34,156

  Happy Customer Testimonials

  (since 7/3/2008)
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02/23/2017

Life Alert worked just as promised. My mother fell, was on the floor, couldn’t move. She pressed the button and immediately, [Life Alert] called my mother’s next door neighbor who got assistance to get my mother to the hospital in time.



02/23/2017

Mother fell entering the front door. Tripped over the thresh hold place of the door and fell. Her weight was on her left shoulder with a minor head inquiry. [Life Alert] responded quickly.



02/23/2017

Fell in the shower. Fast response. Two months earlier, I fell out of my wheel chair in the kitchen. Life Alert got rescue and police right away. I am amputated and have Parkinson’s disease. I could not get back in the chair. [Life Alert] called my family.



02/23/2017

My father who is the [Life Alert] member was experiencing chest pains. Life Alert called for help and [EMTs] arrived within minutes. This investment for my father’s health was the best I could have done for him. I am very happy with Life Alert.



02/23/2017

The [Life Alert] staff continued to ask if I was okay and to let me know that the help was on the way. I don’t always hear clearly, and the [Life Alert] staff was not annoyed when I had to ask her to repeat what she said. Thank you!!



02/23/2017

I fell in the garage and could not get up. Life Alert called my two daughters and my neighbor. My daughters were extremely impressed with the Life Alert agent who phoned and with her follow-through.



02/23/2017

I have two arthritis knees. I fell in my bathroom and could not get up. I could not get family or my cellphone so I called Life Alert. I got a quick response and help was called. I was asked if I had any bleeding or broken bones. I would not dare live by myself without Life Alert.



02/23/2017

I was away from home and dad’s sugar went very low. He pushed the Life Alert and they sent the ambulance to take him to the hospital. [Life Alert] then called me and my niece and let us know what was going on and kept us informed.



02/23/2017

I was out and my 80 year old mother slipped off the bed onto the floor. Being a stroke victim, she couldn’t get up and my wife wouldn’t help lift her (she weighs 200+ lbs). They contacted Life Alert to notify EMS and help was there in a few minutes. [EMS] lifted my mom and checked her over, she wasn’t hurt just scared. Good thing!



02/23/2017

My mother-in-law fell and we were notified immediately. [Life Alert] contacted us when emergency crews arrived and even notified us on what hospital she was transported too. This has been our third time working with Life Alert and we would recommend them to anyone. They are courteous and will answer any questions you may have. Thank you, team Life Alert!



02/23/2017

This person woke me up at 2:30 am, pounding at my door to let him in, he said he was my son. Right away I knew I needed help. I was frightened. What would he do if I opened the door? So I reached for my Life Alert button and made my call. I got a very quick response. Thank you.



02/23/2017

I fell in the bathroom and fractured my wrist. Life Alert was kind and kept asking if everything was alright. The ambulance took about 20 minutes to come.



02/23/2017

[Life Alert] came right on the line and stayed with me from start to finish, called all my loved ones who could be reached. I’ve started to give up my Life Alert, but it proves I really need them, so I’m blessed to have it.



02/23/2017

I put something on stove—went outside and forgot about the food. I was in my backyard when Life Alert got the firemen and police came in my yard and took care of the smoke alarms and checked all three floors. While here, they were courteous and knowledgeable—checking every alarms (I have 7). Very satisfied and embarrassed.



02/23/2017

Life Alert is very quick in answering the call from me, which gives me more of a security feeling. Life Alert operators are very courteous when I do, at times, accidentally press the [Life Alert] button. When I do call for an emergency—the [Life Alert] operator stays right with you until medical team gets there!



02/22/2017

An old woman beat on my door after I went to bed. Scared me so I pushed my [Life Alert] button and yelled intruder. [Life Alert] came on the line, six police officers came and made her leave. I am crippled with arthritis, can hardly write. I would not be without [Life Alert]. The last [Life Alert] person said, “Remember, you are never alone.” Jesus told me the same thing so I feel safe. I am 89 years old and live alone.



02/22/2017

I’ve only had to use [Life Alert] services once for a non-emergency situation. My husband fell in the hallway coming out of the bathroom. I pushed my emergency [Life Alert] button and the response people answered promptly and asked what I needed (emergency). I told them I needed assistance, here in no time. Helped my husband. Thank you for Life Alert.



02/22/2017

Fell while trying to get something on the bottom shelf of the refrigerator. I pushed the [Life Alert] button and within five minutes, help arrived. I wear my Life Alert every day and feel safe. I strongly recommend seniors to get Life Alert.



02/22/2017

I was sound asleep, fell out of bed in the middle of the night. This 80 year old women could not get up. I would never take this away. If I could tell [Life Alert], this really makes you feel safe. I have told people how great [Life Alert] is and you won’t feel alone.



02/22/2017

I was alone (my husband was out of town overnight) when I fell. I am unable to get myself up and the only person who lives nearby that I could call wasn’t home. I pressed the Life Alert button (I wear the one on my wrist) and a gentleman came on the line. He was most helpful, called the EMTs and stayed on the line until they arrived. He called back after [EMTs] left to check on me and find out how long my husband would be away.



02/22/2017

There was slip of gas coming from the furnace in our apartment. We did not know. Life Alert cautioned us about the problem. My husband and I are thankful for Life Alert. Thanks for everything.



02/22/2017

Life Alert got EMTs coming to my house. They checked me out. They thought I was dehydrated. I thought I had vertigo. They said they would help me get into the car so my husband could take me to the hospital which we did. I had a stroke and was in hospital rehab for 27 days.



02/22/2017

I was feeling very weak and called Life Alert. They sent an ambulance with paramedics very rapidly. The emergency crew were very courteous and helpful as they drove me to the hospital.



02/22/2017

I fell in my bedroom and dislocated my shoulder. I could not move my arm and could not get up. I used my Life Alert button and she immediately called my emergency contacts and then the ambulance. The first responder arrived and she stayed on the line until he told her he had things under control. She was very professional and did a great job.



02/22/2017

I was in the bathtub when my problem occurred. I was nude and somewhat embarrassed. I’m 81 years old. The men, who appeared to be firemen, were there and gone in no time and tried to keep their eyes averted. Cute as the devil! Many thanks to [Life Alert].



02/22/2017

I was trying to get out of my lift chair into my scooter and I just slid onto the floor. I was not hurt, however, I could not get up. I live alone, so thank God for Life Alert. The men came very quickly and they were so nice to me. This is not the first time I have had to call.



02/22/2017

My wife suffered a TIA and was in stress. The fire department and ambulance arrived within ten minutes after the call and she was in the hospital within 15-20 minutes. We are very pleased with the service that was provided!



02/22/2017

I fell over in my wheelchair. I didn’t fall out of it. I don’t know why I fell, or why my wheel chair didn’t stay upright. I pushed the [Life Alert] button and someone immediately asked me how I was, and I said help was on the way. Someone kept talking to me and reassuring me and listening to me. Then trained people brought an ambulance and tested my vital signs. They found my blood pressure to be high so they took me to the hospital.



02/22/2017

I was entering the house backdoor. My sleeve caught on the door and caused me to fall backwards and hit the back of my head on the concrete patio. I screamed for help before I remembered Life Alert on my neck. They called fire department ambulance and my son at work. Paramedics determined I needed a hospital. The person at Life Alert was comforting, sweet and professional both to me, and my son whom they called.



02/22/2017

I had a very embarrassing situation. I fell in the bathtub and couldn’t get out. Within minutes, after the [Life Alert] call, help was on the way. The [Life Alert] operator stayed on the phone until she knew that I was safe.



02/21/2017

I had taken a medication which affected my high blood pressure. I have been on it for a few years. I tried to take a sweater off over my head. My blood pressure fell suddenly. I landed on my back on the floor. I waited and checked for injuries before calling Life Alert. I have knee replacements. I cannot lean on my knees. Two men helped me up and I recovered nicely. Thank you.



02/21/2017

I fell and couldn’t get up. Pressed my Life Alert pendant and they were quick to respond to get me to the hospital. I didn’t have my phone nearby and felt my life was saved by using my [Life Alert] pendant.



02/21/2017

We are so thankful for Life Alert and its staff. During my father’s life, [Life Alert] staff were prompt to respond to his call. I recommend [Life Alert] to all my friends that have elderly family.



02/21/2017

She became shortness of breath and was home alone so she pressed the [Life Alert] button around her neck to get rescue on the way. Rescue came very quickly and notified family members by phone immediately after rescue arrived.



02/21/2017

Thank God for Life Alert and my children who come to see about me. A big live black and white snake (rat snake) was in my front yard. I called Life Alert and the police came along with two neighbors and killed the snake. That was about three weeks ago. Since then, the city cuts the grass from around three empty houses where people have died.



02/21/2017

My father recently had a seizure. I was home at the time and reacted to our cordless phone first. Wouldn’t work! Cell phone? In my room on the charger. The “magic button” [Life Alert] instant response. Life Alert was there and went into action. We live out in the country. Somehow, [Life Alert] staff gets people here in record time. Off duty EMTs here in under 10 minutes. Fantastic!! Been two weeks he is back home. Don’t know what I’d have done without [Life Alert]. Thank you.



02/21/2017

I fell on my deck and could not get up. I pressed my [Life Alert] alarm button around my neck and the speaker sounded waking up my wife. She responded and told the [Life Alert] operator what was happening. It wasn’t but a few minutes that the EMTs were there to help me.



02/21/2017

In 2015, I took a fall and broke my right hip. I did not have Life Alert then, so we called 911 and the ambulance showed up fairly quick, but then in October, I fell again and broke my left hip. This time, I punched the [Life Alert] alarm I had on my neck and an ambulance was dispatched in record time and the medics took charge in very professional manner and I was rushed to the hospital. I am fortunate that two of my grandchildren are sponsoring Life Alert for me. I recommend it for all elderly people.



02/21/2017

I fell in the shower prior to my caregiving coming. Life Alert could not reach me via phones or the call box. So, they summoned paramedics. I was thankful that [Life Alert] was there when I needed assistance on getting me back on my feet. I would definitely recommend Life Alert to my friends.



02/21/2017

I fell about 5:30 am and could not get up. At my request, Life Alert called my daughter. She said her husband could not get me up. Then Life Alert called EMS who were able to get me up. The Life Alert tech stayed on the line with me through it all—even until EMS left. A very compassionate and professional feel.



02/21/2017

Mom fell and is too frail to get back up so we appreciate the quick response of Life Alert’s staff. Recently we had the smoke alarm go off due to smoke in the oven—no fire but Life Alert stayed on the line until the alarm stopped.



02/21/2017

My mom had been having dizzy spells. But wouldn’t press her Life Alert button. She passed out in the bathroom and hit her head and broke a rib. She was able to use Life Alert and an ambulance was called. She ultimately got a pacemaker! Thank you!



02/21/2017

I fell in my bathroom and a cabinet fell on me, trapping me. Unable to move the cabinet. Used Life Alert and [EMTs] were here within minutes. No injuries. I wear my [Life Alert] all the time and I felt safe. Everyone is quick to respond and courteous.



02/21/2017

I called [Life Alert] for myself because I had a burning hurting feeling in my chest and [Life Alert] called [EMTs] to take me to the hospital. They are always polite and courteous on the phone and it’s a pleasure to know [Life Alert] are there when you need them.



02/21/2017

Fell, I couldn’t get up. Called out to [Life Alert] unit in the living room. Young lady answered—could hear her clearly though. I was in the bedroom. She asked all the right questions and said help was on the way. She stayed with me until help arrived, it went like clock-works, couldn’t have been done better!



02/20/2017

My 82 year old mother had a black-out spell and fell hard on her face and injured her neck. Life Alert notified me immediately and I was able to arrive before the ambulance left to take her to the hospital. With the two night admission and weeks of recovery, she is doing much better. Thank you.



02/20/2017

My mother fell due to taking too many dosages of cough syrup too close together. The [Life Alert] staff on Life Alert talked to me and kept me calm until the EMS got there. Life Alert lets me spend time with my husband because I know one push of the Life Alert button, everything will be taken care of. Life Alert calls me and the EMS every time we have used Life Alert. Everything has turned out good!



02/20/2017

My experience was definitely positive. I fell while preparing dinner and could not get up. Food was cooking on the stove top and I could not get to it to turn it off. Electric range so no flame, not even smoke. The [Life Alert] dispatcher asked me and assured me that help was on the way. The EMTs soon arrived, turned off the stove, and helped me up. All very speedy and efficiently accomplished. No harm done, but supper was a bit well done! I appreciated the encouragement the [Life Alert] dispatcher offered me.



02/20/2017

My mother fell and Life Alert responded immediately. As soon as help was on the way, Life Alert personnel let me know every detail of what was taking place and called back later to make sure everything was ok. My mother had to summon help twice before and each time family members were kept informed until we were able to get to her.



02/20/2017

My shoes tripped me up. I fell in my living room. I could not get up. [EMTs] staff arrived quickly. I threw the plastic shoes in the garbage. My neighbor will be joining Life Alert.



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