28,037

  Happy Customer Testimonials

  (since 7/3/2008)
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12/19/2014

I fainted when I stepped into the shower. Upon awakening I realized I couldn’t get up off the floor and I couldn’t reach a telephone. I pushed the button on my Life Alert pendant. There was immediate response and frequent reassurance while paramedics and family were called. I would like to thank the representative that worked with me. Everything worked exactly as planned. Life Alert is worth the cost. Thank you.



12/19/2014

I fell when I was loading my washing machine, I just lost my balance. The washer is upstairs and there is carpet on the floor so I only got a few bruises. But it takes 2 people to get me up. I have knee replacements so I can’t get on my knees. I’ve had to use Life Alert 4 times, and have been happy with their service. I live alone so this is a good thing for me.



12/19/2014

Life Alert has been a blessing. The response time from the time that the pendant is activated till EMS has control is superb. The communication and updates provided to family members who are listed are detailed, complete, and we are kept updated until my mother is turned over to EMS. It is good to know she has it, good piece of mind.



12/19/2014

My father fell and broke 4 ribs; unable to get up, Life Alert notified me. When I got there they assured me an ambulance was on their way. They stayed in touch with the ambulance with info on my dad. I would “Highly” recommend Life Alert to anyone who feels they need reassurance that someone is always there when needed.



12/19/2014

About 1a.m. I fell as I was going to the bathroom. I lied on the floor for a few minutes, and then realized I could not get up. I live alone in my home; I had my Life Alert button on the night stand so I reached up for it and was thrilled in hearing a warm voice saying they would get an ambulance. He was so reassuring, thanks.



12/19/2014

I was in bed and needed to use the bathroom but couldn’t get up and was very dizzy, couldn’t help myself. So after a little while I pressed my Life Alert pendant for help; help came quickly and my family, then the ambulance came quickly and helped me to the ER. I feel so comfortable (living alone) that I have Life Alert by my side! Thank you, people, so much!



12/19/2014

My aunt was experiencing chest pain. She previously had experienced a heart attack. After speaking with the Life Alert personnel, he helped contact medical assistance, stayed on the phone before and during the wait for medical personnel, and provided medical info to the paramedics to include medications taken by my aunt. He even called while en-route to the medical facility. Very caring and helpful.



12/19/2014

My pulse rate was well over 100 when I called [Life Alert]. [EMTs] arrived within minutes and then transported me to the hospital. Excellent service. It’s a great relief to know help is only minutes away! In my book they get the 5 star rating!



12/19/2014

Well… in the short time we have had Life Alert for my parents; we have had to push their buttons often! Each time that Life Alert has responded, we have been more than thankful! The reassurance it gives me (daughter) and the feeling of security is a blessing; Life Alert, when I am not able to be with my parents! Thank you, Thank you, Thank you!!!



12/19/2014

As it turned out I was absent (in Germany). The carbon monoxide detector worked as planned and Life Alert, not being able to reach close ones, alerted our emergency service. I do commend Life Alert for handling the situation - even in my absence. Had I been there they might have, could have, saved my life!!! Good to know!



12/18/2014

I fell on the sidewalk in front of my building. Life Alert folks kept me calm and called help immediately. They also notified my daughter of my accident and had her meet the ambulance at the hospital. My wrist band was a blessing that Sunday morning and I have since activated my iPhone app too. Thank you very much.



12/18/2014

My mother fell and hit her nightstand in the early morning hours. She blacked out momentarily but came to and pressed the button to notify Life Alert. Their neighbors, first responders, and I were immediately notified and came to her aide. They stayed on the phone until someone was able to gain entry. I was happy we had set up Life Alert.



12/18/2014

My 91 yr. old mother fell - my 92 yr. old father was unable to help her. Thank you, Life Alert - emergency help arrived and I was kept informed of my progress by Life Alert with each step; I even received a call later that day to check on my mother.



12/18/2014

Severe hip pain caused me to go down on the floor and I was unable to pull myself up. I was not near the alarm box, but crawled to my phone and then pressed my alarm button. Soon after the phone rang with the call from Life Alert saying help would be here soon. Fortunately, I have a lock box with my key and the paramedics had no problem getting in the house. They asked if I needed to go to the hospital and I just needed help getting up. They were very professional and very nice. This was my first experience using Life Alert and everything worked well. Thank you.



12/18/2014

I have problems with Vertigo and a few weeks ago an attack threw me to the floor in a hallway and I couldn’t move. My husband had just come home from the hospital and could not get out of bed. He pushed his button and within four minutes help was there. Thanks Life Alert.



12/18/2014

I was in the den trying to put a caster on the chair that fell out. I lost my balance and fell, I couldn’t get up. My grandson was upstairs sleeping and I couldn’t make him hear. I wasn’t hurt; I pushed the Life Alert button. They got the paramedics here as soon as possible. They checked me over and I was okay but Life Alert stayed with me all the time until help came.



12/18/2014

In early November, my mother fell in the bathroom and then passed out. As we were helping her back to her room, we pressed “the button”, and Life Alert staff answered and quickly summoned the local ambulance service. Turns out, mother was ok. But it’s nice to know how a real emergency works.



12/18/2014

I have had many experiences with my Life Alert. At 95 my balance is very bad, but my bones are evidently very good. I have had many hard falls, but mashing my button brings help within minutes; since I live alone I thank god every day for Life Alert and our wonderful good paramedics who answer it.



12/18/2014

Our mother fell in her bedroom breaking her hip and collar bone. She pressed her wrist button; the Life Alert came on in the living room, dispatching an ambulance, and alerting at least two family members. There was a follow-up call shortly afterwards. Thank you so much for the great service.



12/18/2014

My 99 yr. old father was doing very well and living alone when he fell and fractured his hip. Fortunately, he was wearing his Life Alert and had the presence of mind to push the button. Life Alert contacted the paramedics and they were there in less than 10 minutes. Life Alert worked exactly as advertised.



12/17/2014

I have high blood pressure and have been under a lot of stress over my brother who has cancer; also he is/ has been listed as my emergency contact. He is at the stage of illness where he needs care himself. Knowing this I have no immediate help for myself, I am 80 years old. My blood pressure was very high and I was fearful of having a stroke with no one to help me. The emergency personnel attended me and reassured me my [blood pressure] machine was inaccurate. I had a doctor’s appointment schedule the next day. I am very pleased with Life Alert and the help I received and feel help will be there should I need it in the future.



12/17/2014

My mother lives by herself. She was going to sit down and fell before sitting. If she didn’t have Life Alert it would have been the next day before I would have found her on the floor. Life Alert has saved us several times. Thank you.



12/17/2014

Dad slid from the bed to the floor while attempting to use the urinal at approx. 5am. I didn’t hear him call for me at first and he pushed his button. Life Alert was on the phone and called paramedics from the fire department that lifted dad back in bed. No injuries. Thank you!



12/17/2014

My mom fell and hit her head and it was bleeding. She hit her Life Alert button and Life Alert responded very quickly to assist her. The people at Life Alert contacted my brother and me. When my brother arrived [EMTs] were pulling in.



12/17/2014

My mother fell one morning while changing her bed linens. She was unable to pull herself up off the floor and used her Life Alert. The Life Alert staff called me after contacting the paramedics. By the time I got there she was waiting in a chair with only a few scrapes and bruises. Without Life Alert, she may have spent a lot more time alone, on the floor, with serious consequences.



12/17/2014

Early one morning as I walked from the carpeted area to smooth surfaces, my feet slipped out from under me and I took a hard fall. Even though I had no broken bones, I did not have the strength to stand – only enough to push the Life Alert button. The company called my daughter and the paramedics said I was unhurt. Thanks, Life Alert!!



12/17/2014

I took a very bad fall in my bedroom, between the bed and metal table. It was bad enough; when I fall I cannot get up off the floor. I have arthritis in my knees and everywhere. I used my Life Alert; the EMTs came and insisted I go to the hospital to the emergency. There they took X-rays from head to toe, no broken bones. 4 weeks later I still have a knot below my left knee and swelling all below and to my toes. I am never without my Life Alert.



12/17/2014

Mother said she was getting out of bed and got her foot caught in the blanket and fell forward hitting her head and face on the floor as she landed. Life Alert stayed on the phone with mother and talked with her until help arrived. Life Alert kept me informed as well with the initial call that mother had fallen, and they called me again with an update when mother was being transported to the hospital. Life Alert has been most helpful for us as mother has fallen 4 times since April.



12/17/2014

I fell on the floor in the kitchen – was totally unable to get up – the floor was wet and I kept slipping more and more. It finally dawned on me I was wearing my Life Alert button. Life Alert answered immediately and the fire department, paramedics and ambulance were at my door in less than 10 minutes and off to the hospital we went because I banged my head on the cabinets behind me. Thank you, Life Alert, for your super prompt response and the emergency people response also.



12/17/2014

My husband had pain in his left foot and we contacted Life Alert. Life Alert dispatched 911 and also stayed on the line with us till help arrived and passed on all his info to EMS and fire dept. Life Alert is very helpful, and I have to say thank you and have a great holiday.



12/16/2014

My dad was unable to get out of bed and wasn’t very responsive to my questions. I pushed his Life Alert and they quickly responded and called for an ambulance. After 2 days in the hospital the doctors decided dad was severely dehydrated and had possible TIA. He’s home again and better!



12/16/2014

I fell from the steps at my back door while carrying a bag of trash out. Sometime earlier I had to trim some bushes and left some stalks about 2 feet tall. I fell on one that went in under my lower jaw bone and out my mouth, pinning my arms against my chest. God answered my prayers for help and I was able to get free and call on Life Alert. If not for that I would have bled to death where I was hidden from sight and no one could hear me.



12/16/2014

My mom is a senior citizen and she was unable to move from her sciatica nerve and Life Alert did an excellent job of alerting me and my family of the problem and the ambulance came and took her to the hospital.



12/16/2014

I thought I would never use Life Alert, but I’m sure glad I had it. I had to use it twice. I don’t know what I would have done without it. Life Alert was there for me in a very positive way. They got the help I needed. If you have Life Alert they will take care of you. Now I feel safe! Thank you!



12/16/2014

I fell on the floor off my bed; I passed out and didn’t remember anything. I don’t remember even pressing my [Life Alert] button, before I knew anything I was back home and ok and my daughter got word of it right away. I think you done a perfect job and saved my life.



12/16/2014

I got knocked backwards really hurt my area where I didn’t have a kidney. I had a really bad contusion – on my left hip area. I didn’t break anything, thank the Lord. My [Life Alert] agent who answered my call was so courteous. The last call when I hurt the neck area was great. Thank you for your people.



12/16/2014

I was cooking some chicken in the oven, went to take it out and spilled the hot grease on my stomach and top of my right hip. I would like to thank Life Alert for being very reliable when I needed you. The operator stayed with me till the EMT got here. I want to thank you very much for being there when I needed you. Thank you, Life Alert.



12/16/2014

My dad fell down outside and tried to get up for about 20 minutes and couldn’t. He pushed his Life Alert and because the dispatcher did not hear him on the box inside the house, they immediately dispatched the ambulance. He called me and my family members within minutes and stayed with me until help arrived. All dispatchers are always so professional, helpful and calm, and we really appreciate their kindness and service in a crisis.



12/16/2014

Mom had extreme nausea and headaches, and we called for help. It is exceedingly affirming to know that you are not alone in an emergency. Paramedics were called and Life Alert stayed on line with me throughout – up until the paramedics left – I cannot thank you enough.



12/16/2014

Around the end of Oct. I pressed my Life Alert button because I had slipped off my bed. They contacted medical services and stayed with them through the phone until I was able to be sent to the hospital. It was a great relief to have my Life Alert.



12/15/2014

We had to use Life Alert two times so far. During the summer the electricity went out and mom had no oxygen. Paramedics came and gave her some till electricity came back on. Kudos to you, Life Alert! Then again smoke alarm was going off and no one was home or responded but you did and prevented a fire, thanks!



12/15/2014

My mother fell on Oct. 21, 2014 and sustained a slight skull fracture. Her Life Alert pendant was utilized to summon an ambulance and contact family members. As always, Life Alert personnel responded promptly, clearly, and personably. My family and I are quite pleased and totally satisfied with your fine emergency alert system!



12/15/2014

My mom (who lives alone) in her own villa, had fallen several times over the last several years. Thankfully, she was not suffering any broken bones. At her age of 95, she was extremely fortunate – as were we! We have this wonderful [Life Alert] tool – we must learn to take advantage of it.



12/15/2014

My 92 year old aunt broke her ankle. Life Alert was called. They took my aunt and her aide to the hospital requested. Life Alert then called me (her niece) and I was able to meet them at the hospital.



12/15/2014

Smoke alarm went off; my mom did not answer the phone. Fire truck was dispatched. (Over cooked food, smoke only) everyone was very nice and patient with her. Firemen cleared smoke and made sure everything was good. Thanks for being there.



12/15/2014

I could not get up from my chair in the kitchen. I received help from my friend into the living room. I was unable to stand to get into chair and landed on floor. Notified Life Alert. This was my first time using Life Alert. I received help in minutes. This was my first time. Thank you, Life Alert.



12/15/2014

When my husband pushed the button, Life Alert called and sent help right away. The paramedics were very gracious and reassuring. All of us received phone calls letting us know he had fallen but that he was okay.



12/15/2014

My husband and I were leaving the house. We were in the garage when he lost his balance, fell and hurt his head. I pressed his [Life] Alert button. The operator got on the line, we spoke and he notified emergency service. My husband was taken to the hospital where everything was deemed ok. When we returned home, the operator called to see how everything was. We were quite pleased with the service.



12/15/2014

Our mom’s last experience was exactly what the commercial states, “I’ve fallen and I can’t get up!” Life Alert was there in minutes even before all family members were called. We don’t know what we would do without Life Alert. They are so prompt and efficient. Life Alert is our “security blanket.” The EMT’s were so gracious and helpful. God bless Life Alert!



12/15/2014

My mom fell, hit her head and was unconscious for a while – she came to, pushed the [Life Alert] button, but became unconscious again. Help was sent via rescue, and taken to hospital; staples were needed and then rehab placement. She is now home and doing well, thanks to the help from Life Alert. I was notified both times – nice when tech first came in and then when rescue was taking her to the hospital. This fall could have been much worse. Thank you for your help.



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