35,391

  Happy Customer Testimonials

  (since 7/3/2008)
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06/26/2017

I tripped and fell, Life Alert summoned EMS. They arrived shortly and picked me up. I was not hurt and did not need to go to the hospital.



06/26/2017

Had to use my Life Alert. My husband was very pleased that he was able to talk to someone immediately.



06/26/2017

I fell out of the shower. Life Alert called all the people on my list and the ambulance.



06/26/2017

I was having difficulty breathing. I pushed my Life Alert pendant and help was here in 8 minutes. The dispatcher kept me on the phone until help arrived which was very comforting.



06/26/2017

[My mom] was bleeding a lot from her rectum. Pressed medallion and paramedics were here within 10 minutes and were very courteous.



06/26/2017

I had to go to the hospital and I pressed my Life Alert and they came very quickly and took me to the hospital. I am glad I had them; my Life Alert system.



06/26/2017

After being released from the hospital, my mother had a couple of falls. One in the bathroom and one in the bedroom. We immediately activated the Life Alert wrist alarm and the Life Alert dispatcher picked up immediately. We received help within a matter of minutes. Life Alert does everything mentioned in their commercial.



06/26/2017

We couldn’t do without Life Alert. So many times my wife has used Life Alert and each time we knew Life Alert would and did help us.



06/26/2017

Life Alert has been great. They called the emergency people in a timely manner and stayed on the line until all was taken care of. My mother has been so glad to have had Life Alert as an emergency contact.



06/26/2017

Mom slipped in the kitchen and called Life Alert. EMT came promptly and helped her get up and checked her to determine if she had an injury.



06/26/2017

I had fallen and I couldn’t get up because I had my knees replaced and they won’t let me bend now. The fireman were [very helpful in] lifting me up. I would give [Life Alert] a big hug. Thank you very much.



06/26/2017

Could not breathe and get out of bed, too many medical problems. Response was quick and then transferred to the hospital. Everything was expertly handled by Life Alert. I continue to have Life Alert at my home.



06/23/2017

I fell three times in over a week and hit my head and caused bleeding. I pressed the button and help was there in no time. I am very grateful for Life Alert. The best decision we as a family has made.



06/23/2017

I fell in my bedroom and pressed the [Life Alert] button that was around my neck. Medics came in under 20 minutes. 2 strong medics put me in my chair with no problem.



06/23/2017

[Life Alert] help arrived about 5 – 10 minutes in a timely matter.



06/23/2017

My husband fell in the bathroom and I couldn’t lift him. Life Alert responded and local help was great. Thank you. My first experience with Life Alert. I’m 83 and in reasonably good health, but I couldn’t help him.



06/23/2017

Came quickly after the call. [Life Alert] called my family members. They did the job so well. They are a very helpful asset.



06/23/2017

I fainted then fell and gashed my leg. Called Life Alert. They sent an ambulance and a fire truck. They stayed on the line until help came.



06/23/2017

I fell while walking with my walker, I pushed the Life Alert button. You called my sons and my neighbors who met the emergency personnel at my door and let them in. I suffered a broken arm and am now recuperating.



06/23/2017

My latest contact with Life Alert was April 20, at about 9:30pm. My left leg had been hurting for a few days and no matter what I did, that leg would not stop hurting. It got to the point where I could not walk unless I walked on my tip toe and still it was difficult. I had experienced myself with having a few blood clots with my left leg prior to this time. So I thought it was in my best interest to call Life Alert so they could get an ambulance right away in my apartment. Life Alert had an emergency vehicle to my apartment right away. Fire Dept. came first and then the EMT’s. They right away had me on my way to the emergency room. Life Alert always stays on the line with me until the EMT/Fire Dept. arrives. It’s a very well run service. I’ve had Life Alert for almost 2 years now.



06/23/2017

It was the night before Easter and about 4am, the Life Alert went off and then she heard, “Get out of the house, you have carbon monoxide in the house.” She and my aunt who was visiting got up and got out. Life Alert called the emergency response team and they came and tested. The carbon monoxide levels were very high. She had a new [store bought] carbon monoxide detector and it failed. Life Alert saved my mom and aunt’s, and their pet’s, lives.



06/23/2017

The Life Alert dispatcher spoke calmly and asked me what my emergency was after she asked if I had an emergency. She encouraged me with her assurance that she would stay with me on the phone until help arrived. She asked about how I was feeling and when the fireman and EMT’s arrived she advised them of my medication allergies. When she was sure that I was in good hands, she and I said goodbye. I thanked her very much.



06/23/2017

I do not remember anything. I have a faint memory of being in the ambulance and next thing I knew was in the ER. Life Alert has saved my life at least 3 times now. One time, I was told I died in the ambulance and 2 times with respiratory failure.



06/22/2017

[Life Alert has] great service, courteous, professional and timely.



06/22/2017

I don’t know how I would get along without Life Alert.



06/22/2017

Called Life Alert on my pendant. They talked to me. Contacted emergency hospital once and my daughter. Help was there in a short time. Thank you.



06/22/2017

My 94 year old mom fell and broke her hip. The Life Alert staff person stayed on the phone until EMS got here. She was extremely kind.



06/22/2017

My sister called Life Alert once after falling in the kitchen and your help and swiftness really made her feel secure. Aid came shortly and she feels so much more secure in her apartment now knowing help is available quickly. Thanks!



06/22/2017

The emergency happened in May [when] I was in the living room headed to the bathroom [and] my slipper came off and I turned and fell. The lady on the phone stayed on the phone until help arrived. I was not bleeding, but fell on the carpet. Help came. [Life Alert] got me on my feet and checked that I was okay and did not need the hospital.



06/22/2017

My mother fell and she sat on the floor for half hour before she remembered that she had on her Life Alert necklace on. Once she called for help, Life Alert talked to her until help came. She was very shook up, but the staff helping her was able to help her relax. Thank you!



06/22/2017

Our experience with Life Alert has been very positive. [My brother’s] voice isn’t loud enough for you to understand what is wrong and you immediately send the ambulance out and called us. You also let us know if he has been transported and if he is okay. He usually just falls.



06/22/2017

I am 92 years old. I was walking into my kitchen from my porch, do not know what happened but I fell and could not get up. I used my Life Alert button and you answered immediately and sent an ambulance. When I got to the hospital my sodium level was so low - they did not know how I was still alive. My granddaughter insisted I get the Life Alert, so I owe my life to her and you. Thank you.



06/22/2017

I fell in the shower, and could not get off the floor. No clothes on, shower water running. I grabbed the Life Alert button and was connected to Life Alert. 7 minutes later, 3 paramedics were in my bathroom, checking me out, putting me to bed. They called several times during the day to check on me.



06/22/2017

I signaled Life Alert that I needed help and she stayed on the phone with me until she heard the EMT’s at my door. She kept me calm while I waited for them. They are always pleasant when I test my equipment. I have recommended Life Alert to some of my friends.



06/22/2017

Had a severe asthma attack, I could not get control of it with my meds. I was alone and felt a little fear. I was grateful to be able to get help [from Life Alert], the lady who was speaking with me made me feel secure and she stayed with me until EMT’s arrived.



06/22/2017

Each and every time I used Life Alert for my emergencies the staff was very kind and handled everything in a good timely matter. I have never experienced any bad things since having Life Alert system in my home. I feel secure knowing I have it and can get help quickly if needed. Thanks to all involved.



06/22/2017

I had fallen and I couldn’t get up. I tried for 15 minutes, but then I remembered I had a Life Alert. They came on the line and next thing I knew I was I being met by ambulance EMS. They picked me up, sat me on the sofa and they checked me out. Unfortunately, I had broken my right foot. Thanks Life Alert.



06/20/2017

My husband fell in the bathroom at 2am. I could not lift him to his feet. We called Life Alert and they arrived within 15 minutes. They were professional and caring.



06/20/2017

Grand-daughter was having chest pain, cold, and very pale, and weak. Called Life Alert and they had EMT responders on the scene fast.



06/20/2017

They came within minutes of me pushing the Life Alert button. They stayed on the phone until the ambulance arrived.



06/20/2017

I was in severe pain. [Life Alert] came and carried me to the emergency room.



06/20/2017

I was out at time of emergency, Life Alert called me and told me exactly what was going on at my residence. Thank you.



06/20/2017

I fell on the bathroom floor in route to shower at 8:30am, hit head on tub, was unable to get up. My cell phone was left in bedroom and could not contact anyone. Rang my Life Alert around my neck. They responded loud and clear, they contacted my sister and talked with me. Came to my apartment door and my chain was on, they removed it and got me out of my night gown and bathrobe, I was very frightened. I had fractured my hip. They took me in an ambulance to hospital. My sister arrived and came with us. I am so grateful. I had my Life Alert several years and no need to use it until now. Thank God I had it!



06/20/2017

My husband had fallen and bumped his head and was bleeding rather hard. I had panicked and I was asking the Life Alert operator to please not leave and he said he would be there and calmed me down. In minutes, the fire dept. were here and just knowing the person was still on the line helped. Thank you.



06/20/2017

I had 2 incidents and Life Alert was great! Thank you!



06/20/2017

Rolled over (did not fall) trying to pull a weed. After trying to get up with the cane several times, I pushed the [Life Alert] button. They came from all directions! Thank you.



06/20/2017

I was surprised how fast it was taken care of. Very good. Thank you so much [Life Alert].



06/20/2017

Fell and Life Alert called volunteers to pick me up. Service was excellent.



06/20/2017

I fell in my bathroom and hurt my pelvis very bad. Can only walk with walkers. Life Alert got me help soon. Thank you, thank you. It felt like I’m not alone, with you; thank you and god bless you.



06/19/2017

Glucose levels for diabetes went to a critical 35. [Life Alert] response was quick for paramedics and fire dept. Severe response to UTI and ambulance transport for a 4 day hospital stay.



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