27,652

  Happy Customer Testimonials

  (since 7/3/2008)
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10/22/2014

On Super bowl Sunday I was excited to be joining my family for a super party. The day before I was bothered with a bad stomach ache, but after a good night’s sleep I woke up feeling good. However, shortly after waking I had my first attack of black stool and vomiting blood followed with a second attack. I immediately called my son and he told me to push the button for Life Alert and I told him you would not hear me because I was in another room. He insisted that I push the button. I did and heard voices answering my call. Within no time I was suddenly surrounded by medics who immediately began working on me and preparing me for a ride to the hospital. I do not remember any details after that. Life Alert saved me and I am very grateful. I wear my necklace always and now know that you will respond even if I am not in the same room to talk to you. Thank you, Thank you! I just need to push the button!



10/22/2014

I used Life Alert on August 31st. I was having chest pain and also had a hard time breathing. Life Alert was wonderful; [the operator] stayed on the speaker until help arrived. Then she contacted my sister to make sure everything went well, thanks a bunch. I plan to keep this service for many years.



10/22/2014

My legs gave out and I fell down. I pressed my Life Alert button; Life Alert answered promptly and stayed on the line with me until the paramedics came. Life Alert relayed all the correct information to emergency services even though I could not remember my own information.



10/22/2014

The gentleman was very polite and very reassuring. I felt very relaxed and safe, knowing someone was waiting with me for the emergency people and until family members arrived. Thank you and god bless you. You are a real help in the time of trouble!



10/22/2014

We called Life Alert because I was dehydrated and could barely stand. I have called several times - they are always prompt and know their procedure - kind and reassuring. I know I am safe here - I could not live alone without Life Alert.



10/22/2014

Life Alert has allowed me to live independently with the level of comfort I and my family need. Very satisfied with the service and support Life Alert provided. Keep up the good work for all of us that need it!!



10/22/2014

I had been to the doctor and was told I needed to be admitted to the hospital. My friend brought me home to get a few things, but by then was too weak and faint to ride in the car. I told her to call my Life Alert and within minutes (15-20) the ambulance was here and I was on my way to hospital. They also called my daughter and my neighbor as directed. This was my first time to use Life Alert and they did everything as promised!



10/22/2014

On August 31, 2014 I had a mild heart attack and I fell inside my home and could not get up. I pressed the Life Alert button and they immediately notified my friends and also emergency. They were at my home within minutes. I am so pleased I have this service and would recommend it to anyone.



10/22/2014

I live alone but with Life Alert I feel that I have an array of people living with me; wonderful attention, courteous and attentive listeners and immediate help. I could not ask for better assistance. Thank you so very much!



10/22/2014

Life Alert gives me peace of mind! My mother fell in our gravel drive while walking. She didn’t have her mobile unit with her and I had to run in to get it so that we could get help. It worked wonderfully. The operator called an ambulance and kept us comforted and informed during the entire episode. She fell again in her kitchen just a few days after being released from the hospital and Life Alert called me immediately to help her. LOVE LIFE ALERT!!!



10/21/2014

My wife was too weak to walk and was having trouble breathing. I pushed the Life Alert button; you answered in less than one minute, asked us what the problem was, and then called an ambulance. Immediately, they were here with a police officer in about 4 minutes- thank you.



10/21/2014

Mother was unable to talk – moaning, exhaling hard, and grabbing her head. When I asked what was wrong, she could not talk to me - I pushed the button on Life Alert. Immediately, I got a [Life] Alert staff person and an ambulance on the way. Top line response - she had a blood clot on the brain- it was a stroke. Thank you.



10/21/2014

I had vomiting/coughing episode and passed out. My daughter pushed my button and got an immediate response, ambulance arrived and “Life Alert” stayed on the line until EMS told them everything was under control. I was then transported to the hospital.



10/21/2014

I have had Life Alert for 4 years. It’s a god send for me and my family. I live alone and had to use it 2 times. The first time I fell out of bed and got wedged under the bed. The EMTs responded and transported me to the hospital for a cut in my back. The second incident I fell in the bathtub and could not get out. Again they responded and got me out. I thank you for your service and my family thanks you.



10/21/2014

I had chest pain and two nitro did not stop them. It made it easy to get help. I would advise anyone that has heart trouble to wear [Life Alert] 24 hours. Thank you so much for making it faster to get help.



10/21/2014

I had a kitchen oven full of smoke as I was trying to heat the oven to read 350 degrees; all of a sudden the smoke alarm went off. The [Life Alert] operator came on and said they would call the fire department they were here in about 10 minutes. They took care of the oven and they were very pleasant to me. I give the operator an A++, she was very pleasant. I thank them with all my heart. All my friends are on Life Alert. Thank you so much.



10/21/2014

My mom fell in the early morning of 8/30/14. She pushed the button and I was called immediately. The lady stayed on the phone talking to my mom till helped arrive. My mom was very thankful that she had Life Alert.



10/21/2014

All staff are very helpful. I do like that we are called back afterwards with any info needed, such as who is with our mother and what hospital she is at. My siblings and I are so thankful to have Life Alert for our mother. Great job to all!



10/21/2014

I tripped on a floor mat and fell backwards in my garage and hit my head on the cement and could not get up so I pushed my Life Alert button on my wrist. The paramedics were there in 5 minutes and put me in their ambulance and straight to the hospital.



10/21/2014

[Life Alert] answered immediately, put help in motion right away, kept in touch until positive that the situation was being handled by emergency people here at my home. [Life Alert] called all my kids and alerted them to what was happening. I believe they tried to call back to check on me but they kept me in the hospital I wasn’t home yet. I’m really grateful to your staff and the company.



10/20/2014

I experienced pain in my chest different from any other chest pain I’ve had before. I took one nitrate pill at 2:30 am, it stopped the pain. At 3:40 am the pain returned. I immediately pressed my Life Alert pendant after taking another nitrate pill. Life Alert responded within minutes, [EMTs] got me in the ambulance. I received aspirin and they hooked me up with an IV and took my vitals. I was at the hospital within twenty minutes.



10/20/2014

My neighbor had just received her Life Alert one week before she fell in her driveway and broke her hip and wrist. As her first responder I was able to be there within minutes. Without Life Alert, no one would have seen her. It was hot that day and she was in the sun on the asphalt. I don’t think she would have made it. You saved her life.



10/20/2014

I have fallen 4 times since I got Life Alert and everything has been wonderful. My last fall I was on the porch and the box is in my living room. I was concerned if they could hear me and they assured me everything was fine!



10/20/2014

I was alone in my apartment (live alone) and I had an accident where I dropped a heave weight on my ankle and since I’m on a lot of blood-thinners, I could not stop the heavy bleeding. I decided to call Life Alert to try it out instead of calling 911 directly. The operator was great. She called for medical assistance and remained on the line comforting me and making certain I received emergency help.



10/20/2014

My mother was having chest pain. She pushed her Life Alert button; the ambulance came and took her to the emergency room at the hospital. Meanwhile the Life Alert staff alerted me so that I could meet her at the hospital. I am very pleased with the service.



10/20/2014

Lost my balance and fell slowly to the floor in a sitting position. I have bad knees and could not get up. Got Life Alert by pressing the button on my necklace. Life Alert stayed on line till EMTs arrived. They got me up and checked me out. Was not hurt.



10/20/2014

My mother-in-law slipped to the floor from her bed immediately after I left to go out to breakfast. [Life Alert] tried to reach me, approximately 5 attempts. She was very pleased as she shared it with me when I returned, how nice the people were and she finally pressed her button for the first time in more than 4 years!



10/20/2014

My husband had brain cancer and seizures that left him lose the use of his right side. He fell a number of times and we were so thankful for Life Alert. It allowed me to run errands and know he had piece of mind he could push his button. Thanks so much!



10/20/2014

While I was at the store 1 block away, my husband got up with his walker to cross the living room and fell with the walker too far from the phone to call. So he pushed his Life Alert button and the paramedics came and got him up before I came home. All was well and my husband was pleased with the promptness and care. Thanks Life Alert.



10/20/2014

Mom was having trouble breathing and hit her Life Alert button and the paramedics came right away. They were wonderful with notifying myself and my brothers and letting us know the action taken. My mother was very secure knowing help was always right there.



10/17/2014

Mom needed to be brought to the hospital. She was weak and unable to walk while going to use the bathroom. I pushed the Life Alert button since mom couldn’t. She was treated kindly and professionally by the EMT staff. Thank you.



10/17/2014

I was alone when I fell in my utility room and broke my hip and hit my head. I pushed my “Life Alert” button. The person from Life Alert stayed on the line until help and my daughter arrived. I thank god for a system such as “Life Alert.”



10/17/2014

I fell, couldn’t get up, pushed the [Life Alert] button and my family and ambulance were notified. I was taken to the hospital for injuries to be checked out. Fortunately, I was able to go home. Thank you!



10/17/2014

I suffered congestive heart failure. Life Alert had paramedics to me in less than 5 minutes and they stayed in constant contact with me until they came. They were able to give them my medical history - they were great!



10/17/2014

The paramedics said, “This is really nice; [Life Alert] gave us a list of all medication and allergy info.” I really appreciated the follow up phone call. It was nice to know that you made sure mom was getting the help she needed.



10/17/2014

My wife fell and her back was in severe pain. She thought the left hip was broken. I called [Life Alert] and the ambulance arrived. We went to the hospital and they took x-rays along with a prescription. Everything is ok now. You folks monitored everything until we all left the house. Thanks again.



10/17/2014

My husband woke up and could not get any breath. I got up and went around the bed. I could not help. I pressed my Life Alert I wear. Help came on immediately. I told him what was wrong; he said help was on the way. They came and took him to the hospital.



10/17/2014

My mother fell while she was alone in her home. She was able to call for help with the Life Alert necklace. Our family was notified, but paramedics were there helping her before we could get there. Happily she is okay. She feels secure knowing she isn’t really “alone.”



10/17/2014

I passed out and my aide pushed the [Life Alert] button and within minutes someone from our local police dept. came to my house. They called the local first aid squad; from there the squad brought me to our local hospital. Their response saved my life.



10/17/2014

I slipped in the bath tub, was getting out and slipped on the mat. I missed the bath seat and landed in the tub. I tried getting out but was unable. I pressed my button and a lady answered, contacted the emergency, and my daughter. Both arrived at the same time. They helped me out; I wasn’t hurt so that was the end.



10/16/2014

I heard three gunshots fired outside my window and the response time was 3 minutes after the call was placed. Life Alert stayed with me the whole time, constantly checking up on me throughout the call. Even called me when they heard me moaning a lot and responded whether I am ok or not. If I forget to check in once a month, they automatically give me a ring on Life Alert. I am very pleased and feel much protected with Life Alert on hand.



10/16/2014

Found my husband on floor - almost near death - if he didn’t have the Life Alert he would no longer be here. Life Alert sent help immediately and my husband is still here. He had a heart attack and Life Alert was his savior. Thank you. I recommend Life Alert to everyone.



10/16/2014

My mother is 92. She lives with us. On a recent night she felt sick and we didn’t hear her calling us. She contacted Life Alert and they sent an ambulance. The EMTs woke us up at 4:30 am and we followed them to the hospital. Mom is now home and everything is fine.



10/16/2014

Thank you for the prompt service. The ambulance was there in less than 15 minutes. I had a reaction to 2 different types of medication given at the same time. I was just sure I was having a stroke. Everything is fine. I’m off of those medications and doing good. Thank you again, [Life Alert], for being there for me.



10/16/2014

My mother fell inside her house. When I arrived, even I couldn’t get her up off the floor. Your staff stayed on the phone with me until the fire dept. came. They were very nice and two of them lifted her up and into her chair. I’m very thankful she had no injuries.



10/16/2014

My mother was unable to walk because of pain in her right leg. She needed assistance to the hospital. She used her Life Alert button, they responded immediately, sent paramedics to assist her, and transported her to the hospital. The dispatchers are always courteous and respectful and we never had any problems with Life Alert. Thank you.



10/16/2014

Had oil in pan and turned the stove on; had to step outside but took a little longer than I should have. When I came in, the house was full of smoke the smoke detector went off, and the fire truck was on the front steps in 5 minutes. I had just about all the doors and windows open. Thanks for being so prompt. Makes me feel safe!



10/16/2014

I cut my leg on a picket fence while stepping over it; and being on Coumadin it was bleeding hard. Thank goodness for my pendant, I pushed it and by the time I got in the house they were calling to find out if I had an emergency, and the ambulance was here in about 15 minutes. I had to go the hospital – I had 18 stitches. They called my family and they came to the hospital. The fireman mopped my kitchen floor as there was blood all over. Everyone was very kind to me. I was very impressed how quick and smooth everything happened.



10/16/2014

I tripped and fell when coming up onto my front concrete stoop. I cracked my head very hard. Due to a previous stroke I was not able to get up. I pushed my Life Alert button not knowing if it could be heard from outdoors. Life Alert attempted to call me then called EMS, and then alerted both daughters. EMS stayed with me to be sure I had no injuries.



10/16/2014

After minor surgery to remove an ingrown toenail, my big toe was bandaged. The following morning, the bandages caused me to stumble and fall. Life Alert responded seconds after I pressed the button and stayed on the line until the emergency passed. Police helped me up without any injury. Thank you for the assistance.



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