43,069

  Happy Customer Testimonials

  (since 7/3/2008)
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10/15/2021

During breakfast, suddenly felt nervous, sharp chest- pains, broke out in a sweat and weak and shortness of breath. Tried calling my daughter 1 mile away – no answer. Tried closest dear neighbor across the street, she too was working on the phone. I turned to Life Alert – within minutes, several aids and ambulances arrived – assisting, not certain if it was a heart or gall bladder problem. I was taken to the hospital, so relieved knowing my daughter was waiting at the hospital and my friend trailing behind the ambulance. I’m so grateful for Life Alert. I share my experience with all family and friends.



10/15/2021

I found my mom unresponsive. I immediately pushed her Life Alert button and the dispatch was made for an ambulance. The agent was courteous, efficient and calm. I needed her and she came through! Life Alert and God saved my mom’s life! We are forever thankful. She was in respiratory failure and had to be intubated but thank God she is back at home now and doing great!



10/15/2021

My mother became very sick, throwing up, lethargic, and gray in color. I, the daughter, made a judgement call and decided she needed to go to the hospital. I immediately hit the Life Alert button and the operator immediately answered and sprang into action with ambulance on the way and questions needed. The service was fast and very responsive. Thank you.



10/15/2021

We have used Life Alert a few different times. Always positive experiences. The staff answers promptly, dispatches EMT, calls family and then calls back with results. I’m very happy with our service for my parents.



10/14/2021

The Life Alert response was as advertised. I was 30 feet from the house in a piney wood, lying in a bed of pine cones. Life Alerts response was immediate and your rep stayed with me until emergency services arrived. Nice to get something more than I expected in today’s world.



10/14/2021

My mom has heart problems and high blood pressure, and she was very weak. She couldn’t eat due to anemia and low blood sugar. I called Life Alert. The rep who assisted me was very kind and was with me the entire time until the ambulance came and then gave them my mom’s information.



10/14/2021

I thought I may be having a cardiac arrest when I became stiff and collapsed to my knees and couldn’t get up. Life Alert contacted the police department, fire department and ambulance services, all who responded. I was transported to the ER. Your reps have always been very courteous – even when I set the alarm off accidently.



10/14/2021

My dad has Parkinson’s and when he doesn’t feel well or something is wrong medically, he finds it hard to walk. Life Alert is amazing! Touch one button and they take care of calling the appropriate agency and works with the responding professionals to make a trying time so much easier! Thank you!



10/13/2021

When my brother found my mother experiencing confusion and slurred speech, he activated Life Alert. Dispatchers dispatched ambulance, and contacted me, (mom’s other son) to advise of the situation. These two actions were executed flawlessly, professionally, and greatly appreciated.



10/13/2021

You are awesome!!! My mom fell and she pushed her Life Alert. They answered quickly, accessed the situation via a lockbox to my mom and dispatched paramedics. They then called us, the children. The team is professional, courteous, knowledgeable, have great follow up and excellent phone manners. They are a true asset.



10/13/2021

My wife was having kidney failure for several days to the point her muscles were deteriorating to the point she could not even stand up. We called your dispatcher for assistance. She quickly got us an ambulance to come and pick up my wife and transported my wife to the hospital. She was seriously ill and Life Alert was very helpful in getting us the right proper care. Keep up the good work, thanks!



10/13/2021

Operator stayed with me. Said that help was on the way. Thank you to all who help! I wouldn’t live without Life Alert. I was widowed at 59 and I was worried about a fall or medical problems. People don’t realize what they are missing!



10/12/2021

Fell in my living room. Pressed my Life Alert pendant and they spoke to responders during that time. Life Alert notified my family and gave them progress reports. Called all three of my family members and received after care calls. Despite being very anxious and afraid, once I spoke to Life Alert, I was reassured. Everything was great.



10/12/2021

Our mother, age 90, started having pain to her lower abdomen on Sunday Evening. As the night progressed, the pain intensified along with nausea and vomiting. By early morning, the pain was so bad my brother rang the Life Alert necklace. An ambulance arrived within 15 minutes. Mom was rushed to the hospital… Thank you so much for your wonderful service these past years.



10/12/2021

My mother passed out during COVID. Emergency services were notified immediately after she pushed her button. I was notified as well and my info was given to the emergency services so they could communicate with me directly. Also, it seemed the ambulance had info sent to them from Life Alert as well. It made the entire scary process much more manageable.



10/12/2021

This was my first, so I was trying to decide what to do. I did push the button on the Life Alert that hangs around my neck. The ambulance and EMTs were here in a very short time. My episodes were dizziness, numbness, and weakness. I’m very appreciative to Life Alert.



10/11/2021

I have been with Life Alert for several years and have needed them numerous times. Some where I had to be taken in an ambulance to the emergency room and some I had fallen and could not get up. Every time, Life Alert came to my rescue. I owe my life to them.



10/11/2021

My 92 year old father had fallen. Life Alert notified me immediately. It was a horrible fall, but thankfully I was notified by Life Alert and I was able to get to him quickly… Life Alert has helped us on several occasions! I am so thankful for Life Alert!



10/11/2021

Mom had a life-threatening episode. She used her Life Alert pendant and got help right away. The agent stayed with us until help arrived. Mom is 99 so she depends on Life Alert.



10/11/2021

Took evening pill and it lodged in my throat. Called Life Alert to get help. They were with me all the while until help came and they checked on me even the next day. Felt so secure with Life Alert. Person was so calm it made me calm. I will always have Life Alert.



10/08/2021

My mother is extremely pleased with response time and concern from Life Alert. She tells everyone she speaks to about what a great service you provide. It took a lot of convincing to get her to accept your service. Now she says she should have done it sooner.



10/08/2021

I knew I needed to go to the hospital ASAP and I felt I could not drive myself safely or not put another driver at risk. Life Alert reacted immediately to my request for an ambulance and let my family and neighbors know of my emergency, Life Alert reacted professionally, enabling me to receive the urgent care I received. Thank you Life Alert.



10/08/2021

Life Alert has been the most helpful on two occasions. I would highly recommend your service – staff is courteous and very helpful. So glad my children saw fit to do this for me!!



10/08/2021

I stubbed my toe on the floor and fell on my stomach and face. I finally managed to turn over and onto my back. I only got a short [distance] until I could go no further, then I called Life Alert. In no time, ambulance arrived and took me to the hospital. I injured my arm. Everyone you called [in my family] was pleased with your call.



10/07/2021

Upon finding my father in physical distress, it took one press of the button to have emergency vehicles on the way. The [Life Alert] operator stayed on the line until my father was ready to transport. It’s very comforting to know that help is one press away.



10/07/2021

[Client] has an acute clammy skin, weakness and appeared unable to focus with brief unconsciousness i.e. sudden inability to respond and confusion. The Life Alert operator on duty was a GOD send! She was excellent! She assisted keeping me calm due to her professionalism. Money spent for Life Alert is well spent! Many thanks to the person whom assisted me in my time of need.



10/07/2021

Unfortunately, on three separate occasions, I fell and could not get up. Life Alert called the Fire Paramedics and they helped me to my feet and made me feel safe and comfortable. Life Alert personnel were extremely caring and professional at all times. Thank you so much.



10/07/2021

As usual, only your best. Always the most helpful, the most experience, and I’m so thankful for Life Alert!!



10/06/2021

My aunt used Life Alert on several occasions and it saved her life. The staff was calm and professional and always made sure they kept in contact with us until the paramedics arrived. They gave excellent service and I highly recommend them.



10/06/2021

I had almost blacked out, reason unknown. Life Alert was called. They were here very quickly. Very alert and courteous. I would not ask for more accurate care. They were wonderful. Thank you.



10/06/2021

Life Alert tried to contact the first person on the sequence list but couldn’t get an answer. Your operator stayed on the line with me until Emergency EMS folks came to the house. Very professional and thank you!



10/06/2021

I woke up with abdominal pain. It continued to get worse, and I also started vomiting, although I had an empty stomach. I was feeling very ill as the pain became excruciating. I knew something was very wrong. So I pressed my Life Alert pendant. They came pretty quickly and while I was waiting, someone staying on the line with me. They took me to the hospital of my choice for which I was very grateful. I had a large kidney stone, causing a blockage and needed surgery.



10/05/2021

Mom fell and was able to push the button on her pendant. She said she felt a sense of relief when the person answered her. She said she didn’t feel scared anymore. Life Alert was well worth every penny of cost in this one situation. Thank you from the bottom of our heart.



10/05/2021

I fell down in the middle of the night and injured my arm and ribcage and could not upright my body. I pressed my Life Alert button and the rescue department was dispatched to my house. Then I was driven to the hospital for emergency treatment and then discharged to home. Thank you very much.



10/05/2021

I had pains in my chest. I felt faint and it was hard to breath. I pressed the button on my Life Alert system and responders came right away. They took me to the hospital. I thank God for the people from Life Alert and their quick response to my emergency. P.S I know I am in safe hands with Life Alert.



10/05/2021

During our hot weather, I got up about 2 am, dizzy and I fainted flat out on my face, hit my head, nose bleed – black eye, lip cuts, bruised ribs. I pressed my Life Alert button and Life Alert responded immediately and the agent stayed with me until the fire department arrived and an ambulance arrived. My thank yous to Life Alert, the fire department and my medical staff. My hats off to all of you.



10/04/2021

Life Alert has been a Godsend for my mother and our family. She fell recently, pushed her Life Alert button and the process worked flawlessly. EMT’s were dispatched and phone calls were made to her list of contacts all within minutes. Such peace of mind.



10/04/2021

Roommate pushed the button. Life Alert stayed with me the whole time until help came. I do recommend Life Alert to others. Help comes before the police, this can save a lot of lives. When we call for help, they always ask how I am and my roommate. Thank God they are with us.



10/04/2021

Your people are so professional and very fast and efficient. I would recommend [Life Alert] to anyone and everyone, you give me peace of mind, which I desperately needed.



10/04/2021

My mom fell outside while weeding a garden and she pressed her pendant. Life Alert responded immediately but could not hear her. EMS was dispatched immediately. They are very quick to respond and always call back to check on things being ok. Very thorough and courteous people working for Life Alert.



10/01/2021

Like your advertisement, I had fallen and I couldn’t get up. My daughter tried to help me but we, together, still couldn’t do it. She called Life Alert, they were here shortly. I had told them it was not an emergency and I wasn’t hurt. They got me up, good job!



10/01/2021

When my doctor wasn’t in, I pushed my button on my necklace and [Life Alert] sent an ambulance to my house. They assessed my chest pain and took me to the hospital. If Life Alert wasn’t available 24/7, 365 days of the year, I might have died from bleeding out. Life Alert saved me.



10/01/2021

Twice, Life Alert staff had to warn my mother and sister to leave the house due to carbon monoxide detection. The alarm went off and a staffer immediately came on and calmly advised them to leave the house. Fire and rescue were notified and also responded quickly. Life Alert is truly a life saver! Every household should have it!



10/01/2021

My husband fell from the bed. We called Life Alert. They sent help immediately. The help was kind, understanding, and eager to assess my problem. I could not have lifted my husband without their assistance. Upon completing the task, we were assured that they, Life Alert, was readily available to use at any time.



09/30/2021

I had two falls! One while I was fishing. I was walking uphill and fell. I could not get up and called [Life Alert] and within ½ hour, the emergency team was there to help me. Fall two, I was working outside most of the day. I was returning to my house. My legs gave way and I went down. The emergency team were there in minutes. This time I went to the hospital for a checkup.



09/30/2021

I fell getting into the front hall and landed on my left side. I tried to crawl to pick myself up but the titanium in my knees and hip made it too painful. My son was out of state and daughter in law was 45 minutes away so I pressed the Life Alert button. I was asked if I was bleeding or fell on my head, I was ok. The paramedics checked me out and made sure I could walk. I didn’t need to go to the ER. My neighbors came and stayed awhile. I iced, elevated, and took Tylenol and I was ok. Life Alert called after to make sure I was ok.



09/30/2021

On my last visit to the ER, my granddaughter did the Life Alert call. We had a quick response as to other calls done before. I know there are other medical alerts, but I stay with Life Alert for two reasons. 1. I have not had any problems when calling. 2. I don’t like change when things are going ok. Glad to have the program.



09/30/2021

I appreciate when the Life Alert representative had continued to be present on the phone while I am waiting for help from the sheriff department or paramedics. Life Alert representatives spoke with a paramedic while I was with another paramedic getting medical help. Thank you so very much.



09/29/2021

I was pulling vines from a hydrangea bush and I fell straight backwards. I waved to cars passing by but no one would stop. I didn’t think the Life Alert button would work outside so I didn’t push it right away. When I did decide to try it, it wasn’t long until help arrived. I am very grateful for Life Alert.



09/29/2021

Something was burning in the oven and the kitchen while I was in another room, having forgotten that food was cooking. Fire alarm went off. I rushed to the kitchen to stop the alarm since it was affecting my animals. While I was whisking smoke away in the kitchen, I missed the Life Alert call. They contacted the fire department which sent firemen to my door to check on me. Although the situation was not disastrous, I learned how fast and thoroughly Life Alert can react.



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