42,644

  Happy Customer Testimonials

  (since 7/3/2008)
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05/18/2021

I have used my Life Alert HELP [button] so very many times when I have fallen and wasn’t able to get up. Since I am 95 and live alone in my home, it truly has been a life saver. I am now under hospice care, but will not give up my Life Alert ‘til the end. Thank you.



05/18/2021

I experienced a mini-stroke and called Life Alert while this medical emergency was in progress. Immediately upon calling Life Alert, an experienced medical assistance [dispatcher] expertly handled the situation, staying on the line with me until the ambulance service attendants arrived. Only then did Life Alert end the call.



05/18/2021

I tripped on carpet in kitchen – no one at home. Lucky enough that I could reach the kitchen towel drawer- pulled a couple towels – placed under my hip and I scooted slowly to the game room, where the [Life Alert] station was. I pressed the button and immediately was helped and taken care of. I was so lucky to have Life Alert.



05/18/2021

Life Alert was called when I had an episode of extremely high potassium in my blood. I actually had an a-fib when I arrived at the hospital. I could have had a stroke or a heart attack. I think Life Alert saved my life.



05/17/2021

Recently I was too weak to get out of bed because my heart rate was severely low at 30 instead of 60. I could not get to my phone to call 911. Thank God I had my pendant on to alert Life Alert or I could possibly have died. I will never be without it.



05/17/2021

My mom was having breathing issues – we called Life Alert. They are so kind and calming. Stayed on the line and gave us updates as to when the EMTS would be here. Very very satisfied and the best decision we have made for her.



05/17/2021

I got up from using the toilet and my legs gave out. I was pinned in the small bathroom. I could not get out. I laid on the floor for 2 ½ hours til I knew my only recourse was to use my Life Alert. Boy, was I very thankful for the help! Quick response from all so I was helped out. So, so thankful for Life Alert.



05/17/2021

My mother has fallen several times and couldn’t get to her phone. She pushed the [Life Alert] button on her necklace and someone was talking to her immediately and called the ambulance and cops and her family. They were there when she needed someone the most. As her daughter, I could not let her be at her house without Life Alert. It’s the best thing I ever gave her.



05/14/2021

Headache and extreme dizziness. I’m 80 years old and live alone. I became disoriented. Life Alert responded quickly and they were very kind and helpful. I would recommend Life Alert to all people – not just senior people.



05/14/2021

She got caught between the wall and bed. [Life Alert] called EMT’s and arrived, and all was put back in place. We also have been doing monthly practice [test] runs, each time we have been praised for doing so! This goes a long way for her to push the button when she really needs it. Thank you.



05/14/2021

Because of hurricane Delta, we were without electricity for a while. Life Alert team called to make sure there was no emergency and if so, what it was. The equipment was tested once electricity was restored to make sure it was operating properly. Thanks to Life Alert for being protective with equipment.



05/14/2021

At 94 years old, my balance isn’t always good – and I just lost it in my kitchen. Didn’t get hurt but with bad knees I can’t get up. The fire department crew is always helpful and this group stayed to check my blood pressure, heart rate, and to be sure I was all ok. The Life Alert operator stayed on the phone also, to be sure all was well. Then notified my two sons.



05/13/2021

I never thought that morning that I would have an attack later that night. It was so unexpected as all ones are. I knew once I pushed that button everything would work together to take care of that emergency from home to the ER. The Life Alert staff took care of all the necessary calls. My family and I are so thankful to have this helping hand service!



05/13/2021

I am 77. I have fallen 55 times due to results of an injury caused originally from a drug my former heart doctor prescribed. By the time the cause of my balance problem was realized, the damage had been done. Life Alert has been my hero, I call when I fall and they come to help me get up.



05/13/2021

I have fallen several times and each time, Life Alert has always been there for me. I don’t know what I would have done when I fell in my house and broke my hip. I couldn’t move and without Life Alert, I could have laid there for days. Very satisfied with Life Alert.



05/13/2021

My 102 year old mother had fallen. She was not hurt. [Life Alert sent] medics there fast and I was called as well as 2 of my daughters. They made sure she was all right. (She is deaf). I appreciate [Life Alert’s] follow up calls to tell us she’s ok.



05/12/2021

My husband had fallen and his speech was slurred and I couldn’t get him up. Thanks to Life Alert I got help immediately and they stayed on the line with me until help arrived. I was very thankful to have the service available for me. His ammonia level was extremely high, that is what caused the problem.



05/12/2021

I took a fall one evening and fell against a coffee table that cut my leg. I wasn’t dizzy, I knew I cut my leg and I could feel the blood. I used the [Life Alert] button I wear and it was answered immediately and they arrived within a short time and checked me over and took me to the hospital. It was simple a “skin tear” which is healing. They were pleasant, helpful, and reassuring.



05/12/2021

I fell and could not get up off the floor. The [Life Alert] operator called emergency and stayed on the box and talked with me until emergency responders got here. She called the other phone number in order to alert my family. I truly appreciated that and the comfort she gave me while I waited. Thank you.



05/12/2021

[Sub] has fallen a lot and her Life Alert has saved her life on more than one occasion. They respond when she presses her button and send help immediately. Thank you Life Alert. Please continue what you are doing to help those in need.



05/11/2021

Even though I am 72 years old, I still work. I am very happy with Life Alert and I recommend to all my clients. Life Alert has helped me in the way that it gives me confidence to drive at night. Also, people are very polite and patient. I just have to grade you all a 10+.



05/11/2021

I had not been feeling well for a few days. It was midnight and I needed to take out the garbage. I suddenly felt dizzy and sat down on the floor, plus activated Life Alert. I started vomiting “coffee grounds,” which is blood. Life Alert called everyone for emergency response. She stayed on open line until EMS was on scene and called my daughter. I had four bleeding ulcers. Received two pints of blood. I can’t thank you all enough!



05/11/2021

I’ve had to call quite a few times. I have a few medical issues but the vertigo really gives me trouble and puts me on the floor too many times. During all the times I’ve called, the [Life Alert] operators are always helpful and are truly concerned about my well-being. Very appreciative.



05/11/2021

Mother fell in her living room and broke her hip on December 20th. After pushing her Life Alert button, my brother, myself and a neighbor were notified in a speedy timely way. The EMS came promptly and we are very pleased with the Life Alert services.



05/10/2021

I went into one of my bedrooms, I didn’t see a scattered deck of playing cards on the floor. I slipped on the cards and fell and broke my arm and couldn’t get up. I pressed the [Life Alert] button around my neck and Life Alert dispatched EMS and called my son. They were here in less than 15 minutes. I am still nursing the broken arm but thankful I had Life Alert.



05/10/2021

Had epidural shot, made my blood sugar go up to 514 – didn’t go to normal until 3:30 am. Called Life Alert because I was concerned and kept taking insulin to lower. Life Alert sent paramedics to check on me. They took blood sugar and blood pressure, asked if I wanted to go to the hospital – I felt better staying home. Life Alert stayed on the phone with me until paramedics got here, very nice!!



05/10/2021

I needed medical assistance. Life Alert called Police, EMT, and neighbors. I was transported quickly to my local hospital where I stayed for 5 days. As always, I was treated respectfully by Life Alert. Thank you for your caring attitude!



05/10/2021

I slipped from a chair to a sitting position on the floor. After realizing that I could not get up, I pushed my Life Alert pendant button and summoned help. Two paramedics arrived quickly, lifted me to my feet. Fortunately I had no injuries, the two ladies were patient and competent. It’s reassuring to know help is available in emergencies.



05/07/2021

I had a fainting spell. Two of my children were here and immediately used the Life Alert button for assistance for emergency care. Within minutes, EMTs arrived here and my other daughters received a call from Life Alert with the notice of me fainting. Life Alert made sure someone was with me and received care prior to disconnecting our call.



05/07/2021

My mother was alone in her bedroom (she lives with us) and fell, breaking her shoulder. Luckily, we heard her and were there, but we used Life Alert to contact emergency services to get her up and to the hospital ER. Life Alert was very helpful and professional and stayed on the line with us until emergency services came.



05/07/2021

I was having trouble breathing, so my children made me push the [Life Alert] button. I am so glad they did. I was in the ER one full day doing tests thanks to the [EMTs] that came to my rescue. They were all very great and I will use [Life Alert] again. I would advise on everyone to join Life Alert, these people can save your life. Thanks and God bless you all.



05/07/2021

My 102 year old Grandmother uses your service. The day she needed assistance, she was happy to have Life Alert. She says she pushed the button on her necklace and they arrived shortly after. She was pleased at how nice and patient the EMT’s were. Thank you Life Alert.



05/06/2021

I don’t fall often but when I do, I cannot get up without help. Life Alert has saved me many times! Living alone, Life Alert has been a great comfort to me knowing that by pressing my pendant, help is on the way.



05/06/2021

My sister fell while I was away and could not get up. She was wearing her button, pushed it and Life Alert took over by notifying local Emergency Responders. The situation was under control by the time I could get there. Our thanks to Life Alert!!



05/06/2021

I had called Life Alert in the year 2015 when I fell and broke my hip. They were there in about 10 minutes. If they had not come I would have been there no telling how long. Thank goodness they came. Again I called them last month. They took me to the hospital. I had high blood pressure. They are a lifesaver.



05/06/2021

[Life Alert] got the fire department here quick. I was having problems with my leg after I had fallen the night before last. They came and checked my leg. [It] was fine, but bruised and swollen. They told me what to do. Life Alert has helped out very well. Always nice on the phone and dispatch is always very helpful. Happy I got Life Alert.



05/05/2021

It was a Tuesday… while I was taking my garbage out to the large trash can, I fell on the second step. I only have two. At first, I was ok but the foot started to swell so I crawled back into my house. There I took my shoe off of my left foot and saw it swelling so I called on my Life Alert wrist watch for help. The paramedics came right away and rushed me to the hospital. I found out that I broke my foot. Thank God no surgery, but still recovering. Also thanks to my Life Alert wrist watch.



05/05/2021

I awoke at about 3 am and could not move because of a back problem. I pressed my Life Alert button and almost immediately the dispatcher was on the line and took care of everything. Three female firefighters came, got me in a chair and in the truck and to the hospital. Bless them all!



05/05/2021

I fell in my bed room and could not get up. I told my daughter to call Life Alert – the ambulance came within 15 minutes. The two men who came were very nice - they made sure I was not hurt – which I am thankful for. Later [Life Alert] phoned to see if I was alright. My daughter spoke with them. I am thankful I have Life Alert. Thank you.



05/05/2021

I had to call Life Alert twice in the last year. Both were due to falls in my own house. Both times the person on the Life Alert phone call were very competent, reassuring, and comforting until help had arrived.



05/04/2021

I fell in my hall and I knew I was seriously injured immediately. I wear my [Life Alert] pendant all the time and pressed it. The operator came on immediately and she notified EMS and my next door neighbor within minutes. I was taken to the hospital with a broken hip. Without Life Alert, I could have laid there for many hours.



05/04/2021

The paramedics came about 5 minutes after I pushed my [Life Alert] button. I had fallen and couldn’t get up. [EMT’s] came and got me right up and helped me to my couch. They made sure I was ok before they left. I’ve always been pleased with Life Alert. I would recommend them to anyone. I’ve used Life Alert many times and always been pleased!



05/04/2021

I called Life Alert for my mother when she felt dizzy and couldn’t get up from her bed. Life Alert dispatcher stayed on the phone with me until the EMT’s arrived. It was not necessary to take her to the hospital. EMT’s checked her vitals and they were fine. I want to thank Life Alert service for their prompt response.



05/04/2021

I fell in the bathroom. I called Life Alert and the paramedics were here in 5 minutes. They picked me up. They were very attentive. I did not need to go to the hospital. Thank you Life Alert.



05/03/2021

On the night of my birthday, I found myself on the floor of the hallway near the front door. I was alone except for my Life Alert pendant. After pressing the button, a caring voice answered and stayed with me even when EMTs arrived, the same gentleman called a friend to bring a key to the front door. He continues to ask questions about my condition. I never got a chance to say good bye or thank you. I thank God for the service you provide.



05/03/2021

I have been feeling sick for quite some time but was hesitant to bother anyone. But the Life Alert staff was awesome and kept reassuring me that they were glad that I called, that that is what they were there for and I wasn’t bothering them. It made me feel so cared for.



05/03/2021

I was told that I was having a conversation during lunch, with my cousin. Suddenly, to ME, all went black, but later was told I had a seizure. For the next week or two that followed the incident, I wasn’t able to eat properly. Although, ‘til this day, my tongue has marks. I’m very much grateful for you, Life Alert. 2nd place to God’s mercy, you’ve saved my life. Cheers.



05/03/2021

I tripped and fell on the cement floor of our garage. The door was closed and my husband is deaf. I could not get up past all fours (fractured left hip). I pressed the [Life Alert] medallion on my wrist and in a very short time the ambulance, my husband and son were with me. The ambulance crew tucked me in the truck and away we went!



04/30/2021

I have heart failure. I am able to live on my own because Life Alert is near. Life Alert knows my medical history and is able to share to EMS responders and also to call my daughter. In past emergencies, Life Alert stayed with me until Emergency Responders arrived. Not just for medical emergencies, I used Life Alert for when there was a shooting in my complex. Life Alert stayed until officers made sure I was safe. Life Alert is for medical emergencies and for protection. Thank you for protecting us.



04/30/2021

The times that I passed out and needed help and needed your emergency services – it was so wonderful how fast the response was once the button was pressed and how reassuring that help was on the way. Also, staying on [the line] to make sure my husband and family were ok.



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