43,835

  Happy Customer Testimonials

  (since 7/3/2008)
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11/25/2022

At 6:30 am, the [Life Alert] response was remarkable! Less than 5 minutes! I’m in an apartment complex, all outside doors locked, and also my apt door AND on the 3rd floor way back from the elevator. They were gracious and kind. Will always remember how they responded to this 91-year-old arthritic. Worth every penny.



11/25/2022

I have had several breaks before I had Life Alert. With Life Alert, I had four falls and had great response back time when I called for help. They were here in a very short time, and they were gently and kind. I would not be without this protection.



11/25/2022

As our dad is getting older, he is falling more and Life Alert Is a god send. Life Alert is always fast and gets the job done. Glad we have it for him. It is nice too, that Life Alert contacts family on the list.



11/25/2022

[She] rolled out of bed, she was in pain and was unable to get up. She pressed her Life Alert that was around her neck. The Life Alert staff was connected and sent help. They arrived in about 5-10 minutes, helping [her] back into bed, checked her vitals and assisted to her needs. [It was discovered] she had fractured her shoulder upon x-rays. This company and the help of the emergency center was a great help and comfort to her.



11/23/2022

My mother thought she was having a heart attack but all checked out ok and she wasn’t transported anywhere. We have always been pleased with Life Alert back when dad was living, we used it many times and now with my mom. We wouldn’t be without it.



11/23/2022

My husband and I have had various emergencies to which Life Alert responded immediately. It is a service which has saved our lives and other injuries as well. We will always have the Life Alert system and always praise the services to others.



11/23/2022

When my husband became ill in the shower, I was able to get him to the bed, but knew I need help for me and him. That’s when I called Life Alert. The dispatcher took over and called for an ambulance and family members for help. They stayed on the line until the medic confirmed they were here. My husband spent 9 days in the hospital and had emergency surgery. All is well. Thank you for being there!!



11/23/2022

[My husband] took a bad fall coming out of the bathroom with his cane. I was in a different room and heard the noise. He was trying to get up, but couldn’t because of his 2 artificial knees. I couldn’t help him. After trying to no avail, he pushed his Life Alert button and we got help. The EMT’s were here right away and because of his heart and blood thinners, etc., took him to the ER. He was checked thoroughly and besides having bad bruising was released. We were so thankful and our children were very impressed with the calls they received.



11/23/2022

The [Life Alert] response was amazing. My caregiver and friend were notified and kept them informed what was being done. This was amazing! Everyone knew what they were doing. All were so very nice and had a sense of humor. Thank all of you!



11/23/2022

I was experiencing chest pain and the Life Alert stayed on the phone with me until the paramedics arrived, always asking how I was doing, gave EMS information on my medical records until the EMS no longer needed anything. They were wonderful.



11/23/2022

[Life Alert] was great. My mom fell off the bed and the operator called 911 for her and also stayed on the line with her and also notified me ASAP. It was just a wonderful service and also very caring. Thank you.



11/23/2022

Life Alert has been a life saver for me several times.



11/22/2022

I’ve had four passing out spells. The first 2, my wife was alive. The last 2, I used Life Alert. The ambulance was here very quickly. Life Alert was the best investment I’ve ever had.



11/22/2022

They were with my call on the spot and stayed with me until EMS got to my home. I would not take anything for my Life Alert. Thank you so very much.



11/22/2022

Mom fell at home, pressed her Life Alert and yelled for help. Life Alert phone called my daughter and rescue who transported mom to the hospital. Life Alert kept in contact with my daughter during the entire time. Thank you Life Alert!!



11/22/2022

There have been multiple times where my mom and dad have called for help due to my father’s illness. Life Alert has been able to notify my daughters who live away from their home and they have been able to come and assist with my [father’s] needs.



11/18/2022

[He] fell in the morning and broke his hip. He was alone at the time in his home. Life Alert was very helpful and stayed with him the whole time until we could get there and the EMT’s. Thanks so much. You are a lifesaver.



11/18/2022

I cut my foot. Due to blood thinner, it wouldn’t stop bleeding. The med did their best to stop the bleeding but had to take me to the hospital. Thank you. Life Alert made it possible to stay in my home.



11/18/2022

I was half asleep and rolled off my bed onto the floor, unable to get myself up no matter how I tried, so I signaled Life Alert. (I live alone, you see). I felt the Lord had sent me two angels when two strong men came and pulled me up!



11/18/2022

My almost 92-year-old husband fell in the bedroom about midnight and couldn’t pull himself up. Thankfully, he was not hurt but there was no way we could get him up off the floor. When I called Life Alert, the nicest man on the monitor kept me advised as to the arrival of the medics and called my daughters as well. Help arrived in minutes and all was well. I am so thankful for Life Alert! Nicest people ever!



11/18/2022

I fell in my backyard about 8 pm. My water sprinklers came on and I was hit from three sides, very cold! The paramedics were here within 10 minutes, I cut my knees and it was really bleeding. I am on blood thinners so that is always a big problem. They got me to the hospital ER and they took very good care of me with 15 stitches. If I had not had Life Alert, I would have laid out there all night long. I feel so good having something I can really depend on, thank you!



11/18/2022

I lost my balance and fell backwards and could not get up. I would like to add that you don’t have to be elderly to need this service. [Life Alert] is a great blessing to me. It gives me peace of mind. My son lives with me and the one time he tried to get me up, he hurt his back. This service knows exactly how to do it.



11/18/2022

I was experiencing stomach pain and continuous vomiting for too many days from food poisoning. I wanted to make sure that I was going to be alright, so I called Life Alert and they sent the fire department out. They checked my vitals and determined I would be fine. Thank you Life Alert



11/18/2022

I was on the floor cleaning and found that I could not get up. After an hour trying, I pressed Life Alert. Within 5 minutes, 3 wonderful firemen were here. They thoroughly checked me out. They were wonderful.



11/17/2022

I need Life Alert. I tell everyone you are no longer alone if you have Life Alert. God Bless you all. I have lost my equilibrium, can not get up. Use a walker and live alone. You have saved me many times.



11/17/2022

My sister and I both have this service and when we fell and could not get up and we had immediate help. If we didn’t have this service, we would have to stay on the floor by ourselves for a long time, until someone checked on us. One fall paid for their service for us because with a push on a button, we get help.



11/17/2022

I fell and could not get up. I pressed the Life Alert button and was instantly communicated with until help arrived. Everyone was prompt and courteous and got me on my feet immediately and stayed until sure I was ok.



11/17/2022

I fell in my kitchen and Life Alert was here in 10 minutes. I was taken to the hospital for observation. Very kind and professional. This is a wonderful organization and I highly recommend to everyone!



11/15/2022

Used [Life Alert] several times. I wear the pendant even in the shower. I have had Life Alert for many years. They stay on the line until help comes. You never feel alone.



11/15/2022

Life Alert responded to an alarm from my pendant when I was not able to hear the Life Alert response. Consequently, Life Alert sent emergency responders to my home to determine my situation and medical needs. They were timely and great!



11/15/2022

I fainted, I don’t know what time, mid afternoon I think. When I woke up, I didn’t know where I was. I was in my lower bathroom, but I couldn’t get up. I tried. I figured I would die before anyone looked for me. Then I remembered I had a chain around my neck and it worked. Pushed the button. They had a hard time hearing me but my family and Life Alert got there about the same time. All worked out. They were very good.



11/15/2022

I was suffering with severe pain and swelling throughout my lower abdomen. I summoned help through Life Alert. Within minutes, I was taken to the hospital. After five days of treatment, I was back to normal. Many thanks to Life Alert for their response to my call for help.



11/14/2022

Life Alert operator was quick to respond, reassuring and kept moment-by-moment vocal communications until medical assistance arrived. Thereafter, the operator spoke with EMTs to ensure that treatment and transfer were underway. In a word: professional-ism.



11/14/2022

I had fallen while getting dressed and could not stand up. So I called Life Alert with my special button. Thank you for this service which I have had for many, many years, this was the 1st time I needed this help!



11/14/2022

I fell and needed help getting up from the floor. My family was glad to hear from Life Alert and was glad to hear I didn’t go to the hospital and I was safe! I was satisfied the way everything was handled. Thank you.



11/14/2022

I tripped into the patio – hitting both knees, my head and elbow – I used my [Life Alert] at once. 5 minutes, EMS was here! They took me to the ER, who were waiting for me. This is great, the way they get things done. I spent 4 days in the hospital, 23 days in therapy, doing great now… Thanks for the good service!



11/12/2022

Life Alert is an amazing device to have around. Just recently, I had an emergency that I had to use it. I couldn’t breathe. I used the home base and it contacted ambulance for me. In no time, they were there to help me. I would recommend Life Alert to anybody and I have. I’m a very happy customer.



11/12/2022

I woke up at four thirty in the morning and felt that something just wasn’t right. My phone was across the room and I could not reach it. My Life Alert machine was in the kitchen – my pendant was around my neck. So I pressed on my pendant. The fire department came in a few minutes. Took me to the hospital. Thank you Life Alert.



11/12/2022

I was trying to retrieve my rollator out of the trunk of my car and accidentally slipped and fell. A few of my neighbors, saw me fall and came to my rescue. I had them call Life Alert and they responded immediately. Thank God I had this service. It really is worth it. I wouldn’t be without it.



11/12/2022

Foot caught on chair leg and I fell backward, hitting head on concrete floor. Gradually was able to get in a crawling position to get to my Life Alert box. From that connection, I felt totally confident that I was safe and help was on the way. EMS was at my door in a few seconds, it seems, and I am very grateful to rely on Life Alert!



11/11/2022

Life Alert picked me up. I had fallen and unable to get up. I called Life Alert, they pick me up and took me to the hospital ER where I had a CT scan of my head and back. Each time I have used Life Alert, I was treated like someone special.



11/11/2022

My mother fell and hit her head on the floor. We pressed the [Life Alert] button and the attendant called an ambulance, stayed on the line until paramedics arrived, periodically checking in. Once the paramedics arrived, the attendant updated the paramedic on all medications, etc. It was very helpful and the attendant was thoughtful and helpful.



11/11/2022

Grandma feels more secure in case she falls. Paramedics, fire department, also make her feel more secure. If I’m not with grandma, I and my auntie feel secure about her Life Alert. Thank you so much Life Alert.



11/11/2022

I was trying to sweep the floor; pushed the broom too far and lost my balance and fell. Had nothing to hold on to. Called Life Alert, they responded right away. They were careful in picking me up from the floor. I am very grateful to you.



11/10/2022

I fell out of the bathtub backwards and couldn’t get up off the floor. I was able to push the [Life Alert] button on the bathroom wall. Female respondent got me in a robe and then carried me downstairs to the emergency vehicle and on to the hospital. This was a very scary situation but I was not hurt in any way. Thank you for your quick response and the helpfulness of your staff.



11/10/2022

Life Alert was very prompt on getting EMS to come out to the house. They called to let me know what is going on. Life Alert is peace of mind!



11/10/2022

Thank you, everyone involved with Life Alert was so nice. I felt bad for pressing the button – I was fine when they got there, or so I thought I was. They were still very nice and checked everything over to make sure all was okay. I appreciate your service and thank you again.



11/10/2022

My dad had fallen in his garden. He pushed his Life Alert button. Life Alert contacted me, his daughter, and I was able to get him up almost immediately. The staff member was very friendly and helpful. Called back 30 minutes later to make sure daddy was ok. And called the next day to check on him. Very happy with the service we are receiving.



11/09/2022

While scooting my full laundry basket across the kitchen floor, my weak leg gave out and down I went. Fortunately, I was wearing my Life Alert necklace. In 15 minutes, a crew of four smiling young people arrived and promptly got me on my feet. They were so capable and caring. Thanks!



11/09/2022

I felt like I would faint when I tried to get off the toilet. I sat for 5 to 10 minutes and knew I could never get up without help. I pressed the [Life Alert] button and they answered and quickly contacted the medics. They arrived 10-15 minutes later. The hospital discovered 3 ulcers and I need a blood transfusion.



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