44,026

  Happy Customer Testimonials

  (since 7/3/2008)
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09/30/2022

My partner fell in our driveway, breaking her hip and had to be rushed to the hospital in great pain. I’m very grateful to Life Alert for calling 911 and for staying on the phone with me until help arrived. I feel much safer now having my Life Alert.



09/30/2022

Life Alert was very helpful during my emergency. They took my vital signs, checked my sugar, they made sure everything was normal before they left me. I was very calm when they left me. Thank God and thank Life Alert.



09/30/2022

Needed an ambulance to go to the ER. Life Alert summoned and stayed on the line with me until they arrived. Was very assistful. I’ve used the services before – always excellent!



09/30/2022

I stepped on my fob! Life Alert’s helper was very nice in spite of the fact that I did not need help at the time. It really assured me that you are there whenever we need you.



09/29/2022

The response from our local fire department was quick and very through. Your [Life Alert] operator was very quick in the response time. Your advertising on TV is very true.



09/29/2022

People ask me if I live alone. I tell them no because I live with my little dog and Life Alert.



09/29/2022

I accidentally knocked the [Life Alert] system off the table. The alert system was prompt and helpful. They called me to find out what the need was. Hearing from them was very comforting. Thank you!!!



09/29/2022

All good service. [Life Alert] are attentive, supportive, caring for the safety of client. God Bless you for your good work.



09/28/2022

If it wasn’t for Life Alert, I wouldn’t be here today. They were there and stayed with me when I needed them. You’re a great bunch of people. I can always depend on them.



09/28/2022

I am so glad that I have Life Alert. I live by myself. Life Alert was there when I needed help. The dispatcher was very helpful. Wanted to know what was wrong with me and my condition. They said they sent the fire department and paramedics. They [ensured I was ok] before they got off the phone. Thank you, Life Alert.



09/28/2022

My mother, who is 94, fell and I was unable to get her off the floor. Life Alert was at our house very shortly after I called for help and kindly and politely got her back in bed. I certainly appreciate the great service.



09/28/2022

I was very dizzy and couldn’t stand or walk. My neighbor tried to help, but to no avail. I finally pressed my [Life Alert] pendant and then the clip-on device. They came quickly after that! They were very professional and listened to me. I didn’t want to go to the ER, but they made me understand it was necessary. I’m glad they did!



09/27/2022

I have had a number of falls over the past few years and some I had to be taken to the ER and others I did not. This last fall didn’t require transport. I had fallen and couldn’t get up. [Life Alert] called the EMT who came and helped me up. Life Alert stayed on the phone the whole time and made me aware that help was on the way. Life Alert is a wonderful service and I am truly grateful.



09/27/2022

We are thankful for the people’s help when my mother needed [Life Alert]. They were kind, courteous, and professional.



09/27/2022

I had a fall. Pressed my [Life Alert] button. Immediately someone answered on the box. Quickly, the paramedics came. The Life Alert woman stayed on and reassured me the whole time. I felt not alone! Thank you all so very much!!



09/27/2022

My wife and I were outside and our phone was in the house. I accidentally pressed my Life Alert button. Soon the ambulance was at our driveway and asked if I was alright. They also contacted my emergency contacts. This service is much appreciated.



09/26/2022

My grandson and my self were at my bank. My 11-year-old grandson was having a heat stroke, he passed out. I pressed Life Alert and they were there in minutes and took him to the hospital, he is fine. Thanks Life Alert!



09/26/2022

My dad had fallen and needed help up. We have had quite a few Life Alert calls and the staff has always been great. So grateful for all you do!



09/26/2022

I am 90-years-old and not too well right now. I am so happy I chose Life Alert years ago. It helps me feel more secure, since I am all alone. Of course, I have my 4 ½ year old schnauzer, but sadly to say, there are things she can’t do.



09/26/2022

It is a God-send to us. Our home is very sound proof and I did not hear my husband calling for me. He pushed his [Life Alert] button and you called me and as soon as you identified yourself on the phone, I knew my husband was in trouble and went looking for him.



09/23/2022

I started having trouble breathing. As time went on, it started to worsen. I pushed my Life Alert button and I received a prompt response. Help came in minutes. I was hospitalized for five days, now I’m okay. You can count on Life Alert!



09/23/2022

When I need Life Alert they are always there, and they are very helpful. I am glad I have Life Alert, I couldn’t live without Life Alert. I am glad they are in my life.



09/23/2022

He fell and hit his head. We called for help. [Life Alert] dispatched the EMT’s from the nearby fire department. They transported to the […] hospital where they admitted him for observation. All tests were negative, so after 3 days he was discharged. We have had Life Alert for a few years. They are always very helpful and friendly. We are very happy with your service. Thank you!



09/23/2022

When I called Life Alert I was terrified that I was having a heart attack. They answered almost immediately and the person that took my call was very helpful the way they helped me to calm down. In just a few minutes an ambulance was here to take me to the hospital. I am very grateful for Life Alert.



09/22/2022

Whoever came up with this idea of “Life Alert, I’m falling and I can’t get up’” for helping the aging, needy and the disabled population is a genius. I say this because I am a client with disabilities and a person who has a physical & mental impairment that limits a couple of major life activities. I believe that Life Alert’s main purpose considers disabled and impaired individuals such as myself. And that counts for something special that Life Alert is making a difference in my everyday life.



09/22/2022

My mother experienced a fall with a head injury. Had she not been wearing her [Life Alert] necklace, she would have possibly not survived as she lost a lot of blood. She has recently passed away (not due to the fall). My mother felt very safe and secure with Life Alert. Thank you all for helping our mother feel safe and independent.



09/22/2022

Wife has fallen two times. Life Alert has been so great when she fell. You could not ask for anything more. Life Alert is great in every way. I’m so glad we have it. I am worry free now. I thank all of you in Life Alert. Being a retired Marine & retired Deputy Sheriff, I understand what you do.



09/22/2022

This was our first experience. We received a call on the phone from a California number, but didn’t answer because was not in contacts. Then Life alert left a message and we realized my dad had pushed his alarm and had fallen. The fire department was at our home quickly! My father had fallen backward, and at 86 years old, could not get himself up. We could not hear him from where we were in the house. So grateful Life Alert persisted and my father was not seriously injured.



09/21/2022

I had two different episodes of getting dizzy, nauseous, and passed out. Thank God I had Life Alert. My daughter pushed the button – response right away. I was taken to the ER – 2 times by ambulance. First time, I had just had a heart valve replaced, second episode same thing, valve wasn’t working good. After third episode, I had to be shocked - got emergency pacemaker, back home in 2 days and doing ok.



09/21/2022

Felt faint, chest hurt, arms numb, cold, clammy, felt like having a heart attack. Life Alert got me an ambulance here quickly. The people on base were very helpful to understand my problem and stayed on mic all the time talking to me. Very caring. Thank you again and again.



09/21/2022

I fell on the floor, [Life Alert] helped me up. I was not injured. They were very helpful and took my vitals. Everywhere I go, Life Alert goes with me.



09/21/2022

I reached too far for something and fell and couldn’t get up. Life Alert was contacted. Local EMS responded and everything worked as it should. I have recommended Life Alert as we have been most pleased.



09/20/2022

I recently fell and fractured 5 or 6 ribs. The pain was so bad but I managed to press my Life Alert. They came with the ambulance in no time at all and took me to the hospital. The Life Alert staff was very kind and helpful. I would recommend Life Alert to anyone.



09/20/2022

We had two emergencies (falls) in a period of 6 weeks. Both times, the Life Alert person was attentive, calm, helpful, and courteous. I like that they stay on the phone with you until the ambulance arrives.



09/20/2022

[He] fell in the house and I was not able to pick him up. [Life Alert] button was pushed and they contacted the proper emergency people. They notified all on contact list to let them know there had been an incident. They stayed on the line until emergency persons arrived. Many thanks to them all.



09/20/2022

Late Saturday, I experienced stomach upset, vomiting most of the night, restless sleep. On waking, I was weak and dizzy. I called my son, my Life Alert number and waited for emergency squad and son to arrive. The Life Alert operator stayed on the line with me and made sure the squad had all my medical information was given to them and that I was stable and secure before he hung up. He was comforting and very reassuring. I thank him for his help.



09/19/2022

My grandma had Life Alert for a short time (1 week) when she had a stroke and found herself on the floor of her bedroom alone at home late at night. She is newly widowed and a neighbor friend had recommended Life Alert. If it wasn’t for her having this device who knows how she’d be today, but gracefully she received the emergency medical care she needed and is home with family.



09/19/2022

I had fallen and I’m unable to get up because I had both knees replaced and I can’t put pressure on them. Life Alert’s response was speedy and extremely efficient and courteous.



09/19/2022

I was having an episode with my heart when I pushed the [Life Alert] button, an agent responded in what seemed like a second. The responding agent alerted my son and the paramedics immediately and stayed with me until the medics arrived – all within I’d say 10-15 minutes. I felt like I was in good hands.



09/19/2022

It’s been a pleasure to have Life Alert around. I’ve used it several times.



09/16/2022

Life Alert is the best program we have for my husband. If he falls inside or outside, he knows to push the button, and he has used it a lot because of his falls. I’m so thankful for Life Alert. I don’t have to worry when I leave the house, I know he’s in good hands. He has brain cancer so this program is the best ever.



09/16/2022

The [Life Alert] response was very prompt and courteous. The paramedics arrived in a short amount of time. I simply needed help getting off the floor.



09/16/2022

Three medical emergencies in one week and unable to talk in one of them. [Life Alert] responded perfectly. Thank you for being the company you say you are!!



09/16/2022

Our family made plans in the evening and we told them to go, we would be alright. Of course, that didn’t happen. [My husband] moved the wrong way and fell, had to call for help. Your [Life Alert] people talked to us the whole time we waited for help to arrive. Everything went well, [he] is doing better. Want to thank you for your help, thanks!



09/14/2022

I was informed, when I woke up, that I was screaming, jerking legs (like fetal position). I chewed on my tongue, as after a few days, I noticed open-active-sores on the edge of my tongue. I was informed that, this time, 2 seizures occurred. As always, since the 1st time until recently, I’m glad to God that Life Alert exists.



09/14/2022

I fell down and was taken to a trauma center… Life Alert staff was very helpful and courteous and positive. Thank you for my Life Alert service.



09/14/2022

Life Alert got me help very soon after I called. Went to hospital, was checked and able to come home soon. Being a diabetic, I was dehydrated and my sugar was too high. Thanks to everyone at Life Alert for your kindness.



09/14/2022

I have always been pleased with Life Alert. I’m so glad I have it and felt more safe and secure.



09/13/2022

I was having difficulty of breathing and Life Alert was the one helping me to reach the paramedics and also, they extend my life. Thank you, Life Alert, for always making sure that your client will be safe and taken good care of.



09/13/2022

My mother fell on her driveway, used Life Alert to call for help and received excellent care. Thank you!



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