31,944

  Happy Customer Testimonials

  (since 7/3/2008)
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05/27/2016

I am a 74 year old woman. I live alone. About 1:30 AM, I was having trouble breathing. I pushed my Life Alert bracelet and stated, “I can’t breathe.” Within minutes, the EMT was at my house. My breathing was so shallow, I didn’t think I would be able to open the door. I was given medical assistance and was rushed to the hospital with acute respiratory failure. Indeed, Life Alert saved my life.



05/27/2016

My mother had difficulty breathing during the night. I was upstairs sleeping. I heard the Life Alert go off. I always wondered if I would hear it go off upstairs and I did! She had someone on the line already which I confirmed we needed an ambulance. The [Life Alert] person stayed on the line until [EMTs] arrived. I am so glad we have Life Alert! Thank you!



05/27/2016

I had a low sugar attack and fell out of my bed in my dark bedroom. I had my Life Alert on my wrist, so I pushed the button and the EMS came. [Life Alert] also called my family that lives nearby and they also came. I didn’t have to go to the hospital. I live alone and rely on my Life Alert.



05/27/2016

I had trouble breathing and couldn’t get any air. I had fluid in my lungs. I pushed my Life Alert button to ask for an ambulance to come. Life Alert stayed on the line until help got here. Thank you.



05/27/2016

I fell and couldn’t get up. When I pressed my [Life Alert] pendant, Life Alert answered immediately and asked my condition, which I told her—no pain or blood. The fire department and paramedics came shortly. Life Alert kept in contact with me saying, “Help is on the way.” Life Alert checked with me after I was up.



05/27/2016

I fell getting out of bed and was unable to get up. I pushed my Life Alert. They answered right away. [Life Alert] called EMT and gave them my information. [Life Alert] stayed with me until help arrived. I tell all my friends about Life Alert.



05/27/2016

Three days after I signed up for Life Alert, I took a bad fall hitting my head. My husband couldn’t get to the phone, he is handicap, and he yelled and told me to push the [Life Alert] button. I did and Life Alert responded to my attention. The first paramedics who came was a fireman from a nearby station, he checked me over and told me to stay down and wait for an ambulance. [Ambulance] came and took me to the hospital emergency room and scans were all good.



05/27/2016

My husband is a stroke victim. He fell in the bathroom and couldn’t get up. I pressed Life Alert and the paramedics were there in less than fifteen minutes. [Paramedics] were very kind and asked him if he wanted to go to the hospital. He said he wasn’t hurt, just couldn’t get up. The paramedics lifted him up and waited until he got dressed. [Life Alert and paramedics] were extremely helpful and kind.



05/27/2016

Mother fell, Life Alert was contacted through her wristband. Emergency medical services was contacted immediately as well as all persons on the contact list. Multiple calls were made by Life Alert to contact list persons to keep them informed. Life Alert stayed on the line until released by emergency medical services.



05/27/2016

I was thinking of cancelling my account because I had never used [Life Alert], and thought I did not need it. But when I fell in the bathroom and could not get up, I was very happy that I had [Life Alert]. I live by myself and I would tell anyone who asks me to sign up for Life Alert. You will never know when you will need [Life Alert.] Thank you.



05/26/2016

My daughter and I went to the store and when we were gone, my husband got up to go to the bathroom and he fell. He pushed his Life Alert button and, within minutes, the fire department ambulance came and took him to the hospital where we met him when we were contacted. If [Life Alert] didn’t come on, he probably wouldn’t be here now.



05/26/2016

My husband fell in the bathroom and pushed the Life Alert button. The [Life Alert] operator called 911, stayed on phone to make sure everything was alright with my husband, and talked to me until help arrived. I don’t know what I would have done without Life Alert, it really keeps me calm.



05/26/2016

Life Alert has been very good to me whenever I need them. The last time I needed [Life Alert], they helped me a lot. I’ve been having an irregular heart beat and my doctor put a pacemaker in.



05/26/2016

Life Alert answered my distress signal immediately and stayed on the line with me until help arrived. [EMTs] arrival was very prompt.



05/26/2016

I fell and I didn’t know what to do. Then I thought, I have the [Life Alert] button necklace. I pushed the button and everyone was so nice. I would never think twice next time. Life Alert means everything to me. No regrets. Thanks so much.



05/26/2016

Life Alert was very helpful during the time I called for help. [Life Alert] responded quickly. [Life Alert] stayed on the phone with me until help arrived and called my daughter to let her know they were taking me to the hospital. [Life Alert] was very good! If you don’t have [Life Alert] then I recommend you to get it.



05/26/2016

I was on the verge of going into a diabetic coma. My son came over—kept telling me to press the [Life Alert] button. I finally did. Life Alert was quick in responding which really helped me in the condition I was in. Thank you, Life Alert!



05/26/2016

My mom who is an amputee was home alone, had a fall and contacted an operator of Life Alert. Within one minute, she got an answer. The [Life Alert] operator assured my mom that someone was on the way and she called family members from the list and informed them. The [Life Alert] help was great! I will recommend the service to anyone who lives alone.



05/26/2016

I had feeling of heart problem which I had before. I pushed the [Life Alert] button and Life Alert answered right away. [Life Alert] stayed with me - talking until EMTs arrived. The ambulance took me right to the hospital I had chosen.



05/26/2016

I slipped down and could not get up! I pushed my [Life Alert] button on my necklace and the [Life Alert] lady got me help. She also stayed on the line until EMS arrived. It really gives me peace of mind to know Life Alert is with me in a crisis.



05/25/2016

I fainted and fell hitting my head on the floor. I lied there for approximately 5-10 minutes. I could not get up, head was sore also my back. I pressed Life Alert on my left arm, person responded immediately. [Life Alert] said help is on the way. I am very grateful for this system.



05/25/2016

I was just talking to my dad on phone, went to take a deep breath and I couldn’t breathe. Called paramedics with my Life Alert system. They came and transported me to the hospital. Good company with help for patient.



05/25/2016

I fell out of my chair, was stuck on the floor and used my [Life Alert] button for call rescue. I was not hurt as I slid out on the floor and was unable to get up due to having a broken arm. [Life Alert] was very helpful and stayed on the phone with us until rescue came.



05/25/2016

I fell down out of my wheelchair when brushing my teeth at 2:00 AM. I called Life Alert. Pressing the Life Alert button prompted the help I needed. The help came fast, professionally, and caring. I was taken to the hospital very fast for observation and a check-up for broken bones. Fortunately, everything came out alright. Thank you, Life Alert.



05/25/2016

My mother fell and broke four ribs. She was 85 years old. I am her daughter and live 90 miles away. She called me and I told her to use her Life Alert. She did and I received a call from Life Alert within minutes, letting me know that responders were on their way. [Life Alert] told me what hospital they were taking her to.



05/25/2016

I like the idea that the [Life Alert] staff called for the emergency help. [Life Alert] keeps you abreast of the status and stays on the phone until help arrives. When talking to [Life Alert] they make sure the caller is satisfied before hanging up the phone.



05/25/2016

Wife had a seizure and was unresponsive. Pressed [Life Alert] pendant button. Life Alert person came on and found out I needed help. [Life Alert] stayed with me until help came. Then kept asking questions—offering me assistance.



05/25/2016

I recommend [Life Alert] to all seniors. [Life Alert] answered the alert quickly and informed family. My husband has fallen several times, had trouble breathing and I too needed help getting up off floor. Each time the [Life Alert] call was answered in a timely manner and ambulance responded quickly.



05/25/2016

I live alone and felt very sick and needed help. I used my Life Alert; an ambulance came and the operator stayed on the phone with me until the ambulance arrived. I ended up with c-diff. This is the first time I’ve used my Life Alert and had always received excellent care and attention. Thank you.



05/25/2016

I had an acute pain that turned out to be from a bout with diverticulitis. I pushed the Life Alert button and got an operator immediately and he got an ambulance for me immediately. [Life Alert] called my daughter to inform her. Per daughter, Dad has faithfully worn the Life Alert button around his neck much to my complete surprise. I can go out of the country and not worry about him.



05/24/2016

I fell backwards and hit my head on the coffee table, blood was first pouring out. I didn’t know how I was hurt but Life Alert called an ambulance and I went to emergency room and got staples to my head. Thank you, I am so glad to wear the [Life Alert] bracelet around my neck. [Life Alert] saved my life.



05/24/2016

I am a widow, I fell on my front sidewalk. I could not get up so I pressed my [Life Alert] button. Not only did the [Life Alert] employee call the firemen, she called my friends who live in back of my house and they stayed with me until the firemen got here. I love Life Alert.



05/24/2016

While the ambulance and fire department were here caring for me. Life Alert stayed on the line and was involved in all matters. I was so appreciative. I contacted [Life Alert] later to thank them!



05/24/2016

At 2:30 a.m. one morning, I could not get out of bed and I realized I was in adrenal crisis. Life Alert answered my call immediately, called an ambulance and I was soon in the emergency room where I was tested and spent five days in the hospital. Life Alert saved my life.



05/24/2016

I had a reaction to toxic level to Tegretol. It looked more like a seizure than not. [Life Alert] contacted emergency response and they took me to a local hospital. I don’t recall much but my twin sister was very pleased. She says, “[Life Alert] got us help right away!”



05/24/2016

I would recommend Life Alert to anybody of ages with sickness who calls for needed help, aged person that lives alone, and for a person that has part time help. I needed help and I pushed the [Life Alert] and I had help in no time. I really couldn’t believe that help came so fast. Most of all the person that I had listed were called also.



05/24/2016

Mom was experiencing chest pains and could not breathe. She pushed the Life Alert button and received an immediate response. Medical was dispatched and mom’s family was notified. Life Alert staff kept us informed throughout her transport to the hospital. Highly recommend Life Alert!



05/24/2016

Fortunately, I have not had an emergency and had to use Life Alert. I wear my [Life Alert] button on a cord all the time and have pressed the [Life Alert] button accidentally a couple of times. Life Alert were quick to ask me what was wrong, and I told them it was accidental. I shall continue to wear [Life Alert] and hope that I do not have to use it.



05/24/2016

My step mom fell in her home and was found unresponsive on the floor by her neighbor. Life Alert called me immediately and let me know she was being transported. [Life Alert] followed up with me later.



05/24/2016

I have fallen three times but I cannot move to help myself. I am dead weight and they young men move me with such ease. Fortunately, I am blessed and do not have osteoporosis! Not a day goes by that I don’t thank God for Life Alert and have recommended them to friends. My family is comforted knowing I am under your care.



05/24/2016

I have fallen. I am unable to get up by myself due to my knee replacements. I have used my Life Alert to get help. They have been very courteous and [EMTs] have assisted in getting me off the floor. [Life Alert] never leave until they are sure that I am stable.



05/23/2016

Apparently, my mother got out of her bed about 2AM and found herself on the floor and unable to get herself up. Although there are adults living with her, they didn’t hear her or the phone when Life Alert called the house. That is when [Life Alert] called me and advised me they dispatched an ambulance. A short time later when all settled down, my mom was okay, and ambulance left. Life Alert called me back with an update. I was very impressed by the manner in which they handled the situation, and then took the time to call me back personally and fill me in.



05/23/2016

I fell out of the bed when I was trying to get up to use my urinal, I had been ill with a bad cold and UTI for several days prior to this time. My wife was out at the time, running errands and I was at home alone. I could not reach the telephone, so I pushed my Life Alert button. [Life Alert] contacted EMS and they arrived shortly thereafter. [EMS] helped me back into the bed. Without Life Alert, I wouldn’t have been able to get help.



05/23/2016

When I am sick or get ill, I push the [Life Alert] button and they send help fast. [Life Alert] calls my contact list and lets them know which hospital I am in. I am happy. Thank you.



05/23/2016

Mother fell on her back and was in a lot of pain. Life Alert contacted local EMS and contacts on her list. Life Alert agent was extremely helpful and reassuring prior to the ambulance arrival. Life Alert agent talked to EMS employee to share medical information.



05/23/2016

I fell down due to a slippery floor in my bedroom. I pressed my [Life Alert] pendant button and told the assistant what happened. She called the [EMTs]. When [EMTs] came to my home, I was on the floor and explained what happened and they picked me up. They were very nice.



05/23/2016

I stumbled and fell in the middle of the floor and couldn’t get up. I pressed the [Life Alert] pendant. Life Alert was very good at sending the fire department, who got me up and made sure I didn’t need hospitalization. Life Alert was good to follow-up later to make sure I was not injured.



05/23/2016

I fell on an outside step and unable to get up. I was not able to talk to Life Alert because the monitor was in a room far from the back door. Life Alert staff notified my daughter after notifying paramedics.



05/23/2016

I fell December 17th and was on floor 2 ½ hours as I had no Life Alert or any way to get up or call as the phone was not handy. My son purchased Life Alert for Christmas. So, when I fell on January 9th, I immediately pushed my [Life Alert] button and help was very, very prompt and the [Life Alert] fellows were very courteous. I wear [Life Alert] as a necklace.



05/23/2016

After a fall, I called Life Alert and discussed my problem - staff was very helpful. I chose to call my niece before calling EMS. When EMS arrived, information was given by [Life Alert] staff—making my transfer smooth.



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