33,757

  Happy Customer Testimonials

  (since 7/3/2008)
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01/17/2017

I was in my kitchen. Turned to put something in the waste basket. I twisted my leg and fell. Immediately pressed my [Life Alert] button. The fire department and EMTs were here in 5 minutes. My daughter was called and was here in 5 minutes too. I was taken to the emergency room.



01/17/2017

I was really short of breath; heart was enlarged and all my extremities were swollen. I was very weak. I used my Life Alert pendant to call for help. The [Life Alert] lady came on the line with me until help arrived. I had a good experience with Life Alert.



01/17/2017

I fell on the kitchen floor and hit the kitchen table on my left side. I could not get up. I pushed the [Life Alert] button and spoke with the [Life Alert] office. [EMTs] immediately came to the house and we went to the hospital where they took x-rays. Nothing was broken and I was released. I was badly bruised.



01/17/2017

Life Alert was very courteous and helpful when I needed help on several occasions. Falling and not being able to get up along with being in pain. Life Alert was positively helpful and I would recommend Life Alert to anyone over 60 years of age that lives alone.



01/17/2017

The [Life Alert] staff called me back immediately and called all the family on my call list. She informed the paramedics of the garage code to enter the house. She was great about telling the paramedics about my health history. I could definitely recommend Life Alert to others. I was very satisfied with the response.



01/17/2017

I was home alone waiting for my son to come home. I was getting ready for bed when all of a sudden it was hard for me to breathe. So, I pushed the [Life Alert] button on my medallion and got a response within 2 minutes. Then, help was here within 10 minutes, [EMTs] got me to the hospital very fast and was took me to the emergency room. Thank God for Life Alert.



01/17/2017

I fell while walking in my condo complex and was unable to get up. I pushed the button on my Life Alert and within about 5 minutes, an ambulance arrived with two paramedics, who lifted me to my feet. It was a hard fall but I did not sustain severe injuries. After determining I did not need medical treatment, a friend of mine drove me home.



01/17/2017

I had severe chest pain. I pushed my Life Alert and [EMTs] came quickly and took me to the hospital. They took precautions and checked all kinds of tests. They found out I had a small blood clot in my lung and in my left leg and I had broken that femur. I was in the hospital for 13 days. I am feeling much better and I am home.



01/17/2017

I’ve always been satisfied with [Life Alert’s] response. As I was waiting for the paramedics to come, the [Life Alert] person who was on the other line would assure me with helpful comforting words which calmed my anxieties. I was having chest pain and nausea. I was admitted and was diagnosed with tachycardia, now under control.



01/17/2017

I fell while trying to pick up a toy from the floor. I lost balance and landed on my hand, causing the little finger a bad injury. The tendon on the finger was broken. My husband called the Life Alert. [EMTs] came and took me to the hospital where I received first aid.



01/17/2017

Client’s legs both have lymphoma. His legs got so swollen and so heavy that he became unable to lift himself out of his lift chair that he uses. His left leg was so swollen, and that sores had developed that were weeping fluid from his leg. [EMT] team immediately came and lifted him out of chair and transported him to the hospital. [Life Alert] has helped him two other times when he had fallen and couldn’t get up. Both times he was given excellent care and help by the Life Alert team.



01/17/2017

Experiencing acute back pain, I had just returned from the hospital shortly before the sudden attack was alarming enough to call Life Alert. The response was done well and the attendant were helpful and courteous. It was a new experience for me with the [Life Alert] system, and overall satisfied and responded quickly.



01/17/2017

I was getting progressively sicker and weaker from a bad kidney infection. I slid off the bed and couldn’t get up. Then the second time I called [Life Alert], I couldn’t get off the loveseat. [EMTs] got me up both times and called my daughter who came and took me to the hospital. I was much sicker than I thought. Four days in the hospital.



01/17/2017

Three times I had to call Life Alert and they quickly responded and assured me help was on the way. [Life Alert] called my two contacts—son and daughter. [Life Alert] kept talking to me, to make sure I was better, worse, or the same. A real privilege to pay for this service. Thanks!



01/17/2017

Life Alert responded by calling EMS when my mom was having trouble breathing and having chest pains. Her oxygen hose had crimped shut and she was without oxygen overnight and she didn’t realize it. EMS dropped the ball resulting in four weeks of hospitalization/rehab and a stroke but Life Alert service was fine.



01/16/2017

I had fallen after surgery and I could not get up. Thankfully, my son came over and helped me up. There were other times that I fell and the Life Alert paramedics could not have been nicer. I am so-so-so-glad that I have Life Alert!



01/16/2017

The CO2 alarm went off. Life Alert was there with me to call the fire department who took care of the problem for me. [Life Alert] also called the family to alert them. I felt very protected and thankful.



01/16/2017

I fell to the floor. Then I used my [Life Alert] button which the staff responded quickly. Wish I had Life Alert a long time ago. Thank you for being here for me. I am on a walker again. Thank you.



01/16/2017

My heart beat fast. I pushed my [Life Alert] button. Life Alert answered then called an ambulance and my brother. [Life Alert] stayed on and they said, “I’m with you. Ambulance is coming.”



01/16/2017

Client fell in the kitchen and because of her age, health and size, she could not get up. [Life Alert] called me, I was on a cruise, they could not get my brother but they did not give up and [client] said everyone was wonderful and very nice.



01/16/2017

I fell down between the back porch and the air conditioning unit. I got up, went into the house and pushed the [Life Alert] button around my neck. The ambulance came and took me to the hospital. [Life Alert] notified my two sons and kept them apprised of my situation until they got to the hospital. My sons were very pleased and impressed with the service [Life Alert] gave us.



01/16/2017

My neighbor was standing on her porch at 3AM and calling that someone was in her house. 911 was busy, so I pushed the button for Life Alert and explained the problem. Without hesitation, Life Alert called the police, and they came within 10 minutes to help her. Life Alert called me back several times to make sure everything was okay.



01/16/2017

The EMTs arrived in a short time. They took my vitals and then picked me up. I was very dizzy and told the EMT to hold on to me. He did and then sat me on the bed. Life Alert stayed on the line all the time. I thank you!



01/16/2017

My husband fell. He bled profusely from the head. My call to Life Alert had [EMTs] staff here within about 5 minutes. Our children were notified before EMTs arrived. [Life Alert] staff were so courteous, caring and professional. [EMTs] were able to take me to the hospital of our choice. Thank you!



01/16/2017

I heard constant knocking at the front door at midnight. I was awakened from sleep and pushed the [Life Alert] button. Life Alert answered immediately and dispatched law enforcement which arrived in less than ten minutes. My experience with Life Alert was a good one.



01/16/2017

I fell backwards and lodged in between my bed and night stand. I could not move. [EMTs] took good care of me, both loading and unloading me. Everyone was very kind. [Life Alert] called my son and friend, so I felt safe. [Hospital] let me go home.



01/16/2017

Client had fallen and I pushed the [Life Alert] pendant button. Response was immediate; within one minute. The fire department arrived in 5 minutes. Life Alert monitored the situation until it was brought to a satisfactory conclusion. No one was seriously injured.



01/16/2017

The ambulance arrived at my house in less than 5 minutes. Life Alert stayed on the line. I was bleeding heavily. Not one second was wasted. The hospital was notified and they were waiting for me. Life Alert is the greatest! I feel secure as long as I have it. My son is very grateful for [Life Alert]. Especially for you when he was to work out of town. Thanks Life Alert!



01/16/2017

I fell; home alone in the evening. [EMTs] came soon after I pushed the [Life Alert] button. Helpful, did not leave until I was in bed and made sure that I had a relative to stay with me. Very satisfied.



01/16/2017

I fell in my home and couldn’t get up. I called Life Alert. They responded very soon and helped me up and were very kind and helpful. Thank you! I tell all my friends what happened.



01/13/2017

On July 22, 2016, at approximately 4:00pm, I went into my garage and tripped on an extension cord, shattering my left humerus. Life Alert contacted EMS and stayed on the line with me until they came. Thank you for hiring such a wonderful staff.



01/13/2017

I fell during the night, unable to get up. I pressed the Life Alert button. Life Alert called me, via phone; but I was not able to answer. Life Alert contacted the fire department and my son. The fire department response team picked me up and was able to sit me on my bed. [Life Alert] stayed with me until my son arrived about a ½ an hour later.



01/13/2017

I choked on a piece of meat. I was very frightened although it wasn’t stuck in my windpipe. Built up saliva was interfering with my breathing. I got fast response and [Life Alert] kept talking to me until the fire department arrived. That constant reassurance helped ease my fright. Thanks so much for [Life Alert’s] help.



01/13/2017

I fell twice within a week’s time and had to call Life Alert. They answered my call in a very short time. And sent help for me and called both my daughters who are on the list to call. I was very happy with the service I got.



01/13/2017

After taking a prescription drug, I began to feel very strange and then I had difficulty breathing. I contacted Life Alert and told the responder my problem. She immediately took over and called for an ambulance. [Life Alert] kept in touch with me, assuring me help was on the way.



01/13/2017

Due to heavy rain, strong wind, lightening and hail, the inside of my Arizona room ceiling was leaking and hanging. I was very fearful. Life Alert advised me to get out of my home. I went to my car which was in my driveway. I had my phone and flashlight, etc. Speaking to Life Alert and soon a police officer came to my car and we went into my home.



01/13/2017

So the middle of the night, I was in the bathroom with my walker. I sensed that my walker was starting to fall to the left towards the tub. I started to fall and grabbed the towel rod which broke away from the wall, sending me into the bath tub. I wasn’t hurt, but couldn’t get out by myself.



01/13/2017

I fainted in the bathroom and cut my forehead when I fell and was bleeding. I signaled Life Alert and they stayed in contact with me until paramedics came to the hospital.



01/13/2017

Awoke with extreme shortness of breath, pushed [Life Alert] button and called help. Life Alert immediately responded and stayed on the line until the paramedics arrived, talking to me and assuring help was on the way. They also notified my son of the situation. Service could not have been better.



01/13/2017

Life Alert responded promptly and summoned 911. All of the emergency contact people were not readily available (caregivers). This was during her alone time. Life Alert was persisted in calling until they got a hold of us and made sure we knew what had happened and which hospital she was in. We were able to secure her home and care for her dogs until she was able to return home. Thank you, Life Alert!



01/13/2017

I fell while trying to turn on a hanging light fixture. I have osteoarthritis in both of my knees. I was just unable to get up. I was so thankful I had my Life Alert on. My niece and the paramedics were there in no time. Had a check-up at our hospital and ended up with sore places.



01/13/2017

My mom fell in her bedroom and could not get up. I stayed with her and spoke to the lady at Life Alert. My neighbor, who is my back up, was called by Life Alert and came right over. Police came and EMT. An officer and I got my mom up and placed her in bed. Life Alert was wonderful. Thank you.



01/13/2017

I had both of my knees replaced in 1996. So, they don’t work very well anymore. I fall a lot; I have several medical problems so if I fall or get sick, I push my Life Alert button and someone is here in just a few minutes. I wouldn’t be alive if I didn’t have Life Alert.



01/13/2017

I was changing out the new battery and accessories and my phone fell off the bed. I couldn’t reach the phone with my gripper so I had to get down on hands and knees. I knew I couldn’t get up after three tries. The [Life Alert] lady on the phone contacted alert and the fire department came. [Fire department] came and got me up. I was fine. Thanks to the wonderful people who I was getting help from.



01/13/2017

Small fire; fire department called and all family members were alerted quickly. Since we have joined life Alert, anytime I have spoken to them, they are always kind, courteous and very helpful! I feel like my parents are safe with Life Alert! Thanks.



01/12/2017

I slid onto the floor and could not get up. I pushed my Life Alert and got an instant response. Immediate help and she [Life Alert dispatcher] forwarded all of my requests. I was not hurt, just needed help to get up. Help was here within 10 minutes. She also stayed on the line to make sure [I was alright]. Super-efficient!!



01/12/2017

I was using mixed chemicals while cleaning my floors. It caused a thick total haze. The [Life Alert] alarm went off for me to leave the house. My daughters were notified as were the emergency responders. They fumigated and aired out my home. I am truly grateful for the warning.



01/12/2017

Life Alert has been tremendous in my experience. The [Life Alert] staff is tremendous. The minute you touch the [Life Alert] button, staff is there immediately. EMTs are called. I have had to use the [Life Alert] system 3-4 times and could not been more satisfied!



01/12/2017

I had an accident and I sliced a vein on my leg and I started to bleed and could not stop the bleeding. Luckily, I had my Life Alert button on and pressed it and in a few minutes, I had a fire engine, a police car, and an ambulance at my door. I was really scared. Thank you, Life Alert!



01/12/2017

My husband’s cat bit his left hand causing it to bleed, spurting profusely. I could not stop it and get him into the car so we could get help, so I pressed my Life Alert and she [Life Alert operator] called the paramedics. She stayed on the line and also talked with the medics when they arrived. [EMTs] put my husband in an ambulance and drove him to the emergency room.



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