32,368

  Happy Customer Testimonials

  (since 7/3/2008)
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07/29/2016

I had a TIA (mini-stroke). My left side was weak, my tongue felt like it was swollen and took up my entire mouth, and I had confusion. Life Alert stayed on the phone with me talking softly and giving words of encouragement until EMS arrived.



07/29/2016

I had slid out of my recliner and fell to the floor. Once I am down, I cannot get up due to my pain and arthritis. The [Life Alert] service responded quickly. They were polite and attentive. I feel very comfortable recommending the [Life Alert] service to anyone requiring it.



07/29/2016

Client had fallen during the night. [Life Alert] sent rescue squad to help her in the bed as well as calling her family to notify them.



07/29/2016

My mother had fallen in her home and hit her [Life Alert] button. The Life Alert people came on right away and called paramedics. [Life Alert] spoke with her until they got there. She was not injured. Thank you, Life Alert!!



07/29/2016

I was sleeping about 5:30 AM. I heard a noise outside my bedroom window, I did not know if it was the policeman apprehending a suspect. I mashed the [Life Alert] button on my pendant. The [Life Alert] operator asked from my console what my emergency was and she said the police were on their way.



07/29/2016

I passed out (didn’t fall) in my bedroom. I couldn’t get up. I pushed my [Life Alert] button. Then Life Alert called me. I told them to call my sister who lives close by. The EMTs and my sister arrived before the paramedics got there. I seemed okay so they left. The next day, I was hospitalized with a urinary tract infection.



07/29/2016

My mom was real sick and needed to go to the hospital. I pushed the button on her Life Alert wrist band and Life Alert assisted in her getting transportation to the hospital. [Life Alert] stayed on the line until the help arrived. [Life Alert] hung up when paramedics gave them the OK.



07/29/2016

I have only had my Life Alert for several months. I have not used [Life Alert] for any emergency but they check on me every month. I really appreciate their friendliness and concern. Thank you. I tell people about Life Alert.



07/29/2016

I fell on some concrete steps. I didn’t know how badly I was hurt. I was alone and it was night time. So, I called Life Alert. They answered very quickly. They had an ambulance at my home in just a very few minutes and took me to the hospital.



07/29/2016

My mother was having difficulty breathing and pressed her Life Alert neck piece. She was taken to the emergency room, where she stayed until her vitals were normal and she was breathing easier. My brother was able to meet our mother at the emergency room because of the Life Alert notification. Thank you!



07/28/2016

I have taken three falls and couldn’t get up at all. [Life Alert] crew has been there for me. I appreciate the concern and [Life Alert] makes me feel not so alone. I appreciate [Life Alert’s] time and support. I have no family, but [Life Alert] treats me like family. I know I’ll never be alone. Thanks so much.



07/28/2016

I woke up unable to walk. I was in my bedroom which is three rooms away from my Life Alert unit, but the Life Alert heard my calls for help and sent an ambulance. I had a COPD flare, I was put in ICU for six days. I thank God for Life Alert as this is the 2nd time I’ve had to use them.



07/28/2016

I was on the floor in the basement, couldn’t get up, and pressed the [Life Alert] button. Fast arrival, very caring, got me up, made sure I was okay, and made sure I had everything I needed before [EMTs] left.



07/28/2016

Fell outside my house, pressed Life Alert. They called paramedics and my daughter. [EMTs] arrived at the same time. Without Life Alert, no one would have found me. I would recommend Life Alert to everyone, especially those who live alone!



07/28/2016

I was really feeling sick and [Life Alert] talked to me very politely. [Life Alert] told me the ambulance was on its way and asked me if I was alright. Thank you.



07/28/2016

My mother was cooking cabbage; it went dry and was smoking in bottom of pan. Smoke alarm went off. Life Alert called 911, then called both daughter and son. We were in another town and Life Alert asked how soon I would be at the house. I said about 20 minutes. We arrived there and found everything and my mother was OK. The fire company just left. Life Alert called back to see if all was OK. The Life Alert system worked real well. Thank you for [Life Alert] service.



07/28/2016

I use a walker and I was turning a corner when, for whatever reason, I fell. My walker was by my side, and my legs were out in front of me. I wasn’t able to get up on my knees so I used my Life Alert. Two police men came and helped me get up and go back to bed.



07/28/2016

My mother had fallen in the bathroom and she did not have her [Life Alert] button around her neck. When my brother came home from work and found her, he pressed the Life Alert button and the ambulance got there very quickly. [Life Alert] also notified all the contacts on her chart. We all appreciate [Life Alert]. Thank you.



07/28/2016

Woke up and needed to use the bathroom. I felt very dizzy and my head hurt. I felt I could not make it to the bathroom safely. I used Life Alert. [Life Alert] called my contacts and rescue squad. Rescue came and evaluated me. Very high blood pressure and transported to the hospital. Treated blood pressure and had inner ear problem for balance issue. Life Alert was very helpful in contacts and getting proper help for me.



07/28/2016

I was very pleased with the response. Life Alert to me is a wonderful organization and I would strongly advise anyone to use this service. [Life Alert] responders have always been very concerned and very polite to us. Thank you for [Life Alert’s] wonderful service to our family.



07/27/2016

I fell and could not get in my bed. I laid there for a while thinking I would get up. Finally, I pushed my Life Alert button and they were on right there. [EMTs] helped put me in bed and asked if I needed to go to the hospital. I was fine as I got in the bed. They were so great.



07/27/2016

After falling in the front room, I hit the coffee table with my head. This was very painful. One attendant from Life Alert was notified, they dispatched emergency services. After being checked, I declined hospitalization. He warned me there would be a great amount of pain, and was he ever right.



07/27/2016

My mother was having a hard time breathing and called Life Alert. Within 15 minutes, the paramedics were here and taking her to the hospital. My four experiences at having to use Life Alert has been very successful and courteous. I appreciate [Life Alert] greatly.



07/27/2016

My mother fell and cut her head in two places. She pressed the [Life Alert] button and the EMS service was there within a few minutes. EMS transported her to the hospital. When she fell, she pressed the Life Alert button and the attendant talked with her until EMS arrived. [Life Alert] contacted the persons in her contact for emergency.



07/27/2016

My mother had fallen in her bedroom and was unable to get herself up. She used her Life Alert to get assistance, and EMS was called and dispatched. Life Alert contacted me several times to provide updates until I could reach my mother’s home.



07/27/2016

I am 82 years old. I joined Life Alert a couple of years ago and my only experience was just recently. Life Alert immediately contacted the EMS and they were here in approximately 10 minutes. I had fallen (on the ice-covered ground) and could not gain any foot hold to allow myself to rise. The EMS did a great job. Tested all of my vitals and assisted me into our house. Many thanks.



07/27/2016

Short of breath, pain in chest. The gentlemen that helped me was so nice. [Life Alert] called the ambulance and called my family members that are listed to be called. And [Life Alert] stayed on the phone with me until the ambulance crew arrived. I think that is nice that [Life Alert] does that.



07/27/2016

I suddenly became very weak and couldn’t function. I had congestive heart failure and a very bad urinary tract infection. Every one of my contacts were contacted and the paramedics came.



07/27/2016

I take care of my mother and she is insulin dependent. The words “Life Alert” has been outstanding since we got it. We have used Life Alert 3 or 4 times throughout the years for mom when her sugar was too low or high, or any other medical alert! Thanks is not enough. God is good.



07/27/2016

I woke up with my heart racing. That had never happened before. I was scared! I pushed the Life Alert button and the “voice” of Life Alert was so comforting! The rescue people were here in a few minutes, then the ambulance. I was transported to the hospital. Everyone was so caring! Thank you!



07/26/2016

Smoke alarm went off; dad in the basement with wood burner door open and the upstairs filled with smoke. He heard the [Life Alert] box, but said that he didn’t need anything. Fire department, brother, sister and myself were called. Very calm manner with the [Life Alert] operator, and told me he’d give me updates as he got them, which he did. Very thankful to all!



07/26/2016

I had severe pain and called Life Alert. I first called my niece, who is on my primary contact list. She arrived and we called Life Alert together. The Life Alert gentleman then called the two other contacts on my list. EMS came and transported me to the hospital where I had tests and was released a day later.



07/26/2016

My wife needed very much to be taken to the hospital. We called Life Alert and helped us so quick and stayed on the line until the ambulance came. Thank you so much!



07/26/2016

Furnace blower motor failed causing smoke. Life Alert called family members. Also, directed my mother to safety. Fire department arrived and no fire -- the blower failed, just heavy smoke.



07/26/2016

I almost blacked out while standing again, and three times while lying down. Because of the hour, I decided to call EMS [with Life Alert]. Neighbors and I decided I should go to the hospital for check-up. Doctors decided to implant pacemaker.



07/26/2016

I fell in the bathroom at 3AM and could not get up. I pressed my [Life Alert] button and got an answer shortly. While I waited for the EMTs, the [Life Alert] lady stayed on the line with me. The ambulance was here in a short time. I was very pleased with the service.



07/26/2016

I fell on February 20, 2016 in the kitchen. I pushed my [Life Alert] pendant. Help came right away. Since the lady friend who has my house key was gone, both entry doors were locked. [EMTs] had no trouble gaining entrance. The rescue squad took me to the emergency room. I was admitted and then transferred to a nursing facility for physical therapy.



07/26/2016

Life Alert stayed on the line with me until [EMTs] were able to pick me up. Once we got to the hospital, they stayed with me for a while and made sure I was alright before they left. I want to thank the Life Alert staff for their assistance.



07/26/2016

I was having sharp abdominal pains. Called Life Alert, ambulance arrived, and took me to the nearest hospital. They found no problem. Life Alert called my family and they came to the hospital immediately.



07/26/2016

I felt like I was having a heart attack. It turned out to be angina. I pushed what I call the panic button and [Life Alert] came on and talked to me and the ambulance and paramedics was at the house within 12 minutes and took me to the hospital. Everyone was polite and extremely helpful and I am grateful for the help. Thank you.



07/25/2016

I couldn’t have lived alone here the last three years, since my dear husband passed away, without Life Alert. I have had to call [Life Alert] a few times, [EMTs] arrive at my home in 15 minutes, or less, they came in quietly, they are very neat and well-dressed. [Life Alert] is very polite, very organized, and I feel very secure with [Life Alert]. Thank you for this wonderful service to me!



07/25/2016

Mom’s alarm went off because she was cooking breakfast and she forgot it was on, so the house got smoky. [Life Alert] called me and I went over. Then [Life Alert] called her house to make sure everything was OK. They were very nice. Thanks, Life Alert.



07/25/2016

I choked taking medication and couldn’t breathe. The police were there in a few minutes and gave oxygen. Paramedics arrived shortly. The medics were very impressed and appreciative over the way [Life Alert] stayed in communication and gave them all pertinent information. I chose not to go to the hospital.



07/25/2016

I couldn’t get my breath and a [Life Alert] man stayed on the line until help arrived. He was very nice and patient with me even though I had no breath to answer him. I was so scared, by God stayed with me too.



07/25/2016

I was getting out of the bed and I slid on to the floor. I tried to get up holding to the side of the bed, but I could not. My daughter tried to help me but she could not either. I am ninety-three and Life Alert was there in minutes. [Life Alert] did a great job. Another time, I had gotten sick to my stomach. I called Life Alert. [EMTs] were there in minutes. This time, [EMTs] took me to the hospital.



07/25/2016

During the last emergency, my daughter communicated with Life Alert and was very impressed with the service and professionalism she encountered. I am so satisfied with Life Alert that I have informed many people regarding the wonderful service. I just recently referred Life Alert to many friends and they had it set up last week. It was a relief for them to have this wonderful service.



07/25/2016

Was in the kitchen, passed out, fell on the floor. I tried to get up and couldn’t, so I only had Life Alert for 2 ½ weeks and pushed my [Life Alert] button. In 15 seconds, Life Alert responded and sent an ambulance and firefighters. My pressure was 250/130. [EMTs] offered going to the hospital. Stayed overnight, got home 6 PM the next day.



07/25/2016

I fell when I got out of the car. I pushed my [Life Alert] button. Life Alert came on. I could hear him but he couldn’t hear me. Within 10 minutes, help was here. [EMTs] got me up, got my walker and I walked into the house. No injuries.



07/25/2016

I fell in the doorway of my bathroom. I pressed the [Life Alert] red button and was answered immediately—help was on the way. He called my neighbor to come take care of my dog. I have told everyone how great [Life Alert] was and worth every penny. My family was happy with the service.



07/25/2016

I had pneumonia but didn’t know it. I finally couldn’t breathe. I then pushed my Life Alert. EMTs came and took me to the hospital. I was there for one week. Then transferred to a rehab center, where I stayed one week. I was released in good health.



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