41,387

  Happy Customer Testimonials

  (since 7/3/2008)
123456789101112131415...
 
02/19/2020

Over the years that I’ve had Life Alert, I’ve only needed it three times. Life Alert was here within eight to ten minutes, and took me to the hospital. I’m 89 years old and a widow. I live alone so I’m very grateful for Life Alert.



02/19/2020

My mom, [patient], walked out her front door on 9-21-19 and fell a few feet from her door. She landed in the rose bushes that had concrete borders along the edge. She broke two bones in her left arm. The bone doctor said the concrete borders caused the break. The paramedic had a time pulling the bush off of her shirt. She’s 89 years old and she pushed the button and help came in about three minutes. This was the first time she used the Life Alert and it paid off big time. Thanks a million.



02/19/2020

My father slid off a reclining chair and was unable to get up. With Life Alert, response from local fire department was almost immediate. It was comforting to know someone would respond when a loved one needed it.



02/19/2020

I have called the Life Alert paramedics on a number of occasions and each time I have been treated with the utmost courtesy. They have helped me make the most appropriate decisions as to whether to go on and call the ambulance for an emergency to go to the hospital or not.



02/18/2020

On 11-24-19, [patient] was having chest pain, so Life Alert was called. They were very helpful on the phone and talked to us. They also asked how [patient] was doing and gave information on what to do and stayed with us until emergency personnel arrived. They also called a couple days later to check on him.



02/18/2020

My mother fell in the tub. She pushed the Life Alert button in the bathroom. Life Alert was quick to contact the local ambulance. Everyone on her call list were also called and we were kept up to date as to what was going on. Thank you for the wonderful service.



02/18/2020

The day before Thanksgiving, I was frying some hamburger on the stove, then I went outside for a few minutes, and I forgot I had them on. I heard the smoke alarms go off, when I came inside the house was filled with smoke. I knew what had happened, I forgot about the hamburgers on the stove. The lady from Life Alert came on the machine and ask if I needed help, I told her yes. I open all doors, windows and also turn on the fans. The fireman came, the chief also was here in no time. I have to say I was lucky they came. I’m proud to have someone close by. Thank you all for your service and to the fireman that came. Thank you again.



02/18/2020

Life Alert was nice and courteous, and called my family members to let them know what was going on. They are excellent in getting help for me and informing my family. Love them!



02/17/2020

My right hip became dislocated at 5 AM. I used my necklace call button to contact Life Alert. They responded promptly and sent a medical team which arrived within minutes. [EMS] assessed the situation, [Life Alert] contacted family members, [EMS] took care of me and transported me to the ER.



02/17/2020

My mother (89 years old) was having trouble breathing and balance. I hit the “help” button and was greeted at once with help. Very good customer service, and very knowledgeable. Thank you, Life Alert, well worth the cost.



02/17/2020

When a bout of dizziness caused me to fall three times in eight days, I had to call Life Alert each time, they were very responsive in minutes. I cannot get up because of knee problems, I feel safer knowing I can depend on Life Alert.



02/17/2020

Fell and could not get up. Life Alert contacted my family and neighbors and called an ambulance for me. They stayed on the phone with me till someone arrived, thanks to all involved



02/14/2020

My husband had a TIA and I pressed the [Life Alert] button and a very nice gentleman answered immediately. He stayed on the line with me until the fireman and emergency staff arrived. He was very calming and reassuring to us, Thank you so much.



02/14/2020

This is the second time that my mom had to use her Life Alert- The rep that called was very kind and supportive- I appreciate the follow up call as well- Having Life Alert is totally worth it.



02/14/2020

I started with a UTI. The second day early morning, I could hardly move. I made it out to the living room to my big chair. I called my girl [friend] and she told me to push my Life Alert button, I was so disoriented I couldn’t think. Finally, I came around enough to push my button. After ten minutes the ambulance came. Saved again!!



02/14/2020

I am [son]. My mother is [patient]. Her last incident was a fall from her bed. Life Alert dispatched EMS. Their response was very fast. EMS personnel was thorough. They did their job well.



02/13/2020

I called Life Alert when my husband fell and couldn’t get up. Life Alert operator was extremely polite and helpful. She called our contacts and they said she was polite and even called back later to give her an update. Paramedics came in a timely fashion.



02/13/2020

I have arthritis in my hip and I cannot reach my lower legs. I had a blood vessel break (twice) in two weeks. Life Alert got me the help I needed fast. Without Life Alert, I would not be here, I would have bled out in the shower.



02/13/2020

We have used Life Alert when Mom needed help to the hospital. Life Alert calls contact numbers and emergency rapidly. We have been more than pleased every time.



02/13/2020

I fell out of bed by catching my feet in covers trying to get up, half asleep. Woke up when I hit the floor, pressed button for Life Alert, someone was with me right away calling for help. Emergency crew came and checked me out for injury, then helped me up. They were thorough and professional.



02/12/2020

I fell in the parking lot of a [store]. Rescue came within minutes due to Life Alert. Life Alert was able to give them all the necessary info. This was a great help. Under the circumstances I was not able to give them all my info. Thank you.



02/12/2020

I was having severe rectal bleed and dizziness. I called Life Alert, they responded and called the ambulance. While waiting for emergency services someone stayed on the phone talking with me and making sure I was alert and letting me know how far the ambulance was from me. They came within ten minutes and took me to the hospital. I was very pleased with all the service I received. Thanks Life Alert.



02/12/2020

I was in the process of having a stroke but didn’t realize what was happening. Housekeeper noticed I wasn’t talking right so she hit the button on the Life Alert console. Immediately put in contact with operator, within about eight minutes paramedics were my home, rushed me to hospital, and God willing, were able to help me with no after effects. I’m home and doing well thanks to Life Alert.



02/12/2020

When I was away for a couple hours, mom [patient], fell getting in bed. Fireman came and took mom to the emergency room and [Life Alert[ notified me. I was thirty miles away and they continued trying to reach me. When I answered, they told me where they were taking her to and I felt secure. I appreciate Life Alert and their persistence to reach me. All involved were helpful and caring.



02/11/2020

My aunt has Life Alert and it saved her life this past spring when she had a very serious heart attack. The Life Alert stayed with her until the paramedics came, we have also used [Life Alert] on several occasions when she has had a fall. They also do a follow up call which I also think is great. Keep up the good work!



02/11/2020

Alerted Life Alert when my husband fractured two ribs. The response was quick and the fire dept and ambulance arrived within five to ten minutes. Everyone was so attentive to my husband. Life Alert operator stayed on line with me until help arrived. My husband and I both agree, this is the best payment and well worth the money in our budget.



02/11/2020

I called Life Alert and [EMS] came within ten minutes when I called them. I had stomach troubles and they helped me. They were kind and nice. [Life Alert] helped me and I felt at ease. Life Alert was a godsend to me. Thank you.



02/11/2020

Every time we needed the Life Alert they were always concerned and would stay on the line with us until the EMT’s arrived. Also sometimes they would stay on the line till the EMT’s would leave with my mama. The Life Alert was a life saver.



02/10/2020

Several events with my mother have happened. Since we have Life Alert, the last fall she had was December 6th, 2019. Thank you so much, went to local hospital, had to go to trauma hospital for fractured neck, she is 84 years old, would recommend Life Alert to anyone. This time it was life saving to mom.



02/10/2020

We had to call Life Alert for [patient] who fell in the house and broke her hip and shoulder. I would recommend to anybody who is getting up in age to have Life Alert. It just might save their life someday. We won’t be without it now.



02/10/2020

I fell and could not get up. The [Life Alert] operator was wonderful the whole time and talked to me until help arrived. I love my Life Alert and I tell others how much peace it gives me to have it.



02/10/2020

I fell walking to my bedroom after a shower. I couldn’t get up, so I called Life Alert. This was not an emergency per se, but I felt comfortable knowing that help was on the way.



02/07/2020

I was hurting badly with kidney stones when I called [Life Alert] for help. [EMS] was on their way immediately. I live alone and I am 96 years old- they were prompt- thank God for wonderful help.



02/07/2020

Four days after Life Alert was set up- I had an emergency. Life Alert was very helpful in getting me the needed care quickly and stayed on the line with me until police and the EMS arrived.



02/07/2020

I had fallen in the back of my house which is gated in. If it wasn’t for my [Life Alert] pendant, I would have been out all night on the ground. Life Alert is a great security.



02/07/2020

I had a fall in my home on 11/11/19. I used my pendant to call Life Alert. They responded promptly and dispatched EMT’s to my residence and contacted my emergency contact person. [Life Alert] was very helpful and gave me emotional support while I was waiting for the EMT’s to arrive. They gave my medical history information to the EMT’s.



02/06/2020

I fell in my bathroom and managed to crawl into the bedroom- I tried to get up but couldn’t- I summoned Life Alert- response was immediate- I wasn’t hurt (no bleeding or broken bones) but very upset. The operator talked to me to comfort me until help arrived.



02/06/2020

Prior to Life Alert, I fell and not only could not get up, I could not roll over. To reach a phone I slid on my back from room to room to reach a phone. How long this went on, I have no idea. This experience convinced me I needed help!! Since this event I have used Life Alert three times. I have been rescued by emergency personnel in a timely manner without feeling helpless.



02/06/2020

Nov. 7 I fell in the shower and broke my left hip, and fractured three vertebrae in my back. Life Alert had medics at my house in less than fifteen minutes. Without Life Alert, I would not be here today. Dec. 11, I fell on my scooter in my driveway, and Life Alert called [EMTs], and medics came out and got me back in the house. Life Alert- well worth the money. Saves lives.



02/06/2020

Multiple times Mom has had events where she needed help. She insists on living in her home, by herself, and with Life Alert she gets help quickly from the local EMS. Thank you!



02/05/2020

I fell down and was alone- I called [Life Alert], but my son came home and picked me up- Life Alert is very wonderful!! If everybody in California was as nice and caring as Life Alert it would be paradise!! I will never give up Life Alert- I don’t know how you find such wonderful people! Love you all.



02/05/2020

I lost my balance transferring from the sofa to my wheelchair – ending on the floor. Could not get up. Pushed [Life Alert] button. Help came very soon. Lady stayed on the phone til help arrived. They put me in my wheelchair and I needed to use the bathroom. They helped me with a dry diaper. Said that was a first for them. Thank you for what you do.



02/05/2020

While visiting my home, my sister stopped breathing. I immediately activated my Life Alert base unit. Life Alert response was quick and helpful and first responders were on the scene quickly. My sister was taken to an emergency room and recovered.



02/05/2020

I fell in my bathroom and could not get up. Life Alert called my family and kept me informed, saying the responders were on the way. Thank you, Life Alert.



02/04/2020

My dad had fallen. He pushed the Life Alert] button and we were called as well as EMS. We were able to get dad back in his chair. He wasn’t on the floor waiting for someone to find him. We were notified immediately so he could be helped immediately. Thanks so much.



02/04/2020

Fell and hit my eye on the bedpost and had a cut but was not needing stitches. [EMS] was called after Life Alert responded to my button by Life Alert. They were very helpful to the responder EMT’s and gave them all info needed. Also they (Life Alert) followed up the next day.



02/04/2020

Some breathing problems were experienced. Life Alert stayed on the line until squad arrived. Was calm and reassuring. Also answered call fairly quickly.



02/04/2020

I am a type one diabetic and had a low blood sugar reading. Life Alert contacted the local emergency squad. They checked me and took me to the hospital. Life Alert called to make sure I was taken care of and notified my family.



02/03/2020

My husband [patient] as you know has Parkinson’s. He has fallen three times saturday night. I needed help with him at 3 AM and earlier to check him out and pick him up. Also [Life Alert] sent EMS to my home to check on [patient] when I was not there. Praising [Life Alert] and thanking God for your help.



02/03/2020

I awakened at 4 AM on a Saturday with a life-threatening condition; could not breathe. Wear Life Alert button on bracelet 24/7. Was two rooms away when pressed the button. Emergency was calling right away- our local responders were here quickly. I have only vague memory of all procedures- only know Life Alert signal saved my life.



123456789101112131415...
Life Alert� is a registered trademark of Life Alert Emergency Response, Inc.
� Copyright � 1987–, Life Alert, Inc.
All Rights Reserved.