39,296

  Happy Customer Testimonials

  (since 7/3/2008)
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09/25/2018

My father is 95 and fell in the garage and broke his hip. My mother is 93 and they both still live in the house alone. I got Life Alert for them because they refuse to leave and move into assisted living. I (daughter) live in another state, Life Alert called me several times to let me know what was happing. They were great.



09/25/2018

My mom had slipped off her bed and she couldn’t get up. I immediately had her press her Life Alert button and the operator was very patient and had EMS come out. The guys were very nice and professional. Thank you all so much for the service provided, I am her youngest daughter and we live together. I try to take care of her the best I can.



09/25/2018

I developed a severe intestinal infection and was quite ill. I fought it for 2 ½ days and called Life Alert just in time. They were wonderful and the dispatcher stayed with me during this time I fell. She was with me until help arrived. Thanks a million!



09/25/2018

I slipped off my bed onto the floor, and could not get up! Life Alert answered my pendant call, and was here on the call with me until police got into my apartment and was able to lift me right up! I was glad I was alright! I did not have to go to the hospital! So glad I have Life Alert!!



09/25/2018

I had gotten up to get a cold drink. I had my safe in front of my table. I forgot it was there – I tripped and fell over it. I landed on my left knee. I was in severe pain. I had my Life Alert with me (thank goodness). The person I spoke to stayed with me. He sent an ambulance and police to my door.



09/25/2018

I had an uncontrollable nose bleed. I take Warfarin (blood thinner) for blood clots. My INR is usually around 2.3 but it went to 7.2 – that is why I had a nose bleed from 3:30pm to 4am. Hospital couldn’t stop the bleeding so they sent me to another hospital for overnight. As for Life Alert, as usual, they did an excellent job and they even stayed on line till the paramedics got there. Life Alert even gave my information to the paramedics. Life Alert is always wonderful to me.



09/25/2018

I fell and I knew I could not get up. I pushed my Life Alert button, told what had happened. She [Life Alert dispatcher] informed me that an ambulance was on its way and she would remain on the phone until they arrived. The ambulance took me to the hospital where I was told I had fractured my right hip. After surgery, I was transferred to a skilled hospital where I am receiving physical therapy.



09/24/2018

My blood pressure was extremely high, so I hit my Life Alert button and the operator stayed on the line with me until the rescue squad arrived and took me to the emergency room. I’m very happy to have Life Alert in my home. Thanks for responding so quickly.



09/24/2018

My dad fell trying to get to the bathroom early one morning. Life Alert tried calling me, my phone was on silent. They went ahead and dispatched help and the paramedics were in there helping my dad before I realized what was happening. There are no words to say how much I appreciate Life Alert. Not sure how we can function without them.



09/24/2018

Due to pains in my chest, I pushed the Life Alert button. Within 8-9 minutes, an EMS unit arrived to take me to the hospital. Life Alert worked for me once again.



09/24/2018

7-13-18 dad was taken by ambulance via Life Alert. Severe congestion, weak, disoriented fever of 100.5. Life Alert is very quick at responding with medical ambulance/fire EMS. Great job. Thanks. Fast response.



09/24/2018

The day after my father’s 87th birthday he fell in my parent’s home. My mom, who is also in her 80’s and basically blind, utilized their Life Alert system to summon the fire department, paramedics, and an ambulance. My mom was proud she pushed the button. Life Alert gave us peace of mind. Thank you.



09/24/2018

I was 60 miles away from my mom when she needed help. Life Alert button was on her and she got help when she needed it. Life Alert called and told me where she was going and would let me know more if they found out more. Great to have you!!!



09/24/2018

My husband fell and I pressed the Life Alert button. [EMT’s] were here within fifteen minutes and stabilized him, and did not leave until my husband was safe and coherent. Since then my husband has passed; and I feel so safe and confident that I have help at the press of a button. I wish to thank you for your dedication to helping save a human life and wish you continued success.



09/21/2018

I was very stressed about how I was feeling with heavy pain and symptoms of a heart related issue. The response was quick and the operator assured me that help was on the way. I was treated like the most important person with gentleness and great attention to my pain. So glad I opted for this program.



09/21/2018

I was experiencing weakness and dizziness – thought I was going to pass out – I pushed my button and Life Alert was there and stayed with me until the ambulance came – I was transported to the hospital severely dehydrated and admitted for care. Thank you, Life Alert, it was a positive experience. I highly recommend Life Alert to all my friends.



09/21/2018

I fell and was unable to get up. I called Life Alert for assistance, which arrived within 15 minutes and helped me get up. They asked if I needed to go to the hospital, which I did not. They were very courteous and helpful!



09/21/2018

I am 90 years old. I went to the bathroom, was washing my hands, turned to leave and slippers where slippery and I sat down on wood floor. Always wear my Life Alert around my neck. I knew I could not pull myself up, so used Life Alert. Police came and they really helped a lot. I thank you very much.



09/21/2018

My girlfriend and I were out of town on vacation and Life Alert allowed for this to happen (thanks) we wouldn’t have been able to go if not for Life Alert. They tried twice calling me and my girlfriend, and my daughter to inform us. They did exactly what I hoped they would do. Called 911 and had my mother transported to the local hospital. Thank you again.



09/21/2018

The Sunday before, I was heading to the bathroom, tripped over my own shoe (which I had just removed after a walk) and landed hard on my right hip. Pushed my pendant, told the Life Alert responder not to call my son, but to please call my daughters, which he did, and he stayed on the line with me until one of them arrived! He was very helpful and comforting!



09/21/2018

I highly agree that Life Alert staff was very courteous, very positive and I would recommend Life Alert staff to all handicap and aging people. Truly I don’t know what I would have done without it. Couldn’t get up nor reach the phone. [EMT] staff came in a very short time.



09/20/2018

Life Alert handled my emergency, was extremely professional, and courteous. My children talked me into this service and I often wondered if it was worth the price. I have to say that it’s worth every nickel. Thank you very much for your assistance on that day.



09/20/2018

Abdominal pain on left side. My heart was acting up. I called Life Alert and asked for an ambulance. The Life Alert person was very helpful. The firemen were great and also the ambulance men were great all the way to the hospital.



09/20/2018

My dad has frequent falls. We have home health aides that assist him. Life Alert promptly responds to an emergency. They stay on the line and routinely makes a follow-up call.



09/20/2018

My vision was seeing double to the point that my glasses could not prevent this from clearing up. I called Life Alert when it didn’t clear up and it was too dangerous for me to drive home. I parked in a parking lot and Life Alert sent 3 firemen to take me to a hospital where I was treated. The response from Life Alert was very fast.



09/20/2018

I have fallen several times and was unable to get up. Life Alert always responded quickly to call the fire department and my son. I don’t know what I would do without them.



09/20/2018

I am a 75 years old single woman, and live alone. On several occasions I lost my balance and fell to the floor. I used my pendant to call Life Alert. Help was dispatched and arrived quickly. I do not know how I would manage these incidents without Life Alert.



09/20/2018

My mother fell in the bathroom and Life Alert staff got in touch with paramedics who responded immediately. They also got in touch with my sister and me to tell us what was going on.



09/19/2018

My mother fell getting out of bed and hurt her shoulder but couldn’t tell me where she was injured at first. Tired to pick her up but she yelped with pain, so I told her she might have a broken bone and that I was pushing the Life Alert button. Life Alert had an ambulance arrive in about 15 minutes which was fast.



09/19/2018

Life Alert stayed on the line with me during a scare that my bedroom window was broken. I was upset and became exited. I am a heart patient, Life Alert called paramedics and constantly reassured me with his calm and positive voice. Thank you so much. Will send a list of people of whom I have shared my gratitude for having Life Alert.



09/19/2018

The service was excellent! I tripped over a chair leg, received a gash in my left leg, an intrusion on right arm and scratches on my head, and tested negative. I have recommended this Life Alert service to many others. The employees were very careful and kind. Thank them for me please.



09/19/2018

Life Alert is a life saver. On at least two instances the response has been immediate once the Life Alert button is pushed. The associate is courteous and reassuring and paramedics arrive within the hour. Actually within minutes.



09/19/2018

Life Alert responded immediately to a call when I began showing signs of a stroke. They contacted my emergency contacts (son and granddaughter) to inform them of my being taken to the hospital. They (Life Alert) also stayed in touch with my son to confirm all actions required and taken!!! I’m alive because of the service provided! Thank you!!!



09/19/2018

I was so impressed with the 4 men. [Life Alert] called my son to come, and [EMT’s] helped me get up and even cleaned up the mess I made when I fell – lunch all over the floor – even a glass of milk on the rug. I was so grateful. It was the first time I’ve had to use them over many years. I want to thank you so much. Thanks again.



09/19/2018

My grandmother slipped and fell in the bathroom. She was home alone and couldn’t get help. Life Alert summoned EMS and her next door neighbors which saved her life.



09/18/2018

My dad fell out of his bed July 11, 2018 and he couldn’t get up. He pressed his Life Alert button and right away the ambulance arrived to pick him up. He was ok so they didn’t have to take him to the ER.



09/18/2018

I did not fall but I couldn’t get up!!! I was getting out of a low cabinet to cook supper, and with severe arthritis in my knees, could not get up!! As a widow, I am proud to be a Life Alert member for approximately 7 years, and am 74 years old for. Thank you – you are the best! When you have the best - you forget the rest!!



09/18/2018

Life Alert operator stayed on the line until paramedics and fire fighters cleared them to go off. I am grateful to Life Alert for their knowledge and intuitiveness to summon medical assistance without me as a contact person giving the authority to do so. Their calming voice was so very reassuring.



09/18/2018

I have cardiac heart failure. When I called and told [Life Alert] my situation/problem, EMT’s and fire department were here STAT. Dispatcher knew I probably needed O2. Stayed on line until EMT’s left with me to the hospital. Talked to EMT’s, and called my contact list people to give them an update, which I totally appreciate.



09/18/2018

My mom fell while attempting to walk to the bathroom in her home. My dad was unable to lift her, or move her to a safe position. He pressed the Life Alert button round his neck and the response was immediate, paramedics where dispatched, and the family contacted promptly.



09/18/2018

Heavy wet snow brought trees down and caused a power outage. Life Alert helped me get an EMS unit to switch me from my small emergency tanks to a 15-hr tank. They stayed on line with me until everything was completed. My home help couldn’t get to me, so this was really appreciated. At a later date, we had a power outage that lasted a very long time. I had home help and had not called on Life Alert, but they called me when they noticed the power out and made sure I was ok!



09/18/2018

My first heart attack – as I had worked in the ER at the hospital – I knew I was having a heart attack. I pushed the [Life Alert] button and the EMT’s arrived within 5 minutes. I was told I had 15 more minutes to live. Life Alert saved my life. The second time, my blood pressure was so high, they gave me a heart bypass. Thanks to Life Alert I am going to be 89 this October.



09/17/2018

While I was out my wife had fallen. She couldn’t get up. She called Life Alert who informed me -- and I was home in about 10 minutes, officers were entering in. Life Alert operator was on the line monitoring. Life Alert has been very efficient and helpful. Choosing Life Alert was the right choice.



09/17/2018

My father quit breathing, flipped his arms and closed his eyes – passed out while my niece was watching him. She grabbed him to sit him up and he started breathing again. Pushed the help button on Life Alert machine and you guys called and did a great job. Help was on the way.



09/17/2018

Awake 3:00am – on sofa – left side was numb. Have had 3 TIA’s before. I recognized the symptoms – pushed button – Life Alert operator very helpful and calming – called ambulance – called my 2 daughters. Stayed with me until ambulance drivers came over. Thank you so much.



09/17/2018

I had donated blood, gone to neighbors, and had a fainting spell. She called Life Alert and an ambulance came by, then I came too. I never had that happen before. But the day before, I went to a doctor’s visit and they drew blood. The nurse said it was alright to give blood the next day. We all think it was too much for my body.



09/17/2018

Life Alert was certainly a great help for me. On July 4, I was walking from my couch to the other room when I felt very dizzy. I got to my dining room to a chair, but at that time I fell backwards, the chair fell and my head hit the back of the chair. My head was bleeding and I could not get up. I pressed my Life Alert button and immediately someone answered. They got to me quickly and were very kind and said help was on the way. I did not wait long to get my help.



09/17/2018

I think this happened on 8 July 2018. I fell in my bedroom going up the one step in the room. My right knee buckled and down I went. I thought I could get up on my own, but after 2 hours of trying, I finally used the [Life Alert] I had around my neck. I wasn’t near the main box or a telephone so they couldn’t reach me. I heard someone on the box say they were calling 911 and expect the fire department to be there soon. It only took about 5 minutes for the truck to arrive. My front door was unlocked and open, and they called through the house saying fire department is here. I called back saying where I was. They helped me to sit on the bed. My legs were weak but I was not hurt. Life Alert also called my niece – she arrived while the fire men were still here. The Life Alert was courteous and helpful through it all. I’m glad too that I decided to go with Life Alert.



09/17/2018

Being a diabetic, my sugar was 445. I was dehydrated, dizzy, and weak. I hit my Life Alert pendant. They responded immediately and called an ambulance. I was bleeding internally and received two blood transfusions. Thank you for being there. This was my 2nd time needing an ambulance. Life Alert is a life saver! Since I live alone, it gives my family peace of mind.



09/14/2018

Life Alert responded immediately getting me to the hospital (ER) many times since I started the service. A dear friend was at my home and I used Life Alert and her life was saved. She started using Life Alert after that.



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