41,191

  Happy Customer Testimonials

  (since 7/3/2008)
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12/06/2019

Became very dehydrated with UTI, and could not drive myself to the doctor’s – offices were closed. I am so glad my friends talked me into getting Life Alert as I’m getting older.



12/06/2019

They [Life Alert] saved my life more times than I can remember. And they care about you. One of the best thing I have done for my life care. Thank you for being there for me.



12/06/2019

1. Fell in the kitchen while taking boots off (January 2019), broke right hip – [Life Alert] sent an ambulance immediately. 2. Home health care staff called because I kept falling at home – [Life Alert] sent an ambulance immediately. 3. Fell and fractured right hips again, blood on my face, sugar too low, [Life Alert] dispatched ambulance immediately. In all cases, my family was notified. I am always recommending Life Alert to everyone.



12/06/2019

My vertigo had come back, was very dizzy. My family said to call Life Alert now, so I did. They did stay on the phone with me till the EMTs got to the house. This made me feel secure, it sure did. I have so much respect for EMTs and Life Alert. Life Alert is a part of my life. This is important, if I fall and can’t get up I know I get help soon and call. Thank you.



12/05/2019

I fell due to a broken pelvis, and subsequently a broken hip. Life Alert was instrumental in both.



12/05/2019

I am 85 years old. Sometimes I would fall down and could not get up. I’ve pushed my Life Alert button, and told them. In 7 or 10 minutes, 7 men were in my house. They picked me up, put me in a chair, and checked my blood pressure, oxygen levels, and heart/pulse, and called my son and daughter-in-law. She came home and took me to the doctor.



12/05/2019

I was feeling faint and nauseated. I was afraid to get up for fear of fainting and falling, and possibly injuring myself. Because I had the Life Alert device, I was able to get help without getting up to use the phone. Without Life Alert, I would have had to use the phone to get help. I probably would have passed out when I tried to get to the phone.



12/05/2019

A man fell off the roof while cleaning gutters. We called Life Alert and [EMS] was here in just a short while. They were so professional yet gentle with him. We were impressed.



12/04/2019

I had been anticipating a knee replacement and tripped entering my front door. I could not find a way to get myself back on my feet. I finally called with the Life Alert button. They were very timely in answering and got me on my feet. They made sure I did not need any medical assistance. I was very happy with my first Life Alert call.



12/04/2019

[Life Alert] had immediate response- they had a backup plan when they were not able to reach my daughter- they followed up several times to be sure I was okay- Very professional- very much provided peace of mind.



12/04/2019

I was ill and vomiting blood. I pressed my [Life Alert] around my neck and I received an immediate response. I don’t remember much after that until a fireman or medic was at my side and my house was full of emergency personal. I was quickly rushed to the emergency room.



12/04/2019

About one week after nasal surgery, I woke up at 3:30 AM. My nose was shooting out blood and wouldn’t stop. I pushed my [Life Alert] button. The rep tried to calm me down and tell me what to expect when EMS arrived. She kept me posted throughout the process and even talked with EMS when they arrived.



12/03/2019

My daughter who lives with me, had previously broken her right foot in an accident, had fallen down. She couldn’t get up and we couldn’t get her up. That’s when we decided to use Life Alert. They sent out an ambulance, [EMS] got her up and gave her a ride to the hospital.



12/03/2019

My mom has fallen a few times in the past couple of years and has used her Life Alert pendant every incident. Not only do the call staff attendants help keep my mother calm until the emergency responders arrive, but they are also reassuring, patient and supportive. As a daughter, I feel so much more at ease knowing Life Alert is in my mother’s corner. I highly recommend this service- specifically Life Alert.



12/03/2019

I could not breathe- [Life Alert] called EMS and my friend, and stayed talking to me until they came Thank you for making me feel safer.



12/03/2019

On Wednesday night, September 25th, I went home from church, drove into my garage, and closed the door. Before I could get the car turned off, I passed out (low blood sugar). I was in the car with the motor running for about five hours before I started to wake up enough to push my Life Alert button. The EMT’s arrived in good time and got me out. They told me that if they had been a few minutes later I would have been dead. When I saw my doctor on Friday, I asked her what my CO2 level had been. She said it was 16.7. 0-10 is normal. Thank god for Life Alert!!



12/02/2019

I’ve called Life Alert twice, and both times they were very courteous! They stayed on the phone until the EMS arrived. Thank you, Life Alert!! Even when my cat activated the unit, they were courteous and understanding!



12/02/2019

Mom was having problems breathing and Life Alert was called, and they came right away and took great care of my mom until EMS took her to the hospital. Very courteous and patient, and treats my mother with extreme care!



12/02/2019

Life Alert always does a great, prompt, efficient job in getting first responders to the home quickly, and they stay in touch with us until the situation has been resolved.



12/02/2019

I don’t know why, but all of a sudden I got scared and my hands started to shake. I had the worst experience. I thought I was going to die. I got Life Alert and they came. The two men were very compassionate. My blood pressure was taken and the men calmed me down. They did a great job.



11/29/2019

My mom fell in her room. I couldn’t lift her so she pressed her Life Alert and you responded quickly and sent help. Fire dept came and assessed her, then ambulance took her to hospital. Very happy with response time for everyone involved.



11/29/2019

My BP as well as pulse was very high and getting higher. I called Life Alert and I reported my symptoms I was experiencing. An ambulance was promptly sent to my home in which I was taken to a local hospital. We are pleased with the service.



11/29/2019

Life Alert has literally been a life saver for us. My husband had been quite ill for a year and took many serious falls, where he was unable to get help, and serious enough that I could not help him- calling Life Alert was lifesaving and such a comfort knowing [EMS] would be coming to help us.



11/29/2019

I have had Life Alert for a number of years and have had to use it a number of times, and have always found them to be of vital importance. They always stayed on the line til help arrived, all the while, checking in periodically till help did arrive.



11/27/2019

When mom had an emergency, [Life Alert] staff kept us informed as we were out of state. Thank you for your prompt response!



11/27/2019

My mom slipped off the couch while asleep and couldn’t get up off the floor. She pressed her Life Alert button. They immediately responded, called for help, phoned me and assured me that help was on the way. And also my mom wanted them to relay a message to me that she wasn’t bleeding and they did!! So nice!!



11/27/2019

My mom, [patient], fell out her back door. She tried yelling for neighbors, but finally pressed her Life Alert button. Emergency personal arrived promptly. My sons and I were called by Life Alert. She was checked out and was fine, except for a few bruises. Life Alert called back and asked how she was doing.



11/27/2019

On 9/30/19, I lost my balance and fell backwards on my kitchen floor. I struck my head, back, right hip and right elbow. I couldn’t sit up or get up, I pressed my [Life Alert] pendant and a dispatcher answered my call. She checked on me periodically to make certain I was okay. Then the paramedics arrived, helped me into my wheelchair, made certain I was okay. I refused to go to the hospital. The same dispatcher called me that evening to make certain I was feeling better. I really appreciate that.



11/26/2019

I had felt badly all day. Returning to my apartment that evening I felt worse. By the time I reached my door, I couldn’t breathe. I pushed the [Life Alert] button. The guy was courteous and stayed on the line til the medics came, and Life Alert stayed until they assured him the situation was under control. My first use. Grateful.



11/26/2019

My husband has Alzheimer’s and is a big man. He started shaking and I couldn’t hold him up anymore. I called Life Alert and [EMS] came right away- as always! They were so helpful and courteous. [EMS] picked my husband up and made sure he was fine. Everyone is great at Life Alert from the operator to the EMT’s.



11/26/2019

My mother fell in the kitchen and couldn’t get up. [Life Alert] called me and notified the fire department. I arrived at her home as the firemen were entering. Life Alert called later to check on her.



11/26/2019

Life Alert is the best. We have tried two other companies but they [don’t] come close. Life Alert has given our family peace of mind. In an emergency, they have covered every aspect from the first push of the button until the end of the episode. Thank you so much.



11/25/2019

I couldn’t get up off the divan. I pressed my [Life Alert] button and immediately they contacted my granddaughter at work, and she left to come help me. She got caught in heavy traffic and couldn’t reach me in a timely fashion and [Life Alert] called EMS. I didn’t have a key hidden anywhere and [Life Alert] stayed on with me until fire department…took me to the [hospital] where I was admitted, stayed two weeks, and went to rehab for two weeks. I’m alive and well.



11/25/2019

I fell-couldn’t get up. I called Life Alert. Response was immediate. Life Alert continued to graciously reassure me that, “Help is on the way.” Used my first name which made me feel like I was talking to a personal friend. I am 94 years old- live alone- so the comforting voice until help arrived was reassuring. Thanks Life Alert!



11/25/2019

I felt sick in the middle of the night and called Life Alert (pushed button), and Life Alert called local rescue squad which responded quickly and I had voice contact with Life Alert till they arrived!



11/25/2019

Six weeks ago, [patient] felt wobbly, dizzy and lightheaded. That was very early in the morning (4:25 AM). I called Life Alert and instantly they answered and sent the medics and a police officer (that was so fast) and right there she was brought to the [hospital] emergency and everyone attended to her. Thanks to Life Alert. They responded so fast.



11/22/2019

My dad had a minor stroke and he called me first. We went over to his house and called Life Alert from his box in the house. We were told emergency personnel was on the way. Within minutes, EMT’s were at the house assessing my dad and taking him to the hospital.



11/22/2019

My Life Alert button has went off four times; twice accidentally and twice that were made due to emergency needs. In all these four cases your personnel came in just a short time. I couldn’t ask for anymore better service than I received during all these four incidents. I would recommend your service to anyone as your personnel was both health wise qualified and truly friendly in every way.



11/22/2019

My mother was having symptoms of a stroke. I pushed her [Life Alert] emergency button and help came on right away. They stayed on the line until the paramedics arrived. Mom is doing good now, thanks for the quick response.



11/22/2019

My mom [patient] fell at home. She couldn’t get up, and pressed Life Alert button. Quick results occurred. Paramedics were called and they were here immediately. Emergency numbers were alerted. Life Alert stayed on line and talked with paramedics. Thank you to all.



11/21/2019

My right knee gave out; I couldn’t walk- Called Life Alert; the EMT’s came, took me to the [hospital] – I was admitted for the knee. Life Alert stayed on the line with me and the EMT’s were here, in about seven minutes. I’ve had Life Alert since June of 2015.



11/21/2019

Shortly after receiving my Life Alert, I had a weak spell. I managed to get myself to the bathroom with a walker. My husband tried to assist returning me to my chair. He forgot to lock the walker. I fell backwards while my husband fell on top of me and walker. I pushed my [Life Alert] button. Within a few minutes the [EMS] was there, checked us out, and were on their way. Wonderful job.



11/21/2019

I fell and broke my hip around the end of May. Pushed the button and in no time an agent was talking to me, I just had to say it. I fell and can’t get up. I just had to laugh. The operator stayed with me until the paramedics got to me home. It was comforting to have someone to talk with until they arrived.



11/21/2019

Life Alert responded several times this past year and they are extremely courteous and handle everything from their end. The EMT’s are already on site when I get to my dad’s home fifteen minutes after they call me. [Life Alert] call me all through the incident up until my dad’s arrived at ER.



11/20/2019

My dad fell in his bathroom recently, he used his Life Alert that he wears around his neck. Life Alert contacted me and by the time I got to dad’s apartment, the paramedics and the ambulance were already there. Thank you!



11/20/2019

Mom was outside watering her plants and tripped over the hose. Fortunately, she was wearing her Life Alert pendant and immediately began pushing it. All the equipment is in the house so she wasn’t sure it would work, but it did! Within minutes, the ambulance was there. She’s now the owner of two rods and screws in her leg/hip and recovering well. Thank goodness for Life Alert!



11/20/2019

I fell on my front porch and could not get to my phone. I pushed the button on my life Alert and they called EMS, my daughter, granddaughter, and my son-in-law. They were all there really fast. I would have laid on my porch for at least a day before someone checked on me again. Thank you.



11/20/2019

I lost my balance and fell into the bathtub. My legs were on the outside, one arm was bleeding and stuck under me. I could only move one arm, and could not get up. [Life Alert] summoned the fire dept, and they got me up, and transported me to be checked. No serious damage. Their description of me was I looked like a turtle on its back.



11/19/2019

As I was transferring from my scooter to the lift chair, I fell. At that point, I called Life Alert. They asked if I was hurt, but I wasn’t. Both EMS and the fire department responded. The Life Alert operator stayed on the line until their arrival. Everyone on my contact [list] was contacted.



11/19/2019

I live alone and fell. I hit my [Life Alert] and within two or three minutes my neighbor was coming in and within five minutes the rescue squad arrived. I was impressed with the quick response time.



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