called Life Alert. Help came right away. Life Alert stayed on the phone until ambulance people took me to the hospital. Can never thank Life Alert enough for being here.



04/25/2016

My husband lost his balance and fell on our bathroom floor. He is too big for me to help him up. I called Life Alert and in less than ten minutes, our local fire department and an ambulance were here. He was taken to the hospital and we found out he had double pneumonia. He spent the next five days in the hospital. We were very impressed with the response we received. Thank you, Life Alert!



04/25/2016

I am 90 years old and have had to call Life Alert several times. [Life Alert] is always helpful and stay on the line with me until help arrives. I never feel alone. I think everyone that lives alone should have Life Alert, regardless of their age. Thank you.



04/25/2016

I fell and broke my arm. Life Alert notified medics and my emergency members in due time. Medics and ambulance came and checked me out and took me to the hospital.



04/25/2016

I fell outside and couldn’t get up. After [Life Alert] sent for them, the paramedics came. But one of my neighbors heard me yell and came out and picked me up. [Paramedics] checked me out and I was fine. [Life Alert] also called my sister and she called me. I had some bruising on my knees and right hand. They have cleared up now.



04/25/2016

I dislocated my 12th month old hip replacement! Very painful! I was in the bathroom with no phone handy. My Life Alert saved me! I pushed the [Life Alert] button; the phone rang minutes later, which I could not answer but I could hear the responder say they would call the fire department. I was saved! Thank you!



04/25/2016

I have a foot drop and fall frequently when without a support (walker, husband, etc.) I happened to fall on my Life Alert wrist band and within minutes, the EMTs were here and I was on my way to the hospital. [Life Alert] was terrific and I feel safer now than ever when I’m alone. Thank you!



04/25/2016

My husband fell and he couldn’t get up. I activated the Life Alert call button. Response was immediate. Paramedics arrived promptly and rushed my husband to the hospital. I do not know what I would have done without Life Alert. Thank you, Life Alert, thank you.



04/22/2016

My mother is 87 and recently fell in her home. She had double knee replacement and could not get up. My mom has hearing aids and did not respond to the Life Alert dispatcher. Life Alert was immediately on top of things and called us and dispatched paramedics. The paramedics came and tended to my mom. Thanks to Life Alert, my mom is safe and is still able to stay in her home. You go Life Alert! Worth every penny.



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