28,852

  Happy Customer Testimonials

  (since 7/3/2008)
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04/17/2015

It was around 2:30am and my mom passed out in her bedroom which is located on the back of the house. When she came to she pushed her Life Alert button. Life Alert got her the help she needed. Life Alert stayed with her until help came. Life Alert also called me to let me know what had happened, they were there for my mom when I couldn’t be. Life Alert gives my family and me peace of mind and has allowed my mom to stay in her own home.



04/17/2015

Should I – or not – I’m glad I did!! I live alone and had medical problems one day - low blood count, dizziness, weak and afraid of passing out- I was hospitalized 3 days. Fire and rescue were here like in seconds! Thank you [Life Alert].



04/17/2015

Lost my balance and fell. I knew I could not get up. I was in my bedroom with the door closed. I wasn’t sure you could hear me because my box was in another room; you did and called me on my phone. [Life Alert] gets me help within 15 minutes. Thank you all is well.



04/17/2015

On April 1st my mother fell and needed assistance. Life Alert had an ambulance within minutes. She ended up having a stroke and a very sore arm from the fall. I can’t say enough Thank Yous to the Life Alert staff. Because of you she got help and treatment right away. They walked us thru every step of the way, God Bless!



04/17/2015

My mom had breathing difficulty; she pushed the button on her Life Alert necklace. I was called immediately, I went to her house and fire department was there already. Life Alert called me back to see how she was doing. She is doing much better. Thank you.



04/17/2015

I fell and couldn’t get up. 2 officers came within 5 minutes and got me to safety and comfortably to my bed since I was not badly hurt. [Life Alert] was polite, courteous, caring and did not lose contact with me until they were sure I was safe. My thanks to all involved.



04/17/2015

My wife suffered from COPD. She had what I later found out was a seizure. She was unconscious and unresponsive. I pressed the [Life Alert] pendant and the operator came on immediately. I told them what happened and they said help was already on the way. They stayed on the phone until help arrived and my wife was taken to the hospital.



04/17/2015

I fell around midnight on Feb 11th in my house. [EMTs] transported me to the hospital where I had surgery for a fractured hip. After hospitalization and rehabilitation I came home on March 18th and put my Life Alert bracelet back on! Thank you.



04/17/2015

My aunt fell in her bedroom and could not get up. It was 9 P.M. She pressed the [Life Alert] button, within minutes EMTs arrived and took her to the emergency room. Luckily, she did not break any bones; however, was experiencing GI bleeding and kidney failure so time was of the essence. Thank you.



04/17/2015

I am so happy I have Life Alert. The service is very prompt and caring. I have had this service a year and half and luckily have only had to use it three times- but each time was very satisfying. I highly recommend it for anyone who lives alone.



04/17/2015

I was alone watching TV on a Saturday night. Between 10:00 and 11:00 pm I was getting out of my chair to go to bed, lost my balance, fell backward, and could not get up on my knees to try to pull myself up. Life Alert responded at once, called fire rescue, and they came right out and picked me up. Life Alert contacted my sons. Wonderful service.



04/16/2015

My problem is inability to stand up from a prone position. I tripped and fell some time ago. I could not get up and pressed the button. I always have [Life Alert pendant] around my neck for easy access, there was immediate response by phone, and a crew of about three showed up almost immediately. They were kind and courteous.



04/16/2015

I have had to use Life Alert twice in the past. I was walking to go to my car when I fell and could not get up. Life Alert called an ambulance to come help me. Another time I fell in my apartment. I needed help to get up so they notified 911 and they sent help. The lady stayed on the line till help came.



04/16/2015

I was carrying a large pot of home-made soup into the garage. The step into the garage from the kitchen was quite high. Entering into the garage, I stopped and fell to the floor and could not get up. Life Alert people were swift to the scene and lifted me up. They were courteous and kind.



04/16/2015

Last summer I was watering my niece’s veggie garden and fell. Life Alert came right away to pick me up. This year in February my niece fell in her bedroom and couldn’t get up. I pushed my Life Alert button and they came right away. I recommend Life Alert to anyone. I am happy to have it. The men were very nice.



04/16/2015

I am very happy and pleased with Life Alert. I live alone and the feeling of security is so much better especially at night. Your service is great and I totally depend on what it does for me. Thank you, thank you!



04/16/2015

I was pulling weeds in my backyard with a long screw driver that was forked on the end. I hit a stone lost my balance and fell on my knees I had to crawl on my knees to get to the side of the house to help myself up- I was wearing my chain and didn’t realize I had pushed my button. Life Alert tried both my phones and when they didn’t get me called my contacts. Help arrived within 10 minutes, checked me out, and bandaged my knee.



04/16/2015

My mother (92 yrs.) was experiencing pains in the chest area and pushed her Life Alert button. EMS crew arrived before we got there – and took her to the hospital (gall bladder removal). She is able to live alone and stay independent with Life Alert.



04/16/2015

I pushed my button and help was right on the line asking what’s wrong, and she then called emergency help and then came back on talking to me until emergency ambulance came and took me to the hospital and I immediately was put in the operating room for surgery. If I didn’t have Life Alert I could have died.



04/16/2015

I had just taken a new prescription and was about to leave for shopping. I felt extremely sick to my stomach plus very dizzy. I couldn’t get to my call unit, so I pressed my [Life Alert] pendant and asked for an ambulance. Since I was too far from the unit, I couldn’t be heard when I answered. I heard the man say he couldn’t hear me and he said he was sending an ambulance immediately. Plus he called my neighbor, daughter and grandson. My neighbor was here within minutes, the ambulance shortly afterwards. By that time I was vomiting very hard. Thank you, Life Alert, I am more than satisfied. It was a bad reaction to the medication.



04/16/2015

The gal at Life Alert stayed on the phone with me until ambulance and EMTs came in the house. This was my 1st time to use Life Alert. It was very helpful and the gal did a great job keeping me calm. Thank ya’all so much and EMTs as well. Everyone was so efficient. It made the A-Fib and the severe pain [go away] which kept me calm. Thank ya’all muchly. I was very impressed with the service.



04/15/2015

I fell off my chair in the den and could not get up due to bad knees and being overweight. I had a friend here with me and Life Alert kept in contact with me through him. During and after my fall, I was checked out by the responders and was ok.



04/15/2015

Life Alert made an immediate contact with emergency personnel. After assessment, I was transferred to gurney and sent to the hospital. Crew was very helpful with all my questions and how they interacted on phone with emergency crew.



04/15/2015

I fell on my kitchen floor and was unable to get up. I pushed my Life Alert button and an operator got on the phone immediately. I asked her to call my super and the police. The police responded and I was able to get up with their help. The operator called a couple of hours later to see if I was okay.



04/15/2015

I was suddenly overcome by extremely painful muscle spasms in my shoulder. I could hardly speak when I pressed my Life Alert button. I explained my problem and the responder was very calm and spoke to me constantly until EMTs arrived. I am impressed with the manner in which help was so quickly summoned to my home. Thank you. I am glad I have the Life Alert system.



04/15/2015

I fell on ice in my driveway and couldn’t get up. I used Life Alert and [EMTs] took me into my house and examined me and my medical pills that I was taking. I was very pleased with the way they handled me and my situation.



04/15/2015

My husband has fallen a number of times. He feels safe with the Life Alert knowing they will call for help immediately. I feel comfortable and they help relieve the stress of the situation by their calming voice and quick action.



04/15/2015

I fell coming into the house; my cell phone was on the charger. I am partially handicapped because of arthritis. I hit my knee and could not get up - my knee hurt bad. [Life Alert] called my family and the ambulance. I am ok- just bruised and banged up. Thank you.



04/15/2015

My husband and I are elderly and we lived by ourselves. We had a bad thunder storm. Lights went out; I’m in a chair that is electric. I told my husband to press the button for Life Alert, told them what position I was in and they told me we would have help in minutes, and we did, they put me in another chair and made sure my husband’s oxygen was alright. We are very grateful with Life Alert.



04/15/2015

My mother was having trouble breathing so she clicked the button. She was brought to the hospital via ambulance as a result and has been in ICU in hospital for the past 4 weeks. She is in good hands and I don’t know what would have happened if she did not have the [Life Alert] button to push. I live in another state and was notified promptly.



04/15/2015

I was in my upstairs bedroom and felt dizzy and I fell on my left side trapping my left arm. I was not strong enough to get up. I pressed my Life Alert pendant around my neck and the paramedics were there in 10 minutes and got me up, I was fine after they saved me.



04/14/2015

I woke up at 8:30 am with severe pain in my lower left abdomen. I used the Life Alert box in the kitchen. It probably took approx. 30-40 seconds and someone was on the line. They called for an ambulance and kept checking on me until they came. Only problem was I couldn’t stand long and the box is on the kitchen counter so I had to keep going back and forth from a chair in the dining room to the kitchen to answer his call. They stayed with me until the EMTs arrived and they also contacted my son and daughter, which was wonderful. I thank god Life Alert was here for me. No matter where I live I will always have Life Alert. Thank you so very much.



04/14/2015

The most important piece to your success is the prompt immediate action your staff has shown to us and to our neighbors. We have called twice this year and at both times your callers have been patient in tone of voice. That has kept me calm. Excellent strategy!



04/14/2015

I’m 81, I fell in the bathroom and my chest hit the edge of the bathtub. It was hurting bad, I tried to wake my sister and niece, but they didn’t hear me. So I pushed the [Life Alert] button and help was here fast; six paramedics and my two daughters you called. I can’t thank you enough for all the help I got.



04/14/2015

I was stuck in my bathtub I did not have a phone in the bathroom and I forgot to bring my cordless phone. I tried to get out for 3 hours, when I remembered my Life Alert on my neck. When I pushed the alert - help was there in 5 minutes with the best help I could ever remember getting in my life and I thank you from the bottom of my heart. God bless you all!



04/14/2015

I fell and I couldn’t get up exactly as your commercial states. My dad tried to help but he wasn’t able to so I pressed my [Life Alert] pendant and your staff was able to contact EMS to help me up. They were great. Thank you.



04/14/2015

I fell going to my daughter’s car. I fell on the side walk. I couldn’t get up and my daughter-in-law tried to get me up but couldn’t. I told her to use my [Life Alert] call button on my cane. She did, ambulance [came quickly]. I was sure glad to see them.



04/14/2015

We purchased Life Alert following my mother’s death in 2008. Dad was resistant to wear the alert mechanism, and it was a constant “debate” between him and his siblings. For some reason he decided to put it on the night he fell and broke his hip. He was alone, and there would be no one around for at least one day. As his son, I can tell you that it is wonderful to have the Life Alert operator tell you that “help” is already heading to my dad when I leave, and I live 50 miles away. It is worth every penny.



04/14/2015

I have used my Life Alert system 5 times for emergencies. Each time they have been excellent, quick, with helpful instructions and called my emergency contacts immediately. I have fallen, had a stroke, medical condition needing emergency surgery and four heart attacks like symptoms.



04/14/2015

My mother had a pill lodged in her throat the wrong way. When she pressed her emergency button, the Life Alert team went into action. They called EMS first, me, and my neighbor to tell what happened and what they were doing to help mama. Thank god for Life Alert!!



04/14/2015

My 92 yr. old mother passed out in her bathroom on Feb 15, at 8:30 pm. Her one leg was trapped between the wall and commode. If Life Alert had not called 911, the accident could have turned into a tragedy because no one would have found her for days later. The gentleman from Life Alert called me let me know what happened and kept me informed that my mother was taken to the hospital. The gentleman was so nice and courteous and so helpful in a time of need. Thank you so much.



04/13/2015

I was not able to stand or walk (lost complete use of my legs). Life Alert contacted the four individuals on my list and all four people responded. 911 center was also contacted and communicated with my neighbor who had a key to my home. All worked out fine.



04/13/2015

Life Alert got in touch with EMS when I had an issue with my by pap machine, your employees are always pleasant and helpful. Approx. 3 years ago I had an accident and I wouldn’t be here if it wasn’t for Life Alert. The O2 fell out of my nose when I passed out. I pushed the button before I passed out.



04/13/2015

Went down in the bathroom while cleaning, could not roll over to crawl out for better footing. Life Alert located a response team approx.10-12 miles away in rush hour; their time was 30 minutes approx. They were very courteous- I would recommend [Life Alert] very highly for their prompt response.



04/13/2015

I fell in the bathroom, I pushed my button. Life Alert came right on the line and stayed with me. They alerted my neighbors and soon I had company including EMS. They took my vitals and asked, “Do you have pain?” No, I had no pain. They helped me up and stayed long enough to be sure I was ok.



04/13/2015

My husband was allowed to quickly leave school and was here in 20 minutes. Thank you!! I fell, could not reach my house phone or cell. I pushed the Life Alert button. Life Alert called EMTs, and all on my call list. They came, lifted me up, and believed me when I said I was not hurt.



04/13/2015

On 3/5/15 I had to get up to go to the bathroom. When I went back to my bedroom, I stumbled over a stool by my bed falling forward and I needed help getting up. Life Alert answered my call very fast notifying the first responders, ambulance, and the people on the contact list. They stayed in contact with me until help came.



04/13/2015

At perhaps at 4:00 am I wanted to go to the bathroom. For some reason I removed my hand on right side of walker. Down I went into clothes closet hitting head on open doorway, falling into my long dresses, I finally got out but not up until I called Life Alert who responded immediately- I will never be without it!!!



04/13/2015

I fell and could not get up. So I pushed the button. Life Alert operator came on, since I was in the other room I began to call for help. The operator stayed on the line and kept me informed when the EMTs were coming; this assured me help was on the way. I was rescued.



04/13/2015

My mother fell in the bathroom, I was in the kitchen but unable to lift her by myself, so mom pushed her Life Alert and they had help on the line right away. Two police officers were here within seconds, then the Life Alert called back to make sure my mom was ok. Very courteous.



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