27,632

  Happy Customer Testimonials

  (since 7/3/2008)
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10/20/2014

I experienced pain in my chest different from any other chest pain I’ve had before. I took one nitrate pill at 2:30 am, it stopped the pain. At 3:40 am the pain returned. I immediately pressed my Life Alert pendant after taking another nitrate pill. Life Alert responded within minutes, [EMTs] got me in the ambulance. I received aspirin and they hooked me up with an IV and took my vitals. I was at the hospital within twenty minutes.



10/20/2014

My neighbor had just received her Life Alert one week before she fell in her driveway and broke her hip and wrist. As her first responder I was able to be there within minutes. Without Life Alert, no one would have seen her. It was hot that day and she was in the sun on the asphalt. I don’t think she would have made it. You saved her life.



10/20/2014

I have fallen 4 times since I got Life Alert and everything has been wonderful. My last fall I was on the porch and the box is in my living room. I was concerned if they could hear me and they assured me everything was fine!



10/20/2014

I was alone in my apartment (live alone) and I had an accident where I dropped a heave weight on my ankle and since I’m on a lot of blood-thinners, I could not stop the heavy bleeding. I decided to call Life Alert to try it out instead of calling 911 directly. The operator was great. She called for medical assistance and remained on the line comforting me and making certain I received emergency help.



10/20/2014

My mother was having chest pain. She pushed her Life Alert button; the ambulance came and took her to the emergency room at the hospital. Meanwhile the Life Alert staff alerted me so that I could meet her at the hospital. I am very pleased with the service.



10/20/2014

Lost my balance and fell slowly to the floor in a sitting position. I have bad knees and could not get up. Got Life Alert by pressing the button on my necklace. Life Alert stayed on line till EMTs arrived. They got me up and checked me out. Was not hurt.



10/20/2014

My mother-in-law slipped to the floor from her bed immediately after I left to go out to breakfast. [Life Alert] tried to reach me, approximately 5 attempts. She was very pleased as she shared it with me when I returned, how nice the people were and she finally pressed her button for the first time in more than 4 years!



10/20/2014

My husband had brain cancer and seizures that left him lose the use of his right side. He fell a number of times and we were so thankful for Life Alert. It allowed me to run errands and know he had piece of mind he could push his button. Thanks so much!



10/20/2014

While I was at the store 1 block away, my husband got up with his walker to cross the living room and fell with the walker too far from the phone to call. So he pushed his Life Alert button and the paramedics came and got him up before I came home. All was well and my husband was pleased with the promptness and care. Thanks Life Alert.



10/20/2014

Mom was having trouble breathing and hit her Life Alert button and the paramedics came right away. They were wonderful with notifying myself and my brothers and letting us know the action taken. My mother was very secure knowing help was always right there.



10/17/2014

Mom needed to be brought to the hospital. She was weak and unable to walk while going to use the bathroom. I pushed the Life Alert button since mom couldn’t. She was treated kindly and professionally by the EMT staff. Thank you.



10/17/2014

I was alone when I fell in my utility room and broke my hip and hit my head. I pushed my “Life Alert” button. The person from Life Alert stayed on the line until help and my daughter arrived. I thank god for a system such as “Life Alert.”



10/17/2014

I fell, couldn’t get up, pushed the [Life Alert] button and my family and ambulance were notified. I was taken to the hospital for injuries to be checked out. Fortunately, I was able to go home. Thank you!



10/17/2014

I suffered congestive heart failure. Life Alert had paramedics to me in less than 5 minutes and they stayed in constant contact with me until they came. They were able to give them my medical history - they were great!



10/17/2014

The paramedics said, “This is really nice; [Life Alert] gave us a list of all medication and allergy info.” I really appreciated the follow up phone call. It was nice to know that you made sure mom was getting the help she needed.



10/17/2014

My wife fell and her back was in severe pain. She thought the left hip was broken. I called [Life Alert] and the ambulance arrived. We went to the hospital and they took x-rays along with a prescription. Everything is ok now. You folks monitored everything until we all left the house. Thanks again.



10/17/2014

My husband woke up and could not get any breath. I got up and went around the bed. I could not help. I pressed my Life Alert I wear. Help came on immediately. I told him what was wrong; he said help was on the way. They came and took him to the hospital.



10/17/2014

My mother fell while she was alone in her home. She was able to call for help with the Life Alert necklace. Our family was notified, but paramedics were there helping her before we could get there. Happily she is okay. She feels secure knowing she isn’t really “alone.”



10/17/2014

I passed out and my aide pushed the [Life Alert] button and within minutes someone from our local police dept. came to my house. They called the local first aid squad; from there the squad brought me to our local hospital. Their response saved my life.



10/17/2014

I slipped in the bath tub, was getting out and slipped on the mat. I missed the bath seat and landed in the tub. I tried getting out but was unable. I pressed my button and a lady answered, contacted the emergency, and my daughter. Both arrived at the same time. They helped me out; I wasn’t hurt so that was the end.



10/16/2014

I heard three gunshots fired outside my window and the response time was 3 minutes after the call was placed. Life Alert stayed with me the whole time, constantly checking up on me throughout the call. Even called me when they heard me moaning a lot and responded whether I am ok or not. If I forget to check in once a month, they automatically give me a ring on Life Alert. I am very pleased and feel much protected with Life Alert on hand.



10/16/2014

Found my husband on floor - almost near death - if he didn’t have the Life Alert he would no longer be here. Life Alert sent help immediately and my husband is still here. He had a heart attack and Life Alert was his savior. Thank you. I recommend Life Alert to everyone.



10/16/2014

My mother is 92. She lives with us. On a recent night she felt sick and we didn’t hear her calling us. She contacted Life Alert and they sent an ambulance. The EMTs woke us up at 4:30 am and we followed them to the hospital. Mom is now home and everything is fine.



10/16/2014

Thank you for the prompt service. The ambulance was there in less than 15 minutes. I had a reaction to 2 different types of medication given at the same time. I was just sure I was having a stroke. Everything is fine. I’m off of those medications and doing good. Thank you again, [Life Alert], for being there for me.



10/16/2014

My mother fell inside her house. When I arrived, even I couldn’t get her up off the floor. Your staff stayed on the phone with me until the fire dept. came. They were very nice and two of them lifted her up and into her chair. I’m very thankful she had no injuries.



10/16/2014

My mother was unable to walk because of pain in her right leg. She needed assistance to the hospital. She used her Life Alert button, they responded immediately, sent paramedics to assist her, and transported her to the hospital. The dispatchers are always courteous and respectful and we never had any problems with Life Alert. Thank you.



10/16/2014

Had oil in pan and turned the stove on; had to step outside but took a little longer than I should have. When I came in, the house was full of smoke the smoke detector went off, and the fire truck was on the front steps in 5 minutes. I had just about all the doors and windows open. Thanks for being so prompt. Makes me feel safe!



10/16/2014

I cut my leg on a picket fence while stepping over it; and being on Coumadin it was bleeding hard. Thank goodness for my pendant, I pushed it and by the time I got in the house they were calling to find out if I had an emergency, and the ambulance was here in about 15 minutes. I had to go the hospital – I had 18 stitches. They called my family and they came to the hospital. The fireman mopped my kitchen floor as there was blood all over. Everyone was very kind to me. I was very impressed how quick and smooth everything happened.



10/16/2014

I tripped and fell when coming up onto my front concrete stoop. I cracked my head very hard. Due to a previous stroke I was not able to get up. I pushed my Life Alert button not knowing if it could be heard from outdoors. Life Alert attempted to call me then called EMS, and then alerted both daughters. EMS stayed with me to be sure I had no injuries.



10/16/2014

After minor surgery to remove an ingrown toenail, my big toe was bandaged. The following morning, the bandages caused me to stumble and fall. Life Alert responded seconds after I pressed the button and stayed on the line until the emergency passed. Police helped me up without any injury. Thank you for the assistance.



10/15/2014

I was just going to bed. As I turned I lost my balance and went down. I pressed the button and the dispatcher came on. After the fire department arrived it was all ok again. It made me realize that I had done the right thing by getting Life Alert. P.S. My granddaughter in Colorado was very impressed.



10/15/2014

I had put a pot on the stove to heat and forgot it and left to go to the drug store. While I was gone the pot began to burn and filled the kitchen with smoke. That set off the Life Alert – the police and fire dept. came and put it out – when I came home this had happened – it saved the house.



10/15/2014

I was rinsing down the garage floor. I was barefooted, slipped, and fell on my back hitting the back of my head. Since I had a knee replacement I am unable to get up once I fall. I pushed my Life Alert button; they sent someone who checked me to see that I was not injured and needed to go to the hospital, and helped me into a chair.



10/15/2014

My mother slipped entering the shower with water running. Fortunately she fell outside the shower stall. When the [Life] Alert was activated, the response was immediate. Within 10-15 minutes paramedics entered the house - all were very courteous and helpful. The paramedics called me as well as my ex-wife. Thanks.



10/15/2014

My dad has fallen quite a lot in the last few weeks and Life Alert has been great! Being their daughter and living 5 minutes away, it’s wonderful to know I have reliable help. Thanks Life Alert!



10/15/2014

We wanted you to know how thankful we are of your services and that we have been impressed with every person we have been in contact with. Your processes are clean and expedient which has provided us with a feeling of safety and security for our mother. She was extremely happy once she was able to use the service and realized it was for her complete benefit!



10/15/2014

Mother had fallen to her knees and my husband was unable to get her up. Mother pressed the button and my husband told Life Alert he needed help to get her up. They sent 2 EMT trucks and had to take her to the ER due to cut on her leg.



10/15/2014

My mother had a severe nose bleed. Her home care person hit the “Life Alert” then her family was called to notify. They even called hours after to check on my mother - my mother is almost 90 and has used the Life Alert button several times, we have a very close family and we do feel very comfortable when we’re not there because we know Life Alert is there.



10/15/2014

When I arrived at my aunt’s home and found that she fell on the floor, we hit the Life Alert button. The rep summoned paramedics right away and stayed on the line until they arrived. She inquired as to my aunt’s well-being as we waited and when the paramedics arrived; she debriefed them and wished us well before disconnecting.



10/14/2014

My mother fell in her house in a place where she could not reach a phone. She pressed the Life Alert button and help was dispatched immediately. She received timely assistance because of your services. Thank you!



10/14/2014

I was alone at the house and started having severe chest pains. I pushed my Life Alert button and you had the ambulance contacted immediately. I was taken to the hospital and was soon better. Thank you.



10/14/2014

My blood pressure dropped to 50 over 40, I was dizzy and had blurred vision. I could not dial the phone so I pressed the button. A voice asked what the problem was and the next thing I knew the paramedics were there and took over for the operator. I want to thank everyone there that night and a big thank you to the operator that took care of me. Thank you very much.



10/14/2014

After falling they were making phone calls to my family as soon as possible. So a decision would be made whether to call EMS. They maintained contact with me; this gives my daughter a sense of relief that she is a phone call away if I need help - thank you so much.



10/14/2014

[Life] Alert staff was very quick to respond to the emergency. Quickly called alert contacts and got someone to me right away. Each experience was the same as the first, they acted very quickly. All staff members that received the alert calls were extremely friendly and stayed on the line until help arrived.



10/14/2014

I was brushing my teeth and suddenly bright red blood was pouring out of my nose. Never in all my years had I experienced such a thing. I would not stop. So I took a large towel and pushed my Life Alert button. They came within 15 minutes and took all my vitals. Then I was on the wheels - into the ambulance - 10 minutes later at the hospital where I stayed for 3 days of monitoring and care. I am not afraid of living alone thanks to Life Alert.



10/14/2014

I myself called for help. The response was very quick. I was really amazed at how fast the group came. They were polite, kind, encouraging and very thorough in their examination of me. I felt so relived and safe in their hands. I was comfortable having these strangers in my home. They were so gentle and caring. I have told all my friends about this experience.



10/14/2014

I had fallen, hit my head and shoulder plus skinned the top layer of skin off just above my elbow. It’s not nearly as bad as it could have been if help hadn’t arrived as quickly as it did. It took me some time to decide but very happy I made it! Thank you.



10/14/2014

I slipped in the bathroom and fell back. I heard my hip break and my daughter called Life Alert and [EMTs] were here within minutes and took me to the hospital and I had surgery. Life Alert’s response was very good. Thank you.



10/14/2014

I upset my small scooter and couldn’t get up because I can’t walk due to an auto accident. Since I live alone I had no one of course but to push my little button. When she came on the line I told the operator I wasn’t hurt but just couldn’t get up and please tell them “no sirens” which they didn’t use. In no time at all they all came one after another. My storm door was also locked and somehow they got in without any damage. All the men were very courteous and helpful. Thank you, Life Alert. I strongly recommend it.



10/13/2014

My smoke detector went off due to leaving a pot on the stove. When they could not reach me by phone -- Life Alert called the fire department. However the house was full of smoke only. We got the smoke out and they called my daughter to explain what happened. I pray that I will not leave the pot on the stove again unattended. I am 100 years of age. I was frightened also.



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