35,087

  Happy Customer Testimonials

  (since 7/3/2008)
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05/23/2017

My 91 year old mother had a reaction to a medical procedure done earlier in the day. She became seriously ill late that evening and could not walk to her telephone. She pressed the Life Alert pendant and the dispatcher could not hear her from the other room. The paramedics were called and arrived, then took her to the hospital. [Life Alert] product is a must for anyone who lives alone – young or old.



05/23/2017

I called Life Alert because I was having such pain in my hip. [Life Alert] called my three daughters and an ambulance. I stayed in hospital for six days. I really appreciate the feeling of security and safety that Life Alert gives me.



05/23/2017

During the night, my husband fell in the bathroom. He was bleeding badly. My daughter and I could not get him up. I called Life Alert, [EMTs] were there in no time. There was also a police man there, they got him up and seen the blood was coming from his arm. The [EMT] man bandaged his arm, we were very happy with them, they did a good job.



05/23/2017

My mom was weak and fell on the way to the bathroom at 5:00am. She pushed her [Life Alert] button and the operator called the police at the number instructed and stayed on the phone with my mom when help came. [Life Alert] also called me and other members listed.



05/23/2017

I suffered severe pains in lower tummy. Pressed the [Life Alert] button. Answered shortly. Very courteous. Ambulance arrived within 17 minutes. [EMTs] transported me to the emergency room. Very courteous, helpful, and concerned. [EMTs] did their very best taking my vitals and making sure I was comfortable.



05/23/2017

My burglar alarm sounded at 5:a.m. on a Sunday. I was sound asleep. I immediately pressed my Life Alert pendant. A friendly and soothing man’s voice answered. After I explained the problems, he kept reassuring me that “help is on the way.” [Life Alert] man said, “I will be right here with you” and he was until the police and my son arrived.



05/23/2017

I was kneeling by the bathtub, cleaning it out when I tried to get up for over an hour and forty five minutes. I finally gave up and called Life Alert immediately. The fire department came. I had given my neighbor my house key so they let the firemen in. They lifted me up and checked that I could walk okay. They were very courteous and did a good job. P.S. I’m 86 years old.



05/23/2017

Mom fell, hit her head on an end table. Cut her scalp, bled a lot. She pressed Life Alert and they had ambulance there quickly. She suffered a brain bleed, was hospitalized for ten days and in rehab for a month. Thank you for your quick response.



05/23/2017

I fell and called [Life Alert] – person was very helpful the whole time. [EMTs] staff arrived, got me up and moving then left. I should have not gotten up right away but did and walked a few steps and went down again. A neighbor stopped by and I was on the floor. She went down to see if [EMTs] were still here and got them and they came up – got me settled and stayed longer – walked me around until I told them I was OK. Very satisfied.



05/23/2017

I tripped and fell in my bedroom during the night. What impressed me the most was the fact that the Life Alert dispatcher stayed on the line with me until the emergency responders told him that I was okay. Then, I received a follow-up phone call from Life Alert. Thank you!



05/23/2017

I fell down my porch steps outside. I was unable to get up and nobody was around. I pushed the [Life Alert] button on my alert. I could hear that someone had answered but not that well. I yelled what happened and they kept talking back. They could hear me but I couldn’t hear them. Eventually, paramedics showed up and all is well.



05/23/2017

My husband fell backwards down a flight of seven steps on his back and head, and broke his neck. I pushed my [Life Alert] button and was treated calmly and professionally. Life Alert called the ambulance for me. We are grateful to have this [Life Alert] service. [Life Alert] is a great comfort as we don’t have family close.



05/23/2017

Life Alert staff was very helpful in every way. I would like to thank everyone. [Life Alert] staff was absolutely wonderful. I am handicapped, in a wheelchair, and [Life Alert] staff was very helpful and patient and kind. Thank you.



05/23/2017

I fell and wrenched my leg. I had two surgery wounds at the time. Life Alert called paramedics, told them where the key to my house, and stayed on the line with me until they came. Good job.



05/22/2017

I fell five times in five weeks and each time I used my Life Alert home pendant necklace. Thank God for Life Alert. The second time I fell, I broke my arm. Life Alert gives me peace of mind knowing I can get help! I live alone and it could have been a disaster. So, Life Alert, thank you!



05/22/2017

I had pain in my chest. I called Life Alert and I received help from neighbors and fire department within 30 minutes. I am living only a short distance from fire station. The help I received was courteous. Ambulance carried me to the hospital.



05/22/2017

Grandmother fell while unattended for an hour. She alerted Life Alert, which responded immediately. Life Alert called police and EMTs and they came quickly. She was checked medically and refused to go to the hospital since she was not hurt. Life Alert contacted all on the emergency contact list. We were very pleased with the service.



05/22/2017

It was about a week after we had the [Life Alert] unit installed that my wife had to use her [Life Alert] unit. The person on the Life Alert station was very responsible and did a fine job getting the EMS unit to our apartment. Without Life Alert, we would not have the short time to get help. Thank you.



05/22/2017

My mother somehow pushed her Life Alert button prior to or during her seizure. Life Alert called out to her and she did not respond so they immediately called for an ambulance. [Life Alert] then called her neighbor. Then later called with an update.



05/22/2017

I personally was having trouble breathing and diarrhea was very bad and I ended on my toilet. I could not get up for I was too weak. I pushed my Life Alert, they answered me and got in touch with ambulance and my family. [Life Alert] stayed on the line until [EMTs] came. I went to the hospital with congested heart failure.



05/22/2017

I rolled out of bed and hit my head on my night stand. I pushed my [Life Alert] button and my daughter was called and emergency people came. I went to the hospital for stitches. Everyone was great! Thank you so much.



05/22/2017

I started vomiting and got up to move and my knees gave out. I called Life Alert and got help in about 10 minutes. I was having a bleeding ulcer, had to fly to another city. I was in the hospital and here for 16 days. I am learning how to walk again and improving at home.



05/22/2017

I used Life Alert to call for an ambulance. My mom had low blood sugar. Life Alert has a helpful staff. We have always had a positive experience with the [Life Alert] operators and it really gives me peace of mind to have Life Alert. I have told everyone that it is a good investment and have recommended [Life Alert] to others! Thank you!



05/22/2017

I fainted and couldn’t get up off the floor so I called Life Alert. They were able to dispatch an ambulance. The EMTs were able to get into my home which was locked and got me to the hospital. I am so grateful for [Life Alert’s] help. Thank you.



05/22/2017

Life Alert helped me when I experienced an emergency twice. [Life Alert] sent emergency responders immediately and stayed on the line with me and supplied my medical information to the emergency medical crew. [Life Alert’s] quick response saved my life. Thank you.



05/22/2017

My mother fell and was unable to get up and was too far away to communicate with the [Life Alert] operator. Therefore, the emergency squad was called [by Life Alert] and were able to get into the house per directions and got her up and in a chair. She was not injured from the fall.



05/22/2017

I am very pleased I had Life Alert. The [Life Alert] alarm went off for CO2. My wood burner was letting this off. Fire department came and CO2 was over 100. If the [Life Alert] alarm hadn’t gone off, I might not be here. They opened all windows to let CO2 out, left it open all night. It came down to 7, then the fire department left. What a scare.



05/22/2017

My father fell in the kitchen and could not get up. He pressed his Life Alert button and they called me to notify me that my dad fell. We went to his house and found him on the floor. He did not want an ambulance called right away. Ultimately, [Life Alert] did call 911 and help came. We are so grateful that [Life Alert] takes our considerations first.



05/19/2017

After being very ill for three days, I went to make a pot of coffee and was too weak to stand up straight. So I put my head on the counter to get my balance but my legs gave out and I fell. Within 10 minutes of pressing my [Life Alert] pendant, I had at least six paramedics in my home. I spent 10 days in the hospital.



05/19/2017

I slipped on black ice and had a serious fall on the tarmac and fractured my left wrist. I could not get up. I pressed my [Life Alert] device and Life Alert responded immediately. An ambulance was called and arrived literally within minutes. [Life Alert] alerted my son (emergency contact person) who arrived before the ambulance left the scene for the hospital. [Life Alert] also called my daughter to keep her informed. Both my adult children were grateful and enrolled in Life Alert.



05/19/2017

I had fallen off my wheelchair on my front porch. It was cold and my cellphone wasn’t working due to cell tower problems. I don’t know what I would have done if I didn’t have Life Alert. Luckily, my neighbor was outside so he used my key to open my door since I couldn’t reach my lock on the door. I dragged myself in the house which is where medics picked me up.



05/19/2017

My mother fell outside and pressed her Life Alert button. Since my mother was outside, Life Alert received no response so they dispatched an ambulance. They took my mom to the hospital and alerted me. My mother had a broken femur. Thank you!



05/19/2017

I fell in my condo apartment. I pressed the Life Alert button and it was immediately answered. I told the [Life Alert] person who answered that I fell but the door of my unit was locked so I told him to contact the fire department because they have a key. I was saved. Thank you.



05/19/2017

I live on the 3rd floor. I opened the door to go out and go down stairs and I fell on my right side. I couldn’t get up. I called [Life Alert] and this was the first time I used my Life Alert. [EMTs] were here right away and off to the hospital I went. I had some treatment and came home. I had a cracked rib. Doing a final check-up by the doctor and x-ray a couple of times.



05/19/2017

I fell and needed help. [EMTs] came fast. I had injured my right elbow and ended up in the hospital for a few weeks. I had tests while I was there. I am home now and have a caregiver during the week and family on the weekend. I used my Life Alert to notify my family.



05/19/2017

I fell and I pressed the [Life Alert] button on the machine. Someone was asking me if I was okay. I answered, “No I fell.” [Life Alert] sent someone right away. [Life Alert] called my security guard of my building and called 911. I got helped right away.



05/19/2017

My mom was having pain in her chest and rib cage. She reached out to Life Alert. The response unit (Life Alert) spoke to her and immediately called for an ambulance. [Life Alert] called all parties on their list of emergency contacts. She was taken to the hospital and admitted. During the ambulance arrival, the unit at Life Alert kept us informed of every move. We are so thankful to Life Alert.



05/19/2017

I had pain on the left side of my chest and I feel like a squeeze on my heart and then I felt a tremendous pain on my left side of my head. I called the Life Alert and [EMTs] came right away. [EMTs] helped me and checked everything on me and they took me to the hospital. I am grateful to [Life Alert].



05/19/2017

My mother fell and could not get up. So, we pushed the [Life Alert] button and Life Alert sent help. My mother said everyone was very courteous, nice and helpful. We have no complaints. We would recommend Life Alert to other people.



05/19/2017

My husband’s blood sugar dropped rapidly and while walking slowly behind me, he fell onto the bathroom floor and passed out for a few seconds. I pushed the [Life Alert] bracelet and they were there immediately and got help to arrive quickly. He was admitted overnight but fine—no injury.



05/19/2017

This happened a few years ago. I lost my balance, hit the corner of the stove with the area between my eyebrow and eye. I passed out. Something was rolling down my cheek. It was blood. Blood under my face and in my hair. I pressed my Life Alert button and the emergency took me to the hospital where I had nine stitches put in. If it wasn’t for Life Alert, I would have died from loss of blood as I was alone. Thank you for saving one of my nine lives. I could not and cannot get up from the floor without help.



05/19/2017

I had a bad fall in my kitchen as I was taking something out of my oven. I fell very hard on my tile floor and landed on my left side. The stich broke and the cements were all over the floor. I was grateful that I had my Life Alert on. The police came promptly and got me on my feet and cleaned up the mess. [Life Alert] alerted my children promptly and my son came within minutes and took care of me from there on. I thank [Life Alert] for the prompt attention I received.



05/18/2017

On November 30, 2016, my mother fell while the Life Alert was being installed. Knocked herself out. [Life Alert] worker immediately called for help. Paramedics came instantly. She had bleeding in three places in the brain, causing a stroke. Fast action from Life Alert saved her life. We also used Life Alert two weeks ago when she fell and scraped her arm on the door. I could not lift her up, so I called for paramedics. I feel safer knowing we have [Life Alert].



05/18/2017

I slipped on a plastic bag and fell to the floor in my bathroom. I hit my head on a stool by the sink. I used my Life Alert button to get help. [Life Alert] was kind, pleasant and caring. In a short time, the paramedics came and helped me up off the floor. That was all I needed them to do. Thanks.



05/18/2017

My mother fell outside her home feeding the birds. The Life Alert responders were there in a very short time. I also was contacted and all was well when I arrived. She lives alone and I live 10 miles away. She was not hurt but couldn’t get up. Thank you, Life Alert!



05/18/2017

I fell off the seat of my rotator in my apartment. I landed hard on my seat. It really hurt. I always wear my Life Alert button so I pressed it. The Life Alert operator answered quickly and notified medical help. My neighbor unlocked the door for paramedics and Life Alert stayed on the line comforting me until they came. I only needed help getting up. I am 81 years old.



05/18/2017

During a testing of my pendant call to Life Alert, I suddenly became very weak. The Life Alert person put in an emergency call and the fire department came quickly and checked my blood pressure and heart rate, and prepared to take me to the emergency room.



05/18/2017

I have always felt very safe when [Life Alert] helps me. I am blind so I tell [Life Alert] and they react very well. I couldn’t get up. I recommend Life Alert to everyone, even my sister has one now. [Life Alert] is the greatest.



05/18/2017

My mother, age 103, slipped to the floor, unhurt, but I couldn’t get her up. I called Life Alert and got a response within minutes. The responder got someone here in 10 minutes and the ambulance in 15 minutes. Life Alert stayed on the line until [EMTs] got here.



05/18/2017

I was in the yard, fell, and could not get up. I called Life Alert. A young man and lady came and got me up and rolled me to the house and checked my vitals and made sure I was OK before they left. [Life Alert] was very helpful. [EMTs] told me to use my rolling walker when my legs were feeling weak.



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