44,151

  Happy Customer Testimonials

  (since 7/3/2008)
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03/24/2023

Called Life Alert . They sent out EMT’s, ambulance and transported me to the hospital. Life Alert operator stayed on the phone with me until help had arrived. Very pleased with the way my emergency was handled with concerned, professional care. Thank you.



03/24/2023

My dad fell off his bed and used his [Life Alert] button for help. Their staff got help to him immediately. They also called me. It was wonderful.



03/24/2023

I fell in the bathroom. I could not get up so I called Life Alert . They were quick to get here. My leg was hurting so they took me to the hospital. I would not take anything for my Life Alert!



03/24/2023

Life Alert operator stayed on the phone the entire time while we waited for the ambulance to arrive. The operator was extremely professional and helpful. We are very pleased with Life Alert.



03/23/2023

My daughter was out of town for the night and I fell in the kitchen and could not get up. Life Alert got the paramedics to my house and they helped me get up. I have such piece of mind knowing I have it. They called my daughter and informed her of my situation. I am so pleased with the service. It helps me stay independent.



03/23/2023

My mother fell and fractured her femur. We didn’t know at the time. I was 40 minutes away from her and being on the call with her, told her to press the L.A. button. Your representative was patient and stayed on the phone with her until EMS arrived. I am forever grateful for your service to her.



03/23/2023

I recently had a fall and thanks to Life Alert I received help in a very timely manner. The operator stayed on the line until help arrived. She was very reassuring and was concerned. I was not severely injured. The Life Alert system gives me comfort knowing someone is always there to help me if needed.



03/23/2023

I was closing my blinds at the window when I started feeling lightheaded. My blood pressure had dropped. I was out of reach of anything sturdy to grab hold of and fell on my left leg. I tried to get up and realized that wasn’t happening so my Life Alert is ALWAYS on my arm. I pressed it and when the operator came on; when he understood my situation he called EMS, my kids, and he stayed on the line with me until EMS had me loaded and my kids were notified. Fantastic service!!



03/22/2023

I fell in my kitchen and I couldn’t get back up. I’ve had knee replacements on both my knees plus lower back surgery plus I weigh 295 lbs. So, I couldn’t get myself up and [Life Alert] sent rescue to help me. I’ve had to push my button several times in the past and Life Alert has always been courteous and helpful. Thank you so much!!



03/22/2023

[She] was in the bathroom and fell. She was able to push her Life Alert button and talk to someone who dispatched help for her. She has nothing but positive things to say about Life Alert.



03/22/2023

I was dizzy, couldn’t stand up and walk straight. Thought I had a stroke. Waited until morning to talk with caregiver. She said call an ambulance. I called [Life Alert] - what a relief. Ended up having a heart attack at hospital. You do your job great. I appreciate you staying with me until help is here. Thank you so much!!



03/22/2023

I fell two different times and contacted Life Alert. Both times you contacted 911 and the fire department they arrived within minutes. I am extremely satisfied and hope I can keep your service for a long time.



03/22/2023

I fell in my house and could not get up. I pressed my Life Alert button and the Fire Dept. came in about 10 minutes. They were great and helped me get up. I was very pleased.



03/22/2023

[Life Alert Dispatcher] said that she was staying with me, told me to let her know if anything changes. She also told me when help arrived. I speak highly of Life Alert. I would go without a meal for it, I won’t live without [Life Alert]!



03/22/2023

The fourth night mom stayed alone after having 24 hours a day care for 5 months, she fell & gashed her head open. She was able to tell Life Alert what happened, and they contacted both my brother and myself. Since then she has fallen and Life Alert sent the ambulance. Very satisfied with their service.



03/22/2023

I fell in the kitchen and wasn’t hurt or bleeding, but I needed help to get up, “dead” weight, have knee arthritics and have a boot for my ankle and need two people to help me. Four people were sent and I appreciate them for their help.



03/20/2023

A curio cabinet fell on me while I was cleaning it. I broke my left hip. Were it not for Life Alert, I would have died on the floor! Thanks for saving my life!



03/20/2023

I woke up and was having trouble breathing and my legs were swollen. I pressed my [Life Alert] button and just said “I need oxygen and an ambulance” – help came right away. I believe they saved my life. I sat next to the phone but I believe I could not have dialed 911. You saved my life. Thank you.



03/20/2023

I was so cold and they kept me covered with warm blankets all the way to the hospital. [Life Alert] was very concerned and they kept talking to me all the way to the hospital! They have helped me many times!



03/20/2023

My husband had an episode in which he was unable to move, stand or aid himself in any way. We were unable to move him, so we used Life Alert who responded promptly.



03/17/2023

Life Alert has been so helpful to me. My last experience is when my femur broke and they got me to the hospital really quickly. The first time, they got me to the hospital where my heart stopped and the emergency people saved my life. Life Alert is the best. Thank you!



03/17/2023

My dad developed a very bad nosebleed. He was drained of energy. I couldn’t move him to put him in my car to take him to the ER. I used his Life Alert to call for an ambulance. The woman who took my call stayed on the line with me until my dad was safely in the ambulance. Life Alert is wonderful.



03/17/2023

I experienced an episode of weakness, shortness of breath and heart palpitations. I had to sit down to get calm. After trying to call a neighbor, I called Life Alert. They talked to me and called EMTs, who came quickly. Life Alert stayed on the call until EMTs came. I did end up going to the hospital. It was good to see how this worked.



03/17/2023

Fell in house – no injury but couldn’t get up. Pressed [Life Alert] button. They sent paramedics and lifted me to my feet and I was fine. Everyone was very helpful and nice. Glad I have it, especially now as no one is at home.



03/16/2023

We are both on Life Alert, have only used one so far. But the excellent service we got was memorable forever. We called to take my husband to the emergency room. The dispatcher was on the line from beginning to the end, then made sure we were taken care of. He even talked to the captain of the Fire Truck that the service was completed. Good Job!!! Forever we are appreciated, thanks!



03/16/2023

Fell in my bedroom early January ’23. Life Alert contacted my daughter and paramedics showed up immediately. Diagnosed with COVID, leaving me very weak, could not walk. Life Alert dispatched paramedics who came in 15 minutes. Very satisfied with service Life Alert provides.



03/16/2023

I locked myself out of the house. It was getting dark and cold. No cellphone, so I pushed my [Life Alert] button. I also forgot the combination number for the outside box… This is about the third time that I called Life Alert and am very pleased with them.



03/16/2023

Life Alert was called when my wife fell in the living room and my daughter and I couldn’t lift her. Fire department came shortly and set her in her chair. They then found her blood pressure was very high, so they took her to the ER. Life Alert stayed on the call until the fire department showed up.



03/15/2023

I had real bad pains in my stomach and I called Life Alert. They sent an ambulance. They stayed with me on the phone until the ambulance got to my home. They were really nice.



03/15/2023

[Life Alert] keeps talking to you, that kept me calm. Stays on the line, comforting you until help arrives. For whatever reason I call, staff is very polite.



03/15/2023

I was trying to get out of the bathtub and fell back in. I hit my head on the far side and couldn’t get up. Life Alert came in and got me out. He was very nice and helpful.



03/15/2023

My mother was having trouble breathing. I went to her home and immediately called Life Alert. Life Alert called all emergency numbers. Kept me on the line until the ambulance was here.



03/14/2023

I couldn’t breath and was having a heart attack. Thank God I could push the [Life Alert] button. I could not have dialed a phone. They are so good at comforting a person, I recommend them often.



03/14/2023

I had a fall on my patio and was unable to get up. Your Life Alert people were most helpful in getting help for me and also very good to check on me afterwards.



03/14/2023

The Life Alert has been very helpful to myself already… The first time I used it was for a real emergency. I had a severe AFIB attack and the system worked perfect. Thank you very much!



03/14/2023

My mother fell and pressed her Life Alert necklace. Thank God she fell on the carpet and moreover that she had the necklace on! The Life Alert attendant was so kind and kept her calm until we could get in her apartment. He also was able to give the medics her medication and health record!



03/13/2023

2022 was a terrible year. I was in the hospital many times, I lost count. Life Alertwas a great part in my survival of those events. They were called each time for respiratory distress, mostly in the middle of the night. I remembered summoning them on my main box and neck pendant…. I used Life Alert in February 2023, again I was saved.



03/13/2023

It was very hard for me to breath, so I pressed the [Life Alert] button and they contacted the village fire department, and they got me to the hospital very quickly. Then [Life Alert] got in touch with my family and told them which hospital I was going to.



03/13/2023

[Life Alert] actually stayed with him on the line until help arrived. They also gave the info needed to the paramedics that he wouldn’t have been able to give.



03/13/2023

I called 911 and couldn’t get an answer so I pressed my [Life Alert] GPS. They were here in 5 minutes – it was a kidney stone. Life Alert stayed on the line with me, they were great.



03/11/2023

I fell in the laundry room and broke 2 ribs and punctured my lung. I couldn’t speak but was able to press my Life Alert. I lost consciousness and the next thing I know, they were waking me up in the recovery room after I had surgery. If it weren’t for Life Alert, I would not be alive today. Thanks Life Alert.



03/11/2023

My son was really sick so I called Life Alert for them to call the ambulance. Come to find out, he had another stroke. I’m so glad that I have Life Alert.



03/11/2023

My cane fell to the floor while I was getting out of bed at night. While I was reaching for it, I slipped down the side of the bed to the floor. I couldn’t get up, so I alerted Life Alert. They alerted the EMTs who arrived shortly thereafter. Life Alert stayed with me until they arrived.



03/11/2023

Life Alert was very responsive and adequate. They alerted [EMS] right away and contacted myself (daughter) right away. I give 10 stars to Life Alert.



03/10/2023

It’s almost one year since I joined Life Alert. They have been terrific. I’ve had to use my call alert two times since last year and both times I was so impressed. Waiting time was around 10 minutes. They were helpful and wonderful! The best was the operator stayed on the line with me until help arrived!



03/10/2023

I was suffering from a TIA. Life Alert styed on the phone until the paramedics and police department arrived. Life Alert kept me calm until help arrived.



03/10/2023

I was having respiratory problems, chronic. I live alone, that’s why I always carry Life Alert. I wouldn’t be without it. I highly recommend it to anyone who lives alone, no matter what age!



03/10/2023

The power went out and [she] was stuck in her electric chair. Life Alert alerted us to the situation and we were able to help her. Thank you!



03/09/2023

My mother became ill. I called Life Alert. Operator came on quickly. Stayed on the line the entire time while I waited for an ambulance. Contacted family members on the list so I didn’t have to worry about doing it. I felt the operator cared about the stress I was feeling at the time.



03/09/2023

Love you people! I fell (fainted) in the bathroom, hitting my head on the tile floor. Somehow my Life Alert was activated. When I didn’t respond your phone call, Life Alert personnel came to my door. When I didn’t respond, they obtained my key from a neighbor.



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