38,257

  Happy Customer Testimonials

  (since 7/3/2008)
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04/20/2018

01/17/18, I fell backwards while standing, used my Life Alert when I fell. There was an immediate response from the operator, she stayed on the line until I was put on a stretcher and taken to the hospital. Everyone was professional. I’m glad I had a Life Alert button. Who knows how long I’d be lying on the floor.



04/20/2018

[Life Alert] answered promptly when called. I had an experience, that my daughter thought was a stroke, they took me to the hospital where I was thoroughly checked out. [Life Alert] were very kind and considerate in all they did.



04/20/2018

Due to my chronic back condition, spinal stenosis, on the night of January 12, 2018, I experienced a severe back sprain and was barely able to ambulate. Thanks to Life Alert, I received the assistance I needed, was treated for pain and am following a regimen of pain management and physical therapy. Thank you.



04/20/2018

I had a diabetic coma and I [pushed] the [Life Alert] button to summon for help. Before I knew it I had a house full of people helping me. Life Alert really works and is worth the money.



04/20/2018

I was in my room, and I stumbled and fell and I could not get up on my own. I pressed the [Life Alert] button and they called the staff here at the house. I was taken to the hospital and things progressed from there.



04/20/2018

March 24, 2018, I believe I left my bedroom at 8:00 or so - went into the hall using my cane. Came back to my bedroom, tripped on a box, fell, and landed on my right elbow (first) then on left hip. Tired to move but my upper back is weak. I failed, tried to grab furniture, it wasn’t stable, called Life Alert and 5 minutes later 3 fireman put me on the bed – checked to see if I needed to go to the hospital. Didn’t. 1st friend on list stayed a few hours till I was more comfortable.



04/20/2018

My son was here to help me during my hip surgery, he experienced a kidney stone which had to be removed. Everyone was most helpful and stayed with us until he was in the ambulance. As for myself, I had a bleeding situation in early March 2018. The crew at Life Alert was with me until I was in the ambulance. Thank you, Life Alert.



04/20/2018

I fell on the floor and scooted over to the nightstand and pushed my button on Life Alert. I was so thankful for the Life Alert, because I could not get up off of the floor. Thank you for your help. I went to the hospital. It didn’t take very long, only 10 minutes to get to the hospital.



04/20/2018

I fell in my living room and hit the floor hard on the back of my head. When I started to get up I knew it was bad. So I did not move my head at all, I was very nauseas. I pushed my [Life Alert] button with no second thoughts. The gentleman that answered my call was great. His calming voice really helped as I was near panic. The paramedics were there so quickly. They wanted to scoop me up to get to the hospital. This was my 3rd fall with concussion in 2 months.



04/20/2018

My husband fell and ended up with a hematoma on left hip. It swelled so bad, we thought he broke his hip but thank God he didn’t. Life Alert got me help right away. Stayed at the hospital 3 days, came home.



04/20/2018

(My emergency) I pressed the [Life Alert] button and could barely talk, I only responded with a yes then couldn’t talk – he was talking to me and I didn’t respond, he then called me on my phone and I still couldn’t say anything, he then called EMS. Without Life Alert, I really don’t know what I would have done – ready to pass out and in so much pain, I would have been lying on the floor – with no one to help me!



04/20/2018

We used Life Alert when we needed 911 assistance in the middle of the night. My mother was in severe pain and it was totally unexpected. I doubt I would have been able to handle this on my own without Life Alert’s assistance. It was nice to not feel alone at this traumatizing time.



04/20/2018

I fell in the yard and needed an ambulance, tripped by my branches from a tree. [Life Alert] was very helpful and stayed on the line until [EMT’s] got there to help. I was in great pain and they helped me and kept me calm and notified my family for me.



04/20/2018

My mom was reaching in a closet and twisted, dislocating her left hip. She slipped to the ground and couldn’t get up. [Life Alert] attempted to call her with no answer and then dispatched the squad. They followed up with a call to me and my brother. They were awesome and the squad was there in record time. Thank you.



04/19/2018

My mom had an emergency and Life Alert were very helpful with our emergency. They made sure that they stayed with us and contacted the EMT’s dispatch and had them in route.



04/19/2018

I fell in the bathroom; just got out of the shower and slipped and fell on my bottom. I pressed my button. I told Life Alert I fell and needed help to get up, Life Alert called the Fire Department. Everything was okay. You were great!! Thanks.



04/19/2018

I tripped coming out of the kitchen with a tray in my hands. I fell, breaking both my shoulders and my arm. I immediately pushed the button on my Life Alert. There was an instant answer from Life Alert. They are always quick to answer and call my family. I’ve told everyone who is near my age to get Life Alert.



04/19/2018

My mother-in-law fell again using her walker. Life Alert operators are very quick to respond and keep her calm. They are always quick to notify emergency personnel and family. They have been a god send to my family. Could not imagine life without Life Alert in it now.



04/19/2018

My mother is an 86 year old, diabetic, above the left knee amputee. She wears a prosthetic. She had to go to the potty chair, as she was getting up after using the potty chair, she was dizzy and lightheaded. She fell to the floor, on both knees. Notified Life Alert for assistance, dispatcher stayed on line until paramedics arrived. She had low blood pressure. Life Alert called back to see how she was doing. P.S. she also has Life Alert’s smoke and carbon monoxide alarm.



04/19/2018

I was light headed and unable to walk for fear of falling. The EMT’s arrived with an acceptable time and determined my blood sugar was bad, so they took me to the ER. Life Alert called to be sure everything was ok.



04/19/2018

I am the primary contact for emergencies and unfortunately I was out of town. The Life Alert staff member was very patient and kept in contact with me while other family members came to help. It was a sense of relief to have this attention. In the end, my aunt was taken by ambulance to ER. She is fine.



04/19/2018

We have used Life Alert 3 times and have had the best of services. We would highly recommend to everyone who needs it. Thank you very much for your excellent service for the past few years.



04/19/2018

I was in pain with my left arm and had a colitis attack. Very, very weak and unstable on my feet, and nauseated. Person at Life Alert talked with me until crew arrived, ambulance came immediately, took me to the hospital – where they said I had a slight heart attack according to heart symptoms when they examined me.



04/19/2018

I was in bed and couldn’t get out of bed to visit the bathroom due to severe back pain. Thankfully I was wearing my Life Alert pendant and pushed the button for help, which arrived soon after. I was taken to the hospital and was helped.



04/19/2018

I was caring for my granddaughter at my daughter’s house (granddaughter is in a wheelchair and has limited physical abilities) she called my daughter who was on her way home from work, she got there within 10 minutes. I pushed the button on the [Life Alert] mobile device and was answered promptly – EMS came shortly. I had no injuries, just couldn’t get up – Life Alert was a big help.



04/19/2018

I fell and could not get up. I used my medallion to get help from Life Alert. They contacted me right away and had help on the way in a few minutes. They also alerted my contact people and explained that help was on the way. Life Alert asked me for the location of my house key and the 2 EMT’s and one police officer came in and checked me out and got me on my feet again. Very efficient and helpful.



04/19/2018

I could not breathe and was in a panic, I pressed the Life Alert and someone answered right away and asked for the problem I was having. They said help is on the way as we speak, stayed on the line and talked to me. Five minutes was all it took for them to arrive as I am lucky to be living close to the ambulance. They gave me oxygen and transported me right away to the hospital.



04/19/2018

An Advil pill got caught in my throat – causing difficulty breathing and swallowing. I called Life Alert and an ambulance arrived within 15 minutes and took me to the hospital – they also notified my daughter about the incident and she arrived at the hospital soon afterwards. I was discharged around 4pm.



04/18/2018

I fell out of bed about 2:00 in the morning. I couldn’t get my feet under me, so I pressed the button. The [Life Alert] operator came on, the EMT’s were here within 3 to 5 minutes, they found the house key and they helped me up. The operator stayed on the phone until he was sure that help was here. People on the Help Line were very impressed with the operator who called them.



04/18/2018

My mom was experiencing a heart attack. I called Life Alert. They were professional and expedited the appropriate emergency crew. Also they followed up to see how my mom was doing.



04/18/2018

Life Alert quickly got the emergency help to my home. I would recommend them to anyone that needed medical care. I would not hesitate to call if the need arrives. They are a great addition to our city.



04/18/2018

Emergency personal arrived within minutes. The Life Alert operator stayed on the line until they arrived. She was very reassuring! Having accessed the medical problem, it was suggested I ride in the ambulance to Emergency Room.



04/18/2018

I slipped and fell on the kitchen floor inside my house. I could not get back up. I called Life Alert and they came very quick and picked me up and checked me to see if I was [alright]. They were very professional and were good help in my time of need.



04/18/2018

I had just came outside (nice weather) to get in my car, was in front of Waffle House, around 3:00 p.m., when I think lost my balance and soon I was lying on the dirty asphalt. I knew I hurt myself on my face and both knees. I immediately hit my [Life Alert] button and eventually was up, with help from [Life Alert]. I am now in physical therapy and use a cane. The EMT’s were terrific.



04/18/2018

I passed out, so when I came to, I got dressed, then called Life Alert. The EMT’s were here in no time at all. They decided at the hospital, that I had atrial fibrillation and that’s why I passed out. They gave me medication to take care of that. Since I’m 90, I feel I was lucky to wait this long to have any heart problems. Thank you for all your help.



04/18/2018

My Grandmother had back pain and wasn’t able to ambulate to the car. I told her to press the button and Life Alert was able to contact [EMT’s] for her and she was transported to the nearest emergency.



04/18/2018

My mom got dizzy and fell and hit her head on the door frame, causing for it to bleed. That scared her and good thing she has Life Alert, which she calls her Life saver. She is very content with this service.



04/18/2018

I fell early on a Sunday morning in the kitchen getting the cat’s breakfast, hands full, over on my right side. My son came and we phoned Life Alert and they contacted the Bridgewater EMT’s who came very quickly and took me to the Hospital. Life Alert stood by and was very responsive.



04/18/2018

The [Life Alert] operator stayed on the line while we waited for an ambulance, they kept me clam. I really appreciate [Life Alert] and the help that you gave to my mother. Thank you.



04/18/2018

Fell on garage floor. Called Life Alert and within 3 minutes EMT’s responded and transported me to emergency at the Hospital. Doctors at Emergency Hospital took care of my injuries and I was released within hours that day! Thanks to Life Alert!!



04/18/2018

My husband fell trying to get out of bed. His care giver and I were not strong enough to get him up as he weighs 260 lbs. I pushed my Life Alert button and instantly a Life Alert dispatcher called out to me asking about our emergency. She sent the EMT’s and within minutes the EMT’s were at our door. They first made certain my husband was not hurt in anyway, then they got him up and sat him on the bed. All during this the Life Alert dispatcher was on the line to make sure my husband got help. I would not hesitate to recommend Life Alert because of their effectiveness and responsiveness.



04/17/2018

Mom had fallen in the kitchen while cooking. She could not get herself up. The stove was on. Life Alert contacted emergency services. They arrived in time to save mom and the house from possible danger. Life Alert is able to give emergency services information about how to get into the house using codes.



04/17/2018

Life Alert quickly got the Emergency help to my home. I would recommend them to anyone that needed medical care. I would be not hesitate to call if the need arrives. They are a great addition to our city.



04/17/2018

My mother-in-law fell again using her walker. Life Alert operators are very quick to respond and keep her calm. They are always quick to notify emergency personnel and family. They have been a god send to my family. Could not live life without Life Alert in it now.



04/17/2018

My mom was experiencing a heart attack. I called Life Alert. They were professional and expedited the appropriate emergency crew. Also they followed up to see how my mom was doing. Thank you.



04/17/2018

Mom fell in the bathroom, wasn’t able to get up. Brain bled, 2 compression fractures on spine. Life Alert saved her life, Thanks.



04/17/2018

On February 27, 2018, I stepped into my shower without holding onto the grab bar. I always hold on to the grab bar, but this time I did not. The [Life Alert pendant] was right there on the floor where I thought I would never use it. The EMS came promptly. My only injuries were some scrapes, where my right arm had scraped the shower door frame. I was very lucky. I sing praises of this company.



04/17/2018

[Sister had] severe abdominal pain. Subsequent surgery, she now has a colostomy and is in a nursing facility. Life Alert a great help, rapid response time.



04/17/2018

I fell and broke two bones, pelvis. Life Alert helped so much! I wear [the pendant] all the time, around my neck. Thanks Life Alert.



04/17/2018

[Life Alert] got here pretty quick and carried me to the Hospital at Crossett. The Doctor said I got there in time, for my blood pressure not gotten too high and I was [headed] for a stroke. Thanks to [Life Alert] for coming and getting me there when they did.



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