41,058

  Happy Customer Testimonials

  (since 7/3/2008)
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10/18/2019

Mother fell at home while no one else was around! She pushed her Life Alert button and got help started right away. Ambulance and fire were called. Myself(daughter) and grandson were called. We all met her at the hospital, where she was kept for 24 hours and released with no lasting problems. Thank you!!



10/18/2019

I had fallen in the night and my daughter was asleep. I pushed my Life Alert necklace and asked them to call my daughter’s phone which they did. She immediately came up and got me. Then we decided I needed to go to the hospital so Life Alert dispatched help. Thank you very much I could have laid there all night.



10/18/2019

I fell in the shower (over our tub). I pushed the button and Life Alert came right on. The policeman and ambulance were here almost immediately. The EMT was so professional. He had me out of the tub and back in my nighty in no time. Life Alert was giving info to other EMTs. The EMT’s told me that Life Alert was the best that they worked with.



10/18/2019

On Sept 16, 2019, my father had to use Life Alert twice, first time was in the morning he had went down to the floor. Paramedics picked him up, he was fine. 2nd time he went down again in the afternoon. Paramedics returned and felt he needed to go to the hospital. Low BP. Life Alert was quick, constantly calling and leaving messages to make sure the daughters know what was going on with my dad. Love y’all services. Thank you.



10/18/2019

My father fell and broke his hip. He pushed his [Life Alert] button and Life Alert staff called the ambulance and stayed on the line with him until the EMT’s arrived. He is 96 and was reassured EMT’s were on their way.



10/17/2019

[Patient] cut himself and was bleeding pretty badly, was worried so he pushed the [Life Alert] button, the fire department came after Life Alert alerted them and bandaged him up, he is very happy with the service.



10/17/2019

I was having chest pains and I live alone. Thankfully, I was able to speak to Life Alert operator. They promptly took charge and summoned the fire department and ambulance who took me to the nearest hospital. I have never regretted having Life Alert in my home.



10/17/2019

Thank you for what you did, Life Alert was a great help. Thank you, I am feeling so much better, thank you again and God bless all that you are doing.



10/17/2019

It was a false alarm, but Life Alert still reacted in a professional and positive response. I’m so thankful I have Life Alert for my mother. It gives me peace of mind knowing you are there for her. Thank you so much.



10/17/2019

On July 8th of this year, I was disoriented, dehydrated and suffering from nausea. The two emergency personnel workers were attentive, helpful and reassuring. Thanks to [Life Alert], my trip to the hospital was successful.



10/16/2019

Life Alert was called twice within the past few months- all experiences were excellent. Life Alert staff stayed on the phone with my elderly aunt until help arrived. One time, I listened to the communication between the Life Dispatcher and EMT and was pleased with the pertinent information shared which assisted in helping my aunt’s condition.



10/16/2019

I was recovering from surgery following surgery for a compressed fracture of my L4. This had resulted in recurring muscle spasms which left me unable to lift myself from the bed. I used my Life Alert pendant to call for help. Within a very short time ambulance arrived and transported me to hospital.



10/16/2019

I was alone; 11:00 PM and on my bare wood floor. I have a three wheel walker and let go to bend over to unplug a lamp. I slipped and fell hard on my left side, hip and left leg. Pressed my [Life Alert] button, and 3 paramedics and firemen seemed to get there in about fifteen minutes. Once I’m down, cannot get up alone; had lower back and spine surgery 2010. They got me up and on my feet. Checked me out and signed I would not go to hospital. Had always had positive results calling Life Alert!



10/16/2019

My mobility cart hit the dresser in my bedroom and I fell off the seat to the floor. I called Life Alert and they called my wife and EMS. EMS came to my house and lifted me back into my cart.



10/16/2019

My mom fell and Life Alert contacted me and stayed on the line with my mom until help arrived. She actually fell again today and they were great. Very helpful and courteous. I will recommend Life Alert to anyone. They have been a blessing to my mom and peace of mind for me and my sister.



10/15/2019

I hurt my right hip and was in agonizing pain. I had no recourse but to call on Life Alert. The operator was very courteous and sent help within minutes. I had to call twice for the same problem and will not hesitate to call again. I recommend Life Alert to all of my friends. Thanks!



10/15/2019

[Patient] fell a couple of times, and was sick often- Life Alert responded quickly. They are polite and efficient in their response. Thank you for being fast, a big help. We are seniors and we are grateful to have you in our home.



10/15/2019

I rolled out of my bed and could not get up by myself; I pressed the [Life Alert] button and immediately had a response. They stayed with me until the paramedics arrived. I was checked out and helped to be able to stand and walk to my chair. I did not need hospital care. I appreciate their professionalism.



10/15/2019

This August I had two emergency trips to the [hospital]. Life alert’s response was immediate as was the police and paramedics. Everyone was friendly and kind. I have no complaints and am very grateful and alive.



10/15/2019

I came home and caught someone (man) breaking into my home (2:00 PM). He confronted me and came towards me. I pushed my Life Alert. He grabbed me and drug me into my garage and attempted to sexually assault me. He ran when he heard the sirens of the police and emergency ambulance. Life Alert contacted my daughter. Thank you.



10/14/2019

My 83 year old dad fell in home and broke his hip and left leg. Tore open elbow, was bleeding very bad due to blood thinner. Life Alert staff stayed on with him till paramedics arrived. I call my dad at 8:30 PM daily. If not for Life Alert, I don’t think my dad would still be here. Rehab facility is using his story to pass on to others.



10/14/2019

I had a mild dizzy (vertigo) spell where the room surroundings were spinning and was too far away to reach for my cell phone and my pills. It last approximately 2-2 ½ minutes. My life Alert box was right beside me, so I was able to use it. By the time paramedics and police arrived I had already got back to normal. Also my son, who was my contact person, stated that the dispatcher was very nice and helpful. He was pleased at how fast they responded.



10/14/2019

My mom called Life Alert 4-5 times. Life Alert took charged immediately and notified all contacts immediately. Help was there in minutes.



10/14/2019

My husband fell and I couldn’t get him up. He pressed the [Life Alert] button and an agent helped us to get the EMS. She stayed with us till help arrived.



10/14/2019

I fell in my home and could not move. I pushed my Life Alert button and got help from Life Alert right away, who called my son who came, and also could talk to the [EMS] operator and tell them what he thought. He was thankful I had Life Alert as I would have stayed there. I could not reach a phone, the operator stayed on until the ambulance came.



10/11/2019

I used the Life Alert item for outside of the home. Response from Life Alert staff was good. Stayed on the line till EMS arrived. Of which my co-workers thought was very nice and dependable of Life Alert staff.



10/11/2019

I fell on some large gravel and started bleeding very badly. I had on my [Life Alert] GPS that I always carry when I am away from home. I immediately used my GPS button and told the lady what had happened. She stayed with me until the ambulance arrived. She also telephoned the friend I listed and they were at the hospital just after I arrived. I had my Life Alert for about a month when I fell. I was so happy I had it because none of the neighbors were at home at the time.



10/11/2019

In backyard. Cell phone charging so had my Life Alert Mobile GPS speaker box in my pocket. Passed out and hit ground. Landed on pocket with GPS in it so it automatically called Life Alert. Rep stayed on GPS with me till EMT’s arrived. She talked to one of them. Checked my vitals. Over-heated and BP dropped to 106/50. She called later to check on me. Staying on GPS with me was BIG relief till EMT’s arrived. They had to help me get up. Was too dizzy. She asked if I wanted contacts notified. Said no since EMT’s on watch. Thank you very much!



10/11/2019

I fell in the bathroom. Hit my forehead, two black eyes, two cracked ribs and bruised right toes. Wearing my Life Alert, I was able to push my button. Response immediately and the responder took care of everything. Ambulance and EMT were there in about 10-12 minutes. They commented on how wonderful you took care of everything and how prepared you were. Great job!



10/11/2019

I fell and Life Alert answered in one minute. Help came and I was taken to the hospital. Believe me! It feels good that there is someone that takes care of you. Thank you.



10/10/2019

During my emergency, [Life Alert] stayed on the line with me until help arrived, which made me feel safe, they contacted my PCA (personal care attendant) and my aunt, to let them know what’s going on- they were very comforting to me in my time of need—so glad I have Life Alert.



10/10/2019

Not just this time but every time we have had to use Life Alert when my husband has fallen, they have stayed with me till the ambulance crew helps or, as with this time, takes him to the ER. I am glad we invested in this.



10/10/2019

I was getting up out of my recliner, lost my balance and fell to the floor. I was not able to stand up so, since I live alone, I pressed my Life Alert button. Help arrived very quickly and assisted me up.



10/10/2019

Wednesday evening, I came home, drove my car into the garage, closed the door and then passed out before I could shut off my car. 5 hours passed before I was able to press button for Life Alert. Life Alert really saved my life because I not only had low blood sugar, I had carbon monoxide poisoning. When the EMT’s arrived and opened the garage door, I heard them comment, “It’s so hot in there but we have to get her out.” I spent the night in the hospital ER and received oxygen. Apparently my CO level was at 97%. The EMT’s said if they hadn’t gotten there when they did, they would been hauling out a dead body instead of a live one.



10/10/2019

We have found the Life Alert staff has always been courteous and very understanding. We have accidentally set off the alarm and they were nice about it, and when we did need them their response was quick and efficient. Life Alert is a very comforting service for anyone with a handicap or any medical problem.



10/09/2019

I was getting ready to leave the gift shop in my church building where I volunteer- had my hands full, was backing up to put down some books, lost my balance and fell landing on my right butt. I pushed my Life Alert and a female voice came on. They stayed on the phone with me until the paramedics arrived.



10/09/2019

Our family is more at ease with [Life Alert] in the event we have to leave our father alone for a bit. Everyone has been very positive and thorough in this process.



10/09/2019

[Life Alert} stays on the phone with my mother until help gets to her. Always call me (her daughter) and let me know what is happening. I really appreciate Life Alert- it is like my mom is never alone. Thanks for great service.



10/09/2019

I thought I was starting to have a heart attack- pain in my left arm, heart and starting up in my neck. My husband pushed my Life Alert button and the ambulance arrived very soon. The men with the ambulance were quite knowledgeable in their jobs. ---No heart attack. I’ve used Life Alert three times this year!!



10/09/2019

I had fallen in the kitchen and hit my head. I was wearing the Life Alert button and pressed it. A voice responded immediately and stayed on the line until an ambulance arrived. I recommend Life Alert to all my friends and neighbors.



10/08/2019

I experienced chest pain and pushed my [Life Alert] necklace button. The ambulance arrived ten minutes later. Very gently they put me on the stretcher and in the ambulance. They were very reassuring. The EMT talked to me calmly till I was taken into ER.



10/08/2019

My mother fell outside on Aug 3, 2019, and she was wearing her [Life Alert] necklace, and she pressed her button and got immediate service. They called everyone on the list to inform them of her situation- the emergency paramedics came and took her to the ER. Service was great- They called me until they actually got me. I was in the hospital myself and didn’t answer right away.



10/08/2019

Recently had chest pains, pushed Life Alert and got service right away, they stayed with me til the paramedics got there and rushed me to the hospital. The person on Life Alert was very concerned and kept me informed about them being contacted and help was on way and kept asking me how I am feeling. Thank you, Life Alert.



10/08/2019

I fell in the bathroom, Sat on my own feet, unable to get up. Pressed [Life Alert] wrist button. Had help here in less than ten minutes. Last week, I hit the button around 4:30-5 AM. Life Alert called and kept calling till I answered. Life Alert is a godsend as I am alone and have all kinds of bone issues. I know wherever I go, Life Alert is with me.



10/08/2019

I experienced two falls recently- I was unable to get up. I was able to contact Life Alert who quickly called paramedics; that was the third time in twelve months. Life Alert has been a life saver!! Thank you!



10/07/2019

I fell and broke my left arm humerus, I couldn’t get up, I pushed my Life Alert button and they summoned the ambulance which came and took me to the ER.



10/07/2019

I had stomach pain during the night. Became worst toward morning. Called Life Alert, using my Life Alert button- Told them what was going on, help arrived within 15 minutes. Went to the [hospital], received care immediately, had operation within hours for bowel blockage. Wonderful to have that kind of help at my fingertips. Much thanks.



10/07/2019

My father went out to get his mail at night and fell in the driveway and hit his head- he could not get up. He remembered he had the GPS Life Alert on his belt and called for help-ambulance came immediately and Life Alert called me right away with update.



10/07/2019

Mother fell at the assisted living facility and suffered a serious cut. There was no one around but she had the presence of mind to push her Life Alert. Your people called an ambulance and then called me. They [Life Alert] were the only ones who did. We appreciate their professionalism. Thank you.



10/07/2019

When I pushed my [Life Alert] button at 2:30 AM I got an answer right away. The gentleman kept me on the phone and two real nice men picked me up in an ambulance. I was admitted later for the night. Your service could not have been better. Thank you so much. I have told many friends as I have been a member for over three years.



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