30,128

  Happy Customer Testimonials

  (since 7/3/2008)
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09/03/2015

My mother blacked out on 7/1/15 - when Life Alert did not get a response from her, you called paramedics and they rushed her to the hospital. Life Alert then notified me immediately and my daughter. Thank you so much. You saved her life!



09/03/2015

I tripped over the hose in my yard, fell, and couldn’t get up. I was waiting for the valley transit bus and the medics came but I was alright - no bruises or scrapes. I voluntarily went to the hospital. Thanks for the help. Keep up the good work you do.



09/03/2015

Life Alert responded immediately and sent paramedics and police to help when [my mother in law] fell. The paramedics did testing to make sure her vital signs were normal. Everyone was quick and thoughtful for her comfort. Job well done.



09/03/2015

My mother had a fall, and later on another day a feeling of dizziness. Life Alert responded promptly and with courtesy each time. We are thankful to be associated with your responders and your company.



09/03/2015

I left a pan of water on the stove to boil dry - I didn’t notice until smoke alarms sounded and smoke filled the kitchen. I didn’t call Life Alert, but the fire dept, a deputy, and my nephew showed up. I realized the system had alerted Life Alert. The fire dept. put 2 large fans in and stayed there until everything cleared up. Thanks to Life Alert.



09/03/2015

I passed out and fell on the brick patio and hit my head on the brick wall; I could not get up because my legs are very weak. Nothing around me to help me up. Life Alert was great, all the emergency people were great. I went to the emergency room and spent the night.



09/03/2015

I slipped getting in bed and fell to my knees; couldn’t get up. Life Alert got me help and stayed on the phone with me until help arrived. This is the third time in a little over a year that I have had to use Life Alert. Each time the operator talked to me until help arrived. Thank you.



09/03/2015

My mother has COPD and congestive heart failure. Her air hose machine wasn’t supplying enough O2. Life Alert had EMTs here in less than 5 minutes, gave her a good supply of O2 and got her to the hospital in minutes. Thank you!



09/03/2015

My mother had the smoke detector, carbon monoxide detector, and the necklace. She burned a donut in her microwave and when the smoke poured out, the smoke alarm alerted the fire dept. They came and aired out her house. Life Alert called us to let us know everything was okay.



09/03/2015

My mom fell and used her Life Alert necklace and then they called on the phone, didn’t get a response and right away sent out the ambulance. She was taken care of then and ended up breaking her wrist and is now recovering at home. Thank you, Life Alert!



09/02/2015

I had an emergency recently and used Life Alert. They were very helpful, knowledgeable and quick to respond to my needs at the time. They called all of my emergency contacts and told them that I had an emergency. I would recommend Life Alert to friends to use. Thank you.



09/02/2015

I’m writing for my mom who is Italian and speaks broken English. Both my parents need Life Alert, it just makes it very convenient. That day my mom had a diabetic attack, my dad, who doesn’t dial a telephone, pushed the red button which saved mom’s life. Thank you.



09/02/2015

I have never been more pleased with my Life Alert! Everything from the initial call, being rushed to the hospital, and taking care of me. I will never leave Life Alert. I’m happy just to know you have my back. Thank you so much!



09/02/2015

My BP dropped to 55 over 35, and I couldn’t get to Life Alert but was able to push the button on my pendant. Rescue squad lifted me upside down to get blood and oxygen to my brain. You all saved my life! Thank you.



09/02/2015

My mother fell down and broke her left leg! Life Alert called me at 12:30 am I got to my mother’s house by 1 o’clock. I told Life Alert to call an ambulance, which you did. I am very happy with your service. I am glad that she has [Life Alert].



09/02/2015

Had to call Life Alert for my husband who was non responsive. [Life Alert] came on the line right away. Called paramedics and stayed with me until they arrived. Overall took about 5 minutes, I felt very comfortable knowing they were on the line with me the whole time.



09/02/2015

My wheelchair get wedged into a narrow opening, could not go forward or backward. I pressed my [Life Alert] pendant, the operator listened to my problem, had someone sent over to help me within 5-10 minutes. I was very happy with the way it was all resolved. Thank you!!



09/02/2015

My house was filled with smoke. Life Alert sent local fire department to locate the problem. Problem was over cooked food in microwave I had forgotten about earlier not realizing it would set off alarms all over the house. Your staff member was so concerned, I was impressed.



09/02/2015

My husband had a seizure. He had never had one before and I was a nervous wreck. I hit the Life Alert button and a Life Alert person came on the line, explained to me what she was doing, and spoke to the EMTs. I didn’t have to worry about anything but tending to my husband.



09/02/2015

I kept hearing a tapping noise outside where I was resting inside. It kept on, so I pressed my Life Alert button - this was late at night when the operator answered she could hear the noise - she called the police. They came but could not find anything, I locked up and felt safe again.



09/01/2015

I fell and could not get back up. I wear my Life Alert pendant; and I pushed it. I live alone except for my cat. Life Alert responded very quickly and got me help even quicker. Unless you have fallen by yourself you can’t imagine the fear you have. Life Alert operator kept talking to me and reassuring me that help was on the way. I highly recommend Life Alert to all I know.



09/01/2015

I passed out and fell to the floor in my bedroom. I tried to pull myself up off the floor but my left arm was hurting badly and I could not use it. I had my Life Alert button in my pocket and I pushed it. Help arrived quickly and I was taken to the hospital. It turned out I had broken my shoulder.



09/01/2015

On 7/11 I came home and about 20-30 minutes I felt dizzy. I started to fall, and sat on the floor. Than after 5 minutes, I pressed my bracelet and immediately the response came. When asked if help was needed, I said yes. The ambulance came and took me to the hospital. Life Alert saved my life!



09/01/2015

My mother was home alone at about 11:00 pm. She had fallen and was able to push the Life Alert button. She is 86 years old with a bad hip and was unable to get up on her own. Life Alert summoned help and called my cell phone, my sister, and my brother. My sister was able to meet paramedics.



09/01/2015

I was emptying the waste basket and lost my balance and fell on the floor, because I have 2 artificial knees I couldn’t get up myself so I called Life Alert and they sent the rescue and they were able to get me up. I was not hurt.



09/01/2015

I felt faint, fell and hit my head on my desk. Life Alert staff answered promptly, and kept talking to me until the ambulance arrived which was reassuring. I have already recommended Life Alert to a friend.



09/01/2015

I walked in my mother’s house and she was on the floor. Don’t know how she was there but she was very confused and was unable to push her Life Alert button. After making the determination that she needed EMS, I pushed her Life Alert button and received an immediate response from the technician. Thank you for your assistance.



09/01/2015

I had food poisoning and after the initial vomiting, I had the dry heaves and chill’s and was unable to care for myself. I was alone and it was the middle of the night. I just punched the [Life Alert] button and received immediate help! The ambulance came and took care of the problem, thank you!



09/01/2015

When my mother fell, I pushed her Life Alert and they alerted proper personnel and help was there promptly. Very satisfied they stayed on line, and they knew all her medical information. We weren’t home but came right after. Another emergency, our house was broken into and the phone line was disconnected, my cell phone didn’t have service there so I pushed the Life Alert and they called authorities for me. BIG HELP. This may sound like a commercial, but I am very satisfied.



09/01/2015

After pushing the Life Alert button for my husband, who was unconscious, the Life Alert operator called 911 plus other family members on the call list. After the paramedics left for the hospital, the Life Alert operator called me to find out his condition and then called the other people on the call list to inform them. So I didn’t have to! Very efficient- worked well- very glad we have Life Alert system.



08/31/2015

There was a disturbance as if someone was breaking in my house. I called Life Alert, they called the police and stayed on line until they arrived. They also checked on line even after police left. I wish to thank Life Alert and their staff for a quick response and help.



08/31/2015

Dad fell coming from a neighbor’s house. A neighbor helped him and he pushed the Life Alert [help button]. A representative called the paramedics and then alerted me. When I arrived the paramedics had bandage the wound. They were very helpful. Everything worked as we were told it would. Thank you!



08/31/2015

I had fallen and needed help getting up. I’m 91 and afraid of breaking something. I use a walker. Life Alert helped me get settled again, said [paramedics] will take me to the hospital but wasn’t necessary. It wasn’t a bad fall. They were very caring and helpful. I’m glad I have your service.



08/31/2015

My mother fell down the basement steps breaking her hip. She pressed the Life Alert button, but could not hear the response box. Life Alert called me, my brother, and EMS. We all arrived within minutes.



08/31/2015

They immediately called my daughter to alert her that an ambulance was being sent to the premises. [EMS] arrived at a timely manner and were courteous and helpful! I have recommended Life Alert to many of my friends and family. I have never had a bad experience with Life Alert.



08/31/2015

My mother was having trouble breathing and felt weak, so she told me to get an ambulance I told her to push the button, when she did a Life Alert staff member answered and asked what the problem was. I told her and she called an ambulance and stayed on the phone until they came. They took her to the hospital -- she had congestive heart failure and edema. They made me feel confident and calm.



08/31/2015

I was playing bridge at my clubhouse; my husband was home - not supposed to get out of easy chair in front of the TV until I got home. He did go to the bathroom and fell. Thank goodness for Life Alert, they called me - I got home and firemen were here helping him.



08/31/2015

I had unsuccessful 3 total knee replacements. My knee is very weak - 1 surgery too many. I just leaned to the left and fell, no way to get up. I pushed my button and within 2 minutes someone was on the phone checking on me. Within the next 10 minutes the fire dept. was here to get me up. Thanks Life Alert.



08/31/2015

My mother-in-law post CVA, fainted. Life Alert was contacted and sent paramedics who transported her to and ER. Life Alert notified my wife and her brother of the situation. My mother-in-law and us were very pleased with the service.



08/31/2015

Unable to navigate, immobile. Suspected TIA. Quick response by Life Alert got an ambulance which quickly transported patient to the hospital. In the excitement a phone had been left on. Life Alert called the neighbor who took care of the situation. Thank you!



08/28/2015

Life Alert has saved my dad’s life many times. He is 94 years old. He has felt very safe knowing you’re there with him around the clock. It has given him the privilege to live in his home rather than in a nursing home. Life Alert has given my dad years of life. Thank you.



08/28/2015

I got dizzy, fell, and hit my head; it knocked me out. When I came to I pushed my Life Alert. Fire chief came 1s t- then paramedics. I’m in hospice so I did not go to the hospital. I did have a concussion. So glad I have Life Alert.



08/28/2015

I awoke with a migraine, loss of balance with nausea. Phoned Life Alert. Help arrived in minutes. I was taken by ambulance to the hospital. After several tests, I was diagnosed with high blood pressure and head trauma. Joining Life Alert was most helpful with my health problems. Thank you for caring!



08/28/2015

Throwing up with possible gastrointestinal bleeding. Life Alert responded immediately and immediately informed my emergency contact information, informed contact that I was being taken to the hospital. Life Alert called the following day to see how things were going.



08/28/2015

I did fall and could not get up, I was not alone but my husband was on the front porch with music and did not hear me calling or knocking. All my contacts were notified by [Life Alert]. The paramedics were kind, nice, and did their jobs. Made sure I was alright and left.



08/28/2015

I fell and cut my arm, used my [Life Alert] neckless and called for help. They arrived in 10 minutes, very helpful and courteous. The operator was very good and helped me a lot. They got me to the hospital in record time. Thanks to everyone who helped.



08/28/2015

I fell in the garage as I was getting out of the car after grocery shopping - lots of blood. I went into the house – kitchen –grabbed a towel to put over the cut on my head to staunch the blood and called Life Alert. [EMTs] took me to emergency at the hospital, got C-scans, all was ok.



08/28/2015

My mother is 82 years young and she fell for the 2nd time in one month. Because of her age and health she can’t get up off the floor by herself so having Life Alert in her home has been a life saver for mom and our family. The dispatcher is always courteous, helpful, positive, concerned and always stays on the phone until help arrives, and remains on the line until they know she’s ok. I would highly recommend Life Alert to others!!!



08/28/2015

When mom needed emergency help after a fall, Life Alert made our episode much more manageable and we did not have to leave mom to talk to anyone. We feel more secure about mom living alone since she has Life Alert.



08/28/2015

My mother was outside and fell. She pushed her button (mom is 94 and could not get up) and the emergency team was at her apartment in about 5 minutes. I was called and notified, I live 25 miles away. As I pulled up to the apartment I was called telling me she was ok.



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