42,852

  Happy Customer Testimonials

  (since 7/3/2008)
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07/30/2021

I had just gotten up from my bed and suddenly found myself sitting on the floor! When I fall I cannot get up by myself (have been through 3 sessions of physical therapy to no avail), so I pushed the button on my Life Alert device and within minutes 2 EMTs were here to assist me. They helped me up and found no injuries. Many thanks to Life Alert and the Fire Dept!



07/30/2021

I fell in the bathroom and could not get up. I was lucky and only broke 5 ribs. I did not break anything else which was very lucky. EMS came and took me to our local hospital as soon as I pushed my Life Alert button. I was very happy with my service. I will recommend Life Alert to anyone who might need it.



07/30/2021

I fell because I was a little dizzy. I pressed the [Life Alert] button and then handled getting me some help. I have fallen several times and one thing I am glad that I have Life Alert.



07/30/2021

Life Alert staff handled calling emergency response teams and giving them information. It made a stressful situation much easier to handle.



07/29/2021

My grandmother was not feeling well at all. I tried to convince her to go to the emergency room. She insisted she was fine. I decided to check her Life Alert device to ensure it was working since she lives alone. While checking it the representative was able to convince her to go. Thank God we went because she was kept for a few days due to heart issues and palpitations.



07/29/2021

I had lost balance and fell. I called Life Alert and they were able to have the EMTs from town come over to help me up. I am always with Life Alert around my neck. Thank you.



07/29/2021

I fell in my driveway and couldn’t move from pain. After I got my wits about me, I thought about my Life Alert pendant. I didn’t know if it worked because I was outside of my house. I pressed it anyways and very shortly, ambulance came and took me to the hospital. I had broken my hip and fractured my leg and hand. I am 86 years old and so grateful for your service – priceless. I tell everyone they need Life Alert!! Thank you!!



07/29/2021

Whenever I had to call for an emergency, the [Life Alert] representative was very helpful and contacted the personnel to come to my house to solve my problem. She stayed on line until help arrived. Would be lost without this service. Would recommend it to all my friends. I wear it 24/7.



07/28/2021

Door locked behind me when I went out to feed cats on back porch. Did not have phone with me. Went to retrieve the key from under the air conditioner, lost my balance and sat down and was trapped between air conditioned and house and could not get up. Initially did not try Life Alert because I was outside and the unit was on the other side of the house. Tried it later and it worked. Two wonderful EMTs showed up because you were unable to reach my daughter, who was out of town! I am so very thankful for Life Alert.



07/28/2021

I had a severe nosebleed while picking up a newspaper in my driveway. I pressed my [Life Alert] pendant unit and when I arrived back into my home I was told by the main unit that help was on the way. Four firemen arrived shortly and they were able to get the bleeding under control. Thank you Life Alert!!



07/28/2021

Lost 3 pints of blood due to an open blister on my ankle. Paramedics were summoned and at my home in 15 minutes. I was taken to the hospital where I received CPR because I stopped breathing for 5 minutes but was revived. The [Life Alert] button saved my life.



07/28/2021

We called Life Alert 4 times. My husband fell. He was not injured but could not get up. The response was quick. I also appreciate the staff at Life Alert. They were very helpful. I would definitely recommend them.



07/27/2021

I passed out in the garage and neighbor pressed my bracelet but we thought it wouldn’t work as I was not near the base port and my door was closed. Her husband then called 911. The call to Life Alert WORKED and were there administering to me before the 911 call came. My daughter and son were both contacted and an operator continued giving them info. Funny thing was I was going to give it just a trial test. Little did I know I would be using it. Thank you so much for your quick response.



07/27/2021

Husband fell in bathroom, hit his head on shower door. Life Alert came fast. I can’t say enough for Life Alert, the best.



07/27/2021

I fell in my kitchen. I pushed the Life Alert button around my neck and an operator talked to me right away. My neighbor was called and my cousins were called. As soon as my neighbor opened the door the EMT workers were right behind him. They helped me up and made sure I didn’t need to go to the hospital. Excellent time for all the help!! A positive experience.



07/27/2021

I had fallen in my kitchen. Fortunately, I was not injured at all. Just needed help off the floor. [Life Alert] Agent comforted and reassured me while I waited for EMS to arrive. I am also able to stay alone at night thanks to Life Alert. The system gives me great peace of mind.



07/26/2021

I have low blood sugar and passed out. I pushed my Life Alert button 3 times because I knew I was about to pass out. The paramedics came and gave me a shot. I was still unconscious when they got here. The paramedics said Life Alert saved my life. I thank you Life Alert for saving my life.



07/26/2021

My husband had a reaction to the 2nd moderna Covid shot. Next day we went to 2 appointments and he fell 3 times, separate incidents came home and my daughter called for help to make sure he wasn’t injured and Life Alert came very promptly and took him to the hospital for checkup. Thanks to God you have very caring and patient workers. God bless them. Thank You!



07/26/2021

I’ve used Life Alert several times for various health issues and I was truly happy that my son had ordered this for me. It comforts me to have it.



07/26/2021

I was having some pains in my chest and I did have a heart attack in 2018 and have a stint and a valve put in. The ambulance came right away and got me to the hospital as fast as they could. Thank God I didn’t have a heart attack. They said I had an angina. I came home and felt better. I go to many heart doctors often to be checked all the time. Thanks for Life Alert. I wouldn’t be without it.



07/23/2021

[Life Alert] was the best thing we did for my dad. Peace of mind for sure. Service was great. Everyone I talked to was very nice and accommodating. I love that I got a call when my dad fell. I knew my dad was in good hands. Ambulance was there quick and took care of him. I’ll recommend to anyone I encounter who needs help. Awesome!!



07/23/2021

I had fallen and could not get up. Life Alert called for an ambulance, my family, and talked with me until help got to me. This service is great and I am so thankful for it.



07/23/2021

During my emergency, Life Alert responded within 5 minutes. My life has been saved so many times. I have experienced falls without anybody with me in the house. I highly recommend Life Alert.



07/23/2021

I fell in my living room. I could not get up by myself so I hit my button on my [Life Alert] pendant. They only had to get me up off the floor. I am so thankful for Life Alert!!!



07/22/2021

Every time I pushed the Life Alert necklace, they were on monitor, saying the ambulance was on the way and they had contacted my daughter, they stayed on the phone with me until the ambulance arrived. I would highly recommend Life Alert, for elderly people and those who live alone with health problems. It is a Life Saver, it has saved me many times.



07/22/2021

I got real dizzy and couldn’t walk. Life Alert sent me a policeman to stay with me until the ambulance got here. I was transported to the hospital where I was hospitalized for 3 days. Everyone was very courteous and helpful.



07/22/2021

I thought I was having another heart attack and the Life Alert technician, with lightning speed, [dispatched EMT’s who] attached me to an electrocardiogram. Luckily, it turned out it was not another heart attack, but Life Alert was swift and the people were very nice and reassuring.



07/22/2021

Life Alert was amazing, very alert to my mother’s needs. The young man (dispatcher) stayed on the machine until the paramedics came; gave them all the information they needed to know. Very grateful for him. So sorry I don’t remember his name, but I thank God for all of you. Would highly recommend Life Alert to others. Again thank you. God bless you all!!!



07/21/2021

It’s really great to know you have a way to get a hold of urgent care right there hanging on you. It surely cuts down on stress you don’t want. Having this Life Alert lets me realize I never need to worry about finding a phone and that the connections will be fast with professionals who care.



07/21/2021

My mother lives alone and after I’d said goodnight and left for the evening, she fell and broke her hip. If she didn’t have a Life Alert, she’d have been unable to call the emergency squad and would have spent a painful evening on the kitchen floor. Instead, the squad came to administer help and take her to the ER.



07/21/2021

I am 88 year old retired nurse and live alone. I feel blessed to have Life Alert. They were very professional, caring, and helpful to me. Mahalo nui loa!



07/21/2021

Mom fell after catching her walker on a blanket. She hit her head but was awake and alert. She was unable to reach her Life Alert, and my brother who lives with her could not get to the button either. They could hear the operator talking even though they hadn’t been able to push the button! The ambulance was called, arrived and discovered she had a laceration on top of head. They took her to the ER for stitches. Thank you!!



07/20/2021

Wife fell in the bathroom and I alerted Life Alert. They verified our information (name and address). They alerted the emergency squad and kept us abreast of their arrival time. Even after the EMTs arrival, Life Alert was still on the phone with me. Very professional, thank you.



07/20/2021

My dad was sick and could not get up off of the toilet. He was able to push the [Life Alert] bathroom button with his toe. It let everyone know he needed help.



07/20/2021

Life Alert called for an ambulance when they were alerted by my mom because she was in distress. She was taken to the hospital and had gallstones removed.



07/20/2021

My husband passed out and fell on the floor. I am disabled and could not help. I contacted Life Alert and they immediately sent emergency responders to our home. They were very reassuring and professional. This happened on two consecutive days… the response both times was tremendous.



07/19/2021

Every time (4) I have called Life Alert, I was helped speedily. The voice “keeping in touch” while waiting for ambulances is a tremendous help, certainly much better than silence or music. Great people whom I trust implicitly.



07/19/2021

I was very dizzy, every time I stood up I felt like I was going to fall back down. I called Life Alert and was very pleased with the way they responded. The lady I spoke to stayed on the ball until the ambulance was here to take me to the hospital.



07/19/2021

I fell next to my bed and could not get up by myself. I activated my wrist band sensor and LLife Alert responded immediately and sent paramedics to help. They came and took me to the hospital for tests and x-rays.



07/19/2021

I have had several emergencies since I got Life Alert. I am so thankful you were there for me. I have vertigo and it hits me suddenly and knocks me down. I can’t get up and have to press my button to get help. Thank you so much!! God bless you.



07/16/2021

[My husband] got up at about 4 am out of bed and fell. I could not get him up. We notified Life Alert and they helped me get the fire department here to get him up. Life Alert notified our children somehow. Life Alert stayed on the line for over half an hour until all was ok and the fire department people left. We felt real sane with Life Alert on the line.



07/16/2021

[She] fell in her bedroom and broke her right arm. We used Life Alert to get paramedics to help get her off the floor. Life Alert stayed with us on the line until they arrived. They checked on us multiple times. The paramedics and fireman were problem solvers on how to get her off the floor and out of her house without causing her pain.



07/16/2021

Pressed button when I woke up at 4:00 am with very strong heart palpitations which did not go away. After waiting about 20 minutes, I decided I needed help. Emergency help arrived within 15-20 minutes and I was taken to the ER. Life Alert stayed on the phone with me until emergency crew hung up. I am home and following up with my cardiologist.



07/16/2021

She (my mother) was experiencing shortness of breath and chest pains. I told her to press the button on her necklace. The representative immediately answered, questioned us about our emergency and summoned the EMT’s. They were there in about 6 minutes. The Life Alert rep stayed on the line with me until mom was put into the ambulance. So thankful we have the Life Alert system.



07/15/2021

Four times in three weeks I needed assistance getting up off the floor after a fall. Each time [Life Alert] was supportive and courteous and treated me with kindness and respect.



07/15/2021

I was in deep pain and cannot walk. Life Alert carried me down the stairs to the ambulance and to the hospital. Thank God I have Life Alert, I am 93 years old.



07/15/2021

I fell and tried to get up. After trying for quite some time I could not get up. I called Life Alert and they were here in a very short time. They had me up on my feet within minutes. Thank you Life Alert.



07/15/2021

I was cooking and had cotton socks on my right foot (my left leg is amputated). I was reaching for another skillet at the back of the stove (I keep my clean ones back there so I don’t have to get them from the cabinet), my foot slipped and I sat down on the floor. I pushed my Life Alert button and in less than 5 minutes, here came three burly men. They asked what they could do and I said get my wheelchair and 2 of them did and they asked if they could do anything else, I told them no and they left after I thanked them.



07/14/2021

Life Alert got the help I needed and stayed on the line with me in my time of need. They kept me calm and focused on my husband until help arrived. It’s the best investment I’ve ever made. They called my children to let them know what was going on with their dad. I appreciate everything that you have done for us. You have given us peace of mind. God bless you all!



07/14/2021

On several emergencies, Life Alert came through for me since my husband passed away and I live alone (with my dog). Although I don’t have names of those to whom I’ve recommended Life Alert to, I must say I have told many of your great services!!!



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