27,293

  Happy Customer Testimonials

  (since 7/3/2008)
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08/29/2014

I was having sinus problems and my head was a little dizzy. I was bent over to pull my house shoe up on my heel; I lost my balance and started staggering. I hit the floor very hard. I couldn’t get up at all. I thought of my Life Alert necklace. I pressed it and got an answer pronto. She called my son and he was there in 3 minutes, so were the paramedics. I was carried to the hospital and x-rayed; thank goodness I had no broken bones, but a black eye and bruises and a knot over my head. Thank you very much for your help. Everyone, especially those living alone, needs a Life Alert.



08/29/2014

Several weeks ago, I was working on my garage door closing handle. I was only one step high on my step ladder when I lost my balance and fell backwards onto the garage floor. Fortunately I fell onto a paper box and not directly onto the concrete floor; however I couldn’t get up immediately so I pushed the button on my Life Alert neck chain. I did stand up in approximately 5 minutes, however the [EMT] team arrived a few minutes later and put bandages on several bleeding wounds on my arms. I am most thankful for the quick response provided by the Life Alert team and the excellent service they provided.



08/29/2014

I have had a series of falls. One of the most frightening was when I fell in the garage. That cement floor does not give! Fortunately, I was wearing my Life Alert! With a huge hemato forming on my forehead, I needed help. After pressing the button I could hear a staff member talking from the box in the kitchen, but they couldn’t hear me. They sent help anyway. I’d highly recommend [Life Alert].



08/29/2014

My husband fell in the middle of the night, I called Life Alert and they called an ambulance which came in about 5 minutes, and with their help, took my husband to the emergency and everything was ok. Thank you for making the call to the emergency, it made it very easy for me.



08/29/2014

Thank you to Life Alert. The operator acted very quickly and stayed on line until paramedics showed up. The operator called everyone on the list and also called back everyone on the list to inform them that I was in the hospital. A job well done, thank you.



08/29/2014

Fell on my way to get newspaper from the box on the roadside. Pushed [Life Alert] button and heard a response from inside the house but couldn’t get up. I heard sirens soon, help came and lifted me up, put my shoes on and handed me my cane and newspaper. When ambulance arrived I signed papers and walked back into the house. I recommend Life Alert almost daily to someone. I am especially impressed with the smoke alert.



08/29/2014

Our mom fell when we were out of town – the fire department came and helped her get up. Thankfully, she was not hurt. [Life Alert] called us back afterward to let us know she was fine. We were very happy!



08/29/2014

I fell and broke my knee; emergency people were here within a very short time. Life Alert people stayed on the line until I went to the emergency hospital, they also got in touch with my daughter and she was here when I got home. Thank you.



08/29/2014

My mother fell and broke her hip. She was unable to move. Life Alert was there for her until I got to her apartment. They stayed on the line (also called medics for her) until medics arrived. I appreciate how good they are to help us.



08/29/2014

After a medication problem I fell on the floor and blacked out for a short time. When I came out of it I remembered that I wore the Life Alert around my neck. Pushed the button and got a response, the emergency help got into my house. After contacting my relatives, my neighbor also was present. I was bleeding and came to the hospital.



08/28/2014

Mom needed transport to the hospital for a painful hip. Life Alert was on the line until after medics arrived, and gave them her medical history. I couldn’t have asked for better service from Life Alert. Thank you so much. You are giving my mom daily peace of mind.



08/28/2014

My mother had a stroke. I found her and pushed the Life Alert button. The operator was very courteous and stayed with me until after the EMTs left with her to the hospital. The ambulance was there in five minutes. Thank you very much for your help and courtesy.



08/28/2014

I fell and could not get up. Life Alert contacted first aid who came quickly and helped me into my chair and checked my bruised knee. They were compassionate and caring. Life Alert stayed with me till the first aid left. I was now fine and thanked them.



08/28/2014

My mother-in-law fell while walking from the front room to the kitchen. On the floor she couldn’t reach her phone, so she pressed her [Life Alert] necklace and emergency workers were alerted. The quickness and readiness of all emergency personnel was very much appreciated. Thank you.



08/28/2014

The monitor answered in a second and the ambulance was here in minutes. When I got to the hospital my two sons were there. I couldn’t ask for no more. I still thank Life Alert and would recommend it for anyone - living alone or not.



08/28/2014

I fell in my kitchen and broke my left hip. My friend was here and pushed the Life Alert button and the lady sent for the paramedics who came and carried me to the hospital for surgery. On July 9th, I called my daughter because I was not feeling good for two days. My daughter pushed the button and the paramedics were sent to our house with the ambulance and took me to the hospital. The next day, July 10th, a pacemaker was implanted in my left shoulder and I have felt much better since. Thank you for the prompt responses.



08/28/2014

I was having severe pain and passing blood in my urine with clots. Called Life Alert for help, I quickly was online with Life Alert. They called an ambulance and stayed on the line with me till help arrived. I was taken to the hospital and kept for 1 week and Life Alert checked on me until I was better. It was a good feeling knowing there was someone who really cares how I felt. They’re the best.



08/28/2014

While I was running errands, my mother fell. She pressed her button and I was notified immediately and was able to get to her home in a matter of minutes. The Life Alert staff was in contact until the situation was resolved. Very professional and reassuring staff.



08/28/2014

My husband’s breathing labored and he was very weak. I pushed the Life Alert button and within seconds an operator was on the line and stayed on the line until paramedics were ready to transport him to the hospital. Thank god for Life Alert!



08/28/2014

Around 4 a.m., I got out of bed to go to the bathroom and tripped on my bed sheet. I fell on my stomach and was unable to get up since I recently had knee surgery. I was able to turn onto my back so I scooted on my butt to my night table for my pendant. The Life Alert staff responded promptly, contacted local medics and stayed on the line until they answered. I was not injured. I was very satisfied.



08/27/2014

Thank you for calling my cell phone and alerting me about my dad’s ER visit. I didn’t respond to the first message because my phone was out of range (no service). But when I received a signal there were 3 messages [from Life Alert] to call you to confirm I knew. GREAT JOB!



08/27/2014

When I was experiencing a heavy feeling in the chest – I called Life Alert. They responded promptly and the fire department was here within 5 minutes. I was seen by the heart specialist, and surgery for a stint was inserted the next morning.



08/27/2014

My dad fell asleep in his kitchen chair at the table and fell to the floor. He pushed the [Life Alert] button and someone came on and talked to him till paramedics came in about 15 minutes. He lived alone so it was great. They kept him company and also called my brother and me. We are very grateful!



08/27/2014

I fell on my front concrete porch with a metal table and a smoke metal ladder on top of me. My left hip and right shoulder were very painful and I was afraid to move since I was alone in my home. I was able to activate my Life Alert system and help arrived - no long term injuries!!



08/27/2014

I have had to call Life Alert several times for heart emergencies. They were excellent. They stayed on the line with me until help arrived and were very comforting. I heartily recommend them and have done so.



08/27/2014

In March, 2014, I was told I have Cancer, since then I’ve been told I also have a problem with my thyroid. I’m 72 years old and I had chest and back pain, thought I was having a heart attack. I was home alone and thank god Life Alert was there for me. Thank you, god bless you.



08/27/2014

My mother slipped and fell in her kitchen. She had broken her right femur, so was unable to get up. She pressed her Life Alert button and an ambulance was dispatched within minutes. I received a call from Life Alert as did my brother. We arrived at the hospital within 30 minutes of her accident. We feel Life Alert saved her life and we’ve recommended to others who have an elderly parent at home alone.



08/27/2014

I had extremely bad pain in the very top of my stomach and into my back. Life Alert stayed on the phone with me until the paramedics arrived. I was taken to the hospital and diagnosed with a peptic ulcer on top of my stomach. With Life Alert I am never alone.



08/27/2014

My husband fell on our cement patio and I was unable to get him up. Life Alert stayed with me until paramedics arrived and made sure everything was ok. A few weeks after, my husband fell again on the floor in his bathroom, again Life Alert called for help and stayed with me until help arrived and even called after to see how he was doing.



08/27/2014

Possible stroke - I could not form any coherent thoughts or words. My vision was compromised- I could not see I was dizzy and panicky. I pressed my button and the lady understood what was happening. All I could do was cry. The ambulance and fire dept. came and took me to the hospital. I was kept overnight and after many tests was released. I am fine now! All I can say is WOW! I am so glad I have Life Alert.



08/26/2014

Hope never to experience the trauma my mother endured!! She felt very secured about using her pendant - fore she feared for her life. Thank you, Life Alert, all of the first responders were quick to respond, the burglar had an instrument which he used to open the front entry door and could have used it on her. Hearing the [Life Alert] operator scared him enough to run. Thank you so much!



08/26/2014

My mom lives alone. She fell one night on the way to the bathroom. It took her a few minutes to remember her Life Alert necklace. After activating the system, our local EMTs arrived and helped her back into bed. Life Alert spared her a sleepless night on the floor.



08/26/2014

I fell and pushed my pendant because I couldn’t get up. The Life Alert lady made me feel better. Within a few minutes my three children were standing around me. Thank you very much, it made me feel safe having someone to talk to until my family got here. The [EMS] squad got here quickly also.



08/26/2014

My wheelchair wheel collapsed and I fell, no one was home. But I had my Life Alert necklace to use and someone was talking to me on the intercom. In a very short time four men were here to put me on another chair. I was lucky to have [Life Alert]. I would have laid there hours before my daughter came home! These local men are my heroes!



08/26/2014

I fell in the bathroom and landed on my left arm and broke it at the shoulder. It was early morning and no one was expected to come over for 2 days (I live alone). I couldn’t move as the pain was so great, Life Alert saved my life!!



08/26/2014

I had fallen asleep in my recliner and was having a nightmare. I tried to call out and woke up - my speech was slurred and I could not move. After trying to yell out for a short while I awoke fully and was just able to move enough to push my [Life Alert] pendant. When EMTs arrived, I had recovered my speech and mobility. They checked my vital signs - my blood pressure was elevated, but since I was fully recovered they reassured me and advised me to contact my doctor and keep a check on my blood pressure.



08/26/2014

I had a very painful and serious attack on my lower back. No one could even touch me. I pushed the dial on my bracelet and Life Alert responded right away. My family and I want to thank you for the promptness you showed us. Thank you again.



08/26/2014

My mother fell and could not get up. She was not hurt, just upset. [Life Alert] had EMTs at her house in a matter of minutes. They were very nice and calmed her; they have always been very professional and very reassuring to her. Well worth the money!



08/26/2014

I fell in my bedroom in the morning. I couldn’t get up and I was bleeding from a minor wound. Help (fire dept.) arrived within 12 to 15 minutes, they examined me and I was taken to the hospital. Fortunately I was in good shape and released. My care began with the Life Alert response.



08/26/2014

I had a c-scan with IV and dye. It back up under my skin and 3 days later I could not put my shoes on. Feet, ankles and legs all swollen, called the doctor who said if it went up past knees to call and get to the ER. So by 1:00am I called Life Alert, they were so wonderful, talked to me until the ambulance came. Life Alert called my family and talked to ambulance people. I have used Life Alert several times. I am so thankful for Life Alert.



08/25/2014

I was not at home but the oven malfunctioned and smoke filled the house and Life Alert [smoke detector] went off and the fire department was dispatched. Life Alert saved my home and if I had been home it would have saved my life. I am so grateful to have Life Alert.



08/25/2014

I fell between the end of the bed and the dresser. I couldn’t get myself back up. I called Life Alert and they called my daughter, she came right over. Another time I fell between the curb and a pole, called Life Alert and the ambulance came and helped me back to the house. Thanks so much.



08/25/2014

I fell in the bathroom and couldn’t get my feet back under me. The EMTs came and were able to put me back in bed. Paramedics also responded but I wasn’t hurt so they weren’t needed. I am thankful I had the Life Alert button.



08/25/2014

[Life Alert] called the assisted living so that they could care for my mother. They promptly called me, her daughter, and stayed on the line until everyone reached my mother’s apartment. It helped her feel safe and secure until help could arrive.



08/25/2014

Thank you so much for your kind and caring way with me when I called for help. My blood pressure was way high and my heart and chest hurt so bad. [Life Alert] stayed on the phone and reassured me and calmed me. The ambulance came quickly and they took me to the hospital. I’m fine now. Thanks.



08/22/2014

I periodically experience low blood pressure when I get up from a prone position (e.g. lying in bed). This time I fell and severely lacerated my forehead and chin. I knew I couldn’t drive myself to the ER, I pressed my Life Alert button. A wonderful rep answered, called an ambulance and my family. I am very happy with Life Alert!



08/22/2014

I turned my ankle and fell; was unable to get up due to old knee problems. This was the situation feared and the reason why I got “Life Alert”. I do not have a hearing problem but because the TV was close by, I had difficulty hearing the contact person. He was extremely patient in repeating his instructions. It was very reassuring knowing help was on the way.



08/22/2014

My mother fell in the bathroom and could not get up. She hit her [Life Alert] wrist button and [EMS] was there in a matter of minutes. They got her to her feet and she was able to get dressed, get to the couch, re-group herself and was just fine.



08/22/2014

I have no doubt in my mind that Life Alert is there when you need them. The minute I called, everything was done in 10 minutes! The ambulance and the people were very helpful. I recommend Life Alert 100% to everyone!



08/22/2014

I experienced shortness of breath and severe A-Fib. [Life Alert] staff was extremely polite, kind, and helpful. They got medical help to me quickly which probably saved my life. I have been very happy with your services each time.



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