36,788

  Happy Customer Testimonials

  (since 7/3/2008)
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11/17/2017

My mom fell twice and Life Alert got someone to the house ASAP. We all are very pleased with Life Alert and have recommended it to others.



11/17/2017

I have used Life Alert several times over the years and found the staff to be very professional, courteous, and helpful in getting an ambulance here in no time.



11/17/2017

My wife pushed her Life Alert button and Life Alert responders called the paramedics. They responded to the call in less than ten minutes. Excellent service from Life Alert.



11/17/2017

My mother fell and broke her hip at home. Life Alert called while we were in another town and kept us informed. We actually arrived at the emergency room before the ambulance arrived. Thank you so much for all your help!



11/17/2017

Life Alert came to my rescue. I had fallen and my Life Alert button and monitor were not working. I was able to slowly drag myself to my bedroom phone, which was on the floor. I called my daughter and she came to my home and called Life Alert. Thank God! Within two days I received a new monitor and everything was upgraded. I now know to test the equipment once a month. Life Alert is a true Life saver!



11/17/2017

In September, my husband was sick and he didn’t have oxygen. There had been a storm the day before and we couldn’t bring him to the hospital. Finally, we called Life Alert for help and their response was quick and on point. They sent the paramedics within minutes. We were very pleased with that. I would recommend Life Alert to anyone. Keep up the good job.



11/17/2017

I slipped off my bed and I could not move for half an hour. I could hardly catch my breath. Life Alert saved my life by sending the emergency responders, who rushed me to the hospital.



11/17/2017

I have been pleased every time I have had help from Life Alert. They were here in a few minutes. I’m 95 years old and when I fall I can’t get up. I live alone, so it’s good to have Life Alert.



11/17/2017

We have had Life Alert come out two times and each time they handled it with respect and they were very nice and very thorough and did not rush us in anyway. They made sure my husband was ok before they left. Life Alert is great and very quick to get here.



11/17/2017

We are very pleased with Life Alert and recommend it to all our family and friends. The [pendant] can not only be used inside the house, but also everywhere else. It’s worth every penny to save a life.



11/17/2017

Life Alert notified my son and daughter when I was short of breath and unable to get to my nebulizer. I have a broken back in four places and therefore, I have very poor mobility. This is the third time Life Alert has come to my aid. My family is thankful that I use Life Alert’s services.



11/17/2017

I was in the back yard and fell down and could not get up. Thanks to Life Alert I got help, thank you!



11/17/2017

The four times Life Alert was used, the response was prompt and professional. Thank you and your company. You are a God sent.



11/17/2017

My husband had shortness of breath and he couldn’t stand up. The gentleman to whom I spoke with from Life Alert stayed on the pendent with us until the ambulance got to our home. He was very professional.



11/16/2017

I fell off a step on the deck. I landed on my back and pressed the Life Alert button because I could not get up. My husband was downstairs doing laundry. He heard the phone response to my call to Life Alert and he found me. My fall was serious in that it reinjured my weak leg, but I survived. Many thanks for the loud answer to my call.



11/16/2017

I was experiencing horrible pain in the abdominal area and I knew I had a blocked colon. At the same time, I was having terrific pain from piriformis muscle syndrome! I called Life Alert and asked for an ambulance to take me to the emergency room. Life Alert did an excellent job. Thank you!



11/16/2017

I will be 89 years old in November. I had a UTI and didn’t realize it, but I couldn’t see straight and my neighbor was here and called my daughter and then Life Alert. Thank lord they came right away, my daughter thought I was having a stroke. Life Alert sent paramedics, and they were real nice and helpful. They took me to the hospital and took great care of me before they sent me home.



11/16/2017

I have fallen many times and Life Alert was always here to help me. Thank God for Life Alert as I live alone and would totally be without help if not for Life Alert!



11/16/2017

I tripped over my walker and I tried to get up. I waited for almost two hours before I called Life Alert. They was very helpful and told me not to wait that long before calling. That’s what they are there for. Very kind. I thank you!



11/16/2017

I hurt my left leg in an accident and the next morning when I woke up, I could not get up out of the chair I was sleeping in. I could not put any weight on the leg. I live alone and could not get in contact with my son, whom would have been there to help me if I needed him. But I was lucky and I pressed my Life Alert button to get help. Thank God I had Life Alert.



11/16/2017

I suffered a stroke, and Life Alert responded immediately. Life alert saved my life! Thank you.



11/16/2017

My mom fell early in the morning hours when she got up to use the bathroom. She pushed her Life Alert button, but was unresponsive to [you] when the [dispatcher] called. The Life Alert [dispatcher] called all of her kids and the emergency services for my mom immediately. We are grateful for your service. It gives us great comfort to know that Life Alert are all there for us.



11/16/2017

When my aunt pushed her Life Alert pendent, Life Alert assessed her issue and contacted the paramedics and the emergency contacts added to her list. They informed us about the issue. The [dispatcher] remained on the line until paramedics showed up and they advised them of her medication. Life Alert are just so helpful. We love them and would recommend them.



11/16/2017

My father called Life Alert and with just a push of a button, emergency personnel was on site within ten minutes. Life Alert also contacted my family members and things seem to fall into place for my father’s health care. Thank you so much!



11/16/2017

I fell and I could not get up. Everyone here was unable to help me, but I was able to be helped by calling Life Alert. Life Alert was very helpful, and they have allowed me to stay in my home.



11/16/2017

Upon falling on the floor in my bathroom, I had broken two small bones in my right ankle. I called Life Alert and they drove me to a treatment facility. I had no one to help me and I was very thankful for their care. Thanks again!



11/16/2017

My dad fell out of bed, hitting his head on the dresser and cutting his arm. He used his Life Alert button and Life Alert notified my brother and myself right away. By the time I arrived at my dad’s house, about 15 minutes later, the paramedics were already there. They had him bandaged up and taken back to bed. If not for Life Alert, he would have laid on the floor until the next day.



11/16/2017

I fell in the kitchen by the table and could not get up. I called Life Alert and they got the fire department and they came and picked me up. Thank you, Life Alert.



11/15/2017

I had gone out to my patio to do some gardening when I dropped something on the concrete. I attempted to pick it up by bending my knees and found that I couldn’t straighten up. After being in a stooped position for over 10 minutes and calling out for help to my neighbors, but they couldn’t hear me; I finally pressed my Life Alert call button. Within 10 minutes, three gentlemen came to my back door to pick me up.



11/15/2017

My father had fallen in his living room, not injuring himself, but he could not get up. Life Alert sent first responders and they were at his home before I even arrived. You are all doing a great job!



11/15/2017

As your commercial says, “I fell and couldn’t get up”, I did fall and wasn’t able to get up. I hit my shoulder hard against a vase. Luckily, I had my Life Alert on me and was able to call for help. Although the machine was in another part of the house, we were able to communicate. Thanks to Life Alert! The EMTs came and took me to the emergency room with a dislocated shoulder.



11/15/2017

I was sitting on the bed changing a battery on a small clock. I started to get up, reached for my walker and fell down. I crawled around on the floor for half an hour and then decided to push my Life Alert button, and in ten minutes Life Alert had the paramedics here. They came into the house and got me up and I was fine. They asked about going to the hospital, but I said I was ok. I always depend on Life Alert and I am so happy I always have them with me.



11/15/2017

I fell down and couldn’t get up. Life Alert mediated between me and the emergency response team. They were very reassuring and kept me calm. I appreciated the help very much.



11/15/2017

Thank you for staying on the line with me until the paramedics came. They lifted my 190 lbs, 95 year old mother right up off the floor. What a great comfort you all have been to us through many episodes of distress. Thanks again.



11/15/2017

Life Alert has responded with kindness, making my mother feel at ease. They have called for help right away! We are so glad to have this service.



11/15/2017

My dad fell and called Life Alert. Life Alert called everyone on his contact list, left messages, and made sure that he was okay and called the ambulance. We have only used Life Alert once and you guys are really great and helpful.



11/15/2017

I am so satisfied with Life Alert’s service, as I have had to use it several times. If it wasn’t for Life Alert, I would have had to lay on the floor for a long time. Help was here in no time, they are all so nice and helpful. I was so grateful.



11/15/2017

Someone broke into my house and I used my home phone for over half an hour without getting the police. Then I used Life Alert and told [them] what happened and they automatically contacted the police and waited till the police got to my home. I thank everyone from Life Alert!



11/15/2017

My husband fell and I couldn’t get him up, so I pressed the Life Alert necklace button. The responders were here within minutes and I explained to the [dispatcher] what happened and within minutes they had paramedics and an ambulance at my residence.



11/15/2017

I slipped on my bedroom carpet, which has a very smooth feeling. My legs separated to the point that I could not use them to get up. Life Alert was my only choice. They were at my home in less than ten minutes. I was not at all hurt so I stayed at home.



11/15/2017

I injured my knee and could not walk. I pressed the Life Alert button and two police officers arrived immediately, even before I finished speaking with Life Alert. The police took over and the ambulance arrived and took me to the hospital.



11/15/2017

I couldn’t catch my breath and felt so dizzy I couldn’t move. I pushed my Life Alert button and help was here within ten minutes. They were very kind and they made me feel very comfortable. I’m very pleased with the service of Life Alert.



11/14/2017

I am grateful that I only have to press one button to call for help with Life Alert. More than once, I have awakened from a bad seizure, totally confused, weak and hurting. After Life Alert sent help, I arrived at the hospital and found that I had broken bones and severe injuries. I could not have helped myself. Also, the fact that my emergency contacts were automatically called, helped a lot.



11/14/2017

I inadvertently left a small saucepan cooking on the stove when I left the house. I was gone about an hour and when I returned I found that the pot had set off the Life Alert fire alarm and the fire department was called. They took care of the problem and I came home to a dirty pot, but a perfect house!



11/14/2017

My balance is not good and I turned around in the yard and fell on my chest, nose, and head. I would like to thank Life Alert and the people who called for help and told my son and daughter what happened.



11/14/2017

Our mother fell and Life Alert was there for her. She called out and you got the paramedics here fast. Life Alert also called my brother and myself right away. All of us are very happy with the experience, she was fine, just couldn’t get up or to the phone. Thank you very much from all of her children.



11/14/2017

The most recent call to Life Alert was because I had trouble breathing, and the second call was for a potential stroke. Both times, thanks to Life Alert, help arrived in a matter of minutes!



11/14/2017

I’m 89 years old and I use a walker. I went to the back door to let my cat out. I was leaning over the walker to open the door and fell sideways to the floor. I pushed my Life Alert button and a woman answered. I told her what happened and she called for help and stayed on the line until help arrived. I wasn’t hurt or bleeding so they helped me to my chair. I needed to sit and get calmed down. The Life Alert dispatcher called back in an hour and asked if I was cared for well. I said yes! Thank you!



11/14/2017

My mom’s blood pressure and blood sugar became out of control. We contacted Life Alert and everything was handled professionally and courteously from the time the EMTs was contacted till she was transported to the hospital.



11/14/2017

I am partially disabled and cannot stand up alone from a position on the floor. On the date of this incident I slipped and fell to the floor as I was rising from my recliner. I contacted Life Alert with my wrist band and the [dispatcher] immediately came to my aid by contacting the fire department. They arrived and helped me into my chair and everything was alright. The [dispatcher] stayed in contact until the fire department arrived. Thank you!



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