28,502

  Happy Customer Testimonials

  (since 7/3/2008)
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02/26/2015

Fell and could not get up. Life Alert summoned EMS and they arrived within 15 minutes – Life Alert stayed on line till EMS told them okay to disconnect. No injuries – just needed assistance in getting back up. Very satisfied with the way the situation was handled.



02/26/2015

The Life Alert staff was patient with me. They continued to speak with me while help was on the way. They made sure I was comfortable at all times. They kept track of my vitals. When help arrived they made sure there were paramedics there to help me. Thank you, Life Alert.



02/26/2015

I leaned down to pick up something on the floor, was holding on to one side of my walker, but it rolled away and I fell. I wasn’t injured but I couldn’t get up and no phone handy. I pushed my [Life Alert] call button and got an answer immediately. They sent help right away! Thank you!



02/26/2015

Fell coming in my apartment and the door came shut behind me and threw me down. I had to have surgery, everything went into a knot. I now walk with a walker; don’t have any balance. Also fell getting out the shower and fell backwards and sat in the tub for 3 hours, didn’t have my Life Alert on me. I now wear it from now on.



02/26/2015

In 2006, I fell on my face with my glasses imbedded in the carpet making an indentation in my forehead. Glasses had to be cut out of the carpet. Also both my knees were hurting. I couldn’t seem to get up on my own; so, I pushed the Life Alert button I was wearing.



02/26/2015

I was having chest pains. My unit is upstairs in my bedroom and I was in the living room so they contacted me via the phone and stayed with me until help arrived and transported me to the hospital. The sense of safety I have with having Life Alert is priceless.



02/26/2015

Last emergency was on 11/20/14. Life Alert answered my call at once and alerted the emergency medics immediately, and they were at my house within five minutes. They notified my emergency contacts at once and let me know they had been contacted. Of course Life Alert stayed on the line until I was in the ambulance and on the way to the hospital.



02/26/2015

I tripped over my walker and it fell on top of me. It cut my head and required seven staples to stop the bleeding! Life Alert called the EMTs and police and I was taken to the emergency promptly. Life Alert notified my nephew and my sister. The family arranged my transportation home. Great, I had a sense of relief.



02/26/2015

Sorry – I was semi-conscious during this time. I do recall hearing a voice saying call 911 and I said don’t call them call my Life Alert people, they are faster. My next memory, I was in the ambulance – I was aware on previous occasions of the excellent reactions from Life Alert. Thank you and God bless.



02/26/2015

I fell going up my brick steps – big cut on my forehead – bruises and lots of bleeding. Landed on my knees – pushed my Life Alert button – in 10-15 minutes the ambulance arrived. After tests and stitches, [I was] released. Thanks for the fast response, and for notifying people on my call list.



02/25/2015

Life Alert has been a blessing to my family. The response to emergency calls has been outstanding, and I am very happy to recommend your services to my neighbors. Thanks a lot for your services.



02/25/2015

My blood sugar dropped to 28. I passed out and fell in the kitchen. I was able to push the [Life] button for help. The staff was so helpful. They called the life squad for me. The life squad was able to help me get up. They took me to the hospital for observation.



02/25/2015

[Life Alert] sent a medical team over to see if I was ok. I spoke with them, told them I was ok. [Operator] called med to see if the medical team came and if I was ok or needed any other help. I thought that was very special. Thanks.



02/25/2015

The first day of the year, I suddenly felt dizzy and weak. There was a heavy feeling in my chest, and I thought I was having a stroke. I called Life Alert and they called an ambulance for me. In the hospital I was told I had a heart murmur. It isn’t there now. I thank God for Life Alert.



02/25/2015

I fell out of bed during the night but was not hurt. I set off the alarm when I was trying to turn around. Life Alert was calm and reassuring, and stayed with me until the paramedics arrived and helped me get up. The only damage was my bruised ego and pride. Thank you for staying with me until help arrived!



02/25/2015

I was having trouble breathing – felt pressure in my chest. My daughter came over and called [Life Alert] for me. The response from the emergency people was immediate. But I didn’t choose to go to the hospital, as I had a doctor’s appointment coming up soon anyway - Turned out to be nothing serious – Thank you.



02/25/2015

On Jan. 8th, my husband had chest pain. He pushed the pendant button; Life Alert answered and called 911. She stayed online until EMT got here. She talked to EMT with information on my husband. Life Alert called when we got home. On Jan. 16th, we had to punch pendant again. Life Alert stayed on line until EMT arrived. She kept checking on how everything was going. When my husband came home after 4 days in the hospital, Life Alert called to see how my husband was doing.



02/25/2015

I was in my home; felt weak, shaky, and nauseous. Took my blood pressure, it was elevated. I waited a while, took it again, it was steadily elevating. So I used my Life Alert necklace, got Life Alert on the line and explained what was going on. They informed me they would call 911, and my children. I went to the emergency room, got help, now all’s ok.



02/25/2015

My mother was recently ill while living in Florida. Life Alert called me to let me know that an ambulance had been called to her house. They also let me know when she was in transit to the hospital. This made her out-of-town family feel better that Life Alert took care of her emergency. Thank you.



02/25/2015

I have had several calls to Life Alert and with each call, I was so glad I had it. This last one resulted in 2 major emergency surgeries within 2 days and 2 weeks in the hospital and 2 weeks in rehab. I am still recovering and I’m so shaky, but all parties I’ve dealt with couldn’t be nicer or more accommodating.



02/24/2015

A chair on casters tipped over with me in it! I pushed the Life Alert button, and you responded. I tried, but couldn’t get up off the floor, so you sent the rescue squad. Fire department and the EMTs were very nice, and 2 lifted me up. Then I was fine and so very grateful. Thank you!



02/24/2015

My mom felt her leg give way and she fell in the kitchen. She decided she couldn’t get herself up and pressed the [Life Alert] button. Life Alert made the call – to call for help, which was the correct decision – I was very satisfied with this service.



02/24/2015

I felt dizzy and couldn’t breathe, so I pressed Life Alert and the ambulance was here before I knew it. I was relived. Life Alert also notified my daughter. Now my neighbor wants to hear more about Life Alert for her mother, and we gave her the number.



02/24/2015

2nd time I fell in dining room – can’t pull up and can’t get on my knees. [Life Alert] were wonderful and very efficient in taking vital signs and helping me to my feet. 1st time I was dizzy and felt sick to my stomach – unable to walk. [Life Alert] took care of me and took me to the hospital. Hospital found inner ear trouble.



02/24/2015

I reached for my cane and lost my balance and fell on my rear. I tried several times to get up by reaching for the chair nearby, but I didn’t have the strength, so I pressed the [Life Alert] button and about 10 to 15 minutes later the medics arrived. They were very helpful and kind.



02/24/2015

I recently fell in my house. Upon falling into my television stand I was unable to get up and used my Life Alert. The Life Alert emergency responder answered right away but because I was near my T.V they could not hear me. They sent EMTs to my house and contacted my daughter regarding my call to them. The EMTs were there within as short time and were able to help me. My shoulder was broken in three places. Without Life Alert, I would not have been able to get the help I needed!



02/24/2015

I was alone on Dec. 4, 2014 making beef stew. Stood over an hour, my legs gave out and I fell flat on my back. I used my Life Alert pendant (again) and help all came quickly. I was in the hospital 4 days and rehab 2 months. I talked to many patients there and if they lived alone to get Life Alert. It’s the best there is. I probably talked several into buying Life Alert.



02/24/2015

I fell getting out of the shower and cut the back of my head. The blow knocked me out. When I came to I was in a puddle of blood and couldn’t stand up. Finally I was able to press my Life Alert and crawled to the garage door and opened it. The people who came to rescue me were very kind, caring and gentle. They took me to the hospital where I had 13 stitches in the back of my head. Thanks for your service; it is certain that without it I would not be alive today! I am 80 years of age and live alone.



02/24/2015

I was taking out the trash and I tripped on the bag and fell backwards and hit my head on the tilted floor. Immediately I got a huge bump the size of a potato on the back of my head. At first I was stunned, but as soon as I was able to, I pressed my button and the Life Alert people asked what happened. I was far from the machine but I could hear them perfectly and they heard me too. The ambulance was here in no time at all and my son and my daughter also because Life Alert called them too.



02/24/2015

Mom is 100 years old. She had fallen a month before this happened, had been in a nursing home rehab for 20 days. She went home and wasn’t moving around much. Got to the point she couldn’t walk or lie down and couldn’t stand to be touched. We tried to get her out of her chair and she screamed. I mashed the button – Life Alert called for help and stayed on the line until help got to us. Checked on us often and was very nice.



02/23/2015

I fell in the kitchen and couldn’t move – punched my Life Alert and within seconds a voice came on and inquired if I needed help and said help was on its way – and he stayed taking to me – in a few minutes the fire department and paramedics arrived – I had broken my hip in five places and my arm.



02/23/2015

My wife was in the garage washing something in the wash tub. She called out to me that she couldn’t move her legs. So I sat down and called Life Alert. The young fellow came within minutes. They were the “greatest.” They treated us like royalty. I give them all the praise in the world. They were just super young men.



02/23/2015

My wife fell going to our bathroom. She must have pressed our Life Alert button, our machine came on and someone was here less than 10 minutes. Everyone was here. She spent the night in the hospital. She was lucky that nothing was broken. We wish to thank you for helping us when we needed it. We are glad that our son got us with you. Yes, I would recommend Life Alert to others. Thank you.



02/23/2015

Life Alert helped to save my life. They were at my address in no time at all. It seemed like I had just hung up the phone and they were knocking on my door. They are very courteous and helpful. I have recommend Life Alert to others. Thank you very much. I am 90 years young.



02/23/2015

My wife fell and cut her head when it hit a slate top table. Her back was hurting too badly for me to pick her up. We activated Life Alert and an ambulance was here in less than 30 minutes. She was taken to the ER where she received 3 stitches and the diagnosis of a concussion. The [Life Alert] operator was very courteous and efficient.



02/23/2015

Our mom awoke on 12/30/14 not being able to catch her breath. She activated her Life Alert pendant, articulated her situation, and EMS was dispatched. Life Alert operators notified all persons on the call list immediately and furnished all available info. Nice Job!



02/23/2015

My wife is up in age and has fallen a number of times. I am a volunteer on our fire department and the medics are 1 mile away. When she hits her button, [Life Alert’s] response is great and the medics are here right away. I would wish everyone had your service.



02/23/2015

Loved one was non-responsive and Life Alert dispatched rescue response and was taken to the hospital. Dispatcher (Life Alert) was excellent. Discussed medical history, age, and allergy; when you are in a situation as such you forget the simple/important things and Life Alert was ready and sharp. They stayed with us until rescue responses were on site and contacted other people on our list to make sure everyone was aware.



02/23/2015

My mother is an insulin dependent diabetic; her doctor. had changed her to an epi-pen for her insulin of which she didn’t have the strength in her hand to depress for her insulin. My family thought everything was ok until she fell on the floor one morning. At the ER her sugar was 652. She was DKA and just about in a coma. Thanks to Life Alert’s quick response, they saved my mother’s life. Thank you so much. I highly recommend Life Alert to everyone. I have seen for myself what a wonderful thing Life Alert is. Thank you again.



02/23/2015

My dad had a heart problem and was very dizzy. He was not able to get out of bed. He pressed the emergency Life Alert call button. Life Alert called my dad, but he was not able to answer. Life Alert called me and my sisters, and sent an ambulance to my dad’s house. My dad was taken to the hospital emergency. He is ok now, thank you.



02/20/2015

My aunt is 87 and lives alone. I live in the same town 10 miles away, her daughter lives in California. I told her to buy Life Alert because I am a CNA and I work with patients that have different systems in their home and I know Life Alert is the best. Life Alert called me to say that my aunt had pushed her button. I called her to see what was wrong and the emergency workers were already at her house! Such a fast response, unbelievable; and so helpful at giving me peace of mind. She had fallen in the hallway and scraped her arm and they bandaged her. The emergency worker assured me that there was never a charge under Life Alert. No matter if they come 50 times a day so my aunt needs to push the button when she need to and not worry about the cost! I have told many people to get it because it’s the best one!



02/20/2015

Mother had not fallen but slipped off the side of her bed to a sitting position on the floor and could not get up. Life Alert could not hear her in the den from the bedroom. So I have put a baby monitor in her room and a receiver by the Life Alert box. We have tested this and it works great. Thank you very much, we are pleased.



02/20/2015

I fell in my living room. Tried to get up by crawling to a chair, couldn’t pull myself up. After trying I pushed Life Alert and they answered and came. Got a key and called my daughter and neighbor. Everything went well; Very glad I have Life Alert!



02/20/2015

I was fixing my lunch and my cat always follows me around the house. So as I turned, there she was and I tripped over and fell and couldn’t get up; so I pressed the [Life Alert] button and before you know it [EMS] was here. That’s what I call speedy service.



02/20/2015

An unexpected shooting pain in my left hip caused me to fall - and I couldn’t get up. I summoned Life Alert and they had EMTs at my door within minutes. The EMTs got me seated in a chair, checked my vitals, determined I hadn’t suffered any damage and were on their way in 30 minutes.



02/20/2015

My mother fell on her butt on the floor, and she hit her head on an end table. She punched her Life Alert button and they called an ambulance and they were here in time and took her to emergency. They did an excellent job.



02/20/2015

I live alone and was grateful when I got sick and very weak when I called Life Alert for help around 12:30 am, Dec 29th. I am 91 years old. They sent an ambulance and talked with me until they arrived. Then they notified my children who met me at the hospital. I’m very grateful for their help.



02/20/2015

For the 2nd time since Xmas I used my Life Alert because I couldn’t breathe. Life Alert contacted the emergency fire truck, ambulance and care givers promptly and kept calling even after their arrival. January 2 to the 6th I was treated for COPD exacerbation and rapid atrial fibrillation of over 700 and was sent home with new meds.



02/20/2015

During the month of January 2015 I had 3 very bad falls. My [Life Alert] neck button was a god send. I never could get up without it. I’m still recovering, but my many thanks to you and everyone that came to my assistance.



02/20/2015

The need for help was mine. I could not have been more pleased with Life Alert. I was having a TIA- small stroke. I could not speak very well. Life Alert got the EMS right away and stayed on the line with me until they arrived. The date on my call was 12/28/14; I have told everyone about Life Alert!



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