41,766

  Happy Customer Testimonials

  (since 7/3/2008)
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07/02/2020

My mother was unresponsive on the morning when Life Alert sent an ambulance to our home. She was taken right to the hospital and spent five days there. My mother always has her Life Alert bracelet on and it gives her that feeling of comfort that she always knows she is safe.



07/02/2020

On Thursday, afternoon or evening, I was standing in the doorway of my bathroom and kitchen, I must have twisted my left ankle, because as I stood there I heard my bones break! What a terrible experience! I got down on the floor, and immediately contacted Life Alert! The man on the line called emergency services and contacted the people on my list of emergency contacts. The emergency came and took me to the [hospital]. They operated on my left ankle. Took nine weeks before I was able to come home. Praise God for Life Alert. Thank you.



07/02/2020

My father [patient] had fallen out of his chair. Life Alert contacted me immediately. Life Alert stayed in contact with him the whole time and did not disconnect until the paramedics arrived. That is the part I love!! Life Alert has given me peace knowing my dad can get immediate help!



07/02/2020

My mother was cooking bacon and had the eye of the stove too high- smoke detector went off- Life Alert called and couldn’t reach her, then in return called us on the list. They continued to call her until they reached her. Everything was fine but a scare. Thank you, Life Alert!



07/01/2020

Mom was having problems breathing at 1:30 in the AM. The Life Alert team called the EMS. They took her to the hospital. Thank you Life Alert, my mother had CHF and pneumonia.



07/01/2020

I fell in my bedroom between a nightstand and my dresser, and could not get up. I was not hurt. The [Life Alert] button helped me get help fast. Thank you.



07/01/2020

I am impressed with the service you offer- you have saved me and husband from stress with your prompt response.



07/01/2020

Mom fell in living room, broke her second hip in six months, was wearing the Life Alert bracelet. Was able to press the button to call Life Alert- they tried to reach me but when I was unavailable, they called medics. Medics arrived within ten minutes, I arrived while they were there. Thank you, Life Alert, for safeguarding mom.



06/30/2020

I was experiencing pain and weakness of my legs plus shortness of breath. I notified Life Alert to summon ambulatory service to emergency. The Life Alert operator provided continual comforting info and expected arrival time of ambulance, which gave me some peace of mind while waiting. Living alone at age 92, I find Life Alert is definitely a valuable service to have.



06/30/2020

The Life Alert staff were all very helpful and courteous. I pressed the emergency button on my pendant and the operator answered immediately. I told her I had fallen and needed help to get up. She said help was on the way and then went over the instructions and stayed on the phone until help arrived. [EMS] helped me up and I told them I was okay and I thanked them for helping me. They told me to be sure to call the Life Alert system if I needed more help.



06/30/2020

[Patient] awakened me in the early morning hour. He could not breathe and was having chest pain. He was so disoriented, he could not activate his Life Alert pendant. I had to activate his pendant. We had an immediate response and the Life Alert person stayed on the line until the paramedics got to him. He was having congestive heart failure. If not for Life Alert, he would have died.



06/30/2020

Mom fell in the hallway and she pushed the [Life Alert] pendant. The fire dept and ambulance came, got her up, and seated her in a chair. They assured her she didn’t need medical care and left. The Life Alert operator was very nice and professional. I’m thankful my mom has Life Alert support.



06/29/2020

I became very ill while in the bathroom. I used the [Life Alert] button that I have on the top of tank of commode and instantly a friendly voice answered and the ambulance was at my residence in a very short time.



06/29/2020

My dad had fallen and couldn’t get up by himself. He press the [Life Alert] button and Life Alert called paramedics, my brother and myself. We met paramedics at his house. Everything went smoothly. He was ok medically, only needed help getting up. Thank you.



06/29/2020

I am very pleased with Life Alert. I think it would be helpful for everyone my age to have it. Thanks so much! I love Life Alert!



06/29/2020

At 87 years, I over did working in the back yard. I made it to the house, but collapsed in the garage through the back door. I knew I was in trouble and pressed the Life Alert. Thank goodness for it! Help arrived shortly. They were wonderful and very efficient. [EMS] transported me to the ER and was hospitalized for two days.



06/26/2020

I fell and couldn’t get up. I pressed my [Life Alert] button and the dispatcher was on the phone in minutes. The emergency help arrived shortly after that. They helped me get up. Nothing was hurt on me, thank God. They checked me out, everything was alright. I recommend Life Alert to anyone. Thank God I have Life Alert.



06/26/2020

I fell and could not rise up. I signaled Life Alert and my “children” who live near were unavailable. Life Alert called our local rescue squad who promptly (within five minutes) arrived just when my children came home and picked me up—all solved without my kids.



06/26/2020

My mother slipped onto the floor when getting off of bed. She was unable to get up so she used her Life Alert necklace. Life Alert did a great job. Fortunately, mom didn’t injure herself and paramedics were able to get her up.



06/26/2020

I fell in my bathroom. My daughter called Life Alert. EMT’s arrived quickly and Life Alert stayed on the line with my daughter throughout the time the EMT’s were there. Life Alert is a very good service to have.



06/25/2020

My blood pressure and pulse rate became very low. Because of the virus, I did not want my husband to take me to the emergency room. We alerted Life Alert who contacted EMS. Life Alert stayed on the phone until EMS arrived and continued on the line until they knew I was well taken care of.



06/25/2020

I woke up with a new pain at about 3 AM. I wondered what I should do when I remembered Life Alert. I thought this is what I’m paying for. I pushed the button on my [Life Alert] necklace. They answered quickly and the operator was kind and caring. She called for the ambulance and they came quickly. It turned out I had my first kidney stone- a large one (9 ml!). The doctor operated and took it out. Everything is fine now. I know Life Alert is well worth what I pay. Thank you.



06/25/2020

I was walking into my home, lost my balance and fell. It was a cold and windy night. I pushed my [Life Alert ] remote and a lady came on and asked what was wrong. I told her and she told me help was on the way. She stayed with me until they came. Very glad to have her with me.



06/25/2020

We had to call Life Alert twice. My husband, who is suffering from late stage lung cancer (from Agent Orange), fell out of his bed one night and out of a recliner another night. He couldn’t get up and I couldn’t lift him. We called Life Alert and they got the medics to us very fast. They lifted [patient] up and got him back in bed.



06/24/2020

I am currently in [town] with my sister, helping to take care of her. I was experiencing severe [high] BP and dizziness. When I almost passed out and my heart rate was up, I pressed my Life Alert button. The paramedics were here in minutes. The Life Alert staff was very helpful to my sister at this crucial time. God bless all of you.



06/24/2020

On 2/24/2020, I had a stroke. The paramedics were at my home within five minutes. A+ to them for their professionalism. Certainly I would recommend Life Alert to anyone. Thank you to all of you for your time and efforts.



06/24/2020

I felt dizzy and fell on the floor in my bedroom and hit my head. I couldn’t get up because I was flat on my back on the floor, but I remembered that I had my Life Alert button which I wear all the time. I pressed the button and heard a voice asking what was wrong and comforting me that they would call for help. They stayed with me until the paramedics arrived. It was just like the commercials. I was so glad I had Life Alert.



06/24/2020

I broke my elbow on a Sunday morning walking with my husband - I tripped over a piece of jutting sidewalk. We were very close to home so I elected to go there- rather than trying to find an emergency number, I told my husband to press the Life Alert button- They were with me the whole time until EMS showed up which was very rapidly at my door.



06/23/2020

After getting a short leg cast, I found myself unable to struggle up the stairs to my second floor apartment. Using my not-home necklace, I signaled Life Alert. Your operator interacted with me both in a professional manner and with kindness. Thank you.



06/23/2020

Prior to this incident, I had developed a cough. I went grocery shopping. After bringing my bags up to my apartment, I noticed my breathing was very labored. I also had chest pain when I breathe in and out. My cough had gotten progressively worse. I needed to make sure it wasn’t pneumonia, or worse, the coronavirus. The dispatch lady was so nice and attentive. She stayed on the line with me until help arrived! Two thumbs up!



06/23/2020

I have had Life Alert for one year. Everyone is so nice and helpful. My family is at ease for me having Life Alert. It is the best thing I have ever done. Thank you very much.



06/23/2020

I fell in the bedroom. But I did not hurt myself. I just couldn’t get up. I’m 93 and don’t have enough strength in my arms to pull myself up. I pushed the [Life Alert] button and right away [EMS] came. They were very kind and checked me over. While I was waiting for them, a lady stayed on the phone. That made me feel better.



06/22/2020

It was Sunday, I woke up and my heart started to beat fast. I got dressed and came downstairs. It was still beating fast. I called my daughter and sister. They came over and both said to take a nitro pill. It slowed down a little, but it didn’t stop. So they called Life Alert and got me help. Thank you so much. Also I want to thank you for the fast response I got.



06/22/2020

Hello: I was having trouble breathing and vein problems in my legs. Living alone, I was afraid, that’s why I hold on to Life Alert. I feel like I have someone taking care of me. I like the Life Alert operator stays with me until the ambulance arrives and get me to the ER at the hospital. Thank you.



06/22/2020

I have COPD, woke up and couldn’t breathe. Pressed the Life Alert button and I had five beautiful firemen in my house almost immediately. I shall be forever grateful. Thank you!!!



06/22/2020

My mom was non-responsive (couldn’t get a BP or pulse) for over forty five minutes. We called Life Alert and they did all the things necessary to get us help. First the fire truck with EMS, then the ambulance. They were all very concerned and attentive to mom’s needs. She came back around before leaving for the hospital. Thank you very much.



06/19/2020

I’d fallen and Life Alert was a great asset in dispatching emergency personnel to my aid. The fire fighters responded swiftly and were able to get me up and seated comfortably. Without Life Alert, I don’t know how long I would have been in need…surely more than eight hours.



06/19/2020

I fell in the bathroom and split my forehead open. Life Alert dispatched help, stayed on the phone with me (very comforting) until help arrived, they spoke with the paramedics giving all necessary information, then they contacted my daughter. They were very comforting and helpful.



06/19/2020

I had been sick, which for me means I got dehydrated and dizzy. Walking across the bedroom carpet I got dizzy and passed out. I fell forward, woke up dizzy, nauseated with a sore left thumb (it was broken) and sore right side (collarbone was broken). I pushed my [Life Alert] pendant and help arrived, assessed, and took me to the hospital.



06/19/2020

Like the TV ads I was on the floor and could not get up, the response from Life Alert was immediate and the paramedics came in less than twenty minutes. I was so, so grateful as I had tried for over an hour to get up from the floor. Thankful as you are always close at hand.



06/18/2020

They called the emergency people and they came quickly because of Life Alert. I was on the floor and couldn’t get up! I had diarrhea and vomiting and passing out all at the same time. I was taken to the hospital and was admitted. I always recommend Life Alert. I really like Life Alert very much.



06/18/2020

I fell on the bedroom floor and was unable to get up. I pushed my Life Alert button and someone responded immediately. Within five minutes, help was on the way and in my house to help me. Thanks to my key drop box outside the house. Thank you so much!!



06/18/2020

Spouse fell and I was not able to help him up. I tried for approx ½ hour to no avail. Fortunately, I was wearing (as usual) my [Life Alert] and was able to notify of our emergency. Life Alert answered immediately and notified our local law enforcement agency and local EMT’s who promptly arrived. Life Alert kept in touch with me until our emergency was solved. So grateful for your life saving service.



06/18/2020

I had fallen by accident and really needed their help to call my daughter. [Life Alert] called her then stayed on the line with me until she and [friend] came to help me up. Am very grateful for [Life Alert]!



06/17/2020

I was shopping at Wal-Mart and developed chest pains. I had had a previous heart attack. I thought it was happening again. I took a couple of nitro and it didn’t seem to help enough so I called Life Alert and they were very helpful. They got me an ambulance and called my son and daughter right away. Life Alert personnel stayed on line with me all the time until help arrived and took me to the hospital. I was tested and released. They said it wasn’t a heart attack but I was glad I had Life Alert.



06/17/2020

I was choking on a piece of bread crust with peanut butter on it. The bread got stuck in my throat. I tried to get it out, realized I couldn’t. I couldn’t speak, pushed my [Life Alert]. The man knew I was choking, said help is on the way. Kept assuring me help was on the way. [EMS] took me to [Hospital]. I was placed on ventilator for three days, in ICU for ten days. Aspiration, my lung was full of water. I feel my Life Alert and quick action saved my life. I’m 84 years old. I think God done some work on this also.



06/17/2020

When my husband has fallen, the Life Alert people have responded immediately and stayed on line until help arrived which was not long in coming either. Very courteous and polite.



06/17/2020

She fell in the bathroom. Life Alert sent paramedics, called her next door neighbor and me (her niece). The paramedics helped her to her feet and checked to make sure there were no injuries. Life Alert called me back to let me know all was well.



06/16/2020

I was getting out of bed at 5 AM and I’m not quite sure what happened. I grabbed the left handle of my walker and missed it and went down on my side. Your gal called the fire department and waited on the line til the medics got in the house and lifted me upright. She made sure I was OK- checked with the medics and then disconnected. Thank you so very, very much.



06/16/2020

I stumbled backward and fell on my back- because I have artificial knees, I can’t roll over to get up. I pushed my Life Alert button and they quickly sent two friends. They were very kind. It was a good response.



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