41,143

  Happy Customer Testimonials

  (since 7/3/2008)
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11/20/2019

My dad fell in his bathroom recently, he used his Life Alert that he wears around his neck. Life Alert contacted me and by the time I got to dad’s apartment, the paramedics and the ambulance were already there. Thank you!



11/20/2019

Mom was outside watering her plants and tripped over the hose. Fortunately, she was wearing her Life Alert pendant and immediately began pushing it. All the equipment is in the house so she wasn’t sure it would work, but it did! Within minutes, the ambulance was there. She’s now the owner of two rods and screws in her leg/hip and recovering well. Thank goodness for Life Alert!



11/20/2019

I fell on my front porch and could not get to my phone. I pushed the button on my life Alert and they called EMS, my daughter, granddaughter, and my son-in-law. They were all there really fast. I would have laid on my porch for at least a day before someone checked on me again. Thank you.



11/20/2019

I lost my balance and fell into the bathtub. My legs were on the outside, one arm was bleeding and stuck under me. I could only move one arm, and could not get up. [Life Alert] summoned the fire dept, and they got me up, and transported me to be checked. No serious damage. Their description of me was I looked like a turtle on its back.



11/19/2019

As I was transferring from my scooter to the lift chair, I fell. At that point, I called Life Alert. They asked if I was hurt, but I wasn’t. Both EMS and the fire department responded. The Life Alert operator stayed on the line until their arrival. Everyone on my contact [list] was contacted.



11/19/2019

I live alone and fell. I hit my [Life Alert] and within two or three minutes my neighbor was coming in and within five minutes the rescue squad arrived. I was impressed with the quick response time.



11/19/2019

My mother felt like she was having a heart attack while being alone. She pressed her button, and before I could get there, the paramedics were already there. She was rushed to the [hospital] and was diagnosed that she did, in fact, have a heart attack. Thank you, Life Alert, for your dependable services.



11/19/2019

The very first 24 hours after receiving Life Alert, I got my wheelchair wedged in my galley style kitchen. Life Alert sent paramedics who freed my chair and allowed me to go on with my day. Without their help, I would not have had access to the bathroom or to food or drink!



11/18/2019

I was home alone and I had a very severe nose bleed. I pushed the [Life Alert] button and I had help very quickly and was taken to the hospital. Thank you. This is a great thing to have.



11/18/2019

I had a blockage in my small intestine and was in a lot of pain- I needed an ambulance ASAP- By pushing the [Life Alert] button on my monitor I was able to call Life Alert without getting out of bed- Life Alert kept me appraised as to progress of the ambulance. Life Alert kept my family appraised of my progress. Very helpful.



11/18/2019

It was 1:30 AM on 9/18/2019 and I was experiencing chest pain. I pushed the Life Alert button and my call was answered immediately. While I explained my condition, your agent told me that help was on the way. In a short time, police and ambulance arrived. It was decided that I needed to be hospitalized. You agent contacted my daughter and gave her all the information about me. At the hospital, it was determined that I had a blood clot in my lung. Thank you. Every senior citizen should have this device.



11/18/2019

No big deal. I became lightheaded, lost my balance, thankfully landing on my rear (which is well padded) and no damage done. I pressed the [Life Alert] button on my pendant. Help arrived soon, they got me on my feet and since no damage was done, they were soon on their way out.



11/15/2019

I got sick, I pressed the Life Alert button and help arrived ASAP. The people at Life Alert were marvelous in keeping me calm, and stood with me until help arrived.



11/15/2019

I have a system that lowers me into the bathtub- it worked to lower me, but I apparently did not secure the mechanism completely after recharging the battery. It lowered me down but would not raise me. I pushed the bath button and Life Alert responded ASAP. The EMT’s arrived and got me out. Thank you all!



11/15/2019

She tripped while in the bathroom. She always wears her Life Alert button around her neck, so she pressed the button. Life Alert notified me, and I went over to the house, they are always very nice!



11/15/2019

Fell from a step stool in the kitchen, reaching for something on the second shelf. Found myself on my back on the floor, bumped head- conscious. Called neighbor and Life Alert- immediate response! Life Alert stayed on line until rescue squad arrived to take me to hospital to be checked out. Thank you!



11/14/2019

My brother tried to call the police but the phone wasn’t working so I said, “Let me press my Life Alert button,” and in a couple of minutes, the police and ambulance arrived. The lady was hurt a little. Life Alert has been really fast and help is only a couple of minutes away. In the past when I fell and was bleeding because I hit my head on a piece of furniture, Life Alert was always right there. I thank you all so much for always being there.



11/14/2019

My mom, [Patient] is 102 years old and has Type 2 diabetes. I am 76 years old and have had Type 1 diabetes for almost 45 years. We have used Life Alert several times in the past, for several reasons, and we would not want to live without it! Thank you for always being there for us.



11/14/2019

BP got real high and she felt faint. Life Alert was called and EMS was sent quickly. They transported her to hospital. Life Alert was very helpful. Life Alert also contacted her family to let them know what was happening.



11/14/2019

My mom had fallen three times in one day, the third fall, [EMS] took her to the hospital. [Life Alert] was a lot of help and they understood my mom’s needs and took very good care of her. I have already told several people, I highly recommend Life Alert to anyone, they are wonderful.



11/13/2019

Son fell off ladder about eight feet high, pushed my [Life Alert] button- matter of seconds someone responded from Life Alert - gave information- volunteers were here in about three to four minutes. Thank you ever so much for doing well- no major injuries.



11/13/2019

I fell on the floor and couldn’t get up so I pushed my Life Alert button. My family was prompt about getting here. [Life Alert] makes me feel secure, knowing someone is always there.



11/13/2019

Life Alert promptly called the ambulance for me. The man called the people on my list and stayed with me until the paramedics came in. I’m so thankful for Life Alert. Living alone, they are with me.



11/13/2019

My mother fell in her bathroom during the night. She was able to press her Life Alert (that she wore around her neck). Life Alert called the local paramedic/ambulance service….Were able to transport her to the hospital- we were notified by Life Alert operator- would definitely recommend Life Alert.



11/12/2019

My 88 year old mother was outside and fell, and hit her head on a rock, and cut her forehead and scalp. Mom pushed her [Life Alert] button for help and the system took over. We were all called and informed of injury and the help that was there and taking her to the hospital.



11/12/2019

I fell on the garage floor. Life Alert was with me fast. They stayed on the phone/GPS until help arrived. I cannot get up by myself as help was necessary. Help was fast. Thanks to Life Alert.



11/12/2019

Getting out of bed one morning I bent down to put the square step stool under the bed and my foot caught on the side and I fell backwards and hit my head on my nightstand and I could not get up. I pressed my wrist button for Life Alert not knowing if they would hear me, but they did, and the ambulance was here within minutes to take me to hospital. I would recommend them [Life Alert] to anybody. Thank you for a job well done.



11/12/2019

I, [Patient], at 3 AM could not breathe- I pushed my Life Alert button and got a response immediately. This is the first time I used it and was very satisfied. I will not hesitate to use it again.



11/11/2019

I was stretched out on the bed- fully clothed- for a rest. The whole ceiling of sheet rock fell. I was not injured but was covered with insulation and surrounded by pieces of sheet rock. I could not get up- hard to breathe. I pressed Life Alert which was around my neck and rescue was there in minutes and rescued me.



11/11/2019

My blood pressure dropped real low and I fainted hitting my head and rupturing my spleen, which resulted in having to have emergency surgery to remove my spleen. While I was on the floor I pushed my Life Alert and within seconds the fire department was here and rushed me to the hospital. So pleased to have my Life Alert!!!



11/11/2019

On September 5, 2019, I experienced a medical emergency and needed to be rushed to the hospital. My husband activated the [Life Alert] emergency GPS button and requested assistance from Life Alert with getting medical help. The request for help went smooth and easy. The medical unit arrived within minutes of hitting the emergency button. Life Alert took control of the situation and I got medical help immediately.



11/11/2019

I was having a fast heart beat for about six hours and then it felt like it was just barely beating. I got scared. It was around midnight and I was all alone- so I pressed my Life Alert button and got a very nice lady. She called the EMS and my niece- who got to my house in about ten minutes and the EMT’s shortly after. Thank you!!



11/06/2019

Called granddaughter to tell her I was feeling poorly and would need the hospital. Pushed Life Alert pendant to call for an ambulance. EMT’s were alerted and arrived at my house within a short time and assessed the situation. Shortness of breath suggested visit to ER. After many test and ten days in hospital, surgery removed cancer of colon. Thank goodness for Life Alert.



11/06/2019

My mom fell at night in her kitchen and broke her hip. She pressed her [Life Alert] button and Life Alert immediately responded. They knew exactly how and what to do. Exactly how I was explained when I signed her up for Life Alert. They saved her! Thank you, Life Alert!



11/06/2019

My mother-in-law was attacked by my cat while outside. She was bleeding horribly and went in house and pushed the [Life Alert] button and they were able to have an ambulance sent to her. It took thirteen stitches. Life Alert stayed on line till [EMS] got there and gave them all her medical history and was very helpful. My mother-in-law is 91.



11/06/2019

I had a very hard fall; have contusions all down my right side and back and hip and pelvic area! Life Alert answered my call fast, and they contacted my son also. They were very nice and caring, and helped me to calm down by talking to me!



11/05/2019

My doctor advised me to get to the hospital immediately, so I called Life Alert and within seven minutes, the ambulance was here. This has happened to me twice recently. I am very well pleased with Life Alert and have told several people- I am so glad I have it!



11/05/2019

I fell in my living room and after several unsuccessful attempts to get up I used the Life Alert button. The operator was courteous, efficient, and stayed on the line until the EMT’s arrived. It was very comforting.



11/05/2019

On Tuesday morning, September 3rd, I walked outside my door onto a concrete step. When I turned to re-enter my home, I lost my balance when I stepped upon the concrete step. I fell in the mulch between the step and a bush. I could not get up, so I pushed the button on my Life Alert. The [EMS] arrived within fifteen minutes, and two policeman helped me get up and get into my home, noting that I could walk; and although bleeding from my chin, I seemed not too seriously injured.



11/05/2019

Life Alert stayed on the phone with [patient] until the first responders got to his house. Life Alert helped to make him feel safe, and assured him that help was on the way. We would recommend Life Alert to anyone living alone.



11/04/2019

Life Alert got my mother help with paramedics and notified me. I called my mother’s house and talked to paramedics. They took her to the [hospital]. Life Alert did a follow up to see how my mother made out. Very nice.



11/04/2019

I broke my right femur in a freakish accident. I did not fall but could not walk or use the telephone, which was in accessible. I was able to use my left foot to press the Life Alert button on my medallion. Help was summoned and I was rushed to hospital for surgery. Once again, Life Alert saved me a lot of suffering.



11/04/2019

Life Alert was very helpful with calming me down. They reacted quickly to our call and kept us advised of the status of the coming aides. They stayed on line until my husband was removed from our premises and on his way to the hospital. I thank you.



11/04/2019

I had an I.V. in my right arm and my arm began to swell, I have never have had that happen before, so I pressed the [Life Alert] button and asked to send the paramedics. [EMS] came out, iced it and banged it, and Life Alert stayed on the line with me til they arrived, and called later to see how I was. I feel safe and secure having Life Alert!!



11/01/2019

My mom fell and was unable to get up without assistance. Life Alert called me, as well as my brother, to notify us. It took me about fifteen minutes to arrive home- Life Alert contacted the police department and they had entered the home and assisted my mom prior to my arrival.



11/01/2019

Mom collapsed and we activated her [Life Alert] pendant. The paramedics arrived within five minutes and took her to the hospital. Life Alert remained on the phone with us until the ambulance left- checking with the paramedics and assuring the family that help was either on the way or would be taking care of her. Thank you for all you do!



11/01/2019

I have three falls due to arthritis in my knees. I could not stand up. Called Life Alert and EMT showed in five minutes. They followed up to make sure I was OK. I am very pleased with Life Alert.



11/01/2019

I have been falling for several years now. The dr. said it was from a concussion I had 3 years ago. The dr. said it knocked all of my crystals out of place, in my head (never heard of this, but it happened to me). Worse than vertigo, it is getting a little better now. I have had a rough time with the concussion, still have to be real careful. Life Alert has been a life saver for me. When I call them, [EMS] is here in a few minutes, fire truck, ambulance, deputies and police check on me. That is a life saver for me. I live by myself, my husband passed away earlier. Thank you, Life Alert. You are a God-sent from heaven for I know God has been looking out for me. Thanks again, Life Alert.



10/31/2019

My mom fell out of bed, she pushed her [Life Alert] button, right away someone answered her. She didn’t get hurt, just needed someone to pick her up. I was at work when I got the call and was amazed how fast [Life Alert] responded to her needs. I received a call from Life Alert and dispatched the fire dept, both called back later to say she was okay. This proved to me how great it is to have you with us when I have to work, money well spent



10/31/2019

[Patient] fell before going to bed, pressed Life Alert to have son called for assistance. Called Life Alert again when unable to get out of bed. EMTs were dispatched and [patient] was taken to the hospital. [Patient] had fractured hip, Life Alert handled situation very well.



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