43,326

  Happy Customer Testimonials

  (since 7/3/2008)
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01/18/2022

I fell on my way to the toilet and got my knee hung up under the bed. I pushed my Life Alert button. The firemen came and not only lifted me off the floor but cleaned me up too. I LOVE my Life Alert, it’s helped me so many times when I have fallen. It keeps me living independently!



01/18/2022

I’m wheelchair bound. My electric wheelchair was stuck to my hospital bed and when I moved so did my bed. So, I pushed the button around my neck and Life Alert was right on time as always!!!



01/18/2022

[Life Alert] got as much information as possible from me to pass on to EMS and stayed on the phone until the responding EMT told them he was with me. I don’t think I could find a better service.



01/18/2022

I was sitting outside and my chair broke, so I fell onto the garage floor. I landed on my left side with nothing to grab onto to pull up. I did not have my cell phone close by, but did have on my Life Alert necklace. I pushed the button, so my wife and the rescue squad were called. Life Alert stayed on the phone until help arrived. They also called my wife to follow up.



01/17/2022

Husband has dementia. Needed help to lift him, Life Alert was here quickly and very helpful, polite, and caring. I recommend them highly.



01/17/2022

I could not get up from the floor. They arrived – asked what happened – checked to see if I knew my name and telephone number and talked for several minutes. They lifted me up and stayed for a few minutes longer. [Life Alert] called my family and friend to alert them to my problem. Couldn’t have been nicer.



01/17/2022

Helped me off the floor, got the key to get in. Very helpful. [Life Alert] operator was on the phone until they got in and kept talking to me so I didn’t feel alone.



01/17/2022

I had severe angina, when I called Life Alert. They were quick to respond and alert the EMT’s. I appreciated the fact that Life Alert stayed on the phone with me, until the medical people came. I have used Life Alert a few times before and felt very satisfied.



01/14/2022

I had an allergic reaction. My throat was swollen, tongue swollen, could not breathe. I called Life Alert and a man was here within 4 minutes. The ambulance was here within 15 minutes. Very nice men, they talked with Life Alert and got me in the ambulance and on my way to the hospital. Thank you.



01/14/2022

The emergency person stayed on the [Life Alert] with me all the time until the fire truck arrived. He kept saying I’m with you. The firemen were so kind and made sure I was up. All said and done, I was very impressed with all the help I got. Very nice, thank you Life Alert.



01/14/2022

Shortly after midnight, my mother awoke with chest pain. While she was telling me about this, she suddenly vomited. I recognized this as a sign she was having a heart attack and immediately pushed the Life Alert button on her pendant. Mom was treated and released from the hospital only to have another heart attack two nights later. Both events were effectively and compassionately handled by Life Alert.



01/14/2022

I had fallen and could not get up. I used my Life Alert to call for help. They arrived very shortly and stayed with me to make sure I was going to be ok before they left. It is the most rewarding help you can have – very helpful, kind, and considerate. I highly recommend the service regardless of age.



01/13/2022

I live alone. Fell in a small bathroom unable to get up. Pushed my Life Alert bracelet and EMT’s were here within minutes. Water was rising and shower head spray was aimed and my mouth and nose. Life Alert and EMT’s saved my life.



01/13/2022

O2 dropped, short of breath… Pushed my Life Alert button and Life Alert stayed with me until the EMS came. Feel very good having them.



01/13/2022

I broke my leg, right here in my kitchen. I had the Life Alert necklace, and was talking to assistance within moments of my fall. The dispatcher stayed with me until EMS was in my house. They also called my family and they were here immediately also. The fast response was greatly comforting and reassuring. I also mentioned Life Alert everywhere I went during this experience!



01/13/2022

I lost my balance and fell. I always need help to get up. [Life Alert] is concerned, asks questions regarding what meds I take. They are kind and courteous. I feel safe with them.



01/12/2022

[Life Alert] responded and helped me get the help I needed. They stayed on the line with me until help arrived and then called back later to see if I was ok. I would definitely recommend Life Alert to friends!



01/12/2022

I fell (why? I don’t know) and landed on brick, doing some damage which they took care of nicely. Still getting over the damage. [EMS] were held up by the train crossing (which wasn’t fun to wait for) but responded ASAP. [Life Alert] is a good group of people! Highly recommend.



01/12/2022

Fell in the bathroom while changing one evening and fell off the toilet. I am an above the knee amputee. Called Life Alert, emergency team was there within minutes. They helped me up and I was safe and sound. Thank goodness for Life Alert.



01/12/2022

Thank God for your help. Ambulance about 10 minutes away, one fall paid for Life Alert. So thankful for your staff.



01/11/2022

Walking with a walker and lost all strength due to Virus. Fell flat on dining room floor on my back with my walker on top of me. Couldn’t get up. Very painful in my back. Thank God I had my [Life Alert] around my neck. It felt exactly like the commercial with the lady at the bottom the stairs. I had thought it was kind of silly but now I know how it feels. Thank God for Life Alert.



01/11/2022

The crew that has been to my house to pick me up from the floor have always been the nicest people. They get me up, do their computer [evaluation] and off they go. I always tell [Life Alert] how much I appreciate them. They would do anything for you. Thanks Life Alert!



01/11/2022

I am a 78 year old retired school teacher and was spending a few weeks at my beach house… I fell in my living room and used my Life Alert necklace. Help came very quickly and I was transported to a local hospital. Thank God for the prompt response from Life Alert!



01/11/2022

I fell while working in a flower bed and was unable to get up. Life Alert was called and very shortly a firetruck arrived and two young men came to help me up. They checked to see if I was ok and helped me into my house. Thankfully I was not hurt – only my pride. Very thankful for Life Alert being there for me.



01/10/2022

My mom fell. She pressed the button. A Life Alert representative came on the line. They alerted our fire department. They stayed on the line until the life squad came. All of mom’s info on file is up to date and the Life Alert system absolutely works the way it is supposed to. Thank you!



01/10/2022

I always wear my Life Alert. I fell – lacerated my scalp and could not get up. I used my Life Alert and they were here in less than ten minutes. They bandaged my head and got me to the hospital. They were wonderful!! I could not have received better care.



01/10/2022

I had passed out and fallen, when I came through I was in the ambulance on the way to the hospital. I asked the paramedic who alerted them, he said my little [Life Alert] button. I was amazed how you can do that, so thank you.



01/10/2022

Life Alert has been a peace of mind for us. [Our aunt] has fallen several times, and while we live in the same town, the alert from your service allows us to get to her soon.



01/07/2022

On two succeeding nights, I had severe hypoglycemia that rendered me unconscious, and incoherent. Thanks to Life Alert I was able to call for help. EMT’s responded quickly and were able to normalize me. In the process, Life Alert contacted both of my contacts and brought them up to date on my case. That was greatly appreciated.



01/07/2022

Your staff, without fail, has been concerned and quick in determining my need for help. [Life Alert] responds quickly and without fail. My balance is not good, so I have fallen several times at home, twice in my bedroom. When the Life Alert comes on, they can hear me even from my bedroom 50 ft away. I know I will be ok. It is such a relief! And all the contacts are called.



01/07/2022

The response was immediate. The mediator, while awaiting EMS’s arrival, was expertly handled. The responder of [Life Alert’s] service was most assuring, compassionate, respectful and professional. The call to EMS was very swift, although EMS were slow in coming. In short, my surveyed commentary, is that Life Alert, is the ONLY company, I would and have thus far recommended to my best friend, who shall soon, employ your company.



01/07/2022

My mother returned home from the hospital after 5 days. She arrived home on Wednesday. By Monday, she was not doing well, so I decided to send her to the hospital. Because she has Life Alert, we pressed the button for help! They got us help and stayed on the line until they arrived. We really trust Life Alert!



01/06/2022

I called asking to go to the emergency room. The wonderful man [from Life Alert] stayed in contact with me while he alerted the ambulance, and then stayed in touch until the ambulance arrived and had checked in with him. I wasn’t left alone to be frightened – not at all.



01/06/2022

The first time I had to call Life Alert, I was dizzy and they thought it was the heart. Then I had to have surgery. The second time I fell, Life Alert was great and the people were the best.



01/06/2022

The [Life Alert] lady who answered my call for help stayed with me until the medics took me out the door. She was great.



01/06/2022

I’m 87 ½ years old and I am very short (under 5 ft tall). When I fall, I fortunately don’t break any bones or hurt myself. Your Life Alert response team is very kind and gentle and caring and always looking out for my best interests.



01/05/2022

Life Alert has been extremely helpful in helping my mom when she has fallen or in need of other medical attention. Everyone is always so helpful and courteous with my mom and with calling me each time her Life Alert button has been used in an emergency. Thank you Life Alert. P.S., She couldn’t have stayed home all this time without the help of Life Alert!



01/05/2022

I was very pleased that [Life Alert] took care of my mother and took her to the hospital ASAP!!



01/05/2022

My son fell. We tried to get him up but we couldn’t. We got him to his bed where he started to shake, he tried to talk at which time I called [Life Alert] to get him to the hospital. He stayed in the ICU for 5 days, then into a regular room for 2 more days. He is home now and doing well. Thank you for your quick response.



01/05/2022

Thank God for Life Alert. They notified my son who lives across the road from me and has a key to my house. From their assessment of me, I went to the hospital with a broken hip. Everything went really smooth. Thank you



01/04/2022

Life Alert service is excellent. Used Life Alert 3 times for ER to primary hospital. I was a victim of the Henri flash flood hurricane. Three feet of water destroyed my home and I could not get out of my house. Life Alert came to my rescue and helped save my life!



01/04/2022

I called and [the Life Alert operator] asked me what was going on. I told her. She said she was calling for help right away. She called me right back to tell me they were on their way. She talked to me in a very soft tone letting me know that [EMTs] would be here shortly. When they got here, [the dispatcher] asked for their name and asked if I was ok, and after, told me goodbye. She was really put together and made me feel safe. Thank you.



01/04/2022

I am 86 years old and have peripheral neuropathy, which means the nerves in my legs do not work normally. The result is my loosing balance. I was hurrying to the bathroom at 2 am when I stumbled and fell into a 6ft long oval bathtub with perfectly smooth sides. I tried to get out for 2 or 3 hours but could not. I finally pressed my [Life Alert] pendant button and was connected to a calm and efficient operator who called help for me immediately. It turned out that I had fractured a vertebra and was in the hospital for a month. Life Alert is worth every penny!



01/04/2022

Life Alert is extremely helpful in all situations!! My dad fell and broke his hip – if it wasn’t for Life Alert who knows how long he would have laid there in pain…or worse!! There have been times, too numerous to count, where they have helped and saved lives!! Thank you so much!



01/03/2022

Since I got Life Alert, I feel more at ease and safe when I fall. They are here in 10 minutes and I have needed them 3 times. Even if my kids go out of town, I am not nervous anymore.



01/03/2022

I know there are less expensive buttons I could get, but I’ve always found that you get what you pay for. I pay for the best and that is Life Alert! They have always come through quickly when I have needed them.



01/03/2022

Life Alert has been extremely helpful in allowing my mom to stay in her home. She has used the service for years and we highly recommend.



01/03/2022

I fell on my deck, hit railing with my forehead which cut to the bone, causing my neck to snap back resulting in 2 fractures in my neck. Life Alert called all necessary Life Saving personnel. Thank you so much!



12/30/2021

We greatly appreciate everything! My 86-year-old grandmother’s blood pressure went to 246/110. She was disoriented and confused. She couldn’t walk or do anything to help herself. She was home alone and she hit the [Life Alert] button on her arm. The agent that responded was AMAZING. I could hear her myself through the phone. She calmed my grandmother and talked to both of us until EMS arrived.



12/30/2021

Life Alert really came through for my dad when he fell. They contacted 911, myself and all his emergency contacts as well as stayed on the monitor with him until I arrived. I would definitely recommend Life Alert for seniors who live on their own. It can really be a life saver!



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