46,380

  Happy Customer Testimonials

  (since 7/3/2008)
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07/18/2025

Our local ambulance service had never assisted a patient through Life Alert before. It was a learning experience for all. But worked so well! My father may have been laying on the floor for hours if not for Life Alert. Thank you!



07/18/2025

Fell down, hit head on table, started bleeding. Notified Life Alert. They contacted 911 for EMT’s, also contacted daughter. Quick response, did not need to go to ER.



07/18/2025

I fell on the floor a couple of times and could not get up. Life Alert came to the rescue. [EMS] took me to emergency hospital where I was admitted.



07/18/2025

When Life Alert was activated, [dispatchers] were fast and courteous stayed with me till help came.



07/17/2025

I was gasping for breath, pressed my [Life Alert] button, was connected to a [dispatcher] who assured me help was on the way. Shortly thereafter, the rescue squad arrived to transport me to the ER.



07/17/2025

I had dark bruises after surgery—was concerned it was a blood clot. Life Alert called an ambulance that took me to the emergency room. There was no blood clot, but I received the appropriate care.



07/17/2025

I passed out on the back porch & couldn’t get up. So I crawled to the kitchen and called Life Alert and passed out again. They called my son, and he called my neighbor, Life Alert sent an ambulance. My neighbor was here within 5 minutes. Thanks to the staff at Life Alert, I’m ok.



07/17/2025

[Life Alert] called the ambulance for me. Very kind and stayed with me until they arrived.



07/16/2025

I had to call for help twice and each time [Life Alert] was very helpful and stayed on the line until help arrived.



07/16/2025

Slipped on running board of truck, fell backward & slammed heel of left foot on rocky driveway breaking several bones. [Life Alert] dispatched ambulance with gentle personnel to move me to ambulance and to hospital. Dispatcher was very knowledgeable in handling me with serious injury.



07/16/2025

I got the worst pain I have ever had my right leg was in terrible pain. I pushed my Life Alert button and told the [dispatcher] that I needed to go to the emergency room. He said he would send someone immediately.



07/16/2025

Had just taken a shower when I just felt a feeling of weakness and fell. Was not able to get up due to weakness and in my struggles hit the hanging [Life Alert] alarm by accident. Quick response by police.



07/15/2025

My mother was out shopping when her car battery died. She doesn’t use a cell phone and relied on her Life Alert to summon help. Everything went smoothly and quickly.



07/15/2025

I have been a member of Life Alert for a year now and have used the service about 4 times. I find the [dispatchers] have been helpful and courteous and would recommend my friend and neighbor to use the service.



07/15/2025

I was having chest pain and pain in left arm. Life Alert stayed on the line until the paramedics arrived and tried to keep me as calm as possible. They notified my son in Florida to notify them of the happenings.



07/15/2025

Fell down and hit head on table started bleeding. Notified Life Alert they contacted 911 for EMT’s also contacted daughter. Quick response, did not need to go to ER.



07/14/2025

[Life Alert] called the fire department who came and got me up. It happened outside twice and inside once. Very good, secure feeling.



07/14/2025

I sat down to eat breakfast and blacked out—fell on the floor—hit my head. When I came to, I pressed Life Alert button. [Dispatcher] immediately responded and dispatched EMS. Prompt response and trip to hospital (low heart rate) and ultimate installation of pacemaker.



07/14/2025

I fall a lot and [Life Alert] helped me with finding someone to help me stand on several occasions.



07/14/2025

I was alone, contacted Life Alert, came immediately. They were caring, kind, and sensitive. I feel safe wearing my Life Alert. I wear all the time.



07/11/2025

I’ve had Life Alert for 3-4 years now and was almost sure that I’d never need them. My circumstances changed last year and I started falling and couldn’t get up. I’m so glad that I had it, they stayed on the phone until the Paramedics arrived. They talked to me the whole time.



07/11/2025

My heart went into A-fib and I pressed the “HELP” button on the console. I told the [dispatcher] to send paramedics, and [Life Alert] stayed with me until they arrived. The paramedics took me to the ER.



07/11/2025

[Life Alert] is always very nice and courteous and they always stay on the phone in contact with me until paramedics etc. get to me. Thank you.



07/11/2025

I fell in the bathroom. I was unable to get up. I laid there about 45 minutes, finally pressed the gray button and they responded in less than 5 minutes. Help came right way. I can really say thank God I have Life Alert.



07/11/2025

I fell and was not able to get up. I pressed my [Life Alert] pendant and help came fast, via fire department and all went well. Thank you!



07/10/2025

I had pain in my stomach and it wouldn’t go away. It was relentless. I am so happy that I have Life Alert. They responded so quickly. If it was not for them, I would not have survived. Thank you, Life Alert for being there for me.



07/10/2025

Experienced two medical emergencies, one day apart. Life Alert [dispatchers] summoned emergency medical assistance on both occasions. Their help was crucial in what ultimately turned out to be life-saving measures being administered in both instances.



07/10/2025

[My husband] has Parkinson’s and is constantly falling. Life Alert has been wonderful responding right away to our emergencies. They always stay on the line with us till help arrives.



07/10/2025

I fell, hurt my arm, and couldn’t get up. Life Alert called the paramedics and my family. Thank you for helping me have peace of mind while living alone. Just knowing if I need help, all I have to do is push a button.



07/09/2025

I fell in my living room and could not get up. I used my Life Alert pendant. The fire department rescuers arrived within half an hour. They got me up, checked for injuries, and [Life Alert] notified my call list, and reset my system. Their actions allow me to remain in my home.



07/09/2025

My husband Dana had fallen and I could not pick him up off the floor. The Life Alert staff always stays on the phone with me. This makes me feel better and I know when the ambulance is arriving.



07/09/2025

My 89-year-old mother couldn’t get out of bed. She pressed her Life Alert and 9-1-1 and all contacts were notified. I was there before emergency staff. She ended up being ok and was so thankful for Life Alert.



07/09/2025

I fell – couldn’t get up – Life Alert responded immediately—called paramedics and the rest is positive.



07/08/2025

My husband was laying on the floor beside the bed. He was using a urinal at night, was reaching for it and slipped off the bed. His legs were weak and I couldn’t get him up. So pressed the Life Alert button. Ambulance came and took him to the hospital to be checked over.



07/08/2025

My 92-year-old aunt fell, [Life Alert] called and informed me of the paramedic/firemen evaluation. She always refuses hospital. This time you made her go (blood thinner) and I am grateful. Excellent service.



07/08/2025

Fell out of shower, fell on tailbone and injured right shoulder. Went to ER for x-rays to be sure no fractures; where I was given pain pill for lots of pain. Life Alert response was good. I am doing well now. No fractures.



07/08/2025

I fell in bathroom in early morning, could not get up. Called Life Alert. They came and quickly ushered me to the hospital. All very professional and proper.



07/07/2025

My 90-year-old husband fell backwards in the garage, hitting his head. There was much blood. Life Alert made all the right calls. Help arrived very fast.



07/07/2025

I didn’t make it to the bed. I was one step too short away. My daughter couldn’t pick me up so she said to push the Life Alert around my neck. They came got me up and put me back in bed.



07/07/2025

I’m very pleased with the service, now I don’t have to worry anymore when I need help. The ambulance came 7 minutes after I called. They took me right away to the hospital. I recommend Life Alert to all my friends. Thank you for your service.



07/07/2025

We have used Life Alert many times for my husband’s hip that dislocates often. We have used it at home and also at our cabin which is 200 miles away and always with the same results, AMAZING! We will continue with our [service] and highly recommend.



07/03/2025

Fell in bathroom, cut back of my head, blood all over floor. [Life Alert] was wonderful and kept me talking till ambulance arrived.



07/03/2025

I have used Life Alert many times due to falling and unable to get up. They are very responsible, remain with you until help arrives. I have recommended Life Alert to many people!!



07/03/2025

My 95-year-old aunt collapsed on the toilet. Her home care worker was with her and she was able to press the Life Alert button next to the toilet. Quick response from all parties. She was ok.



07/03/2025

Paged Life Alert, they notified emergency service, which came and put me in an ambulance and did various tests on the way to the Emergency Room. Discharged from hospital, all ok.



07/02/2025

I fell on black ice on my driveway at my garage door. I used my Life Alert button that I wear around my neck. The [dispatcher] kept giving me updates about the ambulance’s arrival. Thankful for Life Alert.



07/02/2025

I bent over to put something on the chair in my room. I felt a painful spasm in my back. I sat down hard to avoid falling. My aide couldn’t get me up so she called [Life Alert]. Firemen came in 15-20 minutes and got me up in just a few minutes.



07/02/2025

Life Alert always answers quickly. They are polite and helpful. I’ve used them several times and they are very, very helpful and I am glad to have them.



07/01/2025

When I started to hemorrhage, I was frightened. I pressed my Life Alert button and I told the [dispatcher] what happened. She stayed on the line until the Paramedics arrived. Thank you so very much.



07/01/2025

I fell and pressed my Life Alert [pendant]. Someone spoke from my Main Unit and assured me that help was on the way. EMT’s came and stood me upright.



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