27,443

  Happy Customer Testimonials

  (since 7/3/2008)
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09/22/2014

Fell in the kitchen on my back, couldn’t get up and was in pain. Grandson was out on errands so I pushed the button and got connected to Life Alert. They could not hear me so sent out EMS. My grandson arrived home about 5 minutes before EMS came and got me onto a chair. EMS came and checked me out, stayed home but so happy I have Life Alert because you are ready with a quick response. Excellent service.



09/22/2014

I had fallen and banged my head. As I was out of reach for a telephone, I pushed the button on my necklace. Life Alert staff responded and made my contacts alert. Everyone did their part expeditiously and I received help immediately. Thanks, Life Alert!



09/22/2014

We called Life Alert several times in June 2014, and the response was very quick and kept me informed of everything while I was away visiting my son. Very satisfied with everything. My sister-in-law was staying with my father-in-law (her father) she also came from out of state and was very satisfied with the response and the care.



09/22/2014

Fell in yard - could not get up. Life alert responded very quickly and kept me calm during the fall. 2nd occurrence was a burned pot on the stove that created a smoke cloud in my house. They instructed me as to what to do during this occurrence along with the fire dept. and I appreciate the quick response.



09/22/2014

My aunt was having a hard time breathing so she got up to turn on her oxygen; this was at 4:50 am. When she got up, she fell. It turned out to be she was having a stroke - if it wasn’t for Life Alert I wouldn’t have found her until about 10:00 am in the morning. Thanks!!!



09/22/2014

My husband had severe chest pains, and was gripping the kitchen table – moaning, “Pain is bad.” I hit the Life Alert and instantly a lady’s voice questioned me and asked for names, password, who was with him, and to hold on as she continued talking to reassure us that help was on the way. Within 3-5 minutes the fire dept. arrived, put my husband in the ambulance, and provided him with immediate care until he arrived at the hospital. Our compliments to the Life Alert staff. Thank you for you quick, kind service.



09/22/2014

I would like to thank Life Alert for being there for me and my family when we need them, and they were there with me until emergency got there and let my family know what was going on. I thank you very much, god bless all of you.



09/22/2014

My shower chair leg collapsed while I was using it; I did not fall clear down because I got a hold of the grab bars. I am an amputee so I got my leg back on but could not rise. Pushed my [Life Alert] button- nice lady answered, called emergency squad. Your employee stayed in contact and monitored happenings until emergency arrived - she was very kind and seemed very concerned - that was comforting.



09/22/2014

What a blessing [Life Alert] was when I took that terrible fall. I was all alone and I was in so much pain. My emergency contact arrived when the ambulance did, I recommend this service to everyone I know who lives alone. Never know when you will need help.



09/22/2014

I was using my walker, got light headed, passed out and fell. When I came to I was tangled up with my walker and couldn’t move. I pressed my button and got an immediate response. Life Alert got in touch with the people on my list; the EMTs arrived and save the day - as you did too. A grateful 88 year old!



09/19/2014

My grandfather was unable to get up from a chair. My grandmother called Life Alert and spoke with a representative who called an ambulance. Then all the people on the contact list were notified. The local contacts were able to go to the house to be with/drive to hospital. It was super helpful for those of us who aren’t local to know that they were in good hands and not alone.



09/19/2014

I tripped over my kitchen rug and fell and couldn’t get up. It was supper time and no one was around so I always wear my Life Alert wrist band and just pressed the button, and in no time the ambulance arrived and they took good care of me. May god bless them.



09/19/2014

Paramedics were called out to our aunt’s house. I received a call from Life Alert to inform me that they had dispatched emergency. They kept me informed as they were informed; we were the closet family members to her, and we live 5 hours away. We were able to contact her neighbor and have them check upon her until we got there. Thank you for your service.



09/19/2014

I was putting on my house coat, just as I raised my arm to direct my coat I lost my balance started falling backward. Hit the wall and slid right into my square laundry basket on the floor behind me. I had no one around me in ear shot. I couldn’t move, was not hurt but needed help. I pushed my alarm which saved the day for me. I was sure glad I had Life Alert.



09/19/2014

They [Life Alert] contacted my children quickly and rescue men were here very soon as well as the ambulance. I had fallen and couldn’t get up both times, and they soon got me to the hospital. Would highly recommend Life Alert, thank you!



09/19/2014

Our mother fell in her backyard and broke her hip. For several minutes she yelled for help but none of her neighbors heard her. Then she remembered her Life Alert and pressed the button. Life Alert operator called EMS and notified us kids (all three kids!). We could hear sirens in our neighborhood while Life Alert was on the phone with us, that’s how quickly our mom got help! God bless each person at Life Alert, you probably saved our mother’s life. Thank you.



09/19/2014

I would not be without you!! I tripped and fell on my porch; the area was dark and I was not going back there so I did not take a flashlight. I did have to go back there, however, and I tripped on a box that I could not see. Broke my upper left arm bone and could not get up. Within 10 minutes my local family help was there as well as the emergency vehicle. Thanks much.



09/19/2014

My mother recently came home from a medical rehab center. She was run over by a car in 2008 and can hardly walk. On the same day of having Life Alert hooked up, she took a fall. Life Alert contacted EMS and me. She was not taken to hospital but the help was great to pick her up for me.



09/19/2014

I have COPD, my breathing was getting worse, also had a lot of fluid retained that goes along with this disease. Life Alert sent help right away, and got me to the ER at the hospital. The rescue guys were very nice and made me feel better. I’ve been very happy with Life Alert.



09/19/2014

My mother was having trouble breathing about 4am. She pushed her button and Life Alert called me, my condo is next door to hers. The paramedics came and she was treated for congestive heart failure. She was back home in 3 days and she is doing well.



09/18/2014

My mother was very ill and stuck in the bathroom. If it wasn’t for Life Alert – she would have died there! She was rushed to the hospital and within hours put on life-support. She is now recovering. I’m very grateful for your service. Thank you!



09/18/2014

I had two incidents of carbon monoxide leakage. Life Alert was very thorough in sending help and finding out where the problem was coming from. The furnace the first one and the stove the second one. Saved my life, thank you.



09/18/2014

Life Alert has always been great. I love the way they call the family when an emergency arises and then they also call the family back with the outcome of the emergency. Mom always felt safe when she was wearing her Life Alert pendant because she knows help could only be a push of the button away. It was sorta her security blanket.



09/18/2014

I fell while getting up because I felt faint. I couldn’t understand why I felt so weak and it seem as though I was going to black out. I panicked and pressed my Life Alert pendant. My daughter heard the noise of the Life Alert call, came to my room, and spoke to your operator. Paramedics were called and took me to the hospital where I was examined and later sent home after their assessment.



09/18/2014

I am recovering from a stroke. Recently I had an episode when I became dizzy and thought I would pass out. I pressed the [Life Alert] button and within several minutes the EMS was at the door. I’m very happy with your service.



09/18/2014

Mother, 86, thought she saw a man at her window. She alerted Life Alert – Life Alert notified her son. By the time he got to her house around the corner 3 police cars were there immediately. Everyone was very professional and we appreciate everyone. Life Alert is worth every penny to help my mother be in her home and remain independent and safe.



09/18/2014

Mom had a cerebral hemorrhage while taking a shower and luckily had her Life Alert pendant with her and used it! The paramedics and fire department were here to help her in minutes. You guys are great! Can’t think of enough nice things to say about you and your service.



09/18/2014

I fell trying to get to the door to get my food that community service had brought. I got too fast and fell on the floor. The maintenance man unlocked the door. He was the one that had me mash the [Life Alert] button. The person on the Life Alert end was wonderful! The way they communicated with me and my family was amazing! So professional knowing that they were keeping them informed gave them such peace. Thank you!



09/18/2014

I fainted in the bathroom and hit my head on the corner of the doorway and was bleeding and when I came to, I pushed my [Life Alert] button. I was covered with blood. The fire company came and took me to the hospital. I had to have 5 staples put in my head. If they didn’t come I would have lost a lot of blood!!



09/18/2014

I was having heart problems. I pushed my Life Alert button. Life Alert was very responsive. They contacted my local emergency service and stayed on the line with me until my family members were contacted and the emergency service arrived. They stayed on the line until the emergency service let them know they had everything under control. Excellent service.



09/17/2014

I fell in my kitchen, hitting my head – I couldn’t get up. I alerted Life Alert; the agent told me help was on the way. He called the ambulance and my two contacts, and stayed on the line until help arrived. I couldn’t live on my own without Life Alert.



09/17/2014

At the time we didn’t know it but my mother had a stroke. I am very thankful for Life Alert and the staff. They were very helpful in getting EMS to our home. Staff stayed on the phone until EMS arrived and then made sure EMS didn’t need anything before hanging up. Thank you for all your help.



09/17/2014

I fell and broke my hip. Life Alert was here in about 10 minutes, [EMTs] unlocked my lock box and came in and called for an ambulance to take me to the hospital. I would not be without Life Alert and I recommend it to everyone.



09/17/2014

I was alone, I pushed the button and someone answered right away. They were very nice and kind, they told me help was on the way. I have told my friends and family about Life Alert. Thank you, Life Alert, for your help.



09/17/2014

Suffering from an acute back pain attack while getting into bed, I knew I needed to call for help. My bedside phone was out of commission but I could reach my Life Alert. So I did just that and I believe help was in my bedroom within 5 minutes. I am so grateful that I have Life Alert.



09/17/2014

I was home alone when I fell in the kitchen. I had broken a femur and could not get to a phone. I pushed the alarm button and [Life Alert] answered immediately. You contacted ambulance services, and stayed on the phone with me. Thank you, and believe me when I say I’m a walking advertisement. Thanks.



09/17/2014

Life Alert has helped me many times! The last time (6-6-14) I called was when I fell over the ravine (out back) and had to call someone – Life Alert was the only one I could call on! In the hospital, they found 3 fractures on the occipital floor and sprains here and there. I still have double vision - which should clear up eventually. Thank you very much for the help you’ve given!



09/17/2014

Life Alert technicians stayed on the phone till the paramedics came, very helpful. The paramedics came to my aid quite a few times. They were very courteous and helpful, helped me up and waited to be sure I was alright. I highly recommend Life Alert; I got my sister to join.



09/17/2014

I am a widow and have lived alone for 9 years. I signed up for Life Alert at that time. It is reassuring to know I can call for help which happened recently. The person on the line talked to me as I waited for help to arrive, I gave instructions as to how to access my house. I was pleased that my son was called.



09/17/2014

July 20, 2014 my first experience with Life Alert, I unlocked the front door before I pressed the button. The ambulance was here to put me on the gurney in 5 to 10 minutes. The 2 men asked me where to and I told them to Mercy Hospital Emergency. They were polite and efficient. I was inflamed with a nerve infection.



09/16/2014

My mom was walking from the bath to the bedroom and fell. She was unable to reach a pull chair so she called Life Alert. They called EMS who was very prompt. They got her up and bandaged her arm that was bleeding. She’s decided to use a walker when making those night time trips.



09/16/2014

I had a pain in right leg from hip to knee. Life Alert answered to emergency bracelet and fire department and paramedics appeared. After a preliminary checkup, I was loaded in an ambulance and went to the hospital. The doctor had test done showing problem with sciatica. Got two pain pills, was discharged, and picked up by my caregiver.



09/16/2014

My experience was great. I took a bad fall and pushed the [Life Alert] button and it was wonderful. She kept on the machine talking to me until they came. The fellow and gal that came were so great and they also cleaned up the area where I fell.



09/16/2014

I pressed my [Life Alert] button and right away, someone came on the line. They were very quick and courteous. I couldn’t have asked for better service. Everyone was great. I tell people I wouldn’t want to be without Life Alert.



09/16/2014

Mom, 90 years old, has used Life Alert a few times already this year. Each and every time we experienced the most courteous, helpful and positive support from Life Alert staff. I have already expressed our experience to many of my family, friends and business associates.



09/16/2014

I fell off my chair as I was bending over to pick up an item from the floor. I was unable to pick myself up and had to use my Life Alert. Life Alert is a real life saver. I don’t know how long I would have lain on the floor, since I live alone.



09/16/2014

I was having trouble breathing. Life Alert immediately notified the police and the ambulance service and stayed on the line until everyone was in place. The response time was terrific and I could not ask for better service. Thank you for being so competent and professional.



09/16/2014

During a severe episode of urinary tract infection/bladder infection, my legs gave way and I fell by my bed. After a period of somewhat unconscious struggling and trying to get myself back up, I pushed my Life Alert pendant button. All is very hazy to me. I spent the next 3 days in hospital but I’m thankful for the quick, persistent response by Life Alert personnel who stayed on the line with me (from the master control box in another room of my condo) until I was assured that they had notified all individuals listed and proper action was taken to get me to the ER ASAP.



09/16/2014

I fell in my backyard and due to a back surgery, I could not get up. I was not hurt. It was the first time I used my [Life Alert] pendant. I did not know if it went off, so I used it 3 times before the fire truck with the sirens came up the street. The 3 firemen helped me up and walked me to the house. My 2 sons received phone calls, and I received a phone call from Life Alert too.



09/16/2014

I was putting on my shoes when I slipped and fell down. I could not get up so I used my hands and feet to get me across the living room till I was close enough to be able to talk with the person on my master [Life Alert] unit; I told them I needed help to get up. 2 EMTs came with the ambulance and got me up. I knew I wasn’t hurt but I was thankful for the help I received.



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