38,299

  Happy Customer Testimonials

  (since 7/3/2008)
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04/25/2018

A would-be burglar smashed in the back door at 3:30am on Feb. 28th. I had been asleep in recliner in living room facing that door. Roused by breaking of glass, I ran toward the door, then remembered Life Alert and hit the base transmitter. They had police there (4 of them) in about 5 minutes. Of course, intruder had fled – but police got fingerprints for future reference! P.S. I am 90 years old.



04/25/2018

My father slipped off the side of his bed when he got up at night to use the restroom. He knew he was in trouble and pressed his Life Alert button. They stayed on the line with him as they called me (daughter). Then [Life Alert] stayed on the line with me until the EMT’s arrived. He had cracked his pelvis and had a compression fracture of his spine. He is doing well and is on the road to full recovery. Thank you.



04/25/2018

While recuperating from a broken hip, my son called and ordered the Life Alert. At that time I said, “I don’t need that.” How wrong I was. He ordered and got it for me anyway. What a blessing! I fell again and broke the other hip while in my garage. Used the Life Alert, and within a short time someone was saying, “Help is on the way,” and the EMS’s were there minutes later.



04/25/2018

Had been experiencing falls. A few in fact. Life Alert responded to my call, as I fell once again and knew I needed help. Life Alert was comforting and took me to the hospital.



04/25/2018

My mother was walking in the front yard with her cane, turned around to toss a limb in the trash pile and fell backwards. Due to a history of back surgeries, she cannot get up from the ground. To her advantage she was wearing the Life Alert. She crawled on her knees to the front porch, finding that she still could not stand, then she started pushing the Life Alert. I was contacted, but not home then, my son was contacted and arrived at her home the same time EMS staff was helping my mom stand. No serious injuries.



04/25/2018

I fell on my kitchen floor and I couldn’t get up. Have arthritis in my legs can’t kneel down. I pushed a button and a Life Alert staff person answered and I explained to her I needed help to get up. I didn’t think I hurt myself but she said help was on the way and she stayed on the monitor speaker till they arrived to help me up. They got me up and I walked and felt ok. Someone called back later to see if I was alright or did I still want to go to the hospital. I was fine. I thanked them for calling back and for looking out for me.



04/25/2018

Fell into a cast iron stove hitting my head the into stove, continued to fall hitting onto brick floor and onto broken glass cutting my backside and bruising my shoulder, ribs, elbow, leg, and ankle. Fire and medical transport was sent. I was taken to hospital for treatment. Life Alert was able to give location for the key to the house and agent gave full history to paramedics of medical, and notified family.



04/25/2018

I got tangled up on some throw rugs in the kitchen. I fell against the cabinets and I was getting dizzy. I was home alone but I had my Life Alert button on so I pushed it, a lady came on and spoke to me right away. Thank you so much! I am 72 years of age. Thank you again! I forgot to say EMT’s came and took me to the hospital.



04/25/2018

My wife was having chest pains and shortness of breath. Life Alert was notified and EMS was dispatched immediately. They arrived about 7 minutes later and the dispatcher stayed on the line talking to my wife the whole time. She even talked to the EMS personnel before my wife was transported to the hospital. Thanks so much!!!



04/25/2018

I was experiencing severe congestive heart failure. Life Alert stayed on the phone till EMT’s arrived. I live alone so it is very reassuring to me to have Life Alert. I never feel alone.



04/25/2018

The end of Feb. 26th or 27th, at about 5:00am, I called Life Alert right away. They were at my condo soon. They also got a hold of my next door neighbor who came over to make phone calls for me. I was very impressed with Life Alert. I have been telling friends who live alone to get Life Alert now. Thank you for all your help. Life Alert was the best move I made in years – your people are great.



04/25/2018

My father lives alone and was unable to get out of bed. He said he was very weak. He remembered that I told him if this happens to hit the [Life Alert] help button on monitor. I was extremely overwhelmed with joy that he remembered and that the dispatcher was with him on call until medical help arrived. Thank you to all who assisted.



04/25/2018

I fell in my kitchen, I pressed my [Life Alert] wrist button and EMS were called right away. They were in my home within 10 minutes. I was on the floor bleeding a lot (head) they took me to the hospital. I’m very pleased with them!!



04/25/2018

I was walking in the living room to answer the phone, fell flat on my face. Got a bloody nose, used my Life Alert button and they were here in no time. They were very helpful. I firmly believe in Life Alert. They are a life saver for real.



04/24/2018

Boyfriend had trouble breathing. I called Life Alert and paramedics came out, checked his vitals and took him to the hospital emergency room. Turned out he had double pneumonia and congestive heart failure. I would recommend Life Alert to anyone.



04/24/2018

I was in the garage and fell, I could not get up so I pushed my button. They were here in a very short time and took me to the ER. They checked me over and found nothing wrong except my pride. I don’t think I could live without Life Alert. I feel very secure with it. I am 84 years old and live alone.



04/24/2018

My husband slipped out of his chair and couldn’t get up. He pushed his pendant and the [Life Alert] operator answered immediately! This service is one of those things you might not use frequently, but when you need it, you are thankful to have it!!



04/24/2018

My dad somehow got himself stuck in the bed and was too weak to get up. He hit the [Life Alert] button and cops where there to help him up until I was able to get there. So helpful, thank you.



04/24/2018

I was very grateful for the fast response and help. I used my [Life Alert] GPS and was able to talk to someone, and tell them what had happened and they talked to me till help arrived, also they contacted my family so they could come be with me. I keep my Life Alert button as well as my GPS on my person at all time.



04/24/2018

My mother had fallen and couldn’t get up. I discovered her on the living room floor. I called Life Alert who responded immediately and stayed on the phone with me until help arrived. I appreciated that Life Alert gave me the latest information as they received it. I appreciated the support in a very difficult situation.



04/24/2018

My mom pressed her [Life Alert] button Thurs. morning, Feb. 22, 2018, and said she couldn’t breathe and had pain down her left arm. They called me (her daughter) and I went to her apartment right away. I am so thankful for Life Alert because I wouldn’t have found her till 8:00 the next morning. You guys are great! Thank you.



04/24/2018

My nose was bleeding, my blood pressure was above normal. [Life Alert] acted promptly, they stayed on the line with me until the ambulance showed up. They were very friendly and kept talking to me. They stayed on the line with me the whole time.



04/24/2018

I fell in bathroom knocking myself out, when I came too I mashed Life Alert button and waited for them to come soon. I heard them and before I knew they were there and I was taken to the hospital. This was my first time calling Life Alert and thank God they were there for me.



04/24/2018

Pressed my button, Life Alert came on within seconds. Called for help, police came in 5 minutes. Paramedics in about 7 minutes – they stayed on the line with me, also contacted my family and gave info about my condition, and hospital and phone number to hospital.



04/24/2018

My mother has used her Life Alert several times now since the install – we couldn’t be more pleased with the service and the comfort it provides to our family. Awesome product – we highly recommend it to others!



04/24/2018

I got up at 4am to make some toast. I felt some pinging in my foot. I went to take my weight off that foot and lost my balance. I fell and hit my head. I just didn’t have the strength to pull myself up, so I called [Life Alert] for help. Thank you!



04/24/2018

My mother fell on the floor and broke her femur. My sister was in the house and pushed the panic button. They were vacationing. Life Alert staff had EMS at the vacation home very fast, and directed them to which hospital to go to. They were very helpful. They also called the rest of the contact folks and informed them of the accident.



04/24/2018

I slipped on the kitchen floor that was wet. Both of my knees have been replaced, therefore I don’t have leverage in my legs. It was necessary to push my Life Alert. The paramedics came and helped me to stand up.



04/23/2018

I have said more than once that Life Alert has saved our lives. We had a gas leak and before we knew it, the fire department had come. They told us to go outside and stay safe. Plus, twice I had problems where I had to go to the hospital – I just pushed my button!!!



04/23/2018

Briefly, he fell in the bathroom which is outfitted with handicap bars and rails. He simply turned and lost his balance. Every time he has fallen, the [Life Alert] staff were alerted. Mom was called and EMT’s were notified. We are all very grateful to this service and the response time. Definitely worth the peace of mind.



04/23/2018

I fell asleep in my riser chair and accidentally put my arm in the remote control. It flung me out of the chair and I landed on my front, on the floor. When I came to, I pulled my [Life Alert] button I had on. My son and daughter in-law came running from their room when the [Life Alert] operator answered the call.



04/23/2018

Life Alert is the best for myself and family. My daughters (3) are contacted immediately. We appreciate Life Alert’s fast and professional assistance. I highly recommend Life Alert to all friends and families.



04/23/2018

The people on the phone from Life Alert were excellent. My mother fell in the bathroom. My brother lives close to our mother. He said the commercials may be funny, but the service is great.



04/23/2018

My mother fell and hurt her arm. I was concerned she had a stroke as she was somewhat confused and weak on standing. The response of the Life Alert operator was immediate and she stayed on the line until paramedics arrived. Fortunately, mom did not have a stroke, just a nasty fall. EMT’s checked her out, she did not go to the hospital.



04/23/2018

Life Alert has always coordinated everything from getting ambulance here and notifying my family. I’ve had to go to the ER several times – so I just push my button and feel safe that I’m in safe hands with Life Alert, and well cared for.



04/23/2018

I was having shortness of breath. Life Alert came immediately. They were very attentive, checking my vitals and were very pleasant. They took me to the ER. Found it was just an anxiety attack.



04/23/2018

I was on the floor of our living room and couldn’t get up. I called Life Alert, they came in a very short time and took me to the hospital which turned out I was there for 4 days. I thank you so much.



04/23/2018

My mother fell in the bathroom hitting her head and unresponsive for a couple minutes. I pushed her necklace button. Life Alert staff came on quickly to ask of our emergency and dispatched help in a very timely manner.



04/23/2018

I had pulmonary embolism. I hadn’t felt well for a few weeks but figured it was the flu or some bug. That morning I realized breathing had become difficult and I ached on my right side in my neck, shoulder and arm. I realized this was serious so I pushed my Life Alert button.



04/23/2018

I appreciated Life Alert notifying our children of the event. At a time when I was very anxious and concerned about my husband’s welfare, it was comforting to know that I didn’t need to refocus on contacting them.



04/23/2018

I fell in the kitchen, my stool went down first. I went down after. The main box (Life Alert box) was in my bedroom, my TV was blaring really loud, so when I pushed my necklace button, the [operator] couldn’t hear me at all. She did hear – “Help”, so she called the paramedics. And – she called my daughter and my son. Thanks – so much. I moved the box to the middle of my apartment!!! She did a great job! She even called a few minutes later to check on me.



04/23/2018

Elderly mother fell in the middle of the night. Was notified by Life Alert after they had contacted the EMS. Gentleman was very courteous and he was mindful he had awaken me. He also contacted my brother. After the event was over, the gentleman called back to give us an update, luckily mother’s injury was not severe, but the quick response was much appreciated.



04/20/2018

01/17/18, I fell backwards while standing, used my Life Alert when I fell. There was an immediate response from the operator, she stayed on the line until I was put on a stretcher and taken to the hospital. Everyone was professional. I’m glad I had a Life Alert button. Who knows how long I’d be lying on the floor.



04/20/2018

[Life Alert] answered promptly when called. I had an experience, that my daughter thought was a stroke, they took me to the hospital where I was thoroughly checked out. [Life Alert] were very kind and considerate in all they did.



04/20/2018

Due to my chronic back condition, spinal stenosis, on the night of January 12, 2018, I experienced a severe back sprain and was barely able to ambulate. Thanks to Life Alert, I received the assistance I needed, was treated for pain and am following a regimen of pain management and physical therapy. Thank you.



04/20/2018

I had a diabetic coma and I [pushed] the [Life Alert] button to summon for help. Before I knew it I had a house full of people helping me. Life Alert really works and is worth the money.



04/20/2018

I was in my room, and I stumbled and fell and I could not get up on my own. I pressed the [Life Alert] button and they called the staff here at the house. I was taken to the hospital and things progressed from there.



04/20/2018

March 24, 2018, I believe I left my bedroom at 8:00 or so - went into the hall using my cane. Came back to my bedroom, tripped on a box, fell, and landed on my right elbow (first) then on left hip. Tired to move but my upper back is weak. I failed, tried to grab furniture, it wasn’t stable, called Life Alert and 5 minutes later 3 fireman put me on the bed – checked to see if I needed to go to the hospital. Didn’t. 1st friend on list stayed a few hours till I was more comfortable.



04/20/2018

My son was here to help me during my hip surgery, he experienced a kidney stone which had to be removed. Everyone was most helpful and stayed with us until he was in the ambulance. As for myself, I had a bleeding situation in early March 2018. The crew at Life Alert was with me until I was in the ambulance. Thank you, Life Alert.



04/20/2018

I fell on the floor and scooted over to the nightstand and pushed my button on Life Alert. I was so thankful for the Life Alert, because I could not get up off of the floor. Thank you for your help. I went to the hospital. It didn’t take very long, only 10 minutes to get to the hospital.



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