28,267

  Happy Customer Testimonials

  (since 7/3/2008)
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01/23/2015

I fell over my walker’s wheel - hitting my head. Life Alert called the emergency vehicle who came and took me to the hospital emergency room. Since I take Xarelto they gave me a CT scan to make sure there was no bleeding inside my head. I thank god and all who helped, and I am recovering, have just a little dizziness when I turn over. Thanks, Life Alert!



01/23/2015

I fell going up the step on my front porch. I hit my head and right shoulder on a bench and fell down onto the tile on my left arm. I was able to reach my Life Alert pendant and pressed it not knowing whether it would work outside. I heard sirens within a few minutes.



01/23/2015

You answered several calls for my dad - once, last winter he stepped outside on his front porch to put salt down for the postman not to fall and he fell himself- the temperature that day was 9 degrees- he couldn’t get up to get inside the house. He called Life Alert for help - this was just one of many calls for help. Thank you all for your help.



01/23/2015

My 92 year old mother fell, could not get up to go to the phone. I was not home and she used the button on her pendant to call Life Alert. Representative was on the phone until I got home, called ambulance and did not hang up until EMTs were here with her! Fabulous service!!



01/23/2015

“I fell and couldn’t get up,” I used to think this was funny – I don’t anymore. I didn’t hurt myself but these 88 year old knees wouldn’t bend enough to get me up. Help arrived in good time- it all went over in good time- a fire engine with 3 young men arrived and stood me up.



01/23/2015

My mom fell in her kitchen and hit her forehead. She passed out. When she came too she pressed her Life Alert button that was around her neck. She was disoriented but was able to communicate with the agent. The agent called me (her son) and called the police and paramedics who took her to the hospital to be evaluated. She is ok and recovering now.



01/23/2015

Dad fell 11/29/14 and broke his hip while putting away groceries. He called Life Alert and [EMS] was there in no time. They got him to the hospital before we could get there. Someone even put away his food. We were very satisfied with your service as he is 93 and lives alone.



01/23/2015

The service from my 1st inquiry phone call to installation has been great! My dad has had to push the [Life Alert] button since owning it, and everyone was right on top of it and gave him much help and reassurance. Even when he does monthly tests, the responder is so kind patient and courteous. So glad I looked into Life Alert and had my dad purchase your program.



01/23/2015

My husband got sick on Nov 29th, got disoriented. I called Life Alert [safety pendant] and right away came, took my husband to the hospital and we found out he had a stroke - we are still at the hospital. But I am very grateful to you, for all the help you have given me. May god bless you always.



01/23/2015

I live in the country and have a long walk to get my mail. This last November I fell on my way back to the house. I immediately pressed my [Life Alert] pendant button and relaxed. It wasn’t too long before my brother and sister-in-law, the community ambulance, and the fire truck came to my rescue. They got me up and into the house and stayed with me to make sure I was ok. I wouldn’t have any other service.



01/22/2015

I fell out in the yard and my arm hit a drain pipe. It swelled immediately and I knew something was very wrong. I pressed my [Life Alert] wrist button. After a while, the firemen came and later an ambulance came and took me to the hospital.



01/22/2015

I was getting out of bed to get dressed; I lost my balance and fell between the bed and a dresser. I ended up flat on my back on the floor. Luckily, I had my Life Alert and pushed the button. Help arrived within five minutes. Life Alert staff was more than courteous and helpful.



01/22/2015

The morning of my wife’s problem she was having trouble breathing due to congestion in her chest. We alerted Life Alert who sent help. She was taken to the hospital and all turned out well. The dispatcher stayed in contact with me until help arrived.



01/22/2015

My mother had fallen and the [Life Alert] representative stayed with us until the EMS came, and even at that time after presence, the rep gave them [EMS] a complete run down of her meds and assured us that everything will be fine - I was truly amazed that the rep had mom’s medical history on hand - Great Job!



01/22/2015

Mom fell and had no cell phone in her pocket. She pushed the Life Alert button and a calm voice spoke to her, reassuring her that things will be fine. The Life Alert official contacted the fire squad and then called her son. Mom was taken to the hospital. She bumped her head and banged her knee. Without Life Alert, I fear the worst. Thank you.



01/22/2015

I had a severe infection in my lungs. I just got weaker and weaker till I couldn’t get out of bed. They took me to the hospital after they took my temperature. They decided I should go. I would have just been stranded if it hasn’t been for Life Alert.



01/22/2015

My lip dislocated and I needed an ambulance. Life Alert stayed with me and also notified my contacts. I found them to be very concerned that they kept him notified and let him know when I reached the hospital. Thank you for being there for me.



01/22/2015

I have several medical conditions and live alone in a retirement home. I have and needed my Life Alert now for at least 3 years, have used it several times- twice it saved my life. Your staff is always there with me. Very courteous even when it goes off and I am unaware of it. I will always wear it; I feel safe.



01/22/2015

I am 82 years old lady. I fell and literally “could not get up” I thank god I have my Life Alert bracelet on, I was alone. Life Alert answered my call and [sent help] immediately. They examined me - fortunately I had broken nothing- just couldn’t get my leg out from under me. They lifted me up when I needed help. Thank god for Life Alert.



01/22/2015

I had gone to bed early - but kept having reflux so I decided to go sit in my chair in the living room - I turned the heater on, just turned around and tripped over my own feet and fell hard on my (both) knees. I wiggled over to the “Life Alert” box and pushed the button. My legs would not help me up. Help came quickly and picked me up to my chair. I was not broken, just banged my knees. I’m ok but sore.



01/21/2015

My mother had been taken to the hospital Sunday. She was not feeling well. It was determined (x-ray) – no pneumonia, lungs sounded good she was sent home. Monday afternoon she started gasping for breath, I ran and got my C-Pac machine and put it to her nose and put a fan on her. I reached up and pressed her Life Alert necklace that she was wearing. Everyone that spoke to me tried to calm me to help my mother better. The fireman arrived first then the ambulance arrived. Mother arrived at the hospital in cardiac arrest. If we did not receive the fireman and ambulance as quick as we did I don’t think she would have made it. She spent 3 days in ICU and 3 days on the heart floor. She is at home and building her strength back. I want to thank everyone at Life Alert for being patient with me and saving my mother’s life. It is worth everything when we see my mother who is a grandmother of 5 and great grandmother of three striving to get her independent life back, smiling, laughing, and loving.



01/21/2015

I fell about 6 am Thanksgiving morning and couldn’t move. I pressed my button and it called for help. The EMTs came and got me up. I wasn’t hurt very much, but sore. My kids couldn’t come until the afternoon, so I was lucky I have Life Alert.



01/21/2015

My mother has multiple health issues including CHF. We purchased Life Alert as she lives alone. On this particular occasion she was feeling dizzy and faint. She got scared and contacted Life Alert. They contacted the local EMTs who came out and made sure vitals were good. Thank you for your services.



01/21/2015

My mom fell coming up our front porch steps. [EMTs] arrived within minutes, lifted her up and helped her into the house. They examined where she thought she hit her head and didn’t leave until they felt she was ok. They were very nice and helpful and I was so glad they were there to help me.



01/21/2015

We needed assistance to take my mother to the emergency room. I pressed the button and within 30 seconds someone had responded and called the rescue squad. My mother was so weak at this time and I had no assistant in the home. Life Alert got the help we needed immediately to assist my mother. Thank you very much.



01/21/2015

I fell and needed assistance. The Life Alert staff member called my daughter and paramedics. He remained on the line until everyone had arrived, which was very reassuring. I had been unable to reach the phone, so I am very glad that I was able to use Life Alert. I was discharged from the ER later that day.



01/21/2015

I fell and broke my hip at 3:50 am. I punched my Life Alert necklace and help came shortly and I was taken immediately by ambulance to the hospital. I was so glad that I had my Life Alert necklace.



01/21/2015

On occasion my husband has needed to go to the ER, and on another he fell and I needed help to lift him. [Life Alert’s] response has always been immediate and I am truly thankful for this service. My husband is 81 and suffers from cellulitis and dementia.



01/21/2015

On Jan 8, I fell and needed assistance. I called my daughter, who was about 20 minutes away. Due to my medical problems she told me to use my Life Alert button to get help while she was on the way. Life Alert notified my apartment office so that maintenance personnel could open my door when paramedics arrived. Fortunately, I did not have to go to the hospital. My daughter and I appreciated the follow-up call from Life Alert too.



01/21/2015

With a touch of a button, my mom was able to summon emergency help when my father collapsed. Life Alert called emergency personnel, called family members to alert us of the emergency, and stayed verbally in contact with my mom until the EMTs arrived. Once EMTs arrived, Life Alert was able to give them my dad’s medical history/med list as needed.



01/20/2015

I was very pleased with the quick response when the button was pressed. The ambulance and police came while we were still talking. I have told others about Life Alert before and after my situation. Thank you for being here. It was AWESOME!



01/20/2015

Late one night, mom was awakened by a loud noise at her back door. She pressed her Life Alert button and the man called the sheriff, and then called me. He then stayed on the phone with her till help arrived. It was a great comfort to her, to me, and my brother. Thank you very much for your caring service.



01/20/2015

I fell in my carport and immediately pressed my Life Alert pendant. Although I could not be heard - my response staff members continued to call out to me. They immediately sent an ambulance and began calling my contact numbers. Within 10-15 minutes the ambulance arrived. I had broken my femur in 4 places and required emergency surgery. The temperature that morning was a blustery 22 degrees. Thanks for being there Life Alert. I have been recommending you to my friends.



01/20/2015

Anxiety blood pressure spike; I asked for paramedics to check. Life Alert did as I asked, EMT decided on hospital due to possible stroke. Life Alert called my family and stayed on the line until advised by EMT. I feel very secure with Life Alert.



01/20/2015

I got up one night, could not yet sleep in bed so I came to the living room to my easy chair, which I can sometimes sleep in it. I reached for a blanket to put over me; my foot was on the blanket, I turned around caught my foot in the blanket, I fell on the heating unit. I called for help and they were very helpful. Thanks to Life Alert I’m alive today. I’ll be 88 years old thanks to you. I told a friend about Life Alert she has already got one.



01/20/2015

My mother lives alone at 84 yrs. old. My brother and I helped mom to get Life Alert, because we were afraid she could fall and not be able to get to a telephone. Mom got out of bed and didn’t turn any lights on, she said she was in a hurry to go to the bathroom and she fell. Thank god she had Life Alert. They called me to tell me they were taking mom to the ER and I could meet them there.



01/20/2015

I have recommended Life Alert to several people. I was having chest pains for two days, didn’t know what it was, till finally thought I better get some help. I couldn’t breathe by then so I called Life Alert and [help] was there in 5 minutes. They’re just great.



01/20/2015

I fell in the kitchen and couldn’t turn over and get up. I had a pot on the stove (later burned) and when they arrived they turned it off and got me up and on my feet, and then took me to my chair and checked my pressure and sugar. Thanks Life Alert.



01/20/2015

My mother fell in her bedroom and could not get up. Thankfully, she had her Life Alert pendant handy and contacted Life Alert who, in turn, contacted the fire department who responded and checked her out. In addition, the fireman stayed with her until I arrived at her apartment. Everyone involved should be commended for their professionalism.



01/20/2015

My husband fell on the floor and could not get up and I could not help him (I recently had open heart surgery), we pushed the button; you stayed on line with me until help arrived. Later that same day at 1:30 pm my husband (who suffers from bi-polar disorder) tried to commit suicide by overdosing on pills. I called Life Alert and same paramedics came out and saved his life. He was taken to closest hospital then taken to a behavior hospital.



01/19/2015

Life Alert was wonderful! They were courteous and concerned and most helpful. I fell and fractured my hip. Life Alert had help at my house in a few minutes. They sent help to get me to the hospital, so the next day I had a hip replacement. If I didn’t have Life Alert I don’t know how long I would have lied on the floor before I could get help. I think everyone who lives alone should have Life Alert.



01/19/2015

My mother took a fall and used her Life Alert to notify you. In turn, you contacted me and the emergency response team. Fortunately, she didn’t suffer any major injuries in the fall. I’m very grateful for the service. She could have remained on the ground for several hours if she hadn’t had the ability to notify you of her dilemma.



01/19/2015

I was having neck spasms and was unable to turn my head. They were very courteous and took me directly to the hospital. The [Life Alert] person answering my call assured us they were sending help. The ambulance came right away.



01/19/2015

The power went off. I was running out of oxygen and Life Alert stayed on the line with me until EMS arrived and was in the house, this was very comforting to me. Also Life Alert contacted my child right away. That also helps me to know that they are just a button away. Thank you, Life Alert.



01/19/2015

I passed out in the kitchen; my son, who lives next door, was just coming in to see me. He pressed the [Life Alert] signal and [help] arrived quickly. I came to and they carefully lifted me up to the stretcher and took me to the hospital. While in the ambulance they called in all information they would need. They were wonderful, careful, and concerned.



01/19/2015

My grandmother came home at night and tripped and fell on the front step. She could not get up and it was very cold. She pressed her Life Alert and hoped for help. When Life Alert called they said there was no response and had already sent an ambulance. I live 3 miles away and the ambulance was already there. She had broken her pelvis. Thank you, Life Alert!!!



01/19/2015

Life Alert saved my life. I fainted in the bathroom and Life Alert immediately [sent help] – diagnosis - pneumonia. My children were immediately notified and their peace of mind and mine could never be measured. Anyone who lives alone is CRAZY not to have it. This is the second time in my 81 years that I have been hospitalized, and I lived to tell the tale. God bless you and thank you!



01/19/2015

I turned the stove on and a dish towel was close to it and caught on fire and I was able to throw the towel in the sink and put the fire out; but Life Alert called to check and make sure I was ok. They alerted the fire departments that I did manage to get the fire out so they were able to respond without all of the sirens.



01/19/2015

I fell outside on the back patio. My neighbor had already called me and was coming to bring me supper. He assessed my condition and decided I should push Life Alert. EMS came. Life Alert notified my family and they were able to make arrangements to meet me at the ER. Life Alert was very helpful.



01/19/2015

Life Alert truly saves lives! The staff is awesome! They take control, quickly and calmly which helps the patient and family members tremendously! I would recommend this service to anyone, very highly! Thank you very much!!



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