My husband fell in the kitchen, hitting his head against the wall as he fell, leaving an indentation in the dry wall. I was afraid to move him, and unable to lift him. I pushed the [Life Alert] emergency box and immediately an operator came on, notifying me that he would (and did) call the fire department, and he stayed on the line until they came. Actually the police arrived just a little while before the EMT’s, who brought a calmness and a professionalism to the situation. I had been so worried and afraid that I was of no help at all, until they brought order to the situation.

E.J., Bristol, TN

My 92 year old mother fell out of bed and hit her head on the nightstand. She couldn’t respond to the Life Alert and paramedics were summoned. All done in a very timely manner. All contacts were notified immediately and the follow up was much appreciated.

A.G., Lakewood, CA

Life Alert personnel were very courteous and asked me the right questions and stayed on the phone with me until the paramedics arrived. They kept me calm. God bless you all.

G.Z., Metamora, MI

The Life Alert staff member responded quickly to my alert request. He assured me that help was on the way and he would be on the line until help arrived. He also contacted other family members of the emergency. The Life Alert staff was more efficient than calling 911. Thank you.

G.S., Oakland, CA

I fell and broke my femur. I was on the floor and could not move. I pressed my [Life Alert] pendant button and was answered immediately. They called fire dept. [EMS] came fairly quickly, took care of me and transported me to hospital. Life Alert fee is well worth every penny.

M.D., Leesburg, FL

I hurt my back and ended up on the floor. I could not get up as the pain was so severe. Life Alert responded, and the fire dept. and ambulance followed and transported me to hospital. I have recuperated and am thankful for the peace of mind that Life Alert provides. Thank you!

D.A., Pittsfield, MA

I got up from my chair because someone was at the door. I got up too fast and fell. I tried to get up myself but I couldn’t. So I pressed my Life Alert button. The operator was very nice, stayed with me until the ambulance came. I wasn’t hurt anywhere and wasn’t bleeding. Luckily I did not break anything. I didn’t have to go to the hospital or anything.

H.O., Cazenovia, NY

My mother-in-law tripped on a rug and could not get up. She called Life Alert who promptly sent out emergency personnel. Thank you!

E.J., Richland Center, WI

My mother-in-law fell and was not able to move from where she fell. I hit the alarm on the base and was able to give and receive information as needed. Life Alert staff made the situation go smoothly by being almost in the room with us, helping to calm a situation while waiting for the ambulance to arrive

F.L., Sayre, PA

I have had Life Alert for many years and only recently I have had to use it. Twice I had bleeding and since I am on Elguis (blood thinner) I needed immediate help. Life Alert was prompt and I had help in ten minutes, and I got excellent care immediately.

J.P., Fairfax, VA

I bent over to pick up a carton of Ensure in my kitchen. As I stood up, I lost my balance and kept going over backwards onto the floor – could not get up by myself. Pressed the button on my alarm. Life Alert came right on. He told me they called 911 and help was on the way. The medic who was first to arrive was my son-in-law (not on duty that day). He is an EMT and a heart tech. Life Alert got help to me in about 12-15 min.

W.A., Owego, NY

On my first use of Life Alert I was thrilled that I received help in 10 minutes. Those two people were so kind to me. I’m so glad and my three grown children are also [glad] to have the peace of mind to have Life Alert in my life.

M.T., Gastonia, NC

Mom’s sodium level dropped to critical, and the doctor called and said to call the squad to go to hospital. We called Life Alert and they had someone there immediately. She has also called Life Alert a couple times when she heard someone outside the house and they stayed on the phone with her – she feels safe and secure having Life Alert.

J.L., Chillicothe, OH

I fell and something fell on top of me, trapping me on the ground. I called Life Alert and the EMT’s were there in minutes. Life Alert was great and saved my life.

K.M., Apopka, FL

My mom fell getting out of bed and broke her hip. She had the Life Alert on her wrist and pushed the button. The EMS crew had the code for her back door lock. So the service worked well.

K.Y., Cinnaminson Township, NJ

My 80 year old wife has fallen a number of times. I am not able to pick her up. The fire department is only ½ a mile away. They respond very quickly after receiving your alarm. We have had your system almost 4 years.

E.F., Holly Springs, NC

Life Alert was very helpful because [subscriber] had fallen and couldn’t get up by herself or get to a phone to reach anyone, but was able to push her Life Alert necklace button

G.V., Vanceburg, KY

I fell in the kitchen. My husband could not pick me up. I called Life Alert and they came right away. I was so happy I had Life Alert.

Y.E., Scranton PA

I’m 99 and live alone. I was having phone problems. My phone wasn’t working and I needed to notify people. Also, I couldn’t leave my apartment for months due to Covid. So, I was truly stranded but not alone, since I have Life Alert. I used my Life Alert button and they helped by calling the people that I needed to talk to. It took months to fix my phone problem, and during that time, Life Alert helped me contact and reach people that I needed, such as my son. All I had to do is push my button and Life Alert made the calls for me. I didn’t know they did that for people, but they did. I want to thank them for all that they did for me. They are always nice and kind.

B. J., Kew Gardens, NY

I had shooting pains across my chest for over an hour. They weren’t stopping, and I called Life Alert. The ambulance was here promptly, and I stayed at the hospital until 11:00pm. The doctor came in and said they could find anything wrong, and said I can go home – and to call if the pain returned. So far it has not. I’m 85 years old.

C.M., Attleboro, MA

Due to mis-prescribed medications, my 92 year old mother was comatosed when I arrived at her house. I notified Life Alert by pushing her button. The Life Alert rep was very in tuned to our situation and was very conscientious prior to the EMT’s arrival.

H.G., Jacksonville, FL

I had shooting pains across my chest for over an hour. They weren’t stopping, and I called Life Alert. The ambulance was here promptly, and I stayed at the hospital until 11:00pm. The doctor came in and said they could find nothing wrong, and said I can go home – and to call if the pain returned. So far it has not. I’m 85 years old.

C.M., Attleboro, MA

I rolled out of bed onto the floor. I can’t get up without assistance and the Life Alert operator stayed with me on the telephone until the emergency personnel arrived. The operator kept updating me on the EMT’s arrival time which helped a lot. The [amount] I pay a month is definitely worth it.

F.P., Sparks, NV

I believe I was sleep walking and curled up in the chair I used before my husband died. Fell asleep and when I woke up, I was unable to get out of the chair. I have bad knees and had bent them up to my chest and could not get them to straighten out. So I called for help.

E.D., Crewe, VA

My son has a TBI and physical disabilities. He fell and pushed his button and I was called. By the time I got there, [my son] was safely back in his chair. The people that helped him were professional, courteous and “kind.”

M.D., Fresno, CA

My mother fell and she pushed the button. The staff immediately spoke with her and followed up by calling the family. Paramedics were called. The staff called me after the paramedics assessed my mother to give me and update. Very pleased with excellent service.

R.O., San Luis Obispo, CA

Mother suffered a fall. She pressed Life Alert button and responsible individual came and medical came and determined she needed to go to hospital. Life Alert put action into motion. The injury was a severe break and surgery was needed.

D.J. Morganton, NC

First night putting Dad’s Life Alert necklace on, he fell. He pushed button and ambulance was here shortly. Not hurt, but did need aid back into bed. I was impressed on day one!

E.W. West Lafayette, OH

I was trying to get out of bed in the morning. I was close to the edge and slid down to the floor. I could not get up so I pushed my [Life Alert] wrist equipment. In a few minutes, the firefighters were here to help me up. It’s a relief to know that if something that happens out of your control, all you need to do is push a button for help.

M.B., Wilbraham, MA

Husband had fallen out of a scooter and was unable to get up alone. Emergency was called and paramedics arrived- safely got him back on the scooter and checked him out for any injury. All the while, Life Alert stayed on line til they knew we were safe.

C.M., Winter Park, FL

I fell and couldn’t get up. [Life Alert] stayed on with me until help came. Called later to check on me. Very comforting and kind.

H.G., Berwyn, PA

Fell and I could not get up. Used the Life Alert button and emergency personnel was here in less than ten minutes. Kept me from laying on the floor for no telling how long.

J.M., Greenbrier, AR

Severe back and hip pain- taken to hospital by EMS. Admitted for five days. This was my 11th time that Life Alert has come to my rescue and all was positive! I recommend Life Alert to everyone!

S.W., Raleigh, NC

Life Alert got me help real fast. I was taken to the hospital. A couple of days later, I was taken back to the hospital. I had two heart surgeries within two weeks. I’m home now and doing well. I wear my Life Alert necklace all the time. I hope I don’t have to use it again.

G.D., Essex, MD

I went into AFIB and Life Alert contacted the help I needed, and stayed on phone with me and kept me calm by talking to me, and letting me know they were there until the EMT’s came.

M.B., Philidelphia, PA

I am 101 years old. I have 60+ house plants. I was on my way to water them with a can of water in each hand. I stumbled and fell. Water everywhere. What a mess! I was not injured. I got help right away. Life Alert is a great blessing!

P.P., Greensboro, NC

I was taking a shower and I slipped and fell in the bathtub. I was unable to stand up and was lying in the tub. I pressed the Life Alert device on my tub and told the operator what happened. My daughter was notified as were the police and fire dept. They came and took me to the hospital to be checked out. Life Alert operator was very helpful and reassuring during this time.

K.D., Holbrook, NY

My mom was experiencing chest pain. Her doctor recommended we call EMT’s since offices were closed due to COVID. Life Alert response team answered our call and stayed on the line til EMT’s arrived. Staff member would ask how we were doing and gave updates as to arrival times. Once EMT’s were on the scene, staff spoke with EMT’s and signed off.

S.S., Gladys, VA

I was feeding our two little dogs, then stood up and turned, and ended up on the floor, landing on my butt, hurting my tailbone. Then I used my [Life Alert] button to call for help. Help answered in three minutes. The firemen were the ones that were here in the next five minutes. I must say we live five houses down from the fire station. I was hurt, but was happy for the quick all around help.

V.L., Salem, OR

I became ill while at home and I live alone. I called Life Alert and was immediately assisted. The person with whom I spoke was calm and very helpful. I was assisted when a neighbor came to my aid.

K.C., Houston, TX

I had diarrhea and got very weak and couldn’t get up. I started having a hard time breathing and I pushed the Life Alert button and Life Alert sent an ambulance to come and get me. They assessed the situation and took me to the hospital. Life Alert notified my daughter that they were unable to speak with me and they sent an ambulance. Life Alert kept my daughter notified about what was happening with me.

J.K., Porterville, CA

I was short of breath- oxg level went down in the 50’s- my husband called Life Alert and the response was very quick- I had passed out and they intubated me and gave me oxy on the way to the hospital. My contacts were all called- very pleased with response.

J.C., Stuart. FL

My mother fainted in the kitchen. When she came to, she pushed her button. The man on the Life Alert stayed on the line until the ambulance arrived. Meanwhile, someone from Life Alert called me, her daughter, to inform me of what was going on. Your staff has always been very courteous and helpful.

P.C., Alexandria, LA

My mother tried to push a box on the floor with her foot, and instead tripped. She flew over a counter and landed head-first, then on her arm/shoulder. Her head was fine but she broke her arm just below the shoulder joint. Life Alert had help arrive promptly. Without Life Alert, there’s no telling how long she would have stayed on the floor in pain.

C.S., Indianapolis, IN

My mom fell in the kitchen, hitting her head on the doorjamb. She split an artery in her head causing much bleeding. Thankfully, she did not pass out and was able to push her “Life Alert” button. Life Alert contacted the police and EMT’s, staying in the line with her until help arrived. Then we were contacted. It saved her life.

D.R., Crookston, MN

My mom has Alzheimer’s and fell out of bed onto the floor. My dad couldn’t pick her up. He called me and I told him to press his [Life Alert] button. Paramedics came and spoke to me. Life Alert called me and my sister. I’m so pleased with the people at Life Alert as they were kind and very helpful. Both my parents were ok and I felt much better after speaking with them as my sister and I live thirty minutes away.

D.R., Athens, TN

Like the commercial says: I fell and I couldn’t get up. Life Alert sent paramedics 2x and an ambulance once. Living alone, I’m happy I got this service.

R.K., Lantana, FL

Returning from shopping, as I entered my apt, my left leg gave way and I fell to the floor. I was not injured anywhere, however I was unable to get up. Activated my Life Alert pendant and the dispatcher had help on the way in no time at all. She was very courteous and frequently checked to be sure I was alright.

E.S., Daytona Beach, FL

I was in the backyard, behind a building, pulling weeds. One would not come. I started pulling harder and either my hand slipped or the weed came up. I fell backwards and hit the gravel. Didn’t really hurt at the time, tried to get up and that was impossible so I hit the [Life Alert] button on my wrist- within a short period of time my husband found me and [EMS] appeared on the scene. Took all the vitals and checked the chair my husband put me in, then carried me into the house- talked about ER. I refused. Then the next morning, decided I should go to ER- [EMS] came out again, put me in an ambulance. The outcome, three broken bones in pelvis. ER called a bone DR and he came over to see and everything was taken care of. Now I am walking, driving and working on needed house work- am doing great, thanks to everyone.

J.V., Albuquerque, NM

Have had several emergencies since signing on with Life Alert. Always came through for me when I have fallen at home. Since I’m a widow and live alone (except for my dog companion) I feel totally comfortable knowing the Life Alert folks are here to help me when needed!? Have made recommendations, but don’t know their names.

J.G., Olympia, WA