42,412

  Happy Customer Testimonials

  (since 7/3/2008)
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02/24/2021

Life Alert Emergency Phone Service is always prompt, professional and dependable. We are so thankful to have chosen Life Alert for our mother.



02/24/2021

Unable to stand up or walk due to hip replacement. All of your staff was extremely courteous and kind!! And your response was extremely amazing. I can’t praise them enough. Thank you.



02/24/2021

When help was needed, the EMTs and fire dept. were there in approximately 5 minutes. Staying on the line was just comfort. I live alone and having another person on line during the ordeal is helping me relax during the time needed.



02/24/2021

You saved my Life, I fell and broke my neck! I am trying to get better, it will take a long time. I want to thank you for being there for me!



02/23/2021

It was a true test of your system. I was at church. She [Mom] pressed the big button in the bathroom. Life Alert contacted everyone on our list, gave the garage code to our paramedics. They came, picked her up, and helped her to her chair, and they had also contacted my neighbor and she was sitting with mom when I got home.



02/23/2021

I was awakened by a cat fight, so I rushed down a dark hall. My face ran into the side of a wall. I woke up on the floor, unable to raise my head. I pushed the button and you answered right away. No one would have checked on me. The ambulance came right away. Spent three days in hospital with a badly sprained neck. Thank God for you.



02/23/2021

Every time we had an emergency, I would call [Life Alert] and they would help us quickly with respect and efficiency. Thank you.



02/23/2021

I have relied on Life Alert since I have taken membership and live alone. They are prompt to respond when I have needed help. Life Alert is a Godsend. They have helped me when I have fallen. People often times forget or don’t want to assist the elderly but Life Alert has always been there for me. Thank you so much and God Bless you!



02/22/2021

I thought I was having a stroke and pressed my button. You responded quickly and the EMT’s also came fast. You called my daughter and when I spoke to her later she was very impressed with how you kept her informed until the hospital. I thank you very much for your quick action.



02/22/2021

I had an asthma attack and I hit my panic button. You all were on time. Emergency was here in less than five minutes. You all talked to one of the emergency people. Again, you all get a ten.



02/22/2021

I became very dizzy and felt I was going to pass out, however, I made it to my bed and gradually became less dizzy. I called Life Alert because I felt unsure. Help was received immediately and felt much better. I then felt I did not need to go to the hospital. Thank you for your help!



02/22/2021

I fell trying to pick up something from the floor. I tell everyone about Life Alert as this was not my first experience. No one living alone should be without Life Alert. They are the best.



02/19/2021

Always was kind and courteous, helped us through so many emergencies, always on top and ready to help. Great experience for our family. Thank you for all you do.



02/19/2021

I was treated very good. They were very kind and I felt safe. I feel very easy in calling them when I need to. Thank you very much.



02/19/2021

I fell in my kitchen and, thank God, [Life Alert] was there for me with a push of the button. Was only by myself for a few minutes before you people had help here. I’m so thankful for [Life Alert].



02/19/2021

My mother fell down a few weeks ago and you all called emergency. By the time I got there, the emergency folks were already at her house. Excellent service!



02/18/2021

Mom fell and scrapped up her arm. Life Alert notified me that they reviewed a call from her personal button. They arrived to check her out, bandaging her arm and transported her to the hospital for further treatment. Thankfully she had no other injuries. They were fast, helpful, and courteous with my mom.



02/18/2021

[Client’s] leg was bleeding and we could not stop it. We decided to call Life Alert and they called the fire department and they assisted us. Life Alert stayed on the line until the paramedics arrived. They also followed up to see if there were any other issues.



02/18/2021

My blood glucose dropped dangerously low. My husband called Life Alert. They were prompt and extremely professional. They waited until they were sure I was out of danger.



02/18/2021

I awoke with shortness of breath and a one-time sharp pain in my chest. My daughter hit my Alert button and Life Alert in turn contacted the EMT’s. Life Alert remained on the phone with my daughter asking if my symptoms had changed and they stayed on the line until help arrived and spoke with the EMT’s on their arrival.



02/17/2021

I did this paper for my husband because he could not do it. But he agree with the answer. Life Alert is very very good. Every time I call them they are always on time. P.S. I give them an A+.



02/17/2021

Mother fell and couldn’t reach her phone to call me to assist her in getting up so she pressed her pendant. I got a phone call and got to her the same time EMS got there, which was quickly. Thank you!!!



02/17/2021

I woke up and thought I saw a man standing by my bed so I thought there was someone in my house. So I pushed my button and two people came, talked to me, checked my house and informed no one was here. They were very kind and helpful.



02/17/2021

My mother fell several times in the last several months. Life Alert helped to get the ambulance, security guards, and local police to help her until my family or I could get to her house.



02/16/2021

I felt myself falling to the floor backwards. I used only my left hand to cover my head to prevent head injury. I fractured a bone in that hand during the fall. Life Alert people were here in just a few moments. They notified my son immediately. They were kind, compassionate, and funny.



02/16/2021

I fell in my bathroom. I didn’t get hurt, just needed some help. The medics and my son were here in 5 minutes. Excellent!



02/16/2021

My stove caught on fire – Life Alert got help here very quickly. She stayed on the phone to see if I was alright and called my children. Thank you, Life Alert.



02/16/2021

I fell down going to the bathroom in the middle of the night and could not get up. I pushed my magic Life Alert button and a kind man answered. He quickly assessed the situation and called 911 who (firemen) arrived shortly. This is the first time in 5 years I have used Life Alert and it is worth every penny. I now sleep much better.



02/15/2021

Anything from falling to low blood sugar, Life Alert always goes above and beyond!



02/15/2021

Great comfort knowing my Life Alert is here and ready to help me any time. My family doesn’t need to worry about me all the time. Life Alert is the best!



02/15/2021

I called Life Alert because my blood pressure was rising and I became quite frightened. Your operator calmed me down and stayed on the line until help arrived. She stayed on the line and spoke to the EMTs. She called my daughter to tell her what was happening. Thank you for having well-trained operators who know what to do.



02/15/2021

My mom, who was vision problems and walks with the aid of a walker, had a bad fall in her house. After a few hours on the floor, when it became evident that she could not get up, she pressed her Life Alert button. They didn’t get a plausible answer from her so they dispatched the EMTs and then called me. After they got her up, the EMTs recommended that she be taken to the ER. She was admitted to the hospital. Numerous tests showed no broken bones and she was released. We owe this good outcome largely to Life Alert.



02/12/2021

On a Wednesday night, my caregiver was at supper followed by bible study. I do not attend night functions. I always place my Life Alert button around my neck. I fell in the kitchen getting ice cream out from the freezer. I pushed the button as I sat on the floor. Both my daughter and EMTs were here within minutes. Quote from ambulance attendant, “Life Alert is the best alarm system available.”



02/12/2021

I have relied on Life Alert since I have taken membership, and live alone. They are prompt to respond when I have needed help. Life Alert is a godsend. They have helped me when I have fallen. People often time forget or don’t want to assist the elderly but Life Alert has always been there for me. Thank you so much and God bless you!



02/12/2021

I was on the phone with Life Alert setting up new equipment when I cut my finger and could not stop the bleeding. The representative contacted EMS and remained on the line to ensure I was okay until the EMS arrived. I’m grateful for the excellent care and service Life Alert provided me during the emergency.



02/12/2021

My dad fell down outside and needed assistance getting up. After repeated attempts to get himself up, he pushed his Life Alert button for help. Assistance came quickly from Life Alert.



02/11/2021

Life Alert has been a life savior for my 83 year old mom. She fell about two months ago several times in a four day period and Life Alert was there quickly every time. The responders were very helpful with my mom. She felt very comfortable when they arrived. I would recommend Life Alert to a friend. Thank you!



02/11/2021

There was actually two times when Life Alert was instrumental in getting help to my [father]. Both times it was a fall, he was on the ground and could not get up. Help arrived within minutes and both myself and my daughter were advised of the incident almost as quickly as the medical team.



02/11/2021

I fell in my apartment and when I got up, I immediately got in touch with Life Alert. Two young people came to my rescue and checked me over. They remained with me until I felt better. They were wonderful! Thanks to my Life Alert.



02/11/2021

I had fallen and hurt my back. Called Life Alert and firemen and ambulance were here a in very few minutes. They hooked me up to an IV and oxygen, and I was at the hospital in just a few minutes. I believe in Life Alert.



02/10/2021

I had been having pain in my arm and shoulder all day - my health care advocate said I should call Life Alert and go to the ER. Fortunately, all turned out well. It was so comforting to have the Life Alert operator stay in touch with me until the ambulance came. You have always been great. I’m so thankful to have Life Alert as I am alone these years.



02/10/2021

I fell from a kitchen stool, hitting my head on the corner of two walls. I was bleeding profusely. I pressed the button which was immediately answered. Paramedics arrived shortly, taking me to the hospital for 12 staples in my head. What impressed me most is that Life Alert kept talking to me until the paramedics arrived.



02/10/2021

I had a nosebleed that would not stop. I called Life Alert and they contacted the fire department. The fire department wanted to take me to the hospital but I refused and told them my son would take me. Life Alert had contacted my son and he was on his way. All worked out nicely. Life Alert did a great job of getting people to me that I needed.



02/10/2021

My mom feels so safe knowing she has Life Alert, she has used it a few times, and they are always fast in service and are very polite and courteous to her and her family. She is 94 years old and we really appreciate this service. It makes her feel safe living by herself. Thanks again.



02/09/2021

I have a balance problem and use a walker to get around. Living alone, I try to keep my household clean. I was trying to do something beyond my capability and fell forward breaking my nose, and cut my head. I pressed my Life Alert on my pendant, and within about a half hour, I had my whole family take me to the ER for x-rays. I’m doing well now, and with the Lord’s help, will stay this way. I appreciate the help from Life Alert.



02/09/2021

Within 10 minutes, the ambulance was at my house and helped me out of the house and onto a stretcher, and got me on oxygen. Then off to the hospital. I would have died of a full blow asthma attack without Life Alert. 10 minutes to get to my house is very quick, because I live in the country.



02/09/2021

I was in my home with severe pain in my leg, which I thought was caused by my psoriatic arthritis. After a few days, I was unable to walk. I spent two days trapped on my couch and afraid to call 911 as I had soiled myself and was afraid to go to the hospital due to Covid. I called Life Alert and the person who answered convinced me to go to the hospital. It saved my life, as I had a huge blood clot in my leg.



02/09/2021

My husband has had two strokes and is battling cancer. He can barely walk. Sometimes, he walks and his legs give out from under him. When he falls, I am unable to pick him up. So Life Alert calls the paramedics and they come and assist him back to his chair. I don’t know what I would do without them. Excellent service.



02/08/2021

My mother’s oxygen level dropped to 70, and she wasn’t responsive and was breathing very shallow. Life Alert was at my house within minutes. They transported her to the hospital by ambulance and while at the ER, they advised me if I had waited another twelve hours, she wouldn’t have been here with us. I am so appreciative!!



02/08/2021

I had fallen and found I had a blocked bowel. The two fellows that took me to the hospital were very knowledgeable, and very polite, and friendly. One fellow I had before. I would recommend Life Alert to others. They were very quick to get to me – and if I need help again I would not hesitate to call them as I am 90 ½ years old. Thank you.



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