34,798

  Happy Customer Testimonials

  (since 7/3/2008)
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04/25/2017

My son fell and pressed the Life Alert button. His girlfriend then called me and moments later, Life Alert called me and my husband. They told us that an ambulance was on the way. [EMTs] took him to the hospital and he was checked out. Nothing broken. Very positive experience.



04/25/2017

I had my left arm hurting and bruising very badly. I pushed the Life Alert button console—staff very polite and right to the point. Help arrived quickly and spoke to Life Alert staff, then call was ended. I was on the way to the hospital. I am very thankful that I invested in Life Alert with my brother’s help financially. I would and do tell other people they need [Life Alert] also. [Life Alert] does save lives and helps with your emergencies.



04/25/2017

Life Alert was readily available as opposed to driving two-three miles in the midst of an emergency. The [Life Alert] call was immediate and paramedics were here within minutes. I am forever grateful to [Life Alert] and hope for your continued success.



04/25/2017

Both times I used my Life Alert system because I have vertigo and other dizzy problems that causes my equilibrium and balance to give me a sense that I am falling. Scary! These problems arose because of my falling on a cement floor and breaking my left hip and permanently injuring the sciatic nerve system. Thank you for the quick response and caring for my problems, [Life Alert]. Thank you again.



04/25/2017

[Life Alert] operator called ambulance for me and she stayed on the phone until ambulance came. My best friend and my nephew was called twice to let them know step by step what was going on until I got to the hospital.



04/25/2017

Mother was home alone and fell in the bathroom. She was unable to get back up and thus pressed the Life Alert button which summoned local law enforcement and rescue. The Life Alert system is effective and works as advertised. The [Life Alert] system truly prevented what could have been a bad situation.



04/25/2017

I fell off the bed and [EMTs] came and gave me a bath. Then [EMTs] put me in a chair and made me comfortable. Everything was great. Life Alert called 911 and called my daughter for me. I was on the floor and couldn’t get up because of my knees and back. [Life Alert] stayed on the phone with me until someone got here.



04/25/2017

My sister fell and I couldn’t pick her up. I called Life Alert and [EMTs] were here in minutes. [EMTs] picked her up, checked to see if she had any broken bones. Very polite. I am very grateful for [Life Alert’s] help. I am so glad we have Life Alert. I can count on them to come here.



04/25/2017

I experienced a panic attack during the night and pushed the [Life Alert] button on my pendant. Help came within minutes and I was transported to the hospital. Everything was handled in a professional and expedient manner. I have already recommended [Life Alert] services.



04/25/2017

I was getting light-headed and was very weak. Life Alert responded so very well. I tell all my friends who live alone how wonderful [Life Alert] is to have for help when I need it so badly.



04/25/2017

My father’s nose was bleeding heavy. I called Life Alert, stayed on the line until EMTS arrived. [Life Alert] called relatives. The emergency helped stop the bleeding. I transferred dad to the hospital. Life Alert gave EMTs his medical status. Thank you!



04/25/2017

My mother fell and hurt head and arm. Life Alert was dispatched, they took over dispatched fire and rescue unit. [Rescue] was here in about 12 minutes. Then my mother went via ambulance to the hospital. Job well done!



04/25/2017

My mother pressed her [Life Alert] pendant button because she was feeling pain in her chest. Medics were dispatched quickly from Life Alert and she was taken to the hospital. The staff at Life Alert also telephoned us to keep us informed. Excellent!



04/25/2017

I had slipped out of bed and wound up sitting on the floor. I am unable to use my legs to lift me and had no resources but to call for EMTs help via Life Alert. Life Alert also contacted my daughter to come open my door to allow EMTs access. The EMTs used a sheet to raise me back on the bed and to my feet - all that was required.



04/25/2017

I fell and was unable to get up on my own. I pressed the [Life Alert] button so that I could get the assistance I needed to get up. I didn’t need EMS, just needed a family member to assist me.



04/24/2017

Late in the evening, I was home alone, fell, and although unhurt, I was unable to get up. I pressed my Life Alert button and had an immediate response. [Life Alert] responded, and stayed on the line until EMTs arrived and helped me to my feet. The [Life Alert] operator called back later to be sure all was well.



04/24/2017

My mother fell at home while alone. Life Alert contacted local paramedics and dispatched them to her home. They assisted her up off the floor, assessed her, and left. She was not harmed. Life Alert also contacted me to notify me about the event promptly.



04/24/2017

I had an episode of rapid heartbeat in the early morning hours (3am) and as I am a senior and live alone, I was concerned. Life Alert stayed with me on the line until help arrived, making sure that I was able to provide access for the rescue team to enter. I am so grateful for Life Alert’s kindness and concern.



04/24/2017

I was getting ready to go to church when I tripped and fell. I fell on my back. In 2013 to 2015, I had major surgery on my neck. After the 2015 surgery, I have nine rods supporting the five disc in my neck. I thought I could have done some damages, so I went to the hospital. [Life Alert] employees stayed on the phone with me until the ambulance arrived. [Life Alert] called my friend to inform her to meet me at the hospital.



04/24/2017

I fainted, this time in my kitchen. Before this, I fell into my bathtub and couldn’t get out. [Life Alert] is a necessity in my life. Excellent response and follow-up to my family to keep them informed, which means a lot! Thank you for your services.



04/24/2017

I have had to call Life Alert three times and I must say, [Life Alert] responded right away. They have saved my life three times. I had blood pressure of 290/130. I fell out of chair and had to go to the emergency room with injuries to my head. The third time, my blood pressure was up again.



04/24/2017

My mom fell in the laundry room. We pressed the [Life Alert] button and within seconds, someone was sending us help. The fire department and the ambulance arrived within five minutes. My mom is 96 years old and when you see the [Life Alert] commercial, you best believe it is the truth. Thank you all so much.



04/24/2017

My mom was cooking and it was smoking, so the fire alarm went off. She didn’t respond to Life Alert, so the fire department was dispatched. It was all okay. Thank goodness. Life Alert staff were fantastic!



04/24/2017

I fell in the bathroom and could not get up. I was draped over the bathtub when [EMT] people came in and got me up and back in my wheelchair. The [Life Alert] lady stayed with me until I felt better. She was very kind. Also, the gentleman who helped me up was very kind. Thank you.



04/24/2017

I had fallen, I was not hurt, but could not get up. I pushed the [Life Alert] pendant and a woman answered and said help was on the way. When the EMTs came, they could not get in and [Life Alert] asked me permission for an entry and I agreed. [Life Alert] stayed with me the whole time. She was reassuring and kept me calm.



04/24/2017

I am a heart patient and my heart rate was 165 and went up to 210. Pushed the Life Alert button and the rest is history. [Life Alert] stayed on the system with me until the medics arrived. It was very comforting. I was very impressed with everything and have mentioned [Life Alert] to several people. I was admitted for four days.



04/24/2017

I suddenly had a severe nosebleed which went on for an hour and a half. I never had a nosebleed before that. It finally stopped but a few nights later, it started again. I couldn’t stop it. I called Life Alert and the ambulance came and took me to the hospital. I could have bled to death.



04/24/2017

Client was suffering pain on his stomach going back and forth to the bathroom, he was fainting, weak and fell hurting his legs. As a wife, I was nervous and stressed. I called Life Alert and it did not take long; they arrived immediately giving him emergency treatment. They brought him to the emergency. Thank you for Life Alert in time of help and being there for us.



04/24/2017

Mom fell in the bathroom, couldn’t get up. [Life Alert] had an ambulance dispatched and called me to advise. [Life Alert] kept mom calm, advising her that help was on the way. We were at the hospital waiting as the ambulance came. Mom broke her hip. She’s in rehab now.



04/24/2017

Client fell getting out of bed. I hit her Life Alert pendant and they were on the box immediately. After I said this was an emergency, [Life Alert] called 911, told me they would be here shortly and stayed on until they arrived. The [Life Alert] dispatcher was able to give [client’s] medical history and mediations to paramedics. The [Life Alert] dispatcher was there for us at a time that was very scary. Thank you!



04/21/2017

When client fell, she was stuck and couldn’t move. She pushed the [Life Alert] button. She says she was so impressed how clearly she was able to understand the man talking to her. The [Life Alert representative] was very helpful and got help for her right away. She says you guys are wonderful and everything worked out great.



04/21/2017

My blood pressure dropped. I could not use my hands or legs. My body was clammy and speech was slurred. I could not call for help so I pushed my Life Alert button. The [Life Alert] person answering was calm and asked if it was an emergency. Upon answering, “Yes.” [Life Alert] told me help was on the way and my sister was notified. I was never scared. [Life Alert] stayed with me until help came. [EMTs] got my sugar level up and I didn’t have to go to the E.R.



04/21/2017

While sitting at the kitchen counter writing, I suddenly got light-headed. I couldn’t hold the pen, couldn’t speak, and realized I was in fear of falling. I pressed my Life Alert button. [EMTs] arrived immediately and I tried to tell them what was happening. EMTs were there within 10 minutes. I had a small stroke. Thank you, Life Alert.



04/21/2017

I had a seizure. I couldn’t answer the call, but I heard the [Life Alert] voice calling me. Response was excellent—ambulance arrived and also the nurse form the retirement village where I live. My family also was called and arrived in emergency room. Thank you for your service.



04/21/2017

I had a coughing episode where I could not breathe. I pushed the [Life Alert] panic button and the fire department was at my home right away. [EMTs] access my vitals and brought me down from the coughing. I was able to then drive myself to the hospital, where they diagnosed me as having bronchitis. Thank you!



04/21/2017

Felt unsure of myself, which was worrisome—touched my Life Alert button. Got immediate response—alerted local officials and there were here within 10 minutes. Family was alerted at same time. I was transported to the local hospital for observation—released following day. Very grateful for [Life Alert’s] prompt and excellent attention.



04/21/2017

I hurt my knee and when I woke up at 3:00, I couldn’t walk. I pushed my Life Alert button and had help within minutes. The ambulance arrived within five minutes and [Life Alert] called my children and we all met at the hospital. Thank you for your help.



04/21/2017

I fell and couldn’t get up, my son tried to get me up but he couldn’t. So, he went and pressed the [Life Alert] button on the machine, and they were helpful in getting him through it. The paramedics were really wonderful.



04/21/2017

My mother was in another state with my aunt and was having a severe vertigo episode and was so dizzy. She pressed her GPS [Life Alert] button and [EMTs] arrived and took her to the hospital that I registered her out of state. Everyone was very nice and reported all of her medical history to the emergency room.



04/21/2017

I awakened during the night and fell over my dog, bumping my head on the night stand. I was stunned but not seriously injured. Life Alert responded promptly, checked me out to insure further treatment was not required and helped me into bed. [Life Alert] service was prompt and very professional. I will recommend [Life Alert] service to others.



04/21/2017

I am the contact person for my mother who has Life Alert. My mother had gone to bed and later got up to use the bathroom. She fell while in the bathroom and couldn’t move. She used her Life Alert and I was contacted. I live three blocks away and was there before the ambulance arrived.



04/21/2017

I can assure you that Life Alert gave [client’s] family immediate peace of mind, a priceless possession. When dad needed to be hospitalized right away, Life Alert was there for us. I am profoundly grateful for the life-saving service [Life Alert] provided dad. Thanks again.



04/21/2017

I got up at 7am to go to the restroom, and fell getting out of bed (due to anemia) and could not stand up. This was the third time this happened. My wife called Life Alert and it worked great. EMTs and fire department were here in minutes and transported me to the hospital (my hemoglobin was 6.3).



04/21/2017

The [Life Alert] call was for me. I am 84 years old and had fallen off my bathroom chair. No matter how hard I tried, I could not pull myself up due to my bad knees. It was two o’clock in the morning. [EMTs] came promptly, pulled me up, and asked if I had any injuries. I said, “No.” And they left. It was a very positive experience.



04/21/2017

I fell as I have very poor balance. I don’t have the ability to get up on my own so I have to call for [Life Alert]. [Life Alert] people are outstanding. They called the appropriate people as well as my children and they stayed on the line.



04/21/2017

I missed a call [about my mother], and the [Life Alert] operator called everyone on the list and within minutes, I was contacted by family after missing the call. [Life Alert] called 911 right away and mom had help within 10-15 minutes after she used her Life Alert pendant. First time she ever pushed [Life Alert] for an emergency.



04/20/2017

My husband has Parkinson’s disease and has fallen down. A couple of times, I couldn’t get him up so I called Life Alert. [Life Alert] responded very quickly and he was up in no time after the responders arrived. He had fallen in both situations. The same courteous, fast service in both states.



04/20/2017

My dad has used Life Alert twice. Both times Life Alert was quick to answer and alert the ambulance squad. [Life Alert] also notified everyone on the contact list and followed up after that. We only have praise for them. Thank you.



04/20/2017

My blood pressure was rising and I could not speak clearly or walk, and felt really bad. When I pushed the [Life Alert] button for help, everyone was great. I was taken to my hospital that has all my doctors and I was there for 20 days. I was very, very ill. With all your understanding and helping me to calm down made me and my husband happy and grateful that we have [Life Alert]! Thank you.



04/20/2017

I picked up a box which was too heavy and it knocked me over backwards. My arms are very weak. I am 88 years old, but I am doing well. When I fall, I can’t get up without help. I am very glad I have Life Alert.



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