27,672

  Happy Customer Testimonials

  (since 7/3/2008)
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10/24/2014

My mother woke up at 3am one morning and started shaking violently. I was scared and didn’t know what was wrong, I pushed the Life Alert button that she was wearing and we had 6 paramedics at the door within minutes. They were concerned and kind with my mother and rushed her to the hospital. She had had a heart attack. I feel like Life Alert saved her life. Life Alert operator stayed on the line with me till the paramedics showed up. Excellent service.



10/24/2014

You saved my life!!! I experienced chest pains and shortness of breath in the middle of the night on August 12th, and hit my Life Alert button. Your responder called medics and fireman who came to my aid in 3 minutes and you talked to the medics and fire captain until you were sure I was in good hands. They put me in an ambulance and drove me to the ER at the VA medical center. Medics working on chest compressions, I was in a cardiac ward in the hospital for a week.



10/24/2014

I was on my way to my sister’s funeral. I had too much luggage I was carrying out to the car and fell on my porch steps. Luckily, I was still wearing the [Life Alert] button. Even though I am a little hard of hearing I was able to communicate my needs to your dispatcher. Within minutes, emergency help arrived, helped me, checked me out and got me on my way!



10/24/2014

I had pain in my chest. The 911 men checked everything regarding my heart and reassured me that everything was normal. By then I had no pain and was very relieved. My family and listed neighbor were called promptly. I wouldn’t hesitate to recommend [Life Alert] to anyone.



10/24/2014

On 9/5/14- Life Alert remained on-line with my husband, myself and medics until such time as we left for the ER. My husband fell and was holding on to his walker on his knees. He didn’t break any body parts. He is stable and recovering at this time! We both do recommend Life Alert! Gracias!



10/24/2014

My mother suffered a mini-stroke. She could not speak. Her friend pushed her Life Alert button for her. I was 25 minutes away. By the time I got there the ambulance was there. It would have taken 25 minutes longer for her to get help if she had had to wait for me to get there.



10/24/2014

I fell in my backyard and broke my foot. Unable to get up, I pressed the Life Alert button. There was an immediate response assuring me help was on the way and they would remain on the line until help arrived. Help arrived, thanks to Life Alert!



10/24/2014

I fell and hit my head on the furniture, but I was able to get up and call my daughter for help. She had me press [Life Alert] for aid. They called for help and stayed with me until I was helped by ambulance crew. Thank your firm for helping aged people.



10/24/2014

My father fell and hit his head or scrapped his head. I pressed the Life Alert button, the dispatcher was courteous and stayed on the line till paramedics arrived and spoke with the paramedics. They were very helpful and professional.



10/24/2014

I was alone in my backyard. I reached down to pull a weed and lost my balance and fell forward. I was unable to get up (I have knee replacements). I pressed my Life Alert button, not knowing whether I was out of range. Help arrived in about 10 minutes. My sons were also notified. I am grateful!



10/23/2014

My mom had a stroke at home. We pushed her alarm and right away the [Life Alert] attendant was on the line and called EMTs. He stayed on the line with us until the ambulance arrived. Then he called our houseline and gave mom’s history. It was a blessing that I could concentrate on keeping mom calm and not have to worry about the other details. She is doing super and almost 100% back to normal.



10/23/2014

My mother fell in the kitchen on a Sunday night. Life Alert called my 2 sisters and me. We were able to get there about the same time as the EMS. We were very pleased with the lady on the phone who stayed on the line until mom was checked. We were very pleased with Life Alert in every way. Thank you!!



10/23/2014

Food was left cooking on the stove while person in charge of the food forgot about it and was working in another part of the house. All of the liquid evaporated and the pan and food began to burn, and smoke began to spread throughout the house. Immediately Life Alert took over, got help from the fire dept. and made the person in the house aware of what was happening. They called for help.



10/23/2014

Very quick response, alerted me by phone to let me know my mother had fallen and help was on the way. Contacted me later to let me know she was ok; thankful to have made the decision to buy Life Alert.



10/23/2014

My mother fell from her front door when walking back from her mailbox. She uses a walker that collapsed and she caught her fingers in the walker. She was able to reach her Life Alert button and called for help. Help arrived within 10-12 minutes and transferred her to the emergency room where she was stitched up and sent home. Excellent response!!



10/23/2014

Within two weeks of signing up with Life Alert I had reason to use it- I fell and could not get up. Then, in another two weeks when I was home from the hospital, I fell again - this time I fractured my left humorous. Both times response was fast and professional. Thank you.



10/23/2014

I was having heart pain and pressed the button around my neck. Life Alert responded quickly and assured me help was on the way. Rescue showed up within 5-10 minutes. I was taken to the hospital and stayed 3 days. I’m now at home feeling better and rested.



10/23/2014

I was having a hypertension crisis, my blood pressure was extremely elevated and I was short of breath. The Life Alert team was right on the spot, they alerted the EMTs, stayed with me until the EMTs arrived and kept me calm until help arrived.



10/23/2014

Life Alert saved my mother by alerting our rescue squad. She had called for falling twice, suffocating, severe chest pains, complications with breast cancer and a lung blockage. We can’t be more appreciative for Life Alert.



10/23/2014

My husband woke up at 4pm shaking and confused, I could not get him up out of bed. So I pressed Life Alert and they got help immediately. He was taken to the hospital with a temperature of 102 degrees and they said he had pneumonia. He stayed in the hospital 3 days and was able to come home. He is 89 and has Alzheimer’s. I thank god for Life Alert.



10/22/2014

On Super bowl Sunday I was excited to be joining my family for a super party. The day before I was bothered with a bad stomach ache, but after a good night’s sleep I woke up feeling good. However, shortly after waking I had my first attack of black stool and vomiting blood followed with a second attack. I immediately called my son and he told me to push the button for Life Alert and I told him you would not hear me because I was in another room. He insisted that I push the button. I did and heard voices answering my call. Within no time I was suddenly surrounded by medics who immediately began working on me and preparing me for a ride to the hospital. I do not remember any details after that. Life Alert saved me and I am very grateful. I wear my necklace always and now know that you will respond even if I am not in the same room to talk to you. Thank you, Thank you! I just need to push the button!



10/22/2014

I used Life Alert on August 31st. I was having chest pain and also had a hard time breathing. Life Alert was wonderful; [the operator] stayed on the speaker until help arrived. Then she contacted my sister to make sure everything went well, thanks a bunch. I plan to keep this service for many years.



10/22/2014

My legs gave out and I fell down. I pressed my Life Alert button; Life Alert answered promptly and stayed on the line with me until the paramedics came. Life Alert relayed all the correct information to emergency services even though I could not remember my own information.



10/22/2014

The gentleman was very polite and very reassuring. I felt very relaxed and safe, knowing someone was waiting with me for the emergency people and until family members arrived. Thank you and god bless you. You are a real help in the time of trouble!



10/22/2014

We called Life Alert because I was dehydrated and could barely stand. I have called several times - they are always prompt and know their procedure - kind and reassuring. I know I am safe here - I could not live alone without Life Alert.



10/22/2014

Life Alert has allowed me to live independently with the level of comfort I and my family need. Very satisfied with the service and support Life Alert provided. Keep up the good work for all of us that need it!!



10/22/2014

I had been to the doctor and was told I needed to be admitted to the hospital. My friend brought me home to get a few things, but by then was too weak and faint to ride in the car. I told her to call my Life Alert and within minutes (15-20) the ambulance was here and I was on my way to hospital. They also called my daughter and my neighbor as directed. This was my first time to use Life Alert and they did everything as promised!



10/22/2014

On August 31, 2014 I had a mild heart attack and I fell inside my home and could not get up. I pressed the Life Alert button and they immediately notified my friends and also emergency. They were at my home within minutes. I am so pleased I have this service and would recommend it to anyone.



10/22/2014

I live alone but with Life Alert I feel that I have an array of people living with me; wonderful attention, courteous and attentive listeners and immediate help. I could not ask for better assistance. Thank you so very much!



10/22/2014

Life Alert gives me peace of mind! My mother fell in our gravel drive while walking. She didn’t have her mobile unit with her and I had to run in to get it so that we could get help. It worked wonderfully. The operator called an ambulance and kept us comforted and informed during the entire episode. She fell again in her kitchen just a few days after being released from the hospital and Life Alert called me immediately to help her. LOVE LIFE ALERT!!!



10/21/2014

My wife was too weak to walk and was having trouble breathing. I pushed the Life Alert button; you answered in less than one minute, asked us what the problem was, and then called an ambulance. Immediately, they were here with a police officer in about 4 minutes- thank you.



10/21/2014

Mother was unable to talk – moaning, exhaling hard, and grabbing her head. When I asked what was wrong, she could not talk to me - I pushed the button on Life Alert. Immediately, I got a [Life] Alert staff person and an ambulance on the way. Top line response - she had a blood clot on the brain- it was a stroke. Thank you.



10/21/2014

I had vomiting/coughing episode and passed out. My daughter pushed my button and got an immediate response, ambulance arrived and “Life Alert” stayed on the line until EMS told them everything was under control. I was then transported to the hospital.



10/21/2014

I have had Life Alert for 4 years. It’s a god send for me and my family. I live alone and had to use it 2 times. The first time I fell out of bed and got wedged under the bed. The EMTs responded and transported me to the hospital for a cut in my back. The second incident I fell in the bathtub and could not get out. Again they responded and got me out. I thank you for your service and my family thanks you.



10/21/2014

I had chest pain and two nitro did not stop them. It made it easy to get help. I would advise anyone that has heart trouble to wear [Life Alert] 24 hours. Thank you so much for making it faster to get help.



10/21/2014

I had a kitchen oven full of smoke as I was trying to heat the oven to read 350 degrees; all of a sudden the smoke alarm went off. The [Life Alert] operator came on and said they would call the fire department they were here in about 10 minutes. They took care of the oven and they were very pleasant to me. I give the operator an A++, she was very pleasant. I thank them with all my heart. All my friends are on Life Alert. Thank you so much.



10/21/2014

My mom fell in the early morning of 8/30/14. She pushed the button and I was called immediately. The lady stayed on the phone talking to my mom till helped arrive. My mom was very thankful that she had Life Alert.



10/21/2014

All staff are very helpful. I do like that we are called back afterwards with any info needed, such as who is with our mother and what hospital she is at. My siblings and I are so thankful to have Life Alert for our mother. Great job to all!



10/21/2014

I tripped on a floor mat and fell backwards in my garage and hit my head on the cement and could not get up so I pushed my Life Alert button on my wrist. The paramedics were there in 5 minutes and put me in their ambulance and straight to the hospital.



10/21/2014

[Life Alert] answered immediately, put help in motion right away, kept in touch until positive that the situation was being handled by emergency people here at my home. [Life Alert] called all my kids and alerted them to what was happening. I believe they tried to call back to check on me but they kept me in the hospital I wasn’t home yet. I’m really grateful to your staff and the company.



10/20/2014

I experienced pain in my chest different from any other chest pain I’ve had before. I took one nitrate pill at 2:30 am, it stopped the pain. At 3:40 am the pain returned. I immediately pressed my Life Alert pendant after taking another nitrate pill. Life Alert responded within minutes, [EMTs] got me in the ambulance. I received aspirin and they hooked me up with an IV and took my vitals. I was at the hospital within twenty minutes.



10/20/2014

My neighbor had just received her Life Alert one week before she fell in her driveway and broke her hip and wrist. As her first responder I was able to be there within minutes. Without Life Alert, no one would have seen her. It was hot that day and she was in the sun on the asphalt. I don’t think she would have made it. You saved her life.



10/20/2014

I have fallen 4 times since I got Life Alert and everything has been wonderful. My last fall I was on the porch and the box is in my living room. I was concerned if they could hear me and they assured me everything was fine!



10/20/2014

I was alone in my apartment (live alone) and I had an accident where I dropped a heave weight on my ankle and since I’m on a lot of blood-thinners, I could not stop the heavy bleeding. I decided to call Life Alert to try it out instead of calling 911 directly. The operator was great. She called for medical assistance and remained on the line comforting me and making certain I received emergency help.



10/20/2014

My mother was having chest pain. She pushed her Life Alert button; the ambulance came and took her to the emergency room at the hospital. Meanwhile the Life Alert staff alerted me so that I could meet her at the hospital. I am very pleased with the service.



10/20/2014

Lost my balance and fell slowly to the floor in a sitting position. I have bad knees and could not get up. Got Life Alert by pressing the button on my necklace. Life Alert stayed on line till EMTs arrived. They got me up and checked me out. Was not hurt.



10/20/2014

My mother-in-law slipped to the floor from her bed immediately after I left to go out to breakfast. [Life Alert] tried to reach me, approximately 5 attempts. She was very pleased as she shared it with me when I returned, how nice the people were and she finally pressed her button for the first time in more than 4 years!



10/20/2014

My husband had brain cancer and seizures that left him lose the use of his right side. He fell a number of times and we were so thankful for Life Alert. It allowed me to run errands and know he had piece of mind he could push his button. Thanks so much!



10/20/2014

While I was at the store 1 block away, my husband got up with his walker to cross the living room and fell with the walker too far from the phone to call. So he pushed his Life Alert button and the paramedics came and got him up before I came home. All was well and my husband was pleased with the promptness and care. Thanks Life Alert.



10/20/2014

Mom was having trouble breathing and hit her Life Alert button and the paramedics came right away. They were wonderful with notifying myself and my brothers and letting us know the action taken. My mother was very secure knowing help was always right there.



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