38,941

  Happy Customer Testimonials

  (since 7/3/2008)
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07/13/2018

I had severe chest pains, difficulty breathing, nausea, thought I was having a heart attack. I live in my home by myself, which makes me feel joy. Since I lost my soulmate 15 years ago, I wanted to stay in my home with beautiful memories. It was because of [Life Alert] excellent service by your staff, who was outstanding, courteous and kind.



07/13/2018

I fell in my home and could not get up. [Life Alert] communicated with me, sent help, and stayed on the line until help arrived. Very reassuring.



07/13/2018

Dad fell while we were at work. He pushed the [Life Alert] button in the bathroom, guys showed up, picked him up, and sat him in his chair. When they left, he fell again. He then pushed his necklace and they came back out. We got home, and dad said he was very satisfied.



07/13/2018

My dad lost his balance in the bathroom and fell backwards into the tub. The shower curtain helped break his fall. He didn’t get hurt - just a bruise, but he couldn’t get up. He hit the Life Alert button he wears and the paramedics arrived shortly. Thanks.



07/13/2018

The responder was courteous and informative. She stayed on the line with me until the EMS arrived. She calmly informed me of the arrival of help for my mom which calmed me as well. Thank you, Life Alert responder.



07/13/2018

On May 19, I experienced dizziness, and weakness, and a little shakiness. Called Life Alert and they responded immediately. They were very efficient, and very helpful and courteous. Got to the hospital in record time!



07/13/2018

Well, I fell and have a real hard time getting up, so I used my pendant and called Life Alert. It wasn’t anytime at all until the medics were here – quickly picked me up and checked – blood pressure etc. and asked if I thought I should go to the hospital. No – I was fine after that – I did stay home all the next day. Thanks for calling my daughter.



07/12/2018

My husband fell on his back. I pressed the call button and they responded right away and stayed with us until the EMT arrived. This was our first experience using Life Alert. We feel so confident having them now.



07/12/2018

I had fallen in our bathroom and couldn’t move. I realized I broke something in my leg. My husband called Life Alert. They immediately called for the ambulance and kept in touch with us until they got here to take me to the hospital. I had fractured my hip.



07/12/2018

Our mother fell down – she is 90 years old – we called Life Alert, who got an ambulance and first responders over here quickly. They were efficient and reassuring. She was taken to the hospital.



07/12/2018

The first call was for kidney stones at 4 in the morning. [Life Alert] was great. The second call came because I was baking sugar cookies to take to my husband, I wanted a foil pan - it was on the top of cupboard, the step stool was the right place. I fell, I don’t know how, but was flat on my back and couldn’t move – EMTs were great getting me to the hospital.



07/12/2018

My son had thrown up so much he was too weak to stand or walk. My first thought was to call Life Alert because I am also disabled to some extent and cannot help him – The EMT guys were here in just a matter of minutes. They got him to the hospital. They were all very courteous and helpful.



07/12/2018

[Life Alert] helped inform the EMT crew of daddy’s meds. And help them with any other questions. They stayed with us till everything was taken care of. It is a relief to have you guys. In case I am not here I know he will be fine and they will call me.



07/12/2018

[Spouse’s] knee locked and he couldn’t get out of the chair (he has 2 torn ligaments). Life Alert answered quickly, and an ambulance arrived quickly. Also, a Life Alert dispatcher stayed on the line with me until help arrived.



07/11/2018

At 3:00a.m., I got out of bed to walk to the bathroom. I took two steps and fell on my right arm which bled profusely. My right hip had broken causing the fall. I was alone. I had Life Alert around my neck and I pushed the call button. Immediately, Life Alert responded. They promptly notified 911 and my family.



07/11/2018

My mother has used her alert several times. It always sends help and everything goes smoothly. It works just like the commercials say it does. God bless all of you at Life Alert.



07/11/2018

I fell in the bathroom about 2a.m., pressed the [Life Alert] button. The ambulance arrived and took me to the hospital promptly. Had I not had the button I would have been on the floor for about 8 hours before someone found me.



07/11/2018

I couldn’t breathe. [The EMTs] were very courteous, put me on a stretcher and took me to the hospital. They were talking to me to make sure I was breathing, even after they got me to the hospital. I tell all my friends to get Life Alert, they treat you like they would like to be treated if they needed help. Thanks so very much to everyone.



07/11/2018

I fell on the front sidewalk getting mail. Bleeding, facial lacerations, lying on sidewalk. Pressed the Life Alert button, EMS at front door in 7 minutes. Transported to the hospital via ambulance for stitches. Thank God for Life Alert. I may have laid there for hours without you. I am never without my Life Alert – home or away.



07/11/2018

I fell while feeding my dog. When I came to I was bleeding and dog food was all over. I reached in my slacks pocket and pulled out my Life Alert as I couldn’t get up, and in about 4 minutes help arrived and took me to the hospital – 6 staples in my head. When I got home everything was cleared up!



07/11/2018

I had a fall in my home, hit my head on the coffee table and couldn’t get up. I had my daughter call Life Alert for me. They came right away. I was taken to the hospital for three days, I was given good treatment and sent home to recover.



07/10/2018

While preparing dinner one evening, my left leg collapsed and I fell and couldn’t get up. All of my doors were locked and without a phone nearby, I got scared. Fortunately, I remembered that I could get help with my Life Alert watch. I did so, and a few moments later the Life Alert operator spoke to me. I told him that I seem to be okay except I was unable to get up. He said help would be there soon and to just stay where I fell. I did. The fire department came and couldn’t get my doors unlocked, but fortunately a bathroom window was open, and the squad forced this angel through the opened window. He let the other firemen in and they got in touch with my daughter. The firemen checked me over and then left my home. I want to thank all of the firemen who came to my aid and especially the man who came thought my window. Last, but not least, I want to thank the Life Alert agent who called later to inquire about me and asked my daughter how I was doing.



07/10/2018

I had an attack of congestive heart failure early in the morning on Monday April, 9, 2018, and I called Life Alert. The firemen came right after I called Life Alert, and they took me to the hospital and Life Alert was of great help.



07/10/2018

Flexible water pipe from main water line to tank of toilet broke loose and water was pouring into the inside of my house. Didn’t know what was happening at the time. Life Alert had fire department come. They shut off water and then cleaned up water. Something I could not do – fall risk. A great job! So thankful!



07/10/2018

With a very quick response, paramedics and the fire department showed up and took [husband] to the hospital following a heart attack. Life Alert stayed on the line the whole time, spoke to fire department to make sure all was well.



07/10/2018

My father had a heart attack while in bed early morning and pressed his button, and medics were here in 5 minutes. I can’t say enough great things about Life Alert, just that I wouldn’t be without it when I get up there in age! Love it and thank you to all who work there for giving us peace of mind knowing he’s not alone!



07/10/2018

Life Alert sent emergency team immediately to my home and stayed on the line with me. Spoke to emergency team to find out what action was being taken. Kept my contact people informed of my call and gave an ongoing progress report to them, so they knew what was going on. Really feel so much safer in my apartment and with my mobile button am able to live a normal life. Thanks Life Alert.



07/10/2018

This was my first time to use Life Alert. I cannot say enough positive things about the experience. I do not know what I would have done without it. My neighbor was notified, also family. Life Alert was there when I needed them. I’m doing well – progressing. Thanks to all – you are appreciated!!



07/10/2018

I lost my balance and fell against my hamper, went down gently into a sitting position – I could not get up, so I pressed my [Life Alert] pendant – I got a quick response from your staff – EMT’s came in a short time and picked me up, I was not hurt – your staff person kept checking on me till help arrived – he was very helpful.



07/10/2018

The last time I fell was early morning while I was alone with my spouse. I could not get up or call anyone because my husband was in bed and was unable to call for help. I pushed my Life Alert and my daughter-in-law was alerted as she was first on my list. I received help within 10 minutes.



07/10/2018

I fell and could not get up. The person that was also present could not get me up. Called Life Alert and asked for them to call the firemen and not the people on my call list since one of them was already present. They agreed after talking to the person that was here, they asked if I was hurt. They called the fire department.



07/09/2018

My mom wasn’t feeling very good, she took about 10 steps to the kitchen, stopped and yelled for me. When I got there she collapsed in my arms. Immediately I hit her [Life Alert] button. Response time was great. Gentlemen and very courteous. Talked with us the whole time. Thank you!



07/09/2018

After finishing working in the garden, I turned to step onto the sidewalk, my knee collapsed and I fell, hitting my head and fracturing my pelvis in 2 places. I pressed my Life Alert but could not hear a response – except for the sound of the arrival of emergency staff and equipment.



07/09/2018

Mom falls frequently and while she generally isn’t hurt, she is shook up, and the reassurance of Life Alert staff keeps her calm till paramedics or family arrive to assist mom. Thanks for your continued support.



07/09/2018

I had a dizzy spell. Pressed the button. Life Alert answered promptly and stayed with me on the phone till ambulance arrived. Asking me questions to make sure I was able to talk.



07/09/2018

Twice when we called [husband] had fallen. The Life Alert dispatcher was very helpful and contacted all my contacts, and stayed with us till help arrived. Then once when he was not feeling well, same thing -- the Life Alert dispatcher contacted all my contacts, and stayed on the line till help arrived.



07/09/2018

I fell in the driveway (tripped on the edge of cement) hit my head, and could not get up without help. Life Alert responded immediately, stayed in contact until the Aid unit arrived, and gave both me and my husband the support we needed!



07/09/2018

My dad fell in the bathroom. He used his Life Alert button. It is the second time he has needed Life Alert. They were timely and courteous. They notified me immediately and kept me notified throughout the transfer to the hospital twice.



07/09/2018

We have had to call Life Alert several times recently due to the fact that my husband is falling more frequently. Each time, the person who answered was very polite and helpful. I didn’t know for a while if we really needed Life Alert, but now I am so thankful we have the service!!



07/09/2018

I thought I heard someone in the house. It was different noises than I have ever heard in the house. Since I did not want to confront anyone out in the hall, I hit the HELP button on the [Life Alert] console. The woman answered, it was excellent and she checked on me every 30 seconds until police came. They searched the house. Thank God no one was there.



07/09/2018

I am very glad to have Life Alert because when I fell down I pressed the button and I got helped right away. The people that helped me were very nice and very helpful. I don’t know what I would do if I didn’t have Life Alert. Thanks to my daughter and Life Alert.



07/06/2018

I have a bad right knee and a bad hip on the same side. I use a cane or walker to walk. I have fallen several times. Losing my balance seems to be my main problem. And once I am down on the floor there is no way I can get up by myself. I am so happy to have Life Alert to take care of me when I need them to get help for me. They are courteous, calm, and always there when I need them. I am never alone.



07/06/2018

The cord that connects the battery to the motor on my electric wheelchair got stuck on a drawer to a cabinet in my kitchen. I had just turned out the lights and started to go to bed. I couldn’t reach the phone. Life Alert called my nephew and sister and they arrived to fix the connections. I could not have the independence of my life if I needed to have someone with me 24/7. Your service simplifies my life and helps me maintain my own home. I have had very few serious problems but it is truly a blessing to have your help with the regular incidents that happen.



07/06/2018

My mom is 93 and in remarkably good health. However – she twice found herself on the floor while reaching for something and is not able to get up. She tried both times to call her children, but could not get to her phone. Life Alert came to her rescue! Much, much appreciated!



07/06/2018

Returning from shopping I was carrying too many bags, lost my balance and fell hitting my head on a granite step. So thankful I have Life Alert – they responded immediately and transported me to the hospital. I cannot speak highly enough for the attention and service I received. Life Alert is a life saver. With grateful thanks.



07/06/2018

Passed out from low sugar – (near comma) – Life Alert assisted my niece to get help, the response was so fast – it saved my life – 2nd time my sugar was very low – Life Alert stayed with me while experiencing the low, sent medics to assist me. Thank you, thank you!!



07/06/2018

I was working in the garden (I had my hip replaced on April 6), and my hip popped out of the socket and I fell and couldn’t move. I pushed the Life Alert button and EMT’s were there within 5 minutes. Took me to the hospital and was taken care of. Life Alert is wonderful!



07/06/2018

I have had the Life Alert button around my neck for several years. I never needed it until the early morning of April 30, 2018. I fell out of bed. I knew I broke something and the woman at Life Alert told me not to move and let the helpers move me. I have recommended Life Alert to many people. Thank you!!



07/06/2018

At 4a.m. on 5-15-2018, I was returning from a bathroom visit and I didn’t feel I could breathe right. I made it to the bedroom and pressed the Life Alert button, and the man answered my call, and I told him what was happening to me and he said he would call the local emergency men, and they brought me oxygen which helped me a lot. Then they took me to the local ER and they discovered I had a 70% blockage in one heart artery. Thank you very much.



07/06/2018

Dad’s walker caught the rug in the living room. Fell down and could not get up. He pushed his Life Alert, and help was here to help in a matter of minutes. Came in, picked him up, and asked if he was okay. Put him in his recliner, and he was set. Without Life Alert, he would be on the floor until his daughter came home from work.



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