27,845

  Happy Customer Testimonials

  (since 7/3/2008)
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11/21/2014

Life Alert was very helpful. The gentleman stayed on the phone while the ambulance was traveling to my condo. He talked to me about every 15 minutes and asked how I was doing. It was so great knowing that I was not alone. Everything went well. My cracked ribs are healed and my arm almost healed. Thank you very much.



11/21/2014

I was in much pain and vomiting- I was unable to drive. Life Alert was very prompt and helpful in getting help here. I strongly recommend Life Alert to everyone my age - again thank you.



11/21/2014

I was experiencing chest pains. I pushed my alert button and the dispatcher responded promptly. I felt reassured because he stayed on the line with me until the fire department, EMTs arrived. It seemed like it was just a few minutes before they arrived at my door. Thank you. I’m really pleased to have [Life Alert’s] help in an emergency.



11/21/2014

In moving between a pedestal fan (on) and a small rocker, I stumbled and grabbed the rocker which of course did not help at all and I went down. My knees will not hold me and bring me up. I was not hurt- I just couldn’t bring myself up - and was too far from my phone, so I used my [Life Alert] neck button which brought me quick help. I assured her I was unhurt, I was very pleased – thank you. I will certainly recommend you.



11/21/2014

My mom called Life Alert, and then Life Alert called me right away, also my sister and brother. They covered all bases and responded quickly. My mom had severe back pain and couldn’t walk. [EMTs] got her to the hospital and I got a call saying she was okay. They did a great job - thank you!



11/21/2014

I have used [Life Alert] several times during the past year. At all times I was more than satisfied with all of the above! Thanks for being there for me!



11/21/2014

I have trouble with panic attacks and called your people. The fireman came very quickly and I was calmed down and didn’t have to go to the hospital! I have been trying to tell my friends about your wonderful service and hope I can send in some names soon. Thank you - very sincerely.



11/21/2014

I had an episode of very rapid heartbeat, lasting 17 hours prior to calling. They responded right away. They assured me that help was on the way. They stayed on the phone until help arrived. Everything was excellent, I highly recommend Life Alert.



11/21/2014

I had a badly sprained left leg and hip because I am rather obese; it took a little doing by the fire dept. to get me out of the apartment. I was very impressed with how they made it happen. The Life Alert people were even right with every step of the way.



11/21/2014

Life Alert remained “in touch” with us during the time before the emergency crew arrived and also during the time we were here before leaving for the hospital. It was the first time we’ve had to call Life Alert for an emergency, it was beyond helpful!



11/20/2014

My husband got up to the bathroom and he fell. He was not hurt but he is a big man and I could not get him up. He pushed his button and I told Life Alert not to call the kids only the police so I could get help to get him up. Police arrived and they helped him up. They waited to make sure he was okay (this happened around 3 am). Thank you, Life Alert



11/20/2014

I awoke with severe chest pain. My husband was worried so I pushed my alarm button; my husband and daughter were the people who interacted with Life Alert vocally. The medics arrived within 5 minutes and took me to the ER. Luckily, it was not a heart attack.



11/20/2014

My mom fell on her right side; we pressed the Life Alert button to summon an ambulance which took her to the hospital. She was checked and x-rayed and released with no broken bones and a walker. She is now 97, and this is the second time that Life Alert has helped her. We are very happy to have Life Alert to depend on.



11/20/2014

I slipped off my chair and onto the floor. My husband was unable to assist me at which time I pushed the button on my wrist band to summon Life Alert. The person contacted me right away to determine my injury etc. I was not injured just couldn’t get up from the floor. Thank you, Life Alert!



11/20/2014

With every fall my mother had - Life Alert was kind, very informative with medical help info, and stayed on the phone until the ambulance arrived at the house. It has been worth every penny we have spent having Life Alert at your fingertips and knowing help is on the way. Thank you.



11/20/2014

Had chest pains and weakness, Life Alert had an ambulance here in 4 minutes. The operator did not leave the phone once during the incident and only when the medics said all was taken care of - good job. Fortunately it was anxiety.



11/20/2014

I was very impressed with how you called for an ambulance, and then people listed. How you stayed on the line till the people showed up and kept coming on to ask how I was doing and to see if the people had showed up. Also, you did not hang up until you talked with the paramedics to see if they needed medical history. Very impressive!! Thank you, this has really made me feel secure on being by myself.



11/20/2014

We had CO [gas poisoning] and didn’t know. [Life Alert] staff alerted us right away to get out, that they had called the fire department. Thank you for saving our lives. God bless you!!



11/20/2014

My aunt is 83. She lives alone (now has an aide that helps). She loses her balance and falls. Life Alert has given all of us, that live in other states, peace of mind. Always courteous, always on time with response. Very grateful to have this service.



11/20/2014

I got up from where I was sitting, walked about 20 seconds and had a sharp pain in my chest. I wear a neck pendant that I put my nitro pills in; I took 2 pills and pressed the button on my Life Alert on my wrist. Our local fire dept. was having their meeting and checking out their new ambulance when the call came in. I had a few extra firemen going to the hospital and the new ambulance. Lucky for me, I got to come home and have a friend like Life Alert. I live alone in the country.



11/19/2014

Mom fell in her bathroom and broke 3 ribs, blacked out, and punctured a lung. She crawled back to bed. She couldn’t take a deep enough breathe to yell to get us, so she called Life Alert. They were wonderful.



11/19/2014

It happened twice. The first time I was across the street and was able to hear when the fire truck arrived to help my dad because he fell. The second time, I was away and the ambulance took him to the ER-- he was fine, no broken bones (he fell again). Both times the response was very prompt. Thank you for allowing me peace of mind because I know dad is in very good hands. Thanks again.



11/19/2014

I woke up one morning with terrible stomach pains and felt like I could die. I used my Life Alert and got an immediate response. The ambulance was here in 5 minutes. I ended up having critical stage low sodium. As a result I spent 5 days in the hospital. Thank you for the quick response.



11/19/2014

My father fell in his bathroom, and he pushed his Life Alert button and immediately they contacted me, his caregiver, and the paramedics. I was at work. Thank you so much. I’m so glad he had Life Alert, you were great. You are appreciated very much.



11/19/2014

I actually fell and couldn’t get up! Your dispatcher stayed on the line until L.A.F.D. arrived. I really appreciate their caring. It’s a frightening thing feeling helpless. I have recommended Life Alert to friends and hope they signed up. All of your staff is wonderful! Thank you.



11/19/2014

Thank you! Thank you! You saved my life!! I called, had a heart attack and you had the medics at my home in 5 minutes. I will never be without my Life Alert.



11/19/2014

I slipped on a wet floor and fell - I could not get up as I am 91 years old and disabled. My son who lives with me could not get me up as he too is disabled. He pushed the button on the Life Alert machine and help arrived in a few minutes - and I was up. They asked if I was ok and if I needed more help, but I was ok. I thank you, my family thanks you, and I let everyone know how important it is to have Life Alert!



11/19/2014

Life Alert moved very quickly to alert the EMTs and showed much compassion to my sister’s fall on 10/13/14. The EMTs were wonderful and caring making my sister feel helped. They took her to the hospital where they found her elbow fractured and sprained wrist.



11/19/2014

I was not feeling myself so I pushed the [Life Alert] button and an ambulance came and took me to the hospital. Had all kinds of tests, I’m thankful for Life Alert. I feel safe knowing I’m not alone.



11/19/2014

On 9/25/14 I was asleep and had a nightmare that threw me out of bed, and I fell on top of the dog carrier. My son lives with me and I was yelling out for him but he was sound asleep so he didn’t hear me. I notice that there was blood all over, I finally pressed my pendant. My face was swollen and had cuts all over. When the operator answered everything was perfect. Perfect example of why I have Life Alert.



11/18/2014

It’s the most wonderful feeling when the voice of Life Alert answers immediately, I never feel all alone - it’s like having a good buddy besides me and of course my dear lord!!! I had to see my cardiologist and told him how great you people are and he said, “I’m going to have to call them and get my parents on this company.” Ya’ll are GREAT!



11/18/2014

My mom fell and broke her pelvis. She pushed the button (thank god she always wears it) and paramedics were called then [Life Alert] called me. Luckily, they also called me since the coded garage door opener was without power. When I arrived the paramedics had waited 5 minutes. I opened the doors and mom started receiving care. Thank you all!



11/18/2014

I am 82 years old, I live alone and am so grateful that I have the Life Alert which I owe my life because I had lost my balance or tripped on my walker when I went to put on my lamp next to the sofa. I fell, hitting my face on the end of the table, and bled all over my carpet. I hit my button and yelled that I was hurt - no one else would have heard me - response came right away. I was bruised black and swollen – but thank god my eye, ear and nose have no damage. Thank you.



11/18/2014

I don’t know what I would have done without Life Alert. It gave me peace of mind when my dad was by himself. When my dad fell, Life Alert was great. They got him the help he needed, call me and stayed on the phone with him until someone got there. Thank you, Life Alert!



11/18/2014

My mother started having muscle spasms in her arms and legs. I knew something was wrong. She had been dizzy earlier. I pressed the Life Alert button when the spasms started. The local rescue squad was contacted right away. Life Alert stayed on the line until they arrived.



11/18/2014

Dear folks, although I live alone -- I live with the certainty that you guys, Life Alert, are just a push button away. I have had quite a few situations where I needed help and it is truly comforting of your help, assistance and caring. I want to thank you all so very much for your kind help.



11/18/2014

My husband easily falls. Your staff and equipment brought help quickly. Having a Life Alert system in place helps me to continue working and gets him help shortly after the event. Thank you!



11/18/2014

I am 89 years and very handicapped. I fall a lot and the squad has to come and pick me up. I’ve used the [Life Alert] device and sure was pleased with the service. Thanks.



11/18/2014

Life Alert was in constant contact during the emergency and confirmed after they contacted me that I had arrived at the home of my mom and that she was okay and EMTs were present. Your service gives our family a peace of mind. Thank you.



11/18/2014

Life Alert stayed with us and helped a lot to make sure my husband was getting the help we needed, and thankfully the paramedics were here when he fell and they checked his vitals. Thank you all so much!!



11/17/2014

My father fell in his bathroom. His face hit the counter top breaking his nose and smashing his lip. When I flew down from Mass to Florida they gave me clothes he wore that day which were blood soaked. He needed blood transfusions. I believe Life Alert saved him from bleeding to death. I am very grateful for Life Alert and the dedicated people involved.



11/17/2014

My mother fell in the bathroom while home alone. She was able to use her Life Alert necklace to alert Life Alert that she wasn’t able to get up. They stayed on the line with her until my sister and I, and EMS arrived. Life Alert also called me later that day to make sure she was okay.



11/17/2014

My mom fell down going up stairs; I (daughter) was with her at the time she fell. I was so scared so I was the one who pushed her button for help cause my mom wasn’t able at the time of her fall because she passed out, and it was a big help having Life Alert.



11/17/2014

I had a stroke in the back of my head. It was horrible and scared me, but I did not panic because I knew I would get help and fast. My husband died in 2002 and I worried about dying alone then I joined Life Alert and no longer feel alone.



11/17/2014

I was in my yard outside - tripped and fell. I couldn’t get up - thank god I had my Life Alert bracelet on, not knowing if it would work outside - I pushed the button. Life Alert sent an ambulance because I couldn’t get up - I broke my ankle, foot, and 2 toes. Thank you, Life Alert.



11/17/2014

My mother fell in her garage. She couldn’t respond or answer her phone so emergency personnel were quickly dispatched. I was away from my phone, and I had 4 messages from Life Alert an hour later when I got to my phone. I’m very pleased all of the other emergency contacts were called, so other family members got there before me.



11/17/2014

My mom got very sick and had trouble breathing and could not stand up. We had Life Alert for a short time, all we did was press the button and help was here in a good time to help my mom and get her to the emergency room.



11/17/2014

My sister fell on the floor and could not get up. The EMS came and got her. I was so pleased when they stayed on the line and made me feel calm. They were very helpful and even called after the emergency to make sure I was okay.



11/17/2014

I had pain in the back part of my upper thigh so bad I was unable to drive. I am 80 years old, live alone and have no immediate relatives. I called Life Alert and they responded immediately and took me to the emergency room. I later had to undergo surgery.



11/17/2014

I just quickly started feeling “different” just did not feel right – things felt in slow motion - did not change in approx. 1-1 ½ hrs. Didn’t know if it was an impending stroke or heart attack, and became more concerned as time went on. So, I called Life Alert – Life Alert stayed in contact till paramedics arrived.



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