32,127

  Happy Customer Testimonials

  (since 7/3/2008)
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06/24/2016

Life Alert emergency response teams are always courteous and polite. Very thorough and professional, helpful, and sincere! God sent as to providing and getting you to the necessary care needed to save lives!



06/24/2016

By being prompt, polite, understanding, patient, and most of all respectful. Response time was excellent and on the mark. Knowledgeable by passing on vital information to the responders was exceptional. I am most grateful for [Life Alert] services.



06/24/2016

[Life Alert] stayed on the phone or communication box until the EMTs were here. [Life Alert] asked if my doors were locked and could the EMTs get in, which helped open a door so they could get in. [Life Alert] assured me they would stay in communication with me until all was with me. Thank you!



06/24/2016

Mom was short of breath and in distress. She pushed her [Life Alert] button and someone responded right away. Then [Life Alert] called us and continued to update us on what was happening.



06/24/2016

[EMTs] arrived within 10 minutes. My daughter was called two times and met me at the hospital. [Life Alert] kept my neighbor on the phone until the ambulance arrived. Everything moved very quickly and efficiently. I have already recommended [Life Alert] to many other seniors! The ambulance personnel were great!!



06/24/2016

Lost my balance February 1st in the back [of the] empty dog kennel and broke my left elbow. Also, pulled my back muscles. Called for my neighbors on both sides but they did not respond. Luckily, I have Life Alert—otherwise, I would have to lay there until my son came home in the afternoon. Thanks!!



06/24/2016

Life Alert was professional and efficient. The notifications to family members were prompt, descriptive and compassionate. I felt that I was in good hands with my emergency. I will and I have recommended [Life Alert] service to family and friends.



06/24/2016

I have had three emergency calls to Life Alert in the last month. Each time the [Life Alert] operator stayed on the line with me until the paramedics arrived and took me to the hospital. Thank you all for helping me stay calm.



06/24/2016

I lost my balance and fell on my back and head. My neighbor who has a key heard my [Life Alert] and came over. Went to the hospital and x-ray and CT scan on my head were done. Got a good OK and got home.



06/23/2016

I was reaching for a blanket on a closet shelf, lost my balance, and fell. My left leg was broken. If it hadn’t been for Life Alert, I would probably still be on that closet floor, dead. I would advise anyone that lives alone to get Life Alert. It saved me.



06/23/2016

I am not sure what happened to me. I have no memory of the accident. If I did not have Life Alert, I don’t think I’d be here. [EMTs] took me to the hospital and stayed with me until I became aware of what was going on. I swear by Life Alert, I tell every person living alone, young and old, they should have it. [Life Alert] saves lives and it’s like you are never alone.



06/23/2016

My mother had severe pain from a sore on her sacrum. Life Alert responded immediately. We are so grateful. She got to the hospital quickly and comfortably and 38 days later, returned home. I was also immediately contacted, 500 miles away and was more than grateful. My mother would not have let me know. I have been with her and helping her to heal.



06/23/2016

When I pressed the Life Alert, two men were there immediately to help me up and get me in a chair to check out my legs to make certain I could walk. [Life Alert] advertising is correct!



06/23/2016

My mom fell down seven stairs in her home. She could not get up and was bleeding everywhere. I am her daughter, I immediately called Life Alert and they calmed me down and was so helpful until the ambulance arrived! Thank God for Life Alert.



06/23/2016

I had just gone to bed (I live alone) and I noticed my left shoulder was aching and also my whole left side ached as far down as my left hip. I decided to summon Life Alert just in case the pain indicted a serious problem. [EMTs] arrived within 10 minutes and helped me into the ambulance. We arrived at the hospital in about 5 minutes. [Life Alert] was gentle and reassuring. Luckily, it turned out to be arthritis. Thank you for your service.



06/23/2016

I lost my balance while standing near the back tub and fell into it. I was not injured but was trapped. I live alone so I hit my [Life Alert] button. The [Life Alert] staff stayed on the line with me until 2 paramedics rescued me. She informed my daughter and later assured them. I had been rescued and was ok.



06/23/2016

I was stricken with a tightening of the chest and severe chest pains. I was perspiring profusely—all indications of a heart attack. I pressed my Life Alert button that I wear around my neck and within minutes the rescue squad from our local fire department was at my home, and attended to me every second until we reached the hospital.



06/23/2016

I was recuperating from an operation (knee) and fell when my slipper caught the edge of a rug. I know I shouldn’t have the rug. I could not get up on my own and called Life Alert. They sent the fire department and those sweet guys got me up.



06/23/2016

I was having severe abdominal pain and needed to get to the emergency room. Life Alert called paramedics and stayed on the line until I was transported to the hospital.



06/22/2016

I am very pleased with the [Life Alert] service and attention I get. [Life Alert] always stays on the line and often instructs me with things to do to relieve the problem, until help arrives.



06/22/2016

Woke up on bathroom floor (must have fainted, don’t remember). I pushed my [Life Alert] button and the fire department came, took vitals before taking me to the hospital. Had five stitches over my left eye and bruises on face.



06/22/2016

I could hardly breathe on a Sunday morning. Decided I needed [Life Alert]. After [Life Alert dispatcher] was reached, it was less than 5 minutes before first responders were here. Ambulance arrived momentarily and I was transported to the hospital emergency room. My daughter was contacted too.



06/22/2016

My husband lost his balance and fell into the bathtub. He pressed the [Life Alert] button on his neck and spoke to Life Alert who promptly alerted the local police who assisted him in getting out of the tub. The monitoring center of Life Alert called at least three times to see if he was A-Okay! Thanks!



06/22/2016

I fell in my bedroom and in less than five minutes, [Life Alert] had called my son, my friend, and the fire department. They were all here at once. I certainly would recommend the Life Alert and I do tell all of my friends.



06/22/2016

My mother had a bad coughing spell and could not catch her breath. Life Alert notified me as well as my nephew and we were able to meet her at the hospital. We are glad to report that she is back home.



06/22/2016

My mother is soon to be 85 and frequently falls. She is unable to get herself up and she is afraid for me to help her. I also have back problems and I can’t lift her. Mom fell and we desperately needed [Life Alert]. It is so great to hear a voice asking us if we needed help. We really appreciate the help we received and thank you greatly.



06/22/2016

My gas detector alarm went off and [Life Alert] told me to vacate my home. Ambulance and fire truck were there within 10 minutes. [EMTs] checked me and my home to make sure everything was safe.



06/22/2016

In the kitchen, I leaned forward with my walker. The whole walker went forward and caught my feet in the wire basket. I could not move. I would have died right there if not for the Life Alert. [EMTs] came in about 10 minutes! I was never so scared in my life.



06/22/2016

The pain in my stomach and a huge hernia was more than I could bear. Usually, I drink a sprite and vomit and the pain will stop. My neighbor brought me a sprite but it did not help. I had to call Life Alert. The ambulance came and took me to the hospital. The Life Alert people were very efficient and kind.



06/21/2016

The phone rang. I had the walker and went to answer it. Only two legs of the walker was on the floor and walker and I went down sideway. Life Alert came right away when I signaled them. One of [EMTs] took hold of one arm and the other man the other arm or shoulder, and I went standing. I had to walk a little. [Life Alert] was very nice and helpful. [EMTs] were fast to get here.



06/21/2016

My mom fell off the bed and landed between the bed and dresser. I heard the thump and called/pressed the button for Life Alert. [Life Alert] was great! Police department and ambulance came.



06/21/2016

I fell down and could not get up. I called Life Alert and was able to get the help I needed. I had blood and bruises on my hand and bruises on my back. I was lifted very carefully and was helped on to my bed. I am thankful to all who came to help me. Thank you very much. God bless.



06/21/2016

Each time [Life Alert] have been called to pick me up from floor. [Life Alert] have been helpful, kind and very knowledgeable while giving help, advice and kindness. I am a 96 year old lady who lives alone, very little help.



06/21/2016

Standing facing my husband, my legs gave way and I fell into him. We both landed on the floor. My husband saw my Life Alert wrist watch and pressed the button. Our rescuers appeared and took me to the hospital. I was finally released to the skilled nursing section of our facility here. Thank you!



06/20/2016

Life Alert people were very good to my mother when she fell. They made her feel safe and did everything to make her comfortable. She was not hurt, just needed someone to help her get up and in her chair. Thanks to everyone, great job!



06/20/2016

I had pain in my left arm and my blood pressure got very high. So it was late at night, and I was alone. I called my CNA and she came over and insisted. I called Life Alert. I went to the hospital, they were all very helpful. They corrected my blood pressure and I was released to come home. My CNA brought me home. All was well.



06/20/2016

My husband has used Life Alert many times. The dispatchers were always so courteous and helpful! I don’t know what I would have done without [Life Alert]! I have had to use [Life Alert] a few days ago. The same, so helpful and courteous! So professional! Thank God for [Life Alert]!



06/20/2016

My mother fell in the kitchen and hit her head on the cabinet rendering her unconscious for several minutes. [Life Alert] notified the EMS and my brother, so I could tend to mom. [Life Alert] were very professional and a God send. [Life Alert] gives me a large amount of comfort to know that help is easily available.



06/20/2016

I have used Life Alert several times and I would not be without it! [Life Alert] was much quicker than the regular way to call emergency. I am so happy that my son and his wife got [Life Alert] for me.



06/20/2016

I have had both knees replaced so if I fall, I need help getting up. I can’t get up by myself! When I fall, I just push my [Life Alert] button and [EMTs] came right on the line and got me help right away. [Life Alert] even stayed with me until they arrived. [Life Alert] was very kind and courteous. I knew I was not alone. Thank you so much!



06/20/2016

Fell backwards, putting ice-cream in the refrigerator freezer and couldn’t get up. Punched my Life Alert button and dispatcher from hospital got information and sent ambulance to my home. [EMTs] got here in minutes. One friend next door came and stayed with me.



06/20/2016

My mom slipped and fell. I pushed the [Life Alert] button and the staff member was on the line within seconds. She assessed the situation, called the ambulance, and stayed with us during the entire time, repeatedly assuring us that the ambulance was on the way.



06/20/2016

My mother fell while going to the restroom. The watch alerted Life Alert and we received an immediate response. Paramedics were called. When on the scene, the [Life Alert] dispatcher was available to give the necessary medical information including medication list as needed. Thankful for the [Life Alert] service.



06/20/2016

My friend had fallen. I tried to help him and I fell. We did not have our cellphones. We had Life Alert that called an ambulance and my daughter. [EMTs] took my friend to the hospital. He had a light heart attack. I think [Life Alert] saved his life. Thank you!



06/17/2016

I was feeling sick like I was going to pass out. I couldn’t get a hold of anyone to take me to emergency room. I was afraid to drive myself the way I felt. So, I pressed the Life Alert button and help was here in 5 to 10 minutes. I was very pleased with the response I got from Life Alert. Thank you very much! I am so glad I have [Life Alert].



06/17/2016

My emergency was due to not feeling well. I am 82 years old and my husband is almost 90. [Life Alert] was very fast when I pressed the [Life Alert] alarm button. Meanwhile, fire department was right there. I feel very safe with Life Alert in my home. I am glad that I decided to have [Life Alert].



06/17/2016

1.) Had fallen in the kitchen and needed an ambulance. Paramedics arrived and I was taken to the hospital. 2.) Smoke from overheated oil on the stove triggered the alarm and Life Alert staff contacted me promptly about the situation.



06/17/2016

I couldn’t breathe and [Life Alert] immediately contacted emergency responders and my family. [Life Alert] stayed on the phone with me and were very calm and professional in handling the situation which made me feel, in turn, that I would be okay.



06/17/2016

My mom rolled out of bed onto her knees and we were unable to lift her up back into bed. She had called Life Alert and their verbal and telephone response was very quick. The paramedics were called and came quickly. They helped her back to bed and assessed her thoroughly offering to take her to the hospital. We did not feel she needed to go there and she declined.



06/17/2016

I was outside and the [Life Alert] answering machine was inside. I pushed [Life Alert], I didn’t talk to anyone but EMS personal. They were great, I was not breathing well. I got to the hospital in 5 minutes. Stayed 14 days - reserved on oxygen at all time in the hospital. Fine now.



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